VA lounge access on arrival

12 replies

QLD David

Member since 06 Sep 2019

Total posts 5

Does anyone know if VA has resumed allowing Platinum and Business passengers to access the lounge upon arrival? Thanks.

sim86on

Virgin Australia - Velocity Rewards

Member since 08 May 2014

Total posts 48

Short answer: No.

Attempted on arrival access (as platinum & flying business) on arrival in BNE on the Australia Day long weekend.

The first answer was no - due to COVID, but after explaining we just wanted to quickly change the baby’s nappy, we were allowed in.

tommygun

Delta Air Lines - SkyMiles

Member since 16 Oct 2017

Total posts 182

Why VA lounge? Is there nowhere else at BNE to change a nappy?

sim86on

Virgin Australia - Velocity Rewards

Member since 08 May 2014

Total posts 48

Originally Posted by tommygun

Why VA lounge? Is there nowhere else at BNE to change a nappy?


If I have access to a quieter and likely cleaner and more hygienic place to change my baby's nappy, why wouldn't I choose that option?

ZQN Fan

Qantas - Qantas Frequent Flyer

Member since 27 Nov 2017

Total posts 32

Originally Posted by sim86on

Originally Posted by tommygun

Why VA lounge? Is there nowhere else at BNE to change a nappy?


If I have access to a quieter and likely cleaner and more hygienic place to change my baby's nappy, why wouldn't I choose that option?
Agree with you on that one sim86on, I have done exactly the same thing before. I expect tommygun and tripleplatinum2 get their coffee at a public cafe even though they could get one in the lounge :)

dm12

Member since 08 Feb 2018

Total posts 137

Originally Posted by tripleplatinum2

Originally Posted by tommygun

Why VA lounge? Is there nowhere else at BNE to change a nappy?

Not for people who think they are above using a public bathroom by the sounds of it ;)

lol.

Does the baby have their own lounge membership?

theflyinggeo

Qantas - Qantas Frequent Flyer

Member since 19 Mar 2019

Total posts 19

Yes you can use the lounge after arrival, did it yesterday in BNE. VA gold.

tommygun

Delta Air Lines - SkyMiles

Member since 16 Oct 2017

Total posts 182

Originally Posted by theflyinggeo

Yes you can use the lounge after arrival, did it yesterday in BNE. VA gold.

I'm guessing there was no nappy to change? lol

Paully

Virgin Australia - Velocity Rewards

Member since 02 Feb 2015

Total posts 22

Just been refused lounge entry on arrival at Perth !! Virgin Platinum Mel-Per . WtF ?? Since when ?? I have travelled last three years weekly and use the benefit for 60mins to charge iPhone and bathrooms . CHANGE THE POLICY NOW . Or suffer the walkout ....

Paully

Virgin Australia - Velocity Rewards

Member since 02 Feb 2015

Total posts 22

Originally Posted by sim86on

Short answer: No.

Attempted on arrival access (as platinum & flying business) on arrival in BNE on the Australia Day long weekend.

The first answer was no - due to COVID, but after explaining we just wanted to quickly change the baby’s nappy, we were allowed in.

Not good enough VA —- change the policy or we will change airlines

Gatecrasher78

Member since 29 Aug 2019

Total posts 1

I’ve been able to gain access on arrival when I’ve used the self service kiosk, but was denied when I approached the counter on a separate occasion.

Neon

Member since 31 Jul 2018

Total posts 17

Come on over to QF. Access on arrival always for WP’s.

Uncle Matt

Qantas - Qantas Frequent Flyer

Member since 02 Apr 2020

Total posts 2

Some of the responses above leave me wondering - is it time to change the name from Executive Traveller to Entitled Traveller?

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