Sydney Airport is getting a bigger, better American Express lounge

Sydney's AMEX lounge is relocating to a new space with much more space...

By David Flynn, October 9 2019

Sydney Airport's American Express lounge is on the move, with the boutique space relocating to the other end of the T1 international terminal in mid-October

Currently nestled across from Gate 24, the invitation-only lounge will shift to spacious new digs near Gate 50, across from The House lounge in the terminal's Pier C.

The American Express lounge is generally well regarded by travellers for its contemporary decor, tasty spread of food and barista-pulled coffee.

However, since first opening in December 2014 the lounge's increasing popularity has seen it become over-crowded, especially in the mornings.

American Express says the new location will be "more than triple the size of the current lounge," adding that it will offer "a refreshing expansive space for its eligible Card Members to retreat."

Review: American Express lounge, Sydney Airport

The Sydney AMEX lounge was the first lounge at Sydney Airport not to be affiliated with an airline or alliance, although unlike The House there's no pay-in access, nor is the Priority Pass card accepted – the American Express lounge is exclusively for eligible American Express card-holders and their guests.

The next few months will also see the opening of a long-awaited American Express Centurion Lounge at LAX's Tom Bradley International Terminal, with a massive 1,300m² footprint boasting a day spa alongside a cocktail bar, showers and "private noise-buffering work stations."

Also read: Dining at Hong Kong's AMEX Centurion lounge restuarant

David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

oliver_adl

oliver_adl

18 Jul 2018

Total posts 8

Probably the worst lounge I've ever visited. Overly busy and understaffed with a wait list at the door... Hopefully the move helps.

CLK

CLK

02 Sep 2018

Total posts 1

Who is eligible for this lounge?

How is this different to Qantas Business and Qantas Club?

the-wise-traveller

the-wise-traveller

10 Oct 2019

Total posts 1

Without trying to be too funny, if you have to ask you are probably not eligible. This is an invitation only lounge usually for high end Amex card holders.

oliver_adl

oliver_adl

18 Jul 2018

Total posts 8

Don't 'Explorer' card owners get access passes (maybe limited)? Hardly a high end card... If they wanted to make the lounges calmer then just allowing Platinum or Centurion members would be better.

mickeyg

mickeyg

Virgin Australia - Platinum

26 Jun 2011

Total posts 48

https://www.executivetraveller.com/who-can-access-the-american-express-sydney-airport-lounge

clarkysdonga

clarkysdonga

18 Aug 2015

Total posts 48

Umm, paying $400 a year makes it a high end card.

mickeyg

mickeyg

Virgin Australia - Platinum

26 Jun 2011

Total posts 48

It'll be interesting to see if Plaza Premium keep the current Amex space and re-open/re-brand as an actual Plaza Premium Lounge.

Penelope C

Penelope C

11 Jan 2019

Total posts 1

I agree. It's one of the worst lounges I have visited. We were there last month. The food offerings were abysmal (everything was greasy and fatty and very unappealing), the pancake maker needed refilling with batter and none of the staff could be bothered to refill it (despite promising to do so, multiple times, over a 40mins period). We ended up going outside to buy food. The drinks were warm. The staff were incompetent and rude. The only thing I ate was a lolly from the lolly jar. Amex should be embarrassed to offer this service to members as a 'privilege'.

adethyasjce

adethyasjce

Qantas - Qantas Frequent Flyer

03 Jul 2018

Total posts 14

One will need to be holding one of the premium AMEX cards to get access to this lounge. I have a Qantas AMEX Platinum and get 2 complimentary invites every membership year

martinspurs

martinspurs

06 Aug 2019

Total posts 1

I called Amex to complain about the Sydney lounge and they had no interest whatsoever. 1 toilet. Really? Is that what we pay $1500 for. If they were as customer focused as they profess to be they could have told me that a new lounge is opening!! Their lounge in HKG wanted me to wait 4 hours for a shower. Quite ridiculous really.


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