Qantas US operations

25 replies

rwSydney

British Airways - Executive Club

Member since 23 Mar 2018

Total posts 29

Am I alone in questioning the efficiency of Qantas US flights in regard to punctuality?


QF15 travels from BNE to LAX and then turns into QF11 for the flight from LAX to JFK (and vice versa on its return). It picks up some Qantas passengers from QF93 (MEL) and QF12 (SYD) at LAX and flies then to JFK.

The knock on effect of delays to the QF15 aircraft (whether that be in BNE, LAX or JFK, or a result of one of the other Qantas flights out of Australia being delayed into LAX) then affects nearly all QF flights out of LAX to Australia that same evening. Whilst delays do occur from time to time for any airline, it would seem that Qantas flights out of LAX to Australia are delayed more often than not and this is usually a direct result of the JFK leg.

The real losers as a result of this situation seem to be the passengers on QF16 to BNE (the last QF flight to leave LAX at night). Yesterday QF16 left LAX more than three hours late. The day before it was more than two hours late. I can only see one instance of this flight arriving on time into BNE in the last two weeks.

Whilst I understand the importance for Qantas of having a flight from LAX to JFK for its passengers from across Australia, I can’t help but wonder if there is a better way of managing the schedule to minimise delays. The turn around time for the aircraft in both LAX in the morning and JFK in the afternoon is very small. These are both exceptionally busy airports too where delays out of Qantas’ control can easily happen too.

I understand Qantas will use the 787 for the BNE LAX JFK flight later in the year but I cannot see how this will make any difference to delays.

When flying QF16, I have simply come to expect to be at least one hour late departing which is a pretty sad state of affairs for a scheduled airline. It would appear to be the most commonly delayed flight on the entire Qantas international network.

I can’t imagine this suggestion will go down well but what if Qantas just let AA run the cross country leg to NY until they have an aircraft that can fly from Australia to NY direct? I would personally rather fly AA cross country and know that there is a decent chance of my evening flight to Australia being on time, even though that would mean ensuring the AA experience, one which I’m sure you would agree is inferior to that of Qantas.

Another option could be utilising HNL as a stopping point for NY flights instead of LAX?

I don’t have the solution and I am no expert but I’m just frustrated with the constant delays and interested to know if other frequent flyers share the same grievances as myself with the current set up?


Red Cee

Member since 15 Feb 2018

Total posts 151

May be when they get a spare 787, they could operate LAX to JFK then return, and QF 15 could turn around as QF16. By having a dedicated 787 for LAX to JFK, this could be switched to Australian runs for servicing etc. If planes are continually late, this is a problem.

mviy

Member since 05 May 2016

Total posts 281

QF hopes to have a solution for this within 5 years when they begin direct non-stop flights between Australia and New York. At that point I expect the QF LAX-JFK flights will cease and the only option will be to fly a US airline between LAX and JFK if wanting to fly indirect via LAX.


QF wants the prestige of flying their own metal to JFK.

hutch

Member since 07 Oct 2012

Total posts 754

I recall that the old QF108 was jokingly referred to the QF1-0-late. So it ain't a new problem.


I'd suggest the change to a 787 will benefit the timeliness of flights. Mainly because, as a smaller plane, turnaround times should reduce.

But no matter what, they may always have issues here. Say QF passes on traffic to AA and they are impacted by weather and delayed out of JFK. QF then no longer holds Australian bound LAX flights. There may be a fair few QF passengers left stranded at LAX who wish for the old system.

There is not a perfect solution until non stop flights start.

MarkJohnSon Banned

MarkJohnSon Banned

Member since 19 Jan 2018

Total posts 41

The premise of this analysis is flawed.


It is not always the ex-BNE QF15 that turns into QF11, it is often QF11 (ex-SYD).

whoppersandwich

Qantas - Qantas Frequent Flyer

Member since 11 Dec 2017

Total posts 119

I doubt we will see more connectivity with AA until the JV goes ahead.

Timmy22bc

Member since 18 Oct 2015

Total posts 16

The premise of this analysis is flawed.

It is not always the ex-BNE QF15 that turns into QF11, it is often QF11 (ex-SYD).

