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Qantas & Jetstar

Are children 'guests' when it comes to airport lounge access?

7 replies

lkennedy

Member since 16 Dec 2011

Total posts 19

The other day returning from Fiji I tried to take my wife and kids to the Fiji Air lunge using my QFF gold card. We were flying on a QF flight number even though it was not a QF plane.

The lounge refused to let us in saying I was only allowed one guest. I have never had this happen before. Have I been lucky before, or did the fiji lounge get it wrong ?

MRYJDrake

Air New Zealand - Airpoints

Member since 31 Oct 2016

Total posts 195

It depends on the lounge.

Partner lounge access for gold is "One guest permitted and must be travelling on the same flight."


I will point out that on this thread: https://www.ausbt.com.au/fiji-airways-premier-lounge-review-nadi-international-airport, @visionaire advised "A warning for Qantas Platinum members - they only allow one guest, so you cannot enter with your family. The front desk was really rude about this, even when the lounge was empty" so I would suggest that for the Nadi lounge, children are counted as guests too.


brinkers

Qantas - Qantas Frequent Flyer

Member since 16 Jun 2011

Total posts 217

Qantas have a fairly generous child access policy, but this only applies to Qantas owned and operated lounges. Other airlines have their own policies, and generally not as generous/

TooMuchTravel

Etihad - Etihad Guest

Member since 22 Jul 2019

Total posts 2

Had the same issue in China Airlines lounge in Taipei. When my partner and I went inside the lounge leaving our 8-year old son at the reception for them to look after, they quickly changed their mind and brought him inside to us.

ZQN Fan

Qantas - Qantas Frequent Flyer

Member since 27 Nov 2017

Total posts 23

Had the same issue in China Airlines lounge in Taipei. When my partner and I went inside the lounge leaving our 8-year old son at the reception for them to look after, they quickly changed their mind and brought him inside to us.

I’m surprised they actually let you in after that stunt.
Last editedby ZQN Fan at Jul 22, 2019, 06:22 PM.

stompsy

Member since 06 Jun 2017

Total posts 26

Had the same issue in China Airlines lounge in Taipei. When my partner and I went inside the lounge leaving our 8-year old son at the reception for them to look after, they quickly changed their mind and brought him inside to us.

You're not serious. This is clickbait surely.

sanj747

Qantas - Qantas Frequent Flyer

Member since 01 Nov 2016

Total posts 128

The other day returning from Fiji I tried to take my wife and kids to the Fiji Air lunge using my QFF gold card. We were flying on a QF flight number even though it was not a QF plane.

The lounge refused to let us in saying I was only allowed one guest. I have never had this happen before. Have I been lucky before, or did the fiji lounge get it wrong ?


Had same issue yesterday coming back to Sydney on FJ metal on a QF ticket. Am QF Platinum but as many have said it depends on the lounge and in this case it is a non Qantas lounge hence the difference in rules. We did have our priority pass cards which helped us. Staff in the lounge were very friendly and provided very good service.

coastflyer

Qantas - Qantas Frequent Flyer

Member since 20 Jul 2019

Total posts 11

Had the same issue in China Airlines lounge in Taipei. When my partner and I went inside the lounge leaving our 8-year old son at the reception for them to look after, they quickly changed their mind and brought him inside to us.

Wow, just wow, how juvenile.

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