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Qantas & Jetstar

Qantas A380 refurb schedule

30 replies

mrkerr7474

Etihad - Etihad Guest

Member since 27 Jun 2019

Total posts 1

I sometimes use points to upgrade to either PE or Biz and the current PE in my opinion only needed a couple of changes and would have sufficed as a great seat. I haven't tried the new PE yet but reading reviews and unless pitch is increased on the A380, I would most likely avoid them altogether so hoping for a miracle! I sometimes don't think it's worth upgrading on QF using points, especially not on the current Biz class A380 but refurbished birds it would be for sure.

ekla

Etihad - Etihad Guest

Member since 10 Oct 2018

Total posts 3

If the seats are too close together in PE then how does the window seat person get out? Sounds like a real issue to me.

It is a real issue, and an issue experienced in all premium economy class cabins. Hence the name Premium Economy.

FlyingKangaroo

Singapore Airlines - KrisFlyer

Member since 28 Jun 2019

Total posts 3

Though a bit dated, the PE seat itself on the current A380 is the best I've experienced comfort wise. Unless I'm in J, I'm in no hurry to see the refurbs on my routes. Have yet to fly the 787 and have avoided thus far given the reviews.

It's all relative, and not all PE is created equal. I was based in SIN the last few years and simply do not understand the love and accolades for SQ's PE product. The 777 and especially the A350 are absolutely nothing to write home about (and SQ squishes in 2-4-2 on the latter rather than the industry-standard 2-3-2). QF's catering and presentation is also far ahead of SQ in PE. To each their own, perhaps.

As to the comment above, I'm curious to fly NZ's PE for the first time in a few months and see how that compares as many seem to rave about the space.

ivanb52

Qantas - Qantas Frequent Flyer

Member since 27 Aug 2014

Total posts 6

I always liked the A380 PE seat, and after reading the reviews of the new PE seat I was dreading it, but having flown twice now MEL-PER-LHR and SFO-MEL I actually found it pretty good.
Like economy, unless you know each other very well, the person in the aisle seat needs to vacate to allow the window seat out. I agree an extra couple of cms pitch would be an improvement but that still doesn't equate to direct aisle access for everyone anyway. It is not business.
Once I worked out how to use the leg rest (calf support with pillow) and net it really was quite comfortable and I got 6 or 7 hrs sleep on each of the long sectors.
Last editedby David at Jun 29, 2019, 02:00 PM.

Ladtsmt

Member since 23 Jul 2017

Total posts 12

I realise Qantas want profits, profits, profits and that means readucing seat size and pitch. All this reduction in comfort for passengers is sending them elsewhere when alternative and more comfortable airlines fly the same routes. Why bother with premium economy when the "comfort" is really little better than that in cattle class seats? Has anyone from management who suggests these changes actually travelled long haul in the squeezy seats? If not, why not? Only after the experience is a valid comment from him/her worth hearing.

patrickk

Qantas

Member since 19 Apr 2012

Total posts 384

If the seats are too close together in PE then how does the window seat person get out? Sounds like a real issue to me.

I have always had to ask the person next to me to let me out and if I have been on the aisle had to get up. That’s been the case always.

patrickk

Qantas

Member since 19 Apr 2012

Total posts 384

I realise Qantas want profits, profits, profits and that means readucing seat size and pitch. All this reduction in comfort for passengers is sending them elsewhere when alternative and more comfortable airlines fly the same routes. Why bother with premium economy when the "comfort" is really little better than that in cattle class seats? Has anyone from management who suggests these changes actually travelled long haul in the squeezy seats? If not, why not? Only after the experience is a valid comment from him/her worth hearing.

The evidence from 787 loads suggest that people like the product across all classes. Impossible for me to get an upgrade to PE London Perth last week for example.

Aidan

Member since 05 Dec 2018

Total posts 88

I realise Qantas want profits, profits, profits and that means readucing seat size and pitch. All this reduction in comfort for passengers is sending them elsewhere when alternative and more comfortable airlines fly the same routes. Why bother with premium economy when the "comfort" is really little better than that in cattle class seats? Has anyone from management who suggests these changes actually travelled long haul in the squeezy seats? If not, why not? Only after the experience is a valid comment from him/her worth hearing.

The evidence from 787 loads suggest that people like the product across all classes. Impossible for me to get an upgrade to PE London Perth last week for example.

How was flying economy on such a long flight ?

