Access to Emirates lounges when booking through Qantas

8 replies

Pilotkid73

Member since 30 Aug 2019

Total posts 2

Has anyone had trouble getting into an Emirates lounge who is a QC member and also a silver member?

Twice now, in Rome and Frankfurt I have been kicked out on my return to home leg!!

I thought a QC membership gave me access to all lounges in the Qantas network??

Good marketing Qantas.

Is this why AJ can get his whopping wage??


Pilotkid.

Poll: Do you think the Qantas Club membership should give you access to all lounges affiliated to Qantas flight bookings?

patrickk

Qantas

Member since 19 Apr 2012

Total posts 731

Originally Posted by Pilotkid73

Has anyone had trouble getting into an Emirates lounge who is a QC member and also a silver member?

Twice now, in Rome and Frankfurt I have been kicked out on my return to home leg!!

I thought a QC membership gave me access to all lounges in the Qantas network??

Good marketing Qantas.

Is this why AJ can get his whopping wage??


Pilotkid.

Poll: Do you think the Qantas Club membership should give you access to all lounges affiliated to Qantas flight bookings?

I have denied entry I'm Melbourne, so it is not automatic. It depends on the flight. QC membership gives you access to one world lounges. Emirates is not a one world member.

Rhino

Member since 27 Aug 2013

Total posts 6

Originally Posted by Pilotkid73

Has anyone had trouble getting into an Emirates lounge who is a QC member and also a silver member?

Twice now, in Rome and Frankfurt I have been kicked out on my return to home leg!!

I thought a QC membership gave me access to all lounges in the Qantas network??

Good marketing Qantas.

Is this why AJ can get his whopping wage??


Pilotkid.

Poll: Do you think the Qantas Club membership should give you access to all lounges affiliated to Qantas flight bookings?

Hi Pilotkid,

Before I was fortunate enough to have earnt status I was a QC member for many years and I appreciate some of the intricacies can be frustrating. But I always found checking the Qantas website before booking I made sure I was informed of my benefits for my given itinerary or made changes to maximize my benefits.

In relation to Emirates Lounge, as taken from the Qantas website;

“ Qantas Club Members will be welcomed at the Emirates Business Lounge in Dubai when their next onwards flight that day is on a flight with a Qantas (QF) flight number. Both you and your guest need to be travelling together further that day.”


@Patrickk I don't think your right with the access to one world lounges.


Brandon Loo

Member since 10 Jul 2018

Total posts 105

Hi PilotKid73, as Rhino correctly points out, Qantas Club members only have access to Emirates' Dubai lounges when flying on a QF-code flight, not anywhere else. Read the Qantas Club benefits page carefully, especially under 'Partner Lounges'.

Qantas Club is not Oneworld status, so access to Oneworld lounges isn't permitted either @patrickk.


patrickk

Qantas

Member since 19 Apr 2012

Total posts 731

Apologies I was thinking QFF Gold etc. for one world lounges; yes Qantas Club is more restrictive as Qantas has to pay the airlines a fee that is why the boarding pass is scanned.

Chris C.

Member since 24 Apr 2012

Total posts 1,116

As a rule, Qantas Club membership generally provides lounge access where Qantas itself flies. There are a few additions to that - the Emirates lounges in Dubai when flying on a QF code (Qantas used to fly there, but retained that lounge access), and Alaska Airlines and American Airlines lounges via separate agreements, but the membership is primarily designed for those who fly with Qantas rather than its partner airlines. For that, there are programs like Priority Pass that may be a better fit (although Emirates doesn't accept Priority Pass cards, and has no intention to).

Pilotkid73

Member since 30 Aug 2019

Total posts 2

Hello All,

Let me make 2 things clear.

1) We always get into the Dubai lounge when we do the stop over.

2) The problem is when you depart Rome or Frankfurt to start your trip home.

Both these flights have a QFcode. QF 8046 28-OCT-2019 FRANKFURT/DUBAI and QF 8420 29-OCT-2019 DUBAI/PERTH.

Based on the above policy we should be let in.


Rhino

Member since 27 Aug 2013

Total posts 6

Hi Pilotkid,

I'm not sure which policy are referring too. In my earlier post and Chris's reply Qantas states it's ONLY the Dubai Business Lounge when flying on a flight carrying a Qantas Flight Number.

mannej

QF

Member since 21 May 2014

Total posts 176

Originally Posted by Pilotkid73

Hello All,

Let me make 2 things clear.

1) We always get into the Dubai lounge when we do the stop over.

2) The problem is when you depart Rome or Frankfurt to start your trip home.

Both these flights have a QFcode. QF 8046 28-OCT-2019 FRANKFURT/DUBAI and QF 8420 29-OCT-2019 DUBAI/PERTH.

Based on the above policy we should be let in.


The post from Brandon Loo is crystal clear, I am not sure with that you still believe you were entitled to access in FRA and FCO. To correct your OP, these two lounges are not within the QF lounge network.

Originally Posted by Brandon Loo

Hi PilotKid73, as Rhino correctly points out, Qantas Club members only have access to Emirates' Dubai lounges when flying on a QF-code flight, not anywhere else. Read the Qantas Club benefits page carefully, especially under 'Partner Lounges'.

Qantas Club is not Oneworld status, so access to Oneworld lounges isn't permitted either @patrickk.


Last editedby mannej at Nov 01, 2019, 11:59 AM.

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