Qantas to reopen LAX first class lounge in “July or August”

Lounging at La La Land is getting back to normal for travellers on Qantas and its Oneworld partners.

By David Flynn, June 22 2022
Qantas to reopen LAX first class lounge in “July or August”
Executive Traveller exclusive

The long-awaited reopening of Qantas’ Los Angeles first class lounge is now just weeks away, and it can’t come soon enough for the airline’s A380 first class passengers or its top-tier Platinum-grade frequent flyers.

Qantas pulled down the shutters on both its LAX lounges in March 2020 as part of a worldwide closure in the face of the Covid-19 pandemic – and while the LAX business class lounge rolled out the welcome mat in December 2021, the frosted doors of the Los Angeles International First Lounge have remain locked.

But not for much longer, says Qantas Group Chief Customer Officer Stephanie Tully.

“We’re so excited to reopen it as soon as we can… hopefully in July, if not, August” Tully told Executive Traveller on the sidelines of the reopening of the Qantas Singapore First Lounge earlier this week.

“It’s the last piece in the (lounge) puzzle.”

Tully cited recruitment as being one of the challenges for rebooting the international lounge network.

“It’s definitely tough. The world stood still for two years, so to get everything back humming again, to get everyone back working, it takes a bit of time.”

Qantas’ Los Angeles International First Lounge was fondly regarded for its spacious contemporary design and à la carte dining experience – and of course, it was available to first class travellers and Oneworld Emerald frequent flyers on partner airlines such as British Airways, Finnair and Qatar Airways.

After a long two years, the LAX first class lounge will be the last part of Qantas’ international network to reopen, although some – namely Hong Kong and Tokyo – have been permanently axed.

As previously reported, Qantas says its Auckland lounges will be open by the end of June.

24 Aug 2011

Total posts 1102

International lounge access when travelling QF is still a bit of a mystery post-COVID.  Jakarta is a classic case in point.  Qantas previously used the Plaza Premium Lounge in CGK for all eligible passengers.  They now claim on their website that the lounge has not yet reopened and a $30 voucher for use at 6 venues within the terminal is provided instead.  This is false; in fact the Plaza Premium Lounge in CGK has remained open throughout the pandemic.  On my last visit, the check-in agent owned up that QF has yet to come to a new arrangement with Plaza Premium which is why lounge access is not offered.  To make matters  worse, of the 6 venues offered for the voucher, only 2 have reopened.

  

Always a noice experience The First Class Lounge whether it's in Australia or LAX. I'm amazed at the amount of people using lounges, and people actually flying as well. You go to an airport or lounge and you think Holy Batman where did all these people come from everyone getting there travelling fix.

Qantas - Qantas Frequent Flyer

15 Mar 2018

Total posts 1

After a seamless Business Class check-in at LAX 10 days ago we were told that no First Class or Business lounge was open.  Directed to the One World Business Lounge.  What a dingy venue.  The food was disgusting and luke warm at best.  The Chicken Stir Fry had virtually no chicken; I found two tiny pieces in my serve.   Same with the hot salmon dish; hard to find the salmon.  In a sign of lack of imagination of the food offerings there was Mac & Cheese.  Please!

Clearly no Neil Perry influence her.  I would have been happier with voucher to spend at one of the onsite eating houses.  Thank goodness for a very nice business class dinner once on board.  Not good enough by a long shot.  I understand that the Crew received a number of complaints and would be included in the flight report.  


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