Qantas customer care phone number?

5 replies

Yaf

Member since 02 Nov 2012

Total posts 39

Does anyone know the Qantas customer care phone number?

Phil Young

Qantas

Member since 22 Oct 2012

Total posts 191

Try calling the Qantas head office number at Mascot, which I think is (02) 9317-9005.

moa999

Qantas - Qantas Frequent Flyer

Member since 02 Jul 2011

Total posts 835

Heard of Google.

Non status number 13 13 13
Or

Yaf

Member since 02 Nov 2012

Total posts 39

Thanks, will try the head office number next time.

After calling the Platinum line after a few repeat requests I was finally put through to customer care

Racala

Qantas - Qantas Frequent Flyer

Member since 22 May 2018

Total posts 29

I have found that the best way to contact customer care is to go through their web site. All messages are read daily and they will get back to U fairly quickly. Several of the staff in that section are part timers, but I got answers and problems sorted (on 2 occasions) quickly.

Clancy

Qantas - Qantas Frequent Flyer

Member since 31 Jan 2016

Total posts 55

The Plat number works really well. Points returned to account after flight delays and loss of upgrades, actually really great service. Thanks.

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