Fiji Airways overhauls business class meals, adds cocktails

By Chris Chamberlin , June 20 2014
Fiji Airways overhauls business class meals, adds cocktails

Fiji Airways is overhauling its on-board dining experience, introducing new cocktails, meal options and a linen tray service in business class.

From September 1, passengers at the pointy end will enjoy an as-yet-unnamed signature dish inspired by renowned Fiji-based chef Lance Seeto on the a la carte menu.

Welcome cocktails and mocktails are also being introduced in partnership with Fiji Rum, along with hors d'oeuvres and matching wines.

The meals will be served on linen to create a more restaurant-like experience, as opposed to the currently-used plastic trays in business class:

Business class dining on a recent Sydney-Suva flight
Business class dining on a recent Sydney-Suva flight

Stefan Pichler, Fiji Airways’ Managing Director & CEO admitted that the airline’s “on-board catering, especially on the short and medium haul sectors attracted (its) fair share of negative feedback since introduction, and we have been taking it all into account.

“The new catering offers the choice and style of meals that our guests desire.”

Australian Business Traveller recently reviewed Fiji Airways’ new direct flight from Sydney to Suva, which is also being targeted with the on-board improvements.

Read: Fiji Airways Boeing 737 business class review: Sydney-Suva

Down the back of the bus on flights from Australia to Nadi and Suva, passengers can again enjoy hot meals, as they can on flights from both New Zealand and the South Pacific.

Longer flights from Nadi to Hong Kong and Los Angeles will see two hot meals served in economy, tailored to the time of day.

On short hops – including on selected Fiji Link flights – passengers will receive a higher quality snack than is currently served:

Gone are most of the burgers and wraps, with the new hot meals in economy available from today.

The new dining options kick start an on-board overhaul for the boutique airline, with improvements also planned for the Yadra Vinaka sleeper service and inflight entertainment, due to be introduced in stages.

Follow Australian Business Traveller on Twitter: we're @AusBT

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller, and lives by the motto that a journey of a thousand miles begins not just with a single step, but also a strong latte, a theatre ticket, and later in the day, a good gin and tonic.

QF

27 May 2014

Total posts 8

They must've read our comments from yesterday!

undertheradar Banned
undertheradar Banned

28 Oct 2011

Total posts 662

I did have a 'giggle' when this article appeared

Qantas - Qantas Frequent Flyer

07 Mar 2014

Total posts 73

Thumbs up to Chris who travelled as a guest of Fiji but still told it as he saw it. It isn't too often you would get that kinda honesty in a commercial environment.

Cheers curly – honesty is what we're all about here at AusBT.

Even if an airline has made flights available to us, our duty as journalists is always to our readers, never to the airline that we're reviewing.

If a flight (or hotel, lounge or anything else) is spectacular, we'd say so regardless of who arranged the trip – and, where things could stand to be improved, we aim to be objective about it by not only highlighting the problem, but also suggesting a solution.

That said, it's great to see that Fiji Airways has spotted something in need of improvement and has gone ahead and actually done something about it! Kudos where it's due. :)

I really do hate thoes tin foil containers....It is such a depressing way to serve food!

undertheradar Banned
undertheradar Banned

28 Oct 2011

Total posts 662

lol

Virgin Australia - Velocity Rewards

19 Feb 2014

Total posts 451

True - but at least they're effective in keeping them hot.  I am yet to have a cold meal...

I'll tell you what's more depressing - when a BA FA in Club Europe tip a tin foil container on a plate before serving you your hot meal!

Utterly depressing!!!

undertheradar Banned
undertheradar Banned

28 Oct 2011

Total posts 662

If this issue 'depresses' you, (you keep using this word), I suggest there's an underlying factor involved... Depression is a serious medical/psychological condition...and the flippant use of this word, only undermines the seriousness of this condition, that others actually have.

Choose your words more carefully

No I'm colloquially depressed. Not medically depressed. I'm not quite beyond blue.

Virgin Australia - Velocity Rewards

19 Feb 2014

Total posts 451

To be honest, if I looked at the business class meal that was served up in the article yesterday, minus the metal cutlery, I would have thought that was an economy one...

Qantas - Qantas Frequent Flyer

08 Sep 2012

Total posts 244

How is that meal in the review any worse than the domestic QF/VA Business Class food currently offered on flights down the east coast. 

Virgin Australia - Velocity Rewards

19 Feb 2014

Total posts 451

#1 I have never flown business for a max 2.5hr flight on the east coast (I would make do with Y)

#2 Comparing a shorter, domestic product with an international business product - it should definitely be better.

_bj
_bj

20 Jun 2014

Total posts 8

I'm loving the overhaul of the airline - Pichler is doing a great job.

I flew FJ in 2012 (or 'Air Pacific') and had a dry chicken roll which sat in my stomach for 10 minutes before I reached for the airsick bag , whereas my recent trip (May 2014) saw an already much-improved service, my meal preference under my QFF had carried across, and just generally nicer culinary experience.

The new direct Suva flight is also very welcome.

Hopefully FJ keeps going from strength to strength!

 

16 Oct 2012

Total posts 17

Flew FJ NAN-SYD in Business last week. Evening 737-800 service. Underwhelming is the way I'd describe it.

The aircraft appeared to be a tired QF hand-me-down with those old, blue, uncomfortable QF domestic business class seats.

There were no pre-takeoff drinks. IFE was the movie playing on the overhead screen (portable players were not offered). As for the catering: Just average.

Don't think I'd fly with them again.


Hi Guest, join in the discussion on Fiji Airways overhauls business class meals, adds cocktails