Qantas moves to Terminal 8 at New York JFK: new lounges and more

By Chris Chamberlin, February 23 2018

Passengers aboard Qantas’ New York flights will soon arrive into and depart from Terminal 8 at JFK Airport: home to American Airlines, Qantas’ key Oneworld alliance partner in North America.

Qantas currently uses JFK’s Terminal 7, but will move across to T8 from April 3 2018, giving eligible passengers access to new lounges, and making for easier connections between Qantas and AA.

On the lounge front, all Qantas business class passengers will enjoy access to the newly-refurbished American Airlines Flagship Lounge in T8: a significant step above the British Airways Galleries Lounge these travellers currently have access to in Terminal 7.

With an upgraded look and feel, the lounge offers a range of zones catering to both productive and leisurely visits, with power points found near almost every seat…

… and a range of buffet dining options, plus DIY cocktails and Champagne (Taittinger NV on our last visit), along with other practical amenities like showers, a business centre and WiFi.

Photos: American Airlines unveils new Flagship Lounge in New York

The Flagship Lounge will also welcome Qantas Gold, Platinum, Platinum One and Chairman’s Lounge frequent flyers prior to Qantas flights – including when travelling in premium economy or economy – plus other Oneworld Sapphire and Emerald members.

Among that extensive roster are American Airlines AAdvantage Platinum, Platinum Pro, Executive Platinum and ConciergeKey cardholders, along with others like British Airways Executive Club Silver, Gold and Premier members.

Qantas Club and American Airlines Admirals Club members travelling in Qantas premium economy or economy will instead receive access to an American Airlines Admirals Club lounge.

The most popular choice here is the ‘main’ Admirals Club, situated adjacent to the Flagship Lounge in Concourse B, just beyond security, although a second Admirals Club can also be found near Gate 42 in Concourse C. The access requirements are the same for both lounges, and both have showers, handy before beginning the long journey home.

With Qantas and American Airlines using the same terminal, passengers with connections in New York will find it easier to change flights, as Qantas codeshares on several of AA’s New York services, including on routes to and from Boston, Montreal, Pittsburgh, Orlando, Raleigh Durham and Toronto, among others.

Qantas’ last day at JFK’s Terminal 7 will be April 2 2018 for both departures and arrivals, the airline's booking system confirms, with Qantas flight QF11 from Los Angeles arriving into Terminal 8 from April 3, and Qantas flight QF12 departing New York's Terminal 8 from the same date.

From September 1 2018, Qantas' daily Los Angeles-New York return flight – which carries passengers connecting to and from Sydney, Melbourne and Brisbane – will also change from a Boeing 747 to the Boeing 787-9, continuing to offer business class, premium economy and economy.

Read: Qantas' Boeing 787 Los Angeles-New York flights start September

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

Michael Kao

Michael Kao

Qantas - Qantas Frequent Flyer

06 Nov 2014

Total posts 340

For those with PP can also enjoy steaks in Bobby Van's steak house before heading to your flight :)

Nick Sydney 2

Nick Sydney 2

Qantas - Qantas Frequent Flyer

22 Jul 2015

Total posts 223

Nice looking lounge. Tried the Flagship AA at T4 LAX which was superb so this looks very promsiing. The Galleries lounge at T7 was welel past its use by date.

crosscourt

crosscourt

Qantas - Qantas Frequent Flyer - Chairmans Lounge

01 Sep 2011

Total posts 353

It is rare indeed for me to compliment anything a USA carrier does but I can say the first class section of the Flagship Lounge at JFK is very nice.

Wonga

Wonga

Qantas - Qantas Frequent Flyer

23 Feb 2018

Total posts 7

Any idea about if there will be access to Flagships Dining (and if so, who’d be admitted)?

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2951

Flagship First Dining is exclusively for American Airlines' first class passengers departing on transcontinental and long-haul international flights in first class. Qantas using AA's lounge doesn't change this, as Qantas doesn't offer first class on its own New York flights: and even if it did, still wouldn't automatically provide access to Flagship First Dining, as that would have to be negotiated with AA. (Qantas first class passengers departing LAX can use the AA Flagship Lounge but can't visit AA Flagship First Dining, for example.)

Wonga

Wonga

Qantas - Qantas Frequent Flyer

23 Feb 2018

Total posts 7

Gotcha. I thought there may be the possibility of accommodating certain passengers into Flagship First dining, loosely a la DFW (though the products are unequivocal).

I guess a better question would have been “are there any speculations as to whether Qantas is looking into providing access to Flagship First dining for its passengers”. Given the relationship between AA and QF I thought that might be the case.

Unless you’re a CK member…

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2951

Even ConciergeKey members don't get Flagship First Dining when flying AA unless booked in first class. They do get access to the Flagship Lounge though including before AA domestic flights (where other AA Executive Platinum frequent flyers would generally have no access), but that's no greater than the access provided to 'non-AA' Oneworld Sapphire and Emerald members (like Qantas Gold and Platinum).

