Your guide to bringing guests into Qantas airport lounges

By Chris Chamberlin, March 13 2019
Your guide to bringing guests into Qantas airport lounges

Bringing guests into Qantas' first class, business class and Qantas Club lounges should be simple, but the rules for that +1 aren't always straightforward – and, to add to the confusion, can vary significantly between lounges.

Don't be caught out when travelling with colleagues, friends or family members. Here's what you need to know to share your lounge experience with them, whether you're heading to Qantas' international first class and business class lounges, or the domestic business class and Qantas Club lounges.

Bringing guests into Qantas First Lounges

Currently found in Sydney, Melbourne, and Los Angeles, with the addition of Singapore later this year – and in Auckland for the time being – here's how many guests each eligible passenger can bring into a Qantas First Lounge, and what type of boarding pass they need to have.

Access entitlement

Guests allowed

Guest restrictions

Qantas Chairman's Lounge

Two

Guests can be travelling on any Qantas, Emirates,
China Eastern, Jetstar or Oneworld flight.

Qantas first class
Emirates first class*
Qantas Platinum One
Qantas Platinum
Emirates Skywards Platinum*

One

Must be travelling on the same flight as the host.

Oneworld Emerald^
Oneworld first class^

One

Guest can be travelling on any Oneworld
operated and marketed flight.

*Excludes the Qantas First Lounge in Los Angeles, which these travellers cannot access.
^Excludes Qantas first class passengers and Qantas frequent flyers, which are covered separately.

Guest allowances aren't cumulative, so if you're a Qantas Platinum member and are also flying first class, you're only allowed one guest in total: not one guest via your Platinum status plus another guest as a first class passenger.

As you'd also expect, guests are only permitted when the host is entitled to lounge access themselves, so all the usual caveats about travelling on an eligible flight or partner airline remain in place.

We won't list those other rules here – this article assumes the host already meets the access requirements for the lounge they plan to visit – and as is also true of the other lounges covered here, passengers with any one-off lounge invitations cannot bring guests.

Bringing guests into Qantas International Business Lounges

A broader list of travellers can access Qantas' international business class lounges with a guest or even two in tow, as follows:

Access entitlement

Guests allowed

Guest restrictions

Qantas Chairman's Lounge

Two

Guests can be travelling on any Qantas, Emirates,
China Eastern, Jetstar or Oneworld flight.

Qantas first class
Qantas business class
Emirates first class
Qantas Platinum One
Qantas Platinum
Qantas Gold
Qantas Club
Emirates Skywards Platinum
Emirates Skywards Gold
China Eastern: Eastern Miles Platinum
China Eastern: Eastern Miles Gold
Fiji Airways Tabua Club Plus

One

Must be travelling on the same flight as the host.

Oneworld Emerald^
Oneworld Sapphire^
Oneworld first class^

One

Guest can be travelling on any Oneworld
operated and marketed flight.

Qantas Club Annual Guest Card

One additional

Guest must be travelling with the member
on a Qantas or Jetstar flight.

American Airlines Admirals Club

Two,
or immediate family

Guests must be travelling with the member.
Immediate family includes partner/spouse,
and children under 18 years of age.

Emirates business class
Jetstar Business Max
Oneworld business class^

None
N/A

^Excludes Qantas first and business class passengers and Qantas frequent flyers, which are covered separately.

Again, the host needs to be eligible for lounge access at their departure airport in order to bring in a guest.

For example, Eastern Miles Gold and Platinum members only receive Qantas lounge access when flying between Australia and Mainland China, not in other cities or when travelling on other routes. The table above merely shows how many guests are permitted when the host is eligible for access.

Bringing guests into Qantas Domestic Business Lounges

As you don't need a boarding pass to clear security at Australian domestic airports, in many cases, guests don't need to be travelling (or flying with Qantas) to accompany eligible members into the Qantas Business Lounges in Sydney, Melbourne, Brisbane, Canberra and Perth:

Access entitlement

Guests allowed

Guest restrictions

Qantas Chairman's Lounge
Qantas Platinum One
Qantas Platinum

Two

Guests do not need to be travelling.

Qantas domestic business class
Oneworld Emerald^

Connecting to/from a Qantas or Emirates
international first or business class flight

Connecting to/from a Oneworld international
first class flight

One

Guest does not need to be travelling.

Emirates Skywards Platinum
China Eastern: Eastern Miles Platinum

One

Must be travelling on the same flight.

Connecting to/from a Oneworld international
business class flight (other than Qantas)

None

N/A

^Excludes Qantas frequent flyers, which are covered separately.