It is my experience that as QF15 is the first to arrive it always is QF11. I've tested this a few times by leaving something in my seat and it still being there when departing for New York. I do recall a time maybe 5-8 years ago when QF 1 0 Late was the A330 from Auckland if I recall, before being moved back to the 747. Could Qantas leave a dedicated A330 to do the daily run between LAX and JFK? The plane could be fuelled, crewed and catered in LAX before QF15 lands and thus allow plenty of time to pack bags and load passengers from the connecting flights.

mviy

Member since 05 May 2016

Total posts 281

QF may not be allowed to leave a dedicated plane in the US all the time to do the LAX to JFK run.


Plus if there’s a problem with the aircraft they need to be able to swap it out. So leaving an A330 in the US to do LAX to JFK wouldn’t be very practical.

reno

Qantas - Qantas Frequent Flyer

Member since 20 Sep 2013

Total posts 317

The premise of your analyst is flawed.realy your flawed flight data is flawed.history clearly shows the aircraft registered to QF 15 on most all days is the aircraft that continues as QF 11 lax

/jfk.

rwSydney

British Airways - Executive Club

Member since 23 Mar 2018

Total posts 29

The premise of this analysis is flawed.

It is not always the ex-BNE QF15 that turns into QF11, it is often QF11 (ex-SYD).

It is my experience that as QF15 is the first to arrive it always is QF11. I've tested this a few times by leaving something in my seat and it still being there when departing for New York. I do recall a time maybe 5-8 years ago when QF 1 0 Late was the A330 from Auckland if I recall, before being moved back to the 747. Could Qantas leave a dedicated A330 to do the daily run between LAX and JFK? The plane could be fuelled, crewed and catered in LAX before QF15 lands and thus allow plenty of time to pack bags and load passengers from the connecting flights.

QF11 from SYD is an A380 everyday except for Tuesday and I’m not aware of an A380 regularly doing the JFK run. The LAX JFK run is pretty much always a 747 and so must be QF15, as this is the only 747 that Qantas operate to LAX.

sdtravel

Qantas - Qantas Frequent Flyer

Member since 18 Jun 2015

Total posts 81

They would have to retrofit a couple of A330's with premium economy if they were to use one for this leg. Or have the disclaimer that the leg would be in economy.


An a380 LAX to JFK is overkill. Also the maintenance facility qf built let's them get some work done on the planes while on the ground.

hutch

Member since 07 Oct 2012

Total posts 754

They would have to retrofit a couple of A330's with premium economy if they were to use one for this leg. Or have the disclaimer that the leg would be in economy.

An a380 LAX to JFK is overkill. Also the maintenance facility qf built let's them get some work done on the planes while on the ground.

They used to use an A330 on LAX - JFK. It did not have premium economy.


The A380 has not and will not be doing the run. In a few months the 787 will be doing it.

DCW

Qantas - Qantas Frequent Flyer

Member since 19 May 2014

Total posts 21

The premise of this analysis is flawed.

It is not always the ex-BNE QF15 that turns into QF11, it is often QF11 (ex-SYD).

It is my experience that as QF15 is the first to arrive it always is QF11. I've tested this a few times by leaving something in my seat and it still being there when departing for New York. I do recall a time maybe 5-8 years ago when QF 1 0 Late was the A330 from Auckland if I recall, before being moved back to the 747. Could Qantas leave a dedicated A330 to do the daily run between LAX and JFK? The plane could be fuelled, crewed and catered in LAX before QF15 lands and thus allow plenty of time to pack bags and load passengers from the connecting flights.

QF 25 MEL-AKL-LAX, later SYD-AKL-LAX on an A330-200 :)

Nick Sydney 2

Qantas - Qantas Frequent Flyer

Member since 22 Jul 2015

Total posts 82

QF does not have enough aircraft to go around. At least with QF 12, one would be travelling from JFK to LAX and then onwards. So if 12 is late then everything else is but you still get home. I have had the problem of being on QF7/8 and on AA from La Guardia to DFW. As happened once there was an issue with the AA craft and I missed QF8 so an extra night in DFW. There are no easy answers to this until SYD - JFK is a reality

Himeno

Member since 12 Dec 2012

Total posts 286

The premise of this analysis is flawed.

It is not always the ex-BNE QF15 that turns into QF11, it is often QF11 (ex-SYD).

After the 2nd SYD-LAX flight was removed prior to the relaunch of SYD-SFO, QF15 was the only flight that brings a QF 747 to LAX (other then QF11 on Tuesdays).
The transcon QF11/12 is a 747. QF15/16 is the only 747 flight to LAX. 99% of the time, the transcon flight to/from JFK *will* be formed by the aircraft to/from BNE.

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