Status Match (QF Plat) denied by Alitalia - anyone else had the same issue?

10 replies

donatello

Qantas - Qantas Frequent Flyer

Member since 22 Jul 2014

Total posts 24

Status Match (QF Plat) denied by Alitalia - anyone else had the same issue?

I sent in a photo of my Qantas Frequent Flyer Platinum Card (Expiring July 2016) to Alitalia for their status match and got denied with a messaging stating "the Frequent Flyer card provided does not meet the requirements of the Status Match initiative.

Best regards.

The MilleMiglia Program"

Tracie

Virgin Australia - Velocity Rewards

Member since 30 Oct 2015

Total posts 79

I'm Velocity Platinum and had no issues getting a status match. 

AnthonyvB

Virgin Australia - Velocity Rewards Plantium

Member since 19 Jun 2013

Total posts 82

Just going to apply now.. am also Velocity Platinum, can I ask what level you received from Alitalia?

Atzeri

Etihad

Member since 03 Jun 2015

Total posts 11

have they postponed the ending date of the promotion? i heard it was up to the 31 of December 2015

blingwad

Qantas - Qantas Frequent Flyer

Member since 04 Jun 2015

Total posts 73

I had no problem with QF gold, already have my Alitalia card sent in the mail. Just try again maybe?

Chrisor

Qantas - Qantas Frequent Flyer

Member since 07 Apr 2013

Total posts 134

I sent a copy of my QF Platinum card and was accepted a month or so ago. As Cameron said, maybe try again?

 

sdtravel

Qantas - Qantas Frequent Flyer

Member since 18 Jun 2015

Total posts 81

You should include proof it will be worth it to them in your request. Eg proof of past flights that could be routed by them and possible something to show you have bookings to be made or have made with them. 

No idea if you did that or not in your original request. 

My relative did a VA Gold request with CX and got Silver match. He had several CX and KA flights already booked to show it was worth it. 

sim86on

Virgin Australia - Velocity Rewards

Member since 08 May 2014

Total posts 43

It seems really hit and miss.

I submitted my VA Gold without any additional flight history and received Gold Alitalia status match.

Best advice would be to try again

nathanjordan

Virgin Australia - Velocity Rewards

Member since 21 Aug 2013

Total posts 47

I received a status match ages ago with Alitalia for my American Platinum - done & dusted.

Tracie

Virgin Australia - Velocity Rewards

Member since 30 Oct 2015

Total posts 79

I received Freccia Alata Plus Club valid until March 2017.

mos

Qantas - Qantas Frequent Flyer

Member since 18 Dec 2014

Total posts 31

I received a Alitalia status match after submitting my request on 14/11/2015 just with a photograph of the front of my QF platinum FF card. Got FrecciaAlataPlus status (skyteam Elite Plus) valid until 27/3/2017.

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