Singapore Airlines KrisFlyer members will soon be unable to upgrade from economy to business class on selected flights, and when travelling to certain European destinations, the number of miles needed to book a reward flight or to upgrade will also increase.
The most significant change kicks in from June 1 2016, from which time passengers booked on Singapore Airlines aircraft fitted with a premium economy cabin will only be able to upgrade from economy to premium economy – not economy to business class as is possible now.
Among the affected flights, Airbus A350, A380 and Boeing 777-300ER services with premium economy between Singapore and Sydney, London, Paris, Frankfurt, Zurich, Beijing, Shanghai, Johannesburg and more.
From that date, travellers hoping for a business class upgrade using miles will need to be travelling on a paid premium economy fare before submitting their request, with the number of miles needed based on Singapore Airlines’ new upgrade rates.
Guests booked on flights that don’t offer premium economy, such as Singapore Airlines’ Boeing 777 flights between Sydney and Singapore, can continue to upgrade from economy straight to business class.
Singapore Airlines KrisFlyer: other changes
From May 24 2016, KrisFlyer’s existing two European reward categories will be merged together at the higher rate, increasing the number of miles needed to book business class flights to Amsterdam, Copenhagen and Rome by 25,500 KrisFlyer miles per return journey from Australia.
It’s a similar scenario for Saver-level upgrades to business class on these routes which too face a 25,500-mile increase on the return journey, including KrisFlyer’s 15% online booking discount and on flights which don’t offer a premium economy service, as above.
KrisFlyer’s trio of reward types – currently Saver, Standard and Full – will also be trimmed to just two options: Saver and Standard, already the most popular choices for points-savvy members as Full-level rewards presently command 4-5x as many miles as a Saver reward on the same flight.
If you’ve already booked a Full reward for a departure on or after May 24 2016, there’s some good news: you’ll be getting some miles back into your account and your flight re-booked as a Standard award, even if a Full reward was the only option when you booked.
At the top end of the scale, a return first class sojourn from Sydney to London booked at as Full reward via the SQ website would see a whopping 476,000 KrisFlyer miles returned to your account when your ticket is re-priced at the Standard level.
Follow Australian Business Traveller on Twitter – we're @AusBT