Qantas - Qantas Frequent Flyer
Member since 03 Nov 2015
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Member since 23 Feb 2016
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Delta Air Lines - SkyMiles
Member since 16 Oct 2017
Total posts 117
The fee has been around for a while (I think) if you change a QF "flex" fare no fee is incurred unless there is a fare difference. If you want the money back they (QF) consider this a cancellation and slug you with $99, I think it changed sometime 2017.
As I fly often it is these somewhat small changes (enhancements) end up costing us money. As Markpk pointed out there is also difference (I think) between INT and DOM fares. As an example DOM J fares are fully refundable, no change, cancellation or refund fees whereas INT J fares can have fees depending on if a sale, saver or flex fare.
Member since 18 Aug 2017
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Member since 16 Jun 2011
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QF flex fare refund policy
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