Bringing guests into domestic Qantas Club lounges

When it comes to domestic Qantas Clubs – both in airports that also have Business Lounges, and where the Qantas Club is the only lounge available – the broader access list makes the guesting rules more complex, but as a general rule, guests who can bring guests into Business Lounges can bring the same number and type of guests into domestic Qantas Clubs:

Access entitlement

Guests allowed

Guest restrictions

Qantas Chairman's Lounge
Qantas Platinum One
Qantas Platinum

Two

Guests do not need to be travelling.

Qantas domestic business class
Oneworld Emerald^
Qantas Gold / Oneworld Sapphire
Qantas Club

Connecting to/from a Qantas or Emirates
international first or business class flight

Connecting to/from a Oneworld international
first class flight

One

Guest does not need to be travelling.

Emirates Skywards Platinum
Emirates Skywards Gold
China Eastern: Eastern Miles Platinum
China Eastern: Eastern Miles Gold

One

Must be travelling on the same flight.

Qantas Club Annual Guest Card

One additional

Guest must be travelling with the member.

American Airlines Admirals Club

Two,
or immediate family

Guests must be travelling with the member.
Immediate family includes partner/spouse,
and children under 18 years of age.

Connecting to/from a Oneworld international
business class flight (other than Qantas)

None

N/A

^Excludes Qantas' Emerald-grade frequent flyers, which are covered separately.

Bringing children into Qantas-operated lounges

Whether you're flying within Australia or overseas, all Qantas-operated lounges adopt the same access policies for travelling with children, except in Los Angeles where different rules apply.

Beyond the number of adult guests each passenger is allowed to bring – based on frequent flyer status, ticket type or membership, as above – those same travellers can also be accompanied in most lounges by up to two children aged 4-17.

Children aged three and under are also permitted without quota, except at the Qantas-operated Oneworld Business Lounge in Los Angeles, where travellers can enter with a maximum of two children aged under 18 years.

Qantas also says that if you're travelling with more than two children and are visiting any of Qantas' other lounges, "the Qantas lounge manager will try to accommodate them, subject to reviewing the space available."

Child access policies vary in lounges operated by other airlines, and at Qantas 'associated lounges' in cities where Qantas doesn't operate its own lounge.

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

JoshHamilt

JoshHamilt

Qantas - Qantas Frequent Flyer

07 Jul 2018

Total posts 3

Good timing with this article. I have an upcoming F flight with EK417 (rewards) to Dubai on 26/03 looks like I can guest one person who is also on the same flight as I am Gold FF, so if any members out there travelling on this same flight there is an open offer available

natbrown75

natbrown75

Qantas - Qantas Frequent Flyer

20 Mar 2013

Total posts 1

Chris, at the Sydney First lounge last July I tried to bring in my wife and two children. I am QF Platinum and we were all flying on MH122 up to KL in Economy. I was told the kids counted as guests as we were on MH and I could only bring one guest in. If we were on a QF flight, I was told it would have been different and the kids would have been allowed entry. Does that sound right to you?

Ol

Ol

Qantas - Qantas Frequent Flyer

25 May 2018

Total posts 2

I've had this experience when flying Qatar. The 'family' policy apparently only applies to QF and JQ.

sanj747

sanj747

Qantas - Qantas Frequent Flyer

01 Nov 2016

Total posts 88

same happened to me when I was flying Cathay. Was told by the Qantas agent at reception in the lounge that flying on a oneworld partner airline only allows you one guest. Kids are counted as a guest as well unlike when you fly Qantas.

Anna80

Anna80

09 Mar 2015

Total posts 20

Thanks Chris, Qantas lounge guesting rules have always struck me as very hard to follow especially when it comes to passengers on OneWorld airlines. I'm going to bookmark this article and also share it with a lot of my colleagues!

IntegralMan

IntegralMan

01 Sep 2018

Total posts 29

If I read these tables correctly, there is actually more flexibility for international F/J lounge access for oneworld pax with status than if you are using the equivalent status with QF.

If you are QF Platinum, you can only bring in a guess who happens to be travelling on the same flight as you, whereas if you are oneworld Emerald, you can bring in a guest that is flying on any oneworld marketed flight.

I must admit I didn't appreciate this distinction before.

calmelb

calmelb

20 Apr 2015

Total posts 11

Qantas has clarified that the least restrictive policy will apply (Via an AFF post a while back). So if you are flying EK the other has to be on your flight, however when flying QF they can apply the Oneworld rules

skoffman

skoffman

Qantas - Qantas Frequent Flyer

09 Mar 2017

Total posts 13

Why not just remove the stupid restrictive rule for Qantas Platinums and ONLY apply the OW Emerald rule for guests. I bet a ton of staff would not know their co-called right to apply the least restrictive rule, so it would be so inconsistent as to when guests would and wouldn't be granted access.

