Is Qantas flying a non certified seat on its dreamliners

14 replies

gsx

Qantas - Qantas Frequent Flyer

Member since 14 Aug 2015

Total posts 14

Last Friday 24/8 on a Dreamliner flight from Mel-Bne I was told by the flight attendant that I could not have my business seat in the reclined take-off position it had to be fully upright. I said they advertise this as a feature of the seat to which the response was that it was not certified for the Dreamliner only the A330 and they had been told it had to be in a fully upright position. After take of the CSM came by to confirm the same, to which I said I find it hard to believe that on a aircraft that has now been in service for nearly a year that the seat is not certified.

so either this is correct or the induction training for Dreamliner crews is not correct.

has anyone encountered the same or is it just bad training on behalf of Qantas of the inflight cabin crew ??

Brandon Loo

Member since 10 Jul 2018

Total posts 104

I was told the same before landing, BNE-MEL 787 last July.


I think it's just that reclined position for take-off and landing that is awaiting 'certification'; the rest of the seat is fine.

watson374

Qantas - Qantas Frequent Flyer

Member since 17 Aug 2012

Total posts 1,293

The seat itself is fine; it is only the 'preclined' position that is still awaiting certification.

gjspectre

Virgin Australia - Velocity Rewards

Member since 21 Feb 2017

Total posts 20

there is a little green light that goes on on the side of the chair (at the bottom near the floor) when the seat is either fully upright or in the "take off recline position". the attendants check that. i did it on the dreamliner from bris-melb the other day with no problem.

gsx

Qantas - Qantas Frequent Flyer

Member since 14 Aug 2015

Total posts 14

Glad its not just me that has experienced this, but it still begs belief that nearly a year after being introduced, their main seat feature is not certified for the aircraft and a seat they promote as "mini first class" which was the whole point of the post here, not the fact that its about the little green light being in the correct mode.

andredfb

Qantas - Qantas Frequent Flyer

Member since 28 Apr 2013

Total posts 16

I would be extremely surprised if the certification delay was on the Qantas end. CASA are notoriously slow.

xtfer

Virgin Australia - Velocity Rewards

Member since 14 Mar 2017

Total posts 146

I've been made to put this seat in the upright position when correctly reclined (with the light green), on an A330. So I don't know what that means but it certainly has lacked consistency.

msport2012

Delta Air Lines - SkyMiles

Member since 14 Apr 2013

Total posts 295

I have had the same said to me on an A330 SYD-HKG however, when I have flown QF9 Nothing was said.

Jflyer

Qantas - Qantas Frequent Flyer

Member since 18 Aug 2017

Total posts 42

I was also told on an A330 flight to Melb in May that I had to have the seat fully up as well. In July flying out of Syd I had it in take recline and no one said anything.

Himeno

Member since 12 Dec 2012

Total posts 287

I was told the same (can't use preset 'recline' position for take off/landing) the first time I used the new seats on the A330s.

The green light is on at either the fully upright or recline presets. Either should be able to be used for take off and landing. The issue isn't the seat, the issue is some crews.

ZT

Member since 07 Jan 2017

Total posts 12

The FAA who certified the B787 stipulate the seats must be in the upright and locked position for take off and landing for safety reasons. Passengers can only adopt the brace position if they are sitting upright. 58 % of fatal aircraft accidents occur during take off and landing phase.

cavemanzk

NZ

Member since 13 Aug 2016

Total posts 5

The FAA who certified the B787 stipulate the seats must be in the upright and locked position for take off and landing for safety reasons. Passengers can only adopt the brace position if they are sitting upright. 58 % of fatal aircraft accidents occur during take off and landing phase.

How do NZ (and assuming VS too) get around this? Did QF not fit the airbag option on there 789 J seats or is the airbags current in-op?

John Phelan

Qantas - Qantas Frequent Flyer

Member since 28 Oct 2011

Total posts 211

The FAA who certified the B787 stipulate the seats must be in the upright and locked position for take off and landing for safety reasons. Passengers can only adopt the brace position if they are sitting upright. 58 % of fatal aircraft accidents occur during take off and landing phase.

How do NZ (and assuming VS too) get around this? Did QF not fit the airbag option on there 789 J seats or is the airbags current in-op?


Airbag seatbelts certainly installed on the 787.

aklrunway

Qantas - Qantas Frequent Flyer

Member since 09 May 2011

Total posts 170

I'm certain Qantas, the world's safest airline, would not fly an uncertified seat around the world

Ladtsmt

Member since 23 Jul 2017

Total posts 12

This may be a little off point, but why, for the few minutes of take-off and landing, do some people feel they should go against Boeing's directive for seats to be upright? Selfish attitude to themselves and cabin staff. (Who first used the name "dreamliner" for the Boeing 787? It's just another plane and most uncomfortable for long haul flights. It's no 747, neither the 400 series nor the new 747-800 series.)

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