Qantas Club members lose access to Singapore lounge until September
By David Flynn, July 6 2018
Continued over-crowding at the Qantas Singapore Lounge will see all Qantas Club members redirected to the nearby SATS Premier Lounge until September, although they'll pocket a bonus 5,000 Qantas Points for the inconvenience.
As previously detailed by Australian Business Traveller, Qantas has already been turning away Qantas Club members and some Gold-grade frequent flyers during evening peak periods.
The airline is now looking for a longer-term solution to cater for the increasing number of passengers using the lounge in the wake of Singapore replacing Dubai as the stopover for London flights, which could see an expansion of the lounge along with the creation of a dedicated first class wing.
In the meantime, the upgrading of the daily QF81/QF82 Sydney-Singapore flight from an Airbus A330 to the mighty Airbus A380 superjumbo across July and August has only added to the pressure on a lounge that's already bursting at the seams.
As a result, all Qantas Club members travelling from Singapore in July and August – and at all times, not just during the busier evening hours – will be sent to the SATS Premier Lounge and have 5,000 Qantas Points credited to their Qantas Frequent Flyer account.
Singapore's T1 SATS Premier Lounge
The airline has said it will contact those Qantas Club members prior to the departure of their flight.
Passengers holding a complimentary Qantas lounge invitation – including Qantas Silver frequent flyers – will also be sent to the SATS lounge but won't receive any bonus Qantas Points.
AusBT review: SATS Premier Lounge, Singapore Changi T1
This arrangement should also reduce the likelihood of Qantas Gold frequent flyers being turned away from the Singapore lounge during the busiest periods, although a Qantas spokesperson tells Australian Business Traveller that "during evening peak periods, our lounge hosts may still use their discretion in redirecting passengers to an alternative lounge... to ensure a comfortable experience for everyone."
In addition to the SATS Premier Lounge, eligible Oneworld frequent flyers can also be redirected to the adjacent British Airways lounge.
The British Airways Singapore Lounge at Changi T1
This is also an option for business and first class passengers, along with Qantas Gold, Platinum and Platinum One-grade Qantas Frequent Flyer members, seeking to escape the crowded Qantas lounge.
The British Airways Singapore Lounge at Changi T1
Photos: Inside British Airways’ Singapore lounge
Another alternative for that same set of Qantas passengers is Emirates' Singapore Lounge, found above Gate C1 and a short stroll from the Qantas lounge.
The Emirates Singapore Lounge at Changi T1
"We know our customers look forward to their time in the Qantas lounges, so we apologise that we are unable to accommodate our Qantas Club members during this period," the spokesperson said.
Qantas has already squeezed an extra 40 seats into the existing lounge's floorplan, and the spokesperson said the airline is "exploring a number of options to cater for the increasing number of passengers utilising our Singapore lounge, including the possibility of more space."
David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.