Wonga

Wonga

Qantas - Qantas Frequent Flyer

23 Feb 2018

Total posts 7

Ah you're right. Darn… that's not the most generous policy. I was under the impression that CKs unlock God Status with the airline. Thanks Chris.

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2951

Yeah, the concierge service is great as the name implies (being whisked to the very front of the line in an airport like New York is great, haha), but CKs still use the same lounge as all other travellers.

NQflyer

NQflyer

Qantas - Qantas Frequent Flyer

02 Jun 2015

Total posts 31

About time! It’s a significant improvement on the BA lounges at JFK.

Warwick M

Warwick M

30 Oct 2017

Total posts 2

Totally disagree. The BA First lounge is not great but this one was filthy and absolutely packed.

blingwad

blingwad

Qantas - Qantas Frequent Flyer

04 Jun 2015

Total posts 67

Used the flagship lounge in Miami AA have sure lifted their game in this area

cbourl

cbourl

United Airlines - Mileage Plus

12 Sep 2011

Total posts 110

Love the JFK Flagship Lounge - flying AA First Transon on the A321 and Cathay First to HKG Flagship First dining room is great and empty!! Love the beef Ribs n eggs for brekky ,otherwise you can pick at business offerings in the main lounge BTW self service champers is only available after 8am so for 9am F flights to HKG drink up!!

Doubleplatinum Banned

Doubleplatinum Banned

Qantas - Qantas Frequent Flyer Platinum

07 Feb 2013

Total posts 558

[Deleted by admin: personal attack.]

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2951

Doubleplatinum: You have been reminded of AusBT's comment policy many times in the past and those reminders need not continue. You should understand by now that personal attacks have no place on this website. If you choose to ignore this policy again, your commenting privileges will be suspended.

Joshb

Joshb

Qantas - QFF Platinum

20 Mar 2012

Total posts 213

Whilst the lounge is an improvement I’ve always found security and TSA in T7 to be far better.

cbourl

cbourl

United Airlines - Mileage Plus

12 Sep 2011

Total posts 110

I agree T7 with UA and CX was great no need for TSA Precheck fast friendly - since Trump an TSA removing my free UA gifted TSA Precheck I have to queue at LAX SFO JFK and EWR -T8 security for First and Business is a bit of a shambles and Eco pax end up way in front Only AA First and CX F and the Flagship Dining Room and the Flagship Lounge make up for flying outta T8

travlermb

travlermb

17 Dec 2013

Total posts 9

Good, T7 is like a 3rd world terminal compared to T8. Flagship lounge is really nice except when it can get really crowded.

AWA2602

AWA2602

Qantas - Qantas Frequent Flyer

29 Jul 2013

Total posts 209

The new AA Flagship Lounge in T8 is a marked improvement over the current, albeit, under renovation, BA First Lounge in T7 and the convenience of being able to connect to onward flights on AA without having to change terminals at JFK will be a great benefit.

AA is finally lifting their game with their new lounges and this one is definitely a pleasant place to be before a flight, albeit, not as classy as the QF First lounges at SYD and MEL.

All that's needed now at T8 is a proper priority security channel through TSA for First Class and OWE pax.

Deno

Deno

Qantas - Qantas Frequent Flyer

07 Apr 2013

Total posts 4

There was no mention of Qantas Club access to this lounge ?

Wonga

Wonga

Qantas - Qantas Frequent Flyer

23 Feb 2018

Total posts 7

Qantas Club and American Airlines Admirals Club members travelling in Qantas premium economy or economy will instead receive access to an American Airlines Admirals Club lounge.”


It’s right across the entrance to the Flagship lounge. I had a look inside... seems pretty decent.

Deno

Deno

Qantas - Qantas Frequent Flyer

07 Apr 2013

Total posts 4

Thanks Wonga, missed that.

nmalon

nmalon

Qantas - Qantas Frequent Flyer

11 Jan 2013

Total posts 132

Best news I have heard for a while. I do MEL to JFK once every month and T7 is just horrible, as are the lounge facilities. Good Job Qantas.. best customer experience coming Will also make connections much easier

James Barker

James Barker

13 Sep 2016

Total posts 36

Massive lounge upgrade for business class and QFF Golds thanks to the new AA Flagship Lounge.

Warwick M

Warwick M

30 Oct 2017

Total posts 2

The AA lounge is the single most disgusting lounge I have ever had the misfortune to enter. The old BA First lounge is poky and small but at least it is clean! The AA lounge was packed to the rafters and every available surface was adorned with dirty dishes. This is basically a downmarket version of the Sydney Qantas Domestic lounge. And no, they would not let me into the First Class dining, so I had to eat the horrible food in the "buffet" (and I am actually not fussy when it comes to buffet food but this stuff was truly bad). The wine, to be fair, was quite OK. So as a Platinum FF member I have basically been demoted to the lowest of the low by being forced into this horrible lounge. I will actually look around for a normal restaurant in outside the lounge and hang out there.

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