TALKING POINT | Modern travellers are armed with more tech than ever before – often a laptop for serious work, a tablet for easy web browsing or for playing back movies and TV shows inflight, and a smartphone for the obvious tasks plus as an easy way to send and receive emails wherever you are.
But with these gadgets appearing in the briefcases and cabin bags of most seasoned travellers, it begs the question: are hotel business centres really still necessary in 2016?
For most of us, business centres are simply a place to print things out – such as airline boarding passes, itineraries and work-related documents – which can easily be replicated by emailing a file to a hotel’s concierge or front desk staff for printing.
That’s exactly what happens at the Four Points by Sheraton Brisbane, Steigenberger Hamburg and QT Sydney hotels which have done away with the traditional business centre in favour of providing a more personal touch, while the latter too supplies laptops for use within the lobby guest lounge:
Some hotels we’ve visited recently also had their business facilities out in the open rather than in a closed-off room – for example, the Hilton Los Angeles San Gabriel has a small station with two computers and a printer near its reception desk…
… while the Parkroyal Melbourne Airport has an open working room with collaborative tables joining the usual amenities, but which is located directly opposite from a grand piano and a large and often noisy pre-function area, rendering your own room a better option for anything beyond a quick print:
At the opposite end of the spectrum are hotels like the Parmelia Hilton Perth which maintain a more private and traditional business centre in its own room behind closed, noise-reducing doors, but which seldom seem to have anybody inside.
So, what do you think – are fully-equipped hotel business centres fast becoming redundant, or do you seek them out when choosing your next hotel and even look for less-common amenities like binding and laminating? Share your thoughts in the comment box below!
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