Qantas first class flyers can still use Emirates' London lounge

By David Flynn, December 14 2017
Qantas first class flyers can still use Emirates' London lounge

The opening of Qantas' own lounge at London's Heathrow Airport Terminal 3 has added a home-grown option for the airline's passengers before flying back to Sydney, Melbourne and soon Perth.

However, many Qantas travellers – including first class and business class passengers along with Platinum and Gold-grade frequent flyers – can also visit the T3 lounges of Oneworld partner airlines British Airways, Cathay Pacific and American Airlines.

This lounge-hopping can be done under the rules of the Oneworld alliance to which Qantas, BA, Cathay and American Airlines all belong – so don't think that just because you're on a Qantas flight and there's a Qantas lounge, you can't check out those other airline lounges and, if you choose, camp out there for a drink or a meal.

(We reckon the Cathay Pacific lounges are the pick of these: they're like downsized versions of Cathay's superb The Pier lounges at Hong Kong.)

And beyond the Oneworld family, selected Qantas passengers can also use Emirates' London Heathrow T3 lounge – which boasts great food and wine – under the aegis of the Qantas-Emirates alliance.

That privilege is reserved for first class flyers on Qantas' Airbus A380 services and members of the elite Chairman's Lounge.

Some Australian Business Traveller readers travelling in Qantas first class have reported being turned away from the Emirates lounge since the Qantas lounge opened.

However, a spokesperson for Emirates has confirmed to Australian Business Traveller that the previous arrangements remain in place, with "First Class and Chairman’s Lounge Passengers flying via London on a Qantas aircraft and ticket" are still on the door list.


David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.


Emirates Airlines - Skywards

30 Nov 2015

Total posts 742

At least there is a decent drop of Champagne on offer there.

13 Sep 2016

Total posts 180

Well they serve Moet, which I don't rate that highly, and if you're a Qantas passenger eligible for the Emirates lounge then you'd also be eligible for the far superior Perrier Jouet which Qantas now serves at its own lounge to first class and Chairman's Lounge members. Food at the Emirates lounge is better without a doubt.

Qantas - Qantas Frequent Flyer

20 Dec 2012

Total posts 40

Emirates serve Veuve in the LHR Lounge


03 May 2013

Total posts 654

There is nothing relaxing or truly premium about QF international lounges. They are amazing business class contemporary lounges but offer little to F /CL's & Plat's. They are busy, loud and a little cold. The SYD and MEL lounges ironically do offer an amazing experience however.

24 Aug 2016

Total posts 4

good to know.... we were in T3 a few days ago and found the new qantas lounge to be pretty poor - super busy, not enough seating, only a few toilets, broken self serve hot water, and grumpy staff with sofitel name badges... back in a month and will go to cathay instead i think! ... gin bar looked nice though...

Qantas - Qantas Frequent Flyer

10 Feb 2013

Total posts 1

Couldn't agree more - there last week - this is a very ordinary offering and a great disappointment!

Qantas - Qantas Frequent Flyer - Chairmans Lounge

01 Sep 2011

Total posts 411

In response to Joe ... The QF 1st lounge at LAX is great, if you have visited it. Generally, in my view avoid the EK lounge in London. I think its awful.

Jetstar Airways - Qantas Frequent Flyer

25 Mar 2015

Total posts 7

Is it just me, am I being a little precious, but I find the Qantas lounges in Hong Kong and particularly Singapore to be extremely boring, very ordinary food and very bland generally. I will always use alternate lounges such as BA in Singapore or Cathay in Hong Kong. Only real stand out lounges now for Qantas, in my humble opinion, are Sydney, Melbourne and LAX First Lounges - but then again, maybe I am being a snob

Qantas - Qantas Frequent Flyer

22 Jul 2015

Total posts 221

Came through LHR on Wednesday night and sampled the new QF lounge. It's bright and the bar areas look fabulous. However it was all a bit bland and the food choices were underwhelming. The CX lounge with the Asian food choices is just more to my liking. It's new and so the QF lounge will no doubt become more refined with its food choices over time.

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