Qantas - Qantas Frequent Flyer
Member since 14 Aug 2015
Total posts 18
Last Friday 24/8 on a Dreamliner flight from Mel-Bne I was told by the flight attendant that I could not have my business seat in the reclined take-off position it had to be fully upright. I said they advertise this as a feature of the seat to which the response was that it was not certified for the Dreamliner only the A330 and they had been told it had to be in a fully upright position. After take of the CSM came by to confirm the same, to which I said I find it hard to believe that on a aircraft that has now been in service for nearly a year that the seat is not certified.
so either this is correct or the induction training for Dreamliner crews is not correct.
has anyone encountered the same or is it just bad training on behalf of Qantas of the inflight cabin crew ??
Member since 10 Jul 2018
Total posts 105
I was told the same before landing, BNE-MEL 787 last July.
Member since 17 Aug 2012
Total posts 1,285
The seat itself is fine; it is only the 'preclined' position that is still awaiting certification.
Glad its not just me that has experienced this, but it still begs belief that nearly a year after being introduced, their main seat feature is not certified for the aircraft and a seat they promote as "mini first class" which was the whole point of the post here, not the fact that its about the little green light being in the correct mode.
Member since 28 Apr 2013
I would be extremely surprised if the certification delay was on the Qantas end. CASA are notoriously slow.
Virgin Australia - Velocity Rewards
Member since 14 Mar 2017
Total posts 159
I've been made to put this seat in the upright position when correctly reclined (with the light green), on an A330. So I don't know what that means but it certainly has lacked consistency.
Delta Air Lines - SkyMiles
Member since 14 Apr 2013
Total posts 294
I have had the same said to me on an A330 SYD-HKG however, when I have flown QF9 Nothing was said.
Member since 18 Aug 2017
Total posts 42
I was also told on an A330 flight to Melb in May that I had to have the seat fully up as well. In July flying out of Syd I had it in take recline and no one said anything.
Member since 12 Dec 2012
Total posts 295
Member since 07 Jan 2017
Total posts 12
The FAA who certified the B787 stipulate the seats must be in the upright and locked position for take off and landing for safety reasons.Â Passengers can only adopt the brace position if they are sitting upright. 58 % of fatalÂ aircraft accidents occur during take off and landing phase.
Member since 13 Aug 2016
Total posts 6
How do NZ (and assuming VS too) get around this? Did QF not fit the airbag option on there 789 J seats or is the airbags current in-op?
Member since 28 Oct 2011
Total posts 261
Airbag seatbelts certainly installed on the 787.
Member since 09 May 2011
Total posts 180
I'm certain Qantas, the world's safest airline, would not fly an uncertified seat around the world
Member since 23 Jul 2017
This may be a little off point, but why, for the few minutes of take-off and landing, do some people feel they should go against Boeing's directive for seats to be upright? Selfish attitude to themselves and cabin staff. (Who first used the name "dreamliner" for the Boeing 787? It's just another plane and most uncomfortable for long haul flights. It's no 747, neither the 400 series nor the new 747-800 series.)
Hi Guest, join in the discussion on
Is Qantas flying a non certified seat on its dreamliners
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.