Member since 07 Apr 2021
Total posts 1
Did anyone have their Qantas status support credited only to have it Reversed a week later ? Now a mere 10 status points added ?
Qantas - Qantas Frequent Flyer
Member since 08 May 2013
Total posts 24
Yes, noticed mine had been reversed this morning... probably a system
error issue....or its a small nudge to go to NZ 15 times before 31 March
2022 to retain WP :)
Member since 30 Jul 2018
Total posts 8
Yes, 500 in and then reversed out a few days later. Called Qantas and they blamed it on an IT error. Only eligible points for rollover were from flying or some on ground earnings. Looks like I am going to get back 22 status credits from a BP promotion last year.
I said that I returned to Australia on 18th March 2020 and haven't been able to fly anywhere due to this pandemic and hence earn any status credits. Basically I cannot see how anyone could have got anywhere near 500 (at Platinum) to rollover to the next membership year. Almost false advertising.
Ouch! the sense of humor cheer squad is out.... LOL!
The QF website specifically calls out the gifting of "50% of your annual Status Credits needed to keep your status"... full line below:
My status end date is 31 January 2022 or 28 February 2022, am I eligible for the status extension?
Originally Posted by Tallfont
Member since 04 Jun 2018
Total posts 19
I’m on the same boat, QF Silver with March membership anniversary. Qantas had initially credited 100 SC to my account that were subsequently reversed and replaced with 50 SC yesterday. Assuming the support gift was 50% of SC needed to retain status after March 2022 as per quote in @BNE007’s post above, I should expect 125 SC, neither 100 SC nor 50 SC. Perhaps QF intends to gift it in instalments like they did last year.
Member since 24 Dec 2013
Total posts 128
Originally Posted by vitorsyd
If you earned SCs on your own over the past year then up to 100 SC will be rolled over this year. Presumably you only earned 50 SC on your own over the past year so that is all that was rolled over.
Member since 09 Apr 2017
Total posts 46
I'm confused too.
Had 500 status credits added then removed. And then 60 s/c's added as part of the status support - status credit rollover. As I only earned 40 status credits via flights, I am not sure why the extra 20.
Flummoxed and won't be surprised if they get removed. Meanwhile, they have stuffed up the renewal on my money card. Maybe they were sympathy status credits?
Thanks for the clarification @anonymous. I indeed flew 50SC last membership year, but had 205SC expired at the end of the membership year, so received a total of 155 SC through different boost schemes in the course of 2020. 125 of which were in a single transaction (50% of SC needed to retain Silver) and then monthly instalments of 5 SC for 6 months... One possible explanation is that QF changed their strategy and rather than gifting SC, they renewed membership based on number of flights booked after November/2020 and flown before the end of the membership year...
On a second thought since it happened on the 1st of April, maybe it was a QF April fools joke!
Member since 29 Nov 2013
Total posts 448
Same with me. My Platinum has been renewed for 12m and I thought with the 500 SC's and the possibility of ANZ travel only then I was a good chance of retaining status - not now though...
Member since 31 Jan 2016
Total posts 68
I'm happy to keep on hoping (pretending) that all will be good as I have flow about 10 sectors and will also be able to take part in the most recent Qantas extension from November (?):
What new status support is Qantas providing?Eligible members who reside in Australia or New Zealand who are unable to achieve the Status Credits needed to retain their status will receive a 12-month status extension provided that before the end of their current Membership Year, they simply make at least one new eligible booking for travel before the end of 2021.
Additionally, Qantas will rollover accrued Status Credits for eligible members up to a maximum amount, from their eligible Membership Year to help kick-start their new Membership Year.
Member since 03 Mar 2014
Originally Posted by Clancy
Frequent flyers with a membership year ending March 31 have already had their 12 month extension and given their status rollover. In my case, almost 500 status credits, but many have not been able to fly in the past 12 months so had nothing to rollover (see previous comments). These frequent flyers (if platinum) need to earn the usual 1200 status credits through flying before March 2022, despite border closures still being in effect.
Hi Guest, join in the discussion on
Status support Reversal
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox