Member since 05 Jun 2012
Total posts 56
Another point to bear in mind, which helps to explain the difference, is that for many years the company operating Hiltons in the US (which was an American company) and the company operating Hilton hotels outside (which was a British company) were completely separate, with different ownership and different management. The British company couldn't use the Hilton name in the US, and the US company couldn't use the Hilton name outside it (which is why, incidentally, the US company started the international Conrad brand - so they could compete in the luxury market outside the US using a name associated with the founder of the group). So for many many years the brands diverged, even though the two organisations co-operated on booking sites, rewards programmes and so on which made it look as though they were the same group. The two companies only came together again in 2005 when the US company bought out the UK company.
Qantas - Qantas Frequent Flyer
Member since 10 May 2012
Total posts 106
I've also stayed at Hilton Cairns. Back in 2012. I found it OK. Lounge was nice enough for me. Also in Adelaide and Brisbane. In USA I've recently stayed at Hilton LAX and Hilton Calver city in LA - both rubbish in comparison to Australia. I've also stayed at Hilton in Seattle, Hilton Bellvue in WA and Hilton in Midland TX plus at George Bush in Houston. All are very poor in comparison to Australian variety of Hilton hotels. As a Diomond member.
Virgin Australia - Velocity Rewards
Member since 07 Dec 2014
Total posts 47
Member since 28 Oct 2011
Total posts 221
Absolutely. Sheratons in Asia and Australia are MUCH more upmarket than the same brand in the US. And it flows down the chain ladder, as well - Doubletrees in Asia, for example, are always much better than Hiltons in the US, even though Doubletrees in the US are Hilton's downmarket brand.
Member since 02 Jun 2015
Stay at the Doubletree. Not worth the extra $$$
Member since 23 Oct 2015
Total posts 3
The Cairns Hilton has a standard that is lower than any Hilton in the US, if that’s possible!
I agree, go for the Doubletree. The Hilton will have you grinding your teeth!!!
Member since 07 Dec 2015
Total posts 55
As a Diamond Member up until last year, I've used them extensively in the US and Australia for 4 or 5 years.
Member since 12 Nov 2017
Total posts 42
American Airlines - AAdvantage
Member since 15 Feb 2013
Total posts 18
It's not just Hiltons in the US which are run down and old. Marriott, Sheraton, Hyatt, Crowne Plaza etc are pretty ordinary also. I think it's because most of them were built in the 50s and 60s and there is only so much you can do to these types of properties to keep them up to date. In saying that, the Hilton in Panama City is one of the best hotels in the portfolio. Hilton Auckland is excellent, but the Hilton in Anaheim is one of the worst hotels I've stayed in anywhere.
Member since 11 Jun 2018
Total posts 1
Same is trus of Hyatt!
Hi Guest, join in the discussion on
Difference between Hilton in Australia and USA
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox