Photos, video: Cathay Pacific opens new The Pier First Class lounge

By David Flynn, June 19 2015
Photos, video: Cathay Pacific opens new The Pier First Class lounge

Cathay Pacific’s new flagship lounge – The Pier First Class at Hong Kong – is less like an airport lounge and more like an upscale and wonderfully oversized apartment.

It’s an apartment with its own tended bar, stocked with top-shelf wine, champagne and spirits…

… a dining room with an à la carte service and room for 100 of your friends…

… and even therapists on hand for a free foot massage or neck and shoulder massage.

There’s also a library where you can relax with a good book or e-magazine, and a ‘home-office’ zone with six iMacs.

You have to admit, that’s one damned impressive apartment! It even has its own bespoke scent – a fresh Oriental fragrance created for Cathay Pacific.

Read: Cathay Pacific launches its own fragrance

But the standout feature would have to be the ‘day suites’ in The Pier’s Retreat zone.

Each of these eight nooks is furnished with a comfortable daybed, a reading light, adjustable lighting, window blinds (if you don’t want to enjoy a view of the runway) and heavy curtains which can be drawn for added personal privacy.

There are also 14 spacious shower suites finished from natural limestone and timber.

Other spaces in The Pier include The Pantry, where passengers can enjoy ‘grab and go’ snacks from separate breakfast and all-day dining menus.

It’s a radical transformation of the tired old bunker near Gate 63 which now subtly showcases Cathay Pacific’s ‘life well travelled’ brand mantra with its cornerstones of what the airline terms “heartfelt warmth, considered simplicity and contemporary Asian values.”

Ilse Crawford, the London-based designer behind Cathay’s new-look lounges, drew on the concept of a lush apartment as her blueprint.

This extends from 'real' furniture throughout the lounge, rather than 'contract' furniture, and the careful selection of art to softer lighting and different music played in different 'rooms'.

The Pier First Class Lounge will be open from Saturday June 20 to first class passengers, Marco Polo Club Diamond members and Oneworld Emerald members (include Platinum-grade Qantas Frequent Flyers).

The adjacent Business Class lounge will be closed in July for its own overhaul.

When the shutters roll back up sometime in early 2016 they'll reveal a massive space of around 3,000 square metres featuring a noodle bar, teahouse, sitting room and relaxation room.

Read: Cathay Pacific's mod make-over for The Pier Business Class lounge

David Flynn travelled to Hong Kong as a guest of Cathay Pacific.

Follow Australian Business Traveller on Twitter: we're @AusBT


David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

05 Jan 2014

Total posts 25

wow wow wow wow!! pure opulence

Cathay Pacific - The Marco Polo Club

18 Jul 2011

Total posts 7

They could have cleaned the window in the first shot!

Qantas - Qantas Frequent Flyer

21 Aug 2014

Total posts 509

Can't wait for AusBT to review this lounge when it opens next month! Looks amazing!

Damn son!

Thanks David!!!

26 May 2012

Total posts 149

Any shots of the showers / bathrooms, David?

24 Oct 2010

Total posts 2547

We have those, will post them next week with our review.

I have to admit it... as much as I know this will be a damn comfortable lounge, I really loathe the new design philosophy.

Sorry, but I loved Foster and Partners' sleek, slick, dark, minimalistic, futuristic look. It was just so awesome, and worked perfectly with HK's skyline (with all those delicious and beautiful glass and steel skyscrapers). I don't want "warmth" or "residential" feeling, I want something cold and precise and stark with chrome and glass and steel and marble and black leather...

Yes, I know my tastes are clearly not shared by many. But damn, I loved CX's old look before it got "softened."


21 Jun 2015

Total posts 2

I stood in front of the day suite/spa counter just now for more than 5 minutes. The Spa lady saw me but chose not to see me. The Day Suite attendant had to go and fetch the Spa lady who arrogantly said she was fully booked for the next hour - each massage slot being not mote than 10 minutes, I asked for a time slot and was tossed a buzzer before she quickly disappeared without another word. Hello ???

the waiters/waitresses were everywhere but again all chose not yo see nor hear, no wonder the mainland Chinese there - in abundance - chose to snap their fingers for attention !!


21 Jun 2015

Total posts 2

Last night, about 7.30 pm, I waited a full 5 minutes for a massage booking at the Day Suite/Spa counter of the CX HK Pier Lounge.The spa lady saw me but chose not to see me. When eventually  "invited" out by the Day Suite attendant, she said "too busy" without looking. Upon further request for an appointment, I was tossed a buzzer and told to wait. Guess how refreshed I was when I left the lounge for my 2210 flight.

I got out of my Day Suite within 2 minutes, as the "heavy" curtains were unable to provide me with a minimum sense of privacy. Rather, I kept having this uneasy feeling that I was in an Asian massage parlour. It is the Wing's cabana for me, anytime.

The ambience in the Pier's dining room was very nice, handicapped unfortunately with a low ceiling.

Cathay Pacific - The Marco Polo Club

12 Aug 2015

Total posts 1

This is a great lounge. I have had the good fortune of spending many hours in it. Its bloody fantastic as are all the Cathy Lounges that iI have visited. Will be there next month with my six year old son who is as excited as me to visit. Thanks Cathy.

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