• Anyone know the formula Qantas are using for Platinum points? Been platinum a few years (all through COVID), all flights in business class, feel a little ripped off since I maintained during the pandemic - thought it would be a little sweetener for supporting them in tough times when most people ...

  • Lost me as a customer now. Guess United meets the classy bogan Virgin are going for. Assume they're seen all the great publicity United gets for customer service & thought they were a perfect match. Good luck to all those who fly with Virgin.

  • I thought as a VA platinum, Bain would have tried to us FF's loyal, but the silence has been deafening. I'm sorry but a small box loaded with 50c packets from NQR doesn't sit well. I've flown enough to reach QF platinum since VA went into administration, so Jaynes loss........Good luck ...

  • Next McDonald's will open in the lounge..... the beginning of the end.

  • What did QF offer you??? They offered me Gold as long as I got 200SC in 3 months, but didn't include flights already booked. Am only 1 return flight away from Gold already, so told them to review my recent travel, no response.

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  • American Airlines Credit

    Mar 24, 2024, 11:02 AM

    Can anyone provide help on using a credit with American Airlines?Booked on the Australian site for American and received an email saying I had a credit.The Australian site doesn't allow credits to be added while the American site says I need to select an alternative payment.Just frustrating with ...

  • VA call centre: Up to snuff?

    Nov 10, 2023, 07:29 AM

    Agreed. They might be on time, but customer service is worse than Qantas.

  • Complimentary VA Plat upgrades

    Oct 07, 2023, 01:40 PM

    Used 2 to upgrade a choice fare BNE-SYD. 3 weeks in advance.Still have 6 to use. Not worth it until they introduced the option to upgrade choice fares.

  • Can anyone advise the partnership between VA and United on domestic flights in USA. Does VA platinum get lounge access for domestic flights booked as individual bookings? Work trip to ORD, but with United being the only airline flying to Decatur, Illinois I need to understand if I'll be able to c...

  • Has anyone else come across VA changing aircraft which has resulted in the removal of business class?Had a flight booked to Adelaide, received a notification of a flight change with no mention of a change in aircraft or downgrade from business to economy. It was only by chance I went to check se...

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