Any experiences flying with Air Astana?

10 replies

sjg93

Qantas - Qantas Frequent Flyer

Member since 10 Oct 2018

Total posts 8

This is a pretty left field topic - but has anyone had experience flying with Air Astana at all? Everything i have read seems to be quite positive about them, but always suspicious about reviews and if they are sponsored or not. Considering flying them Seoul/Almaty/Moscow later in the year due to some very attractive prices compared to other options. Keen to hear any suggestions/first hand experiences.

djtech

Qantas - Qantas Frequent Flyer

Member since 02 Sep 2018

Total posts 322

They are partially backed by singapore airlines and their standards of service is quite high. They operate safe, reliable flights so I would have no qualms booking the airline.

Dredgy

Qantas - Qantas Frequent Flyer

Member since 02 Apr 2017

Total posts 163

I’ve flown them once from Delhi to Almaty and honestly one of the best flights I’ve ever taken.
Was in an A320 showing its age and same basic seats that Qantas has on its 737s but the soft product is another level.

They served (vintage) taittinger, the food was restaurant quality and overflew the Himalayas. Service was really attentive,
I recall thinking the in flight entertainment was really good too - was handed out on tablets which hung on the back of the seats.

For a 3 hour, $300 flight I was very impressed.

From Korea, I’m guessing the plane will be different and their long haul product might not be as good, but they have a solid reputation.

sjg93

Qantas - Qantas Frequent Flyer

Member since 10 Oct 2018

Total posts 8

That's good to hear and to have other reports verified. From Seoul to Almaty they run their 767-300ER's which apparently were the last passenger 767's off the production line, i think it's sort of their 'flagship' aircraft in terms of medium haul routes. And only $450 Seoul-Almaty-Moscow is too good to pass down.

Rufus1

Member since 04 Dec 2013

Total posts 64

Last time I flew domestically in Kazakhstan was on the unfortunately named SCAT Airlines. I souvenired the inflight chocolate but have been too scared to try it.

Not very helpful I know, but I'm sufficiently immature that the name still makes me giggle.

paulkaz

Member since 01 Mar 2011

Total posts 29

jared7825

Qantas - Qantas Frequent Flyer

Member since 02 Feb 2018

Total posts 28

I flew with them last month they are our preferred when we travel to our operations in Kazakhstan, and they are good value.

Bangkok- Almaty- Ust-Kamenogorsk return in Business and was fantastic in every aspect, from crew to the food in flight service and movies chocie etc

petdav

Qantas - Qantas Frequent Flyer

Member since 22 Apr 2018

Total posts 2

Whilst on an overseas work assignment in Kazakhstan, I flew Air Astana from Amsterdam to Atyrau every 4 weeks for over 12 years and was on the inaugural leased B757 flight from AMS to ATY in January 2004. I only flew the AMS-ATY-AMS sector however, over the 12 year period I experienced the airline grow, modernise its fleet, increase its network, improve its in-flight service and establish an excellent safety record. IMO Air Astana offers a level of service across all cabin classes that represent value for money.

aBert

Etihad - Etihad Guest

Member since 06 Apr 2019

Total posts 1

They are brilliant! Offer full flat Thompson seat, same family as Qantas 330 & 787 seat, with good IFE (Rave). Service is exceptional. They grew up with part ownership from Western aerospace firms in order to pull in their safety expertise - so great on safety! Enjoy it!!

sjg93

Qantas - Qantas Frequent Flyer

Member since 10 Oct 2018

Total posts 8

Well i have taken the plunge and have booked Air Astana now in late October flying Seoul - Almaty - Moscow, will be interesting to see how they go and will report back.

sjg93

Qantas - Qantas Frequent Flyer

Member since 10 Oct 2018

Total posts 8

Reporting back i have just flown in the last week Air Astana from Seoul-Almaty on the 767 and Almaty-Moscow on a brand new A321Neo. Both flights excellent. Hard product very good and modern, the IFE system is very fast and the crew were decent with ok english skills. Food on both flights also good. The inflight wifi on the 767 is very fast also and free for 15 mins. Would not hesitate to fly again.

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