SuzanneCromie

Member since 14 Jan 2019

Total posts 1

QF is way too slow on the A380 upgrades, the current seats are terrible and some of the buttons don't work on the armrest and on the top of the shell, when reclined. Having been on several A380's with QF of late, they also need to actively mix the crew up. They are too interested in themselves and the passengers come last. I have seen this for decades, but it getting worse and will get even worse when the A380 is replaced by Dreamliner. For QF to be 40 - 250% more in business airfares and to have terrible seats and service is not ideal for them. I was looking at QF airfares from BNE to LAX and it was over $14000, whereas Virgin was $5250 return out of Sydney in business.
Last editedby Chris Chamberlin at Jul 23, 2019, 10:00 AM.

Private Pilot

Member since 26 Sep 2017

Total posts 6

we are flying Singapore to London in October on an A380 and hopefully it's with the new business suite.
we are heading back from our trip on a 787 -9 via LAX which I am really looking forward to. I think Qantas is pretty good.

If you can, fly Singapore or Emirates A380. QANTAS A380 layout doesn't make the best use of the space, and their strange seating layout is terrible. Also no bar, and a ghastly submarine-like interior design.

Private Pilot

Member since 26 Sep 2017

Total posts 6

Agree with you Suzanne. I'm constantly doing QF7 and QF8 flights, and Emirates SYD-DBX. The difference is chalk and cheese. QANTAS A380 is poorly laid out. Emirates A380 makes a much more comfortable journey.
Last editedby Chris Chamberlin at Jul 23, 2019, 10:00 AM.

johninoz

Qantas - Qantas Frequent Flyer

Member since 01 Apr 2011

Total posts 9

Though a bit dated, the PE seat itself on the current A380 is the best I've experienced comfort wise. Unless I'm in J, I'm in no hurry to see the refurbs on my routes. Have yet to fly the 787 and have avoided thus far given the reviews.

It's all relative, and not all PE is created equal. I was based in SIN the last few years and simply do not understand the love and accolades for SQ's PE product. The 777 and especially the A350 are absolutely nothing to write home about (and SQ squishes in 2-4-2 on the latter rather than the industry-standard 2-3-2). QF's catering and presentation is also far ahead of SQ in PE. To each their own, perhaps.

As to the comment above, I'm curious to fly NZ's PE for the first time in a few months and see how that compares as many seem to rave about the space.

I didn't say I "loved" Singapore's PE. Flew Singapore - Frankfurt last year and I managed the long flight much better in PE than I would have in Cattle. The extra leg room helped along with the fact it was a day flight. I also had a vacant seat beside me (aisle seat middle section) so I didn't have to move for anyone. No complaints about catering or service, never have had a complaint about anything on Singapore. Maybe I've been lucky. Flying PE Singapore to Paris this year and unfortunately it is a night flight so it will be harder. I try to avoid night flights where possible unless I can find a way to fly J. Using points to come home in J on Qatar.

patrickk

Qantas

Member since 19 Apr 2012

Total posts 384

I realise Qantas want profits, profits, profits and that means readucing seat size and pitch. All this reduction in comfort for passengers is sending them elsewhere when alternative and more comfortable airlines fly the same routes. Why bother with premium economy when the "comfort" is really little better than that in cattle class seats? Has anyone from management who suggests these changes actually travelled long haul in the squeezy seats? If not, why not? Only after the experience is a valid comment from him/her worth hearing.

The evidence from 787 loads suggest that people like the product across all classes. Impossible for me to get an upgrade to PE London Perth last week for example.

How was flying economy on such a long flight ?

It was okay aisle seat eye shades on, dozed for 7 hours. Person next to me climbed over while I pretended to be asleep. Then lots a movies plus crew come through very frequently with an endless supply of snacks including a hot wrap thing. Not as bad as I expected. Had a business upgrade going over though so not economy both ways.

OttoV

Jetstar Airways - Qantas Frequent Flyer

Member since 24 Aug 2018

Total posts 27

The PE seating on the B787 is fine as long as you select the front bulkhead seats. Lots of leg room and a large square leg rest is supplied ( make sure to ask) which means you are able to almost stretch out, assuming length of less than 6 feet!?

Aidan

Member since 05 Dec 2018

Total posts 88

The latest report of Qantas A380 cracked wings maybe delaying the refurb. Any planes getting a refurb will probably get a wing inspection right now.

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