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Actually good point on the Hilton in Cairns. Worst stay at a Hilton I ever had....rooms run down, hotel had a musty smell about it, room service left out front of doors in open weather for 2 days when I was there.
I found Darwin was a better however.
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Two excellent points, Chris.On point 1 - I've found that tier recognition for non-USA members in Hiltons outside the USA to usually be very consistent and generally good.On point 2 - you touch indirectly on another visible Hilton flaw. In the USA, there may be multiple Hilton properties in a single city .. and the variation in service, style, recognition etc can be enormous. In Manhattan, NYC, there is the long-standing Ave of the Americas property near Central Park (once the flagship NYC property but now showing it's age), the Millennium Hilton (financial district - my personal favourite) and the Fashion District Hilton, below 20th Street - among others. The Fashion District is the newest of the three, being a complete architectural gut and refit of an old building that works well. The Millennium Hilton in the Financial District, also a rebuild post 9/11, caters primarily to the finance industry, some celebs and oddly the mid tier leisure market wishing to stay in lower Manhattan. They each appeal to different levels of travellers - and consequently have varying levels of service, yet isn't that the job of the various Hilton Corp brandings? In smaller cities in the US, Hiltons can often be a 3.0-3.5, in second tier cities they can be 3.5-4.0 and in major cities (NYC, ORD, LAX, SFO etc) they can be 4.0-4.5. Another point that is different is that Australian hotels generally do a refit every 5-7 years on average, whereas in the USA it is more often every 7-10 years.
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Difference between Hilton in Australia and USA
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