Qantas - Qantas Frequent Flyer
Member since 06 Feb 2015
Total posts 13
Last night (Friday) experienced QF's
latest cost cutting initiative on the Adelaide to Brisbane business class
flight of +two-hours, departing at 19h10. Â Having had a hectic two-days in Adelaide and a
Friday night rush to the airport, I was looking forward to a relaxing
pre-dinner drink on the flight (to be fair, I did grab a quick beer and
self-made sandwich in the lounge)(separate grip, when will QF Adelaide get a
Business lounge?). Â Not to happen, straight
into the meal service.Â There were lots
of post dinner coffees/teas, which I wrongly assume is cheaper than a pre-dinner
G&T or bundie rum and coke with a packet of nuts/pretzels.Â They did offer limited wine post dinner.
What next I ask?
Member since 02 Jul 2011
Total posts 835
Member since 17 Nov 2017
Total posts 2
Im sure others have posted but I will add my two cents of dissatisfaction and loyalty questioning. Flew back from Jakarta via Singapore in business last Saturday night. Jetstar connecting flight was late into Singapore so couldn’t go to the lounge. I avoided the plastic wrapped pasta salad in the Jetstar flight thinking I would get a three course meal on the Sin to Syd plane. Overnight meal courses in business have been swapped out for “light meals”. I can’t remember all of the menu but it was scant and included a tiny noodle dish and offer of a prawn roll. I had to order two just so I didn’t go to bed hungry. The old Skybed 2 was also warped and felt like sleeping on an exercise ball. Was offered tea/coffee and a pastry before landing. No more cooked breakfast. Alan and his bean counters have been hard at work focusing on the bottom line thinking the loyal customers will stay. Be careful Alan!
Member since 07 Jan 2011
Total posts 143
I recently came back on QF from SIN-SYD and despite being an overnight flight they offered a main meal of noodles with Chinese style BBQ pork. The meal size and taste were excellent.
Member since 11 Dec 2017
Total posts 125
I had the same experience as Sid onboard the A330, noodles were delicious!
Member since 20 Mar 2014
Total posts 15
Yeah same for me as the previous two flyers. SIN>SYD on A380. Chose my meal before the flight. Excellent service. Skybed was fine, not amazing, but fine for sleeping most of the way.
Qantas hasn't had a full dinner on the bulk of its Asian overnight flight for a long time.
Member since 24 Oct 2010
Total posts 1,003
That's my modus operandi as well - dinner (with greens to aid digestion) at the SIN or HKG lounge, pop a Melatonin just before I leave the lounge, by the time I settle into my seat and if on the A330 set it to recline, I'm ready to snooze. Have a light breakfast, although I wish there as a bit more variety in that area, and then have a proper breakfast back home. the only thing I'd wish for would be an arrivals lounge at SYD where I could have that breakfast at the airport while catching up on web news, emails etc after the overnight flight, in the same way as I do at the CX or BA arrivals lounges.
Member since 04 Mar 2014
Total posts 93
Yes an arrivals lounge would be good! Although there is nothing stopping you popping into the domestic lounge for a freshen up, easier in MEL for obvious reeasons.
Member since 19 Aug 2017
Total posts 1
Can someone advise why, for a little while now, there has been no CD music on QF domestic?
Member since 22 Jul 2015
Total posts 83
Personally prefer to sleep so light meal is fine on the mid haul Asian trips.
What stops me is painful transfer from SYD T1 to T3 :(
Member since 08 Jun 2014
Total posts 308
If qf want to offer a small bites menu in j please don’t take 2 hrs to serve it as this defeats the purpose. Travelled male to sin in j on sq and meal was served 45 mins after takeoff. Qf sin to Mel took 2 hrs. Come on. If u wang to reduce the menu to allow seamless sleep serve it within a reasonable timef
Member since 26 Sep 2011
Total posts 14
“Loyalty” only runs one way - your loyalty to the airline. There’s nothing in the opposite direction
Member since 16 Nov 2011
Total posts 53
Problem of course is this kind of thing is not always cost cutting. Sometimes it is doing what the bulk of the passengers want.
Hi Guest, join in the discussion on
More Qantas business class cost-cutting?
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox