Photos: new Santiago lounge for LAN, TAM, Qantas passengers

By Chris C., April 29 2015
Photos: new Santiago lounge for LAN, TAM, Qantas passengers

Santiago now boasts the largest airport lounge in South America with the opening of LATAM’s two-storey facility for LAN, TAM, Qantas and other Oneworld passengers in the Chilean capital.

With space for up to 460 seated guests, LAN’ and TAM’s own business class travellers can proceed directly from priority check-in and into the lounge via a private security screening channel that reminds us of Virgin Australia Premium Entry in Sydney.

Inside, you’ll find a variety of zones to suit every mood, such a communal dining area where the tables also come packed with power outlets for charging your phone, tablet or laptop…

… along with smaller, two-person tables at an ideal height for laptop work, and with iMacs nearby for travellers without their own kit.

Add to that a bar-adjacent seating area for easy access to bubbles, cocktails and other spirit-based drinks…

… while you could also take your refreshment over to the media zone, resting it on the conveniently placed cocktail tables while again plugging in and recharging your gadgets.

There’s comfy seating throughout – often joined by footstools, and you guessed it, more power outlets tucked away in the floor, underneath the metal panels…

… plus a gaming area for the children and the children at heart…

… and a dedicated sleeping room for weary travellers arriving early for their flight or riding out a long international transit:

Peckish passengers can grab a bite at one of several buffet stations…

… which all come with some form of self-serve alcohol to avoid trekking from one side of the lounge to the other just to grab a drink.

Handy before those longer flights are 10 private shower suites and a shoeshine service, helping travellers to arrive refreshed and looking their best.

The new LATAM lounge in Santiago rolls out the welcome mat for international business class and first class passengers of Oneworld members LAN, TAM, Qantas, American Airlines and Iberia (as applicable) – including those bound for Sydney on Qantas flight QF28 and LAN flight LA801 via Auckland.

While Qantas continues to direct its premium passengers to the American Airlines Admirals Club in the same terminal, Gold, Platinum, Platinum One and Chairman’s Lounge members can instead stop by the LATAM lounge before their Qantas or Oneworld flight thanks to Oneworld’s alliance-wide lounge access policy.

So too can other Oneworld Sapphire and Emerald members travelling with any Oneworld airline – such as American Airlines Platinum and Executive Platinum, British Airways Executive Club Silver and Gold and Cathay Pacific Marco Polo Club Gold and Diamond cardholders.

Paid-up Qantas Club members, however, will need to continue using the Admirals Club lounge in Santiago.

Also read: AA to refurb Los Angeles, New York Admirals Clubs

Follow Australian Business Traveller on Twitter: we're @AusBT

Chris C.

Chris is a a former contributor to Executive Traveller.

NZ Elite

03 Jul 2014

Total posts 110

I was in there last week. It's very nice, and the shower rooms are excellent (though it did get a tad hot in the room)

Only small complaint was the rather poor food options around 9am - just a few pastries.

Thanks Chris! Santiago is proving quite a compelling destination. 

12 Feb 2014

Total posts 228

The Admirals in Santiago is awful. The chairs couldnt be more uncomfortable and the food pretty ordinary. Last time I was there I used the showers and the whole contraption fell apart mid soap. 

Thanks LAN. Santiago is indeed becoming a good hub. Now if only we could get rid of the arrivals tax for Aussies. 

Qantas - Qantas Frequent Flyer

26 Oct 2013

Total posts 31

Would I get entry with Qantas lounge passes? I am flying out on QF28.

24 Apr 2012

Total posts 2514

Unfortunately not as it's not a Qantas lounge. There aren't any lounges in Santiago where you can use that pass, either.

Single-use Qantas lounge passes are only valid in Qantas-operated international business class lounges (with the exception of the Oneworld lounge in Los Angeles) and domestic Qantas Clubs, not with partner airlines.

Qantas - Qantas Frequent Flyer

20 Apr 2015

Total posts 1

I will be arriving on QF 27 (in J Class) with onward LAN connections to Lima and Bogota (in Economy). 

Am I able to use this new lounge on arrival in Santiago?

Qantas - Qantas Frequent Flyer

17 May 2015

Total posts 78

I used the new Santiago lounge yesterday and it has a really nice ambiance. By South American it is a very good lounge. However, gone is the Louis Roederer champagne and hagen daz ice cream which were my favourite things about the old lounge. Also the computer/work stations have been replaced by a not so private bench of Macs. Also there is very little food available, so don't expect a feed. Good to see that they now have showers too.


01 Jun 2015

Total posts 1

As a Qantas GOld member, travelling on Qantas from Sydney, with an onward LAN flight to Buenos Aires, can I access the new lounge?

24 Apr 2012

Total posts 2514

Indeed you would – as a Oneworld Sapphire member travelling on a Oneworld airline, you'd have access to this lounge when departing from the same terminal.

08 Dec 2016

Total posts 1

Flying to Lima via Santiago using Qantas and Lam. Flying back through Auckland on Lam. I'm wondering if I can use my Qantas club pass while flying Lam? thanks. 

Qantas - Qantas Frequent Flyer

08 Dec 2010

Total posts 11

I'm here at the LATAM SCL lounge now, and although it's aesthetically pleasing and the premium access set up is great, the rest of the lounge is a huge disappointment. The food especially is meagre and unappetising and there's very little selection, which is frustrating given before an 11pm departure I had hoped for a proper meal. The options out in the terminal are equally dismal so I'll be flying peckish! The footstools mentioned before seem to have disappeared as well as there's only 5 of them (I checked both floors!) however AlexTravAddict will be happy that they seem to have replaced the footstools with the missing Roederer champers and Haagen-Dazs - at least both those are back! Agree with above comments that for a South American lounge it's still very nice, but I just don't get the unbelievably limited food options. 

28 Feb 2017

Total posts 1

Hi, just wondering. I've booked a business ticket from adelaide to lima. Adl- syd and syd-santiago in business but i couldn't book the same in lan to lima as i imagine the plane might be smaller so it will only be economy.

My question is, would i be able to use the latam lounge in Santiago as i've got 4 hrs wait. Because qantas belongs to one world? Does it applies to ppl without a higher tier on frequent flyer, but is traveling from a business class connecting to economy as there isno other choice? I've tried to call lan but they said is only dor sapphire and emerald class? Who should i call? Help!!!

10 Jul 2017

Total posts 32

are there proper beds for sleeping in this lounge? i have a 10 hour layover so was wondering if i should stay in the lounge or get a hotel?

07 Apr 2017

Total posts 4

Brettepi - I know it might be too late for you, but yes there are proper beds, in private bedrooms that are dark and quiet.

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