Aircraft swap and downgrade ADL-PER

11 replies

Sula

Member since 07 Jun 2016

Total posts 6

My ADL-PER flight in August has just been changed from a 737 to an economy only 717. The J class booking was made using BA miles.

Is this a broader shift away to Qantaslink flights from ADL?
What compensation should I expect from Qantas and/or BA? Anybody got experience from similar cases?

ratrace

Qantas - Qantas Frequent Flyer

Member since 01 Apr 2018

Total posts 50

Why do you expect compensation for a change in aircraft type?

Sula

Member since 07 Jun 2016

Total posts 6

Why do you expect compensation for a change in aircraft type?

Downgrade from J to Y

Carrots

Virgin Australia - Velocity Rewards

Member since 06 Oct 2017

Total posts 39

Happening more out of Adelaide. 717s out of Brisbane and Sydney fairly regularly as well as Virgin F100s out of Perth. In particular on weekends. There's even instances where you'll see 737s parked up on the apron away from the terminal as 717/F100s pull in.


Any of the regional planes out of Perth are unlikely to have J it would seem - assume this is because they'd usually do mining routes.

Sadly makes business sense for the airlines, but always a win for us - especially if there's crew illness and no standby crew given the plane type!

Common sense says you should be refunded any points difference between the classes.

Traveller14

Member since 17 Sep 2015

Total posts 73

Don't accept a cursory '5000 points' offer. Fight for your 'rights.' (Strictly a misnomer as airlines tend to do what they like with FF programs.)

mannej

QF

Member since 21 May 2014

Total posts 173

Have you contacted BA regarding your options?

Sula

Member since 07 Jun 2016

Total posts 6

Have you contacted BA regarding your options?


Got myself rebooked on a 737 flight 2h later with no issues. BA phone agent was a bit surprised at hearing there’s no J on the new flight. He was only able to see that himself by digging further into the reservation. Appears this change to service classes offered didn’t flag up automatically and got lost somewhere between the Qantas and BA systems

Last editedby Sula at Jul 03, 2018, 05:10 PM.

Red Cee

Member since 15 Feb 2018

Total posts 151

I have noticed over the last two years or so, that 737’s are being substituted for and replaced by 717’s. Maybe this is due to having less vacant seats on the 737? This in turn, has freed up 737’s to do the A330 runs domestically. The A330’s can then be used for international services.

ZT

Member since 07 Jan 2017

Total posts 12

QF are short of B737 pilots due to the B787 training program.

Ryan K

Qantas - Qantas Frequent Flyer

Member since 30 May 2013

Total posts 114

I have noticed over the last two years or so, that 737’s are being substituted for and replaced by 717’s. Maybe this is due to having less vacant seats on the 737? This in turn, has freed up 737’s to do the A330 runs domestically. The A330’s can then be used for international services.

Funnily enough, the 4 x daily 717 services between Hobart and Melbourne have now all reverted to mainline 737's. Definitely a plus for Hobart with the extra capacity.

AgentGerko

Member since 31 Jan 2013

Total posts 18

They only use the 717 ADL-PER twice a week (Fri & Sun) but surprised they use an Economy only 717 on a 3 1/2hr flight, particularly as a 1720hrs flight must be a very popular business flight. I like the 717 and the ones with J class are comfortable.

traveller99

Member since 18 Nov 2015

Total posts 110

Have you contacted BA regarding your options?

Exactly. Wouldn't this be the first thing you'd do rather than ask an open forum about the "compensation" you should get?

Hi Guest, join in the discussion on Aircraft swap and downgrade ADL-PER

Attach Files