Qantas to axe seat selection fees on most international flights

By David Flynn , September 15 2015
Qantas to axe seat selection fees on most international flights

Qantas is set to slash the cost of choosing your seat before you fly overseas, with fees 'advance seat selection' fees reduced or removed entirely for the majority of economy tickets.

Under changes which kick in for bookings from 23 September 2015, Qantas will axe the $25 charge for Advance Seat Selection on all international tickets 'economy saver' and 'economy flex' fares.

On trans-Tasman flights, the Seat Selection fee will drop from $25 to $15.

But not every economy passenger will end up more in their pocket: travellers on the cheapest 'economy sale' fares on all other Qantas International flights will have to pony up $30 instead of $25 to pick their pew.

Free seat selection continues to come at no-cost in premium economy, business and first class, as well as being a perk of all Qantas Frequent Flyer status grades from Silver upwards.

Qantas says that "Economy Saver and Flex fare customers who selected their seat before 23 September 2015 will not be eligible for a refund of any Seat Selection charge paid, except where otherwise permitted in the Seat Selection terms and conditions."

"If, after 23 September 2015, a customer makes changes to existing Seat Selection on the same flight, an adjustment may apply to the charge already paid and would be collected at the time of processing the seating change." 

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David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

Qantas - Qantas Frequent Flyer

15 Dec 2014

Total posts 286

Good news for some... Still shouldn't really have to pay for your seat!

QFF

12 Apr 2013

Total posts 1446

I have the same sentiments – seat selection should be for free, so whoever came first. However while it is great for solo travelers upfront seat selection is true disaster for pairs (and even worse for families) who managed to get tickets close to departure date – one week before departure it is almost impossible to get adjoined seats on most flights because everyone trying to snatch either windows or aisle one.

Qantas - Qantas Frequent Flyer

30 May 2014

Total posts 52

Why? They're a business and trying to make money.

QFF

12 Apr 2013

Total posts 1446

So according to your logic charging for food, water and even toilet usage are perfectly fine. Also we can add charge for using baby bassinet and of course for in-flight entertainment. To get even more revenue half seats could be made without recline and then they can charge for those seats that can recline. Basically potentials are enormous.

Seat selection should be for free for everyone or should not be available at all up until registration at airport.

09 Apr 2015

Total posts 20

You should work for Ryanair

Qantas - Qantas Frequent Flyer

26 Sep 2014

Total posts 50

They should definitely charge people with babies more and then pass that rate on as a savings to everyone in the area will be annoyed by [x] person's child during the flight.

Jokes aside, the price for a meal is already built into the ticket as are costs associated with in-flight entertainment, baggage etc.  How do you think airlines who charge seperately for these conveinences are able to offer often sigificantly lower ticket prices.

QFF

12 Apr 2013

Total posts 1446

Price for meal as well as for entertainment are nothing. Company like JetStar make much bigger savings by offering only point-to-point flights (i.e you cannot check baggage to the destination if you flying more then one leg and all connection is your problem), by offering no redundancy (i.e. if plane is out of service is bad luck for you) and by employing people who not in aviation unions.

Qantas - Qantas Frequent Flyer

15 Dec 2014

Total posts 286

They are a full service airline... Shouldn't have to pay for any extras!

Qantas - Qantas Frequent Flyer

15 Jan 2015

Total posts 17

I flew to HNL with Jetstar on a $299 fare last month and never paid for seat selection.I would have thought they would charge on those fares as you pay for entertainment, meal etc.

31 Mar 2014

Total posts 334

It's my view that as a full service carrier, charging a premium price already, that seat selection should be included 

11 Sep 2015

Total posts 2

Pathetic. Seat selection fees are nothing more than an excuse for full-service carriers to rort their customers and cover up their financial ineptitude.

And then QF wonders why everyone's flying the competition.

Still, at least it's not as bad as BA charging fees for business seat selection.

Why dont they impose a levy upon the overly large frame or obese traveller who takes up your limited space that you have kindly had to pay an additional fee for.

24 Apr 2014

Total posts 273

Considering a seat is a compulsory component of a flight - it should not be chargeable. However if flights get to the point of supporting standing room, then a seat charge would be entirely appropriate as an optional extra

You don't have to pay for the seat. You are 'guaranteed' a seat in the class you book. It just could be any seat. It is your choice to pick a specific seat and that is what Qantas charges for. So it is not compulsory as you say. In saying that great to see them reducing fees!

Qantas - Qantas Frequent Flyer GOLD

15 Sep 2015

Total posts 13

Love Qantas but after paying £900-£1600 for a LHR-BNE economy return, being asked to fork out an extra $50 for seats really feels like a kick in the teeth. I hope they remove it all together some time.  Just be honest and include it in the ticket price.  Feels incongruous to everything else they offer.

You don't have to pay it if you don't want to. You still get a seat. And it is free to select within in 24 hours of the flight through online checkin. Try BA, have to pay to pick a specific seat in business class!

Qantas - Qantas Frequent Flyer

19 Jan 2015

Total posts 11

Agreed .... BA charging $AUD160 plus for Business seat choice!  They have lost me, next time Qantas $25 or not sounds a better deal to me .... Can not compare the two at all in my view.

Qantas - Qantas Frequent Flyer GOLD

15 Sep 2015

Total posts 13

I'm paying $25 to not risk being in a middle seat!

10 Aug 2015

Total posts 118

It all comes down to where customers, like in any commercial propostion, see the "value".

Personally for the benefit of simplicity of understanding I would have the selection charge for all economy passengers.

My grip is paying a $30 credit card fee for a $7500 business class ticket...but that is another topic


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