BevanMcBevan

BevanMcBevan

Qantas - Qantas Frequent Flyer

01 Mar 2013

Total posts 128

An Important Article. Too often I'm close by when someone is throwing a 'tantee', or two, about the entry. Understanding the game is important. Yes, I've been caught with my own family in QF First (SYD). Me, + Wife + Kids (22yrs & 20yrs) - the latter got the boot to 'fend for yourselves'. At least the Mrs. and I enjoyed a quiet Champers!

serfty

serfty

08 Jul 2017

Total posts 17

Chris, I believe you are incorrect regarding 'covered separately' for Qantas .

Recent anecdotes I have come across are that if a Qantas Platinum or Gold is Flying Emirates, Jetstar or another non oneworld Qantas partner then the same flight rule applies.


If a Qantas Platinum or Gold is travelling on a oneworld operated and marketed flight (including Qantas) then both the "same flight" and "travelling oneworld" rules apply. With that, the more beneficial rule should be assessed and the member may guest another who is travelling oneworld.

I believe this confusion stems from a very poor attempt at shortening the verbiage of the rules some years ago.

hutch

hutch

07 Oct 2012

Total posts 1222

I agree with Serfty assessment. This was debated on another forum and ended up being resolved via written correspondence from QF confirming the above.

tungaroa

tungaroa

Qantas - Qantas Frequent Flyer

17 Jul 2017

Total posts 10

A pity I can't bring my pensioner mother as well as my wife :) I believe she is probably at least as well behaved as a 10 year old :)

poopbunny

poopbunny

28 Mar 2018

Total posts 22

Reads like QF Plat has less rights than OW Emerald for QF lounge guest access (since OWE is not restricted to guest having to be on the same flight).

Yet, technically QF Plat = OW Emerald

grinna

grinna

19 Jun 2018

Total posts 1

Was going to say the same thing - I've flown out of SIN on QF and guested a friend flying AY. Although the stated rules are confusing, if I'm not mistaken the more lenient rule (i.e., guest just has to be on OW) should, or at least usually is, applied.

skoffman

skoffman

Qantas - Qantas Frequent Flyer

09 Mar 2017

Total posts 13

This is correct and imo a huge disadvantage. I travel a lot for business as a Qantas Platinum and my business partner and I often travel to different destinations on the same day internationally. Dumb that I can't access him to the Qantas F lounge in such cases, but a OW Emerald member from another airline (not Qantas) could.

cosmocat12

cosmocat12

31 Mar 2017

Total posts 2

Later in the year I fly with my son (8) and stepson (17) from BNE to LAX with Qantas. I have 2 Qantas lounge passes with my credit card to use. Should I put one in my name and one in my stepsons (17) name. And my younger son should have access accompanying me?

JLKhoo

JLKhoo

03 Feb 2018

Total posts 3

But QF Platinum is simultaneously OW Emerald??

trevorsmith1966

trevorsmith1966

CX

23 Sep 2014

Total posts 9

Interesting topic. I am a CX Diamond and I just received my new card and the literature included says that I am allowed 2 guests in the FC lounges world wide which is at odds with what is noted here.

Bavarian

Bavarian

23 Aug 2012

Total posts 33

There is an odd rule in Adelaide: While there is no international lounge, if flying internationally, the domestic business lounge access rules are replaced with these for international flights.

Departing ADL to MEL, one could have a farewell beer with a mate at the lounge, however leaving to HKG: No. The same lounge.

DAREng

DAREng

Qantas - Qantas Frequent Flyer

18 Jul 2017

Total posts 20

Bevan, you stated that all family were First Class for onward travel but family not allowed access to the lounge?

Is that correct as I am taking my 2 stepsons to UK in Sept in F with Q and would like this confirmed to avoid embarrassment for me.

skoffman

skoffman

Qantas - Qantas Frequent Flyer

09 Mar 2017

Total posts 13

I can't see how as a Qantas Platinum member I'm restricted to one guest who MUST travel on the SAME flight, yet a Oneworld Emerald member from another airline has more flexibility to bring a guest traveling on ANY Oneworld flight. Doesn't seem fair or even sensible for the airline I'm the actual member of?

tonyw

tonyw

Qantas - Qantas Frequent Flyer

18 Jul 2015

Total posts 19

2 of us travelling to NAN (Business) shortly on same flights as daughter and son-in-law (cattle) with 5 kids.

Hopefully we'll get them all in!

kdunton

kdunton

Qantas Gold

07 Jun 2016

Total posts 6

I’ve been into the Chairman’s Lounge a number of times with someone who had access and she seemed to be pretty free to bring in a number of guests.

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2939

Officially, the limit is two guests for both domestic and international, so that's what we've reported, but if staff members apply discretion to go above and beyond, then that's the 'exception' rather than the rule (even though for come Chairman's Lounge members, it could well be a recurring exception).

