Executive Traveller exclusive
Qantas is slashing the cost of joining its Qantas Club lounge program but will raise membership renewal fees in a dramatic rejig of the scheme.
The one-off fee to sign up to the Qantas Club program plummets from $399 to $99, removing one of the program's pain points as Qantas attempts to lure a greater number of infrequent flyers into its ranks.
Annual and multi-year renewals are increasing by 8-11% for new Qantas Club members, but will remain pegged at the previous rates for existing Qantas Club members.
The changes come into effect from today and apply to business/corporate packages as well as personal membership.
Here's how the new Qantas Club membership fees pan out:
- Qantas Club joining fee: was $399, now $99 (75% drop)
- One-year membership renewal fee: was $540, now $600 (11% increase)
- Two-year membership renewal fee: was $980, now $1,100 (12% increase
- Four-year membership renewal fee: was $1,850, now $2,000 (8% increase)
Qantas Chief Customer Officer Stephanie Tully says that new Qantas Club members will pay significantly less overall under the revised fee scale.
“Our customers told us the high joining fee was a big hurdle for many people to become members of the Qantas Club, so these changes will make it more affordable to experience Australia’s most comprehensive lounge network.”
Tully also notes “a big surge in Qantas Club members returning to our lounges in recent months as corporate and small business travel returns.”
Qantas Club members currently have access to some 24 domestic airport lounges, along with the Sydney and Melbourne international first class lounges under an interim arrangement, and Brisbane's international business class lounge.
Although lounge access is the foremost benefit of Qantas Club membership, the package also includes a higher checked baggage allowance and points-based 'on departure' business class upgrade requests for domestic Qantas flights.
Members can also invite one guest to join them in the Qantas lounge.
More to follow...