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2939

Hi all, there are lots of comments above regarding the guesting rules for Qantas status members (which are also Oneworld status members, as covered in the article).
The information we've published is based on Qantas' own published lounge access policies, which have long applied more restrictive guesting rules for Qantas' own members than for other Oneworld frequent flyers.
Under Oneworld rules, airlines are allowed to apply a different set of rules to their own members, as long as they follow the master policy for everybody else (for example, AA's own AAdvantage elite members don't get lounge access in the US when flying within North America, but Qantas and other Oneworld elites get access in line with the standard rules - and it's the same thing here, with Qantas having one set of rules for its own members, and another for other Oneworld members).
Of course, staff may have granted exceptions to travellers over the years (or given the complexity of the guesting rules, may not have even been aware of the distinction), but technically, getting anything beyond what's published is a courtesy, and not something to be expected.
(As always, it never hurts to ask with a smile, but we always avoid telling readers that they can do something, when as the rules stand, they might not be able to do that thing.)

QFP1

QFP1

05 Mar 2015

Total posts 54

Here are the two most important things to know about guesting at Qantas lounges.

First, know the rules, know where you stand and what you are 'entitled' to, and maybe even those bookmarked on your smartphone in case the front desk staff disagree but happen to be wrong.

Secondly, know that as long as you're not asking for too much, you can always approach the lounge, explain the situation and as Chris rightly says above, ask with a smile.

At this point it all depends on on your approach, your circumstances, how busy or not the lounge is and of course depending on the person behind the desk and their own attitude. Don't demand, don't go in with expectations, and if you're denied entry don't grumble, just understand their position and accept it with a smile and good grace.

Johnny9

Johnny9

05 Aug 2017

Total posts 14

Question: OWE (QF WP) travelling on AA from LAX T4 - I assume I would have access to the QF FCL at LAX TBIT. Can I bring a +1 who travels on QF flight that evening (not same flight as I)?

serfty

serfty

08 Jul 2017

Total posts 17

If they apply the most advantageous philosophy then yes,

Regardless, you'll both have access to the T4 AA Flagship lounge. Based on my experiences last Saturday it's the better option anyway. (The Qantas LAX First lounge a la cart menu has significantly deteriorated IMHO.)

jsf

jsf

Qantas - Qantas Frequent Flyer

22 Oct 2018

Total posts 5

For Qantas platinum, can I guest 2 pax into domestic business lounge and other 2 pax into Qantas club lounge at the same time? 4 guests in total?

trevorsmith1966

trevorsmith1966

CX

23 Sep 2014

Total posts 9

I am a CX Diamond member and I often have a issue at QF lounges. Last time I was traveling economy domestically with 2 colleagues and went to go into the business class lounge at BNE. I was stopped and old only one guest but I was able to extract my letter from CX saying I have the ability to bring two guest at any Oneworld lounge globally. We were allowed in.

One i was nailed at SYD domestic traveling economy trying to access the business lounge. The door person made a big issue that my ticket was on QF FF and the diamond was CX. she said it was "double dipping'. Not sure how that would work but she insisted on changing my ticket to CX FF from QF FF.

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2939

Hi Trevor, the lounge staff were correct to stop you with two guests, because Oneworld lounge rules only provide for one complimentary guest on partner airlines, and that letter you're carrying around would appear to contain a typo.

From the Cathay Pacific MPC Diamond page: "Diamond members may bring two guests to the Cathay Pacific lounge when they are travelling together on Cathay Pacific or Cathay Dragon or a oneworld airline.
For partner airline lounges, Diamond members may bring one guest."

(Qantas domestic lounges are 'partner airline lounges'. The only exception is when flying internationally with Cathay Pacific from Australia and you're issued with lounge invitations for up to two guests, which could be for the local Qantas lounge: but in all other cases, it's one guest only.)

Dr Al

Dr Al

Qantas - Qantas Frequent Flyer

07 Mar 2017

Total posts 19

I'm travelling on Qatar (business ticket) but am a QF platinum. In ADL qatar use the domestic qantas club as there is no one world international lounge.

I've just discovered that 2 colleagues are on the same qatar flight from ADL-DOH but in economy. Will I be able to guest them into the lounge on my QF platinum status, even though we are all flying Qatar?

serfty

serfty

08 Jul 2017

Total posts 17

@ChrisCH "The information we've published is based on Qantas' own published lounge access policies, which have long applied more restrictive guesting rules for Qantas' own members than for other Oneworld frequent flyers."

Qantas must have realised their mistake and have now updated their guest access policy to reflect reality (as per my post on March 13).

Note the difference between footnotes 1 and 2 (I have highlighted 1).


Hi Guest, join in the discussion on Your guide to bringing guests into Qantas airport lounges