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PaginatorHelper::$Js = JsHelper object $adminList = AdminListHelper AdminListHelper::$helpers = array AdminListHelper::$base = "" AdminListHelper::$webroot = "/" AdminListHelper::$theme = NULL AdminListHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" AdminListHelper::$params = array AdminListHelper::$action = "view" AdminListHelper::$plugin = NULL AdminListHelper::$data = NULL AdminListHelper::$namedArgs = NULL AdminListHelper::$argSeparator = NULL AdminListHelper::$validationErrors = NULL AdminListHelper::$tags = array AdminListHelper::$__tainted = NULL AdminListHelper::$__cleaned = NULL AdminListHelper::$Text = TextHelper object AdminListHelper::$Html = HtmlHelper object AdminListHelper::$Minify = MinifyHelper object AdminListHelper::$Paginator = PaginatorHelper object AdminListHelper::$Users = UsersHelper object $time = TimeHelper TimeHelper::$helpers = NULL TimeHelper::$base = "" TimeHelper::$webroot = "/" TimeHelper::$theme = NULL TimeHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" TimeHelper::$params = array TimeHelper::$action = "view" TimeHelper::$plugin = NULL TimeHelper::$data = NULL TimeHelper::$namedArgs = NULL TimeHelper::$argSeparator = NULL TimeHelper::$validationErrors = NULL TimeHelper::$tags = array TimeHelper::$__tainted = NULL TimeHelper::$__cleaned = NULL $openGraph = OpenGraphHelper OpenGraphHelper::$helpers = array OpenGraphHelper::$base = "" OpenGraphHelper::$webroot = "/" OpenGraphHelper::$theme = NULL OpenGraphHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" OpenGraphHelper::$params = array OpenGraphHelper::$action = "view" OpenGraphHelper::$plugin = NULL OpenGraphHelper::$data = NULL OpenGraphHelper::$namedArgs = NULL OpenGraphHelper::$argSeparator = NULL OpenGraphHelper::$validationErrors = NULL OpenGraphHelper::$tags = array OpenGraphHelper::$__tainted = NULL OpenGraphHelper::$__cleaned = NULL OpenGraphHelper::$Html = HtmlHelper object OpenGraphHelper::$Seo = SeoHelper object $tags = TagsHelper TagsHelper::$helpers = array TagsHelper::$base = "" TagsHelper::$webroot = "/" TagsHelper::$theme = NULL TagsHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" TagsHelper::$params = array TagsHelper::$action = "view" TagsHelper::$plugin = NULL TagsHelper::$data = NULL TagsHelper::$namedArgs = NULL TagsHelper::$argSeparator = NULL TagsHelper::$validationErrors = NULL TagsHelper::$tags = array TagsHelper::$__tainted = NULL TagsHelper::$__cleaned = NULL TagsHelper::$Form = FormHelper object TagsHelper::$Html = HtmlHelper object TagsHelper::$Users = UsersHelper object TagsHelper::$Minify = MinifyHelper object TagsHelper::$Session = SessionHelper object $wysiwyg = WysiwygHelper WysiwygHelper::$helpers = array WysiwygHelper::$base = "" WysiwygHelper::$webroot = "/" WysiwygHelper::$theme = NULL WysiwygHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" WysiwygHelper::$params = array WysiwygHelper::$action = "view" WysiwygHelper::$plugin = NULL WysiwygHelper::$data = NULL WysiwygHelper::$namedArgs = NULL WysiwygHelper::$argSeparator = NULL WysiwygHelper::$validationErrors = NULL WysiwygHelper::$tags = array WysiwygHelper::$__tainted = NULL WysiwygHelper::$__cleaned = NULL WysiwygHelper::$Form = FormHelper object WysiwygHelper::$Html = HtmlHelper object WysiwygHelper::$Minify = MinifyHelper object $etUtil = EtUtilHelper EtUtilHelper::$helpers = array EtUtilHelper::$base = "" EtUtilHelper::$webroot = "/" EtUtilHelper::$theme = NULL EtUtilHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" EtUtilHelper::$params = array EtUtilHelper::$action = "view" EtUtilHelper::$plugin = NULL EtUtilHelper::$data = NULL EtUtilHelper::$namedArgs = NULL EtUtilHelper::$argSeparator = NULL EtUtilHelper::$validationErrors = NULL EtUtilHelper::$tags = array EtUtilHelper::$__tainted = NULL EtUtilHelper::$__cleaned = NULL EtUtilHelper::$Text = TextHelper object EtUtilHelper::$Session = SessionHelper object $ads = AdsHelper AdsHelper::$helpers = array AdsHelper::$base = "" AdsHelper::$webroot = "/" AdsHelper::$theme = NULL AdsHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" AdsHelper::$params = array AdsHelper::$action = "view" AdsHelper::$plugin = NULL AdsHelper::$data = NULL AdsHelper::$namedArgs = NULL AdsHelper::$argSeparator = NULL AdsHelper::$validationErrors = NULL AdsHelper::$tags = array AdsHelper::$__tainted = NULL AdsHelper::$__cleaned = NULL AdsHelper::$ArticlePhoto = ArticlePhotoHelper object $articlePhoto = ArticlePhotoHelper ArticlePhotoHelper::$helpers = NULL ArticlePhotoHelper::$base = "" ArticlePhotoHelper::$webroot = "/" ArticlePhotoHelper::$theme = NULL ArticlePhotoHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" ArticlePhotoHelper::$params = array ArticlePhotoHelper::$action = "view" ArticlePhotoHelper::$plugin = NULL ArticlePhotoHelper::$data = NULL ArticlePhotoHelper::$namedArgs = NULL ArticlePhotoHelper::$argSeparator = NULL ArticlePhotoHelper::$validationErrors = NULL ArticlePhotoHelper::$tags = array ArticlePhotoHelper::$__tainted = NULL ArticlePhotoHelper::$__cleaned = NULL $minify = MinifyHelper MinifyHelper::$templates = array MinifyHelper::$helpers = NULL MinifyHelper::$base = "" MinifyHelper::$webroot = "/" MinifyHelper::$theme = NULL MinifyHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" MinifyHelper::$params = array MinifyHelper::$action = "view" MinifyHelper::$plugin = NULL MinifyHelper::$data = NULL MinifyHelper::$namedArgs = NULL MinifyHelper::$argSeparator = NULL MinifyHelper::$validationErrors = NULL MinifyHelper::$tags = array MinifyHelper::$__tainted = NULL MinifyHelper::$__cleaned = NULL $session = SessionHelper SessionHelper::$helpers = array SessionHelper::$__active = true SessionHelper::$valid = false SessionHelper::$error = array SessionHelper::$_userAgent = "60e2f304e6af6f2dd34dae61e91aae4c" SessionHelper::$path = "/" SessionHelper::$lastError = 2 SessionHelper::$security = "medium" SessionHelper::$time = 1594396161 SessionHelper::$sessionTime = 1595404161 SessionHelper::$cookieLifeTime = false SessionHelper::$watchKeys = array SessionHelper::$id = NULL SessionHelper::$host = NULL SessionHelper::$timeout = NULL SessionHelper::$base = "" SessionHelper::$webroot = "/" SessionHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" SessionHelper::$params = array SessionHelper::$action = "view" SessionHelper::$data = NULL SessionHelper::$theme = NULL SessionHelper::$plugin = NULL $users = UsersHelper UsersHelper::$helpers = array UsersHelper::$base = "" UsersHelper::$webroot = "/" UsersHelper::$theme = NULL UsersHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" UsersHelper::$params = array UsersHelper::$action = "view" UsersHelper::$plugin = NULL UsersHelper::$data = NULL UsersHelper::$namedArgs = NULL UsersHelper::$argSeparator = NULL UsersHelper::$validationErrors = NULL UsersHelper::$tags = array UsersHelper::$__tainted = NULL UsersHelper::$__cleaned = NULL UsersHelper::$Session = SessionHelper object UsersHelper::$Minify = MinifyHelper object UsersHelper::$Html = HtmlHelper object $format = FormatHelper FormatHelper::$helpers = array FormatHelper::$base = "" FormatHelper::$webroot = "/" FormatHelper::$theme = NULL FormatHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" FormatHelper::$params = array FormatHelper::$action = "view" FormatHelper::$plugin = NULL FormatHelper::$data = NULL FormatHelper::$namedArgs = NULL FormatHelper::$argSeparator = NULL FormatHelper::$validationErrors = NULL FormatHelper::$tags = array FormatHelper::$__tainted = NULL FormatHelper::$__cleaned = NULL FormatHelper::$Text = TextHelper object $seo = SeoHelper SeoHelper::$helpers = array SeoHelper::$base = "" SeoHelper::$webroot = "/" SeoHelper::$theme = NULL SeoHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" SeoHelper::$params = array SeoHelper::$action = "view" SeoHelper::$plugin = NULL SeoHelper::$data = NULL SeoHelper::$namedArgs = NULL SeoHelper::$argSeparator = NULL SeoHelper::$validationErrors = NULL SeoHelper::$tags = array SeoHelper::$__tainted = NULL SeoHelper::$__cleaned = NULL SeoHelper::$Html = HtmlHelper object SeoHelper::$Format = FormatHelper object SeoHelper::$Text = TextHelper object $number = NumberHelper NumberHelper::$_currencies = array NumberHelper::$_currencyDefaults = array NumberHelper::$helpers = NULL NumberHelper::$base = "" NumberHelper::$webroot = "/" NumberHelper::$theme = NULL NumberHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" NumberHelper::$params = array NumberHelper::$action = "view" NumberHelper::$plugin = NULL NumberHelper::$data = NULL NumberHelper::$namedArgs = NULL NumberHelper::$argSeparator = NULL NumberHelper::$validationErrors = NULL NumberHelper::$tags = array NumberHelper::$__tainted = NULL NumberHelper::$__cleaned = NULL $text = TextHelper TextHelper::$helpers = NULL TextHelper::$base = "" TextHelper::$webroot = "/" TextHelper::$theme = NULL TextHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" TextHelper::$params = array TextHelper::$action = "view" TextHelper::$plugin = NULL TextHelper::$data = NULL TextHelper::$namedArgs = NULL TextHelper::$argSeparator = NULL TextHelper::$validationErrors = NULL TextHelper::$tags = array TextHelper::$__tainted = NULL TextHelper::$__cleaned = NULL $form = FormHelper FormHelper::$helpers = array FormHelper::$fieldset = array FormHelper::$__options = array FormHelper::$fields = array FormHelper::$requestType = "post" FormHelper::$defaultModel = "Article" FormHelper::$_inputDefaults = array FormHelper::$base = "" FormHelper::$webroot = "/" FormHelper::$theme = NULL FormHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" FormHelper::$params = array FormHelper::$action = "view" FormHelper::$plugin = NULL FormHelper::$data = NULL FormHelper::$namedArgs = NULL FormHelper::$argSeparator = NULL FormHelper::$validationErrors = NULL FormHelper::$tags = array FormHelper::$__tainted = NULL FormHelper::$__cleaned = NULL FormHelper::$Html = HtmlHelper object $html = HtmlHelper HtmlHelper::$tags = array HtmlHelper::$_crumbs = array HtmlHelper::$__includedScripts = array HtmlHelper::$_scriptBlockOptions = array HtmlHelper::$__docTypes = array HtmlHelper::$helpers = NULL HtmlHelper::$base = "" HtmlHelper::$webroot = "/" HtmlHelper::$theme = NULL HtmlHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" HtmlHelper::$params = array HtmlHelper::$action = "view" HtmlHelper::$plugin = NULL HtmlHelper::$data = NULL HtmlHelper::$namedArgs = NULL HtmlHelper::$argSeparator = NULL HtmlHelper::$validationErrors = NULL HtmlHelper::$__tainted = NULL HtmlHelper::$__cleaned = NULL $isModerator = false $showNewsletterPopup = false $globalMenus = array( array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ) ) $notification_feed = array( 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\/>","user_url":"\/users\/view\/13773\/lafleche"}", "{"type":"comment","id":"128107","url":"https:\/\/www.executivetraveller.com\/news\/qantas-cancels-overseas-flights-to-march-2021#comment-128107","post_title":"Qantas pulls almost all international flights to March 2021","user_id":27127,"username":"Brett132","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"Brett132\" \/>","user_url":"\/users\/brett132"}", "{"type":"comment","id":"128101","url":"https:\/\/www.executivetraveller.com\/news\/australia-to-limit-inbound-passengers-to-4000-per-week#comment-128101","post_title":"Australia to impose '4,000 per week' cap on inbound passengers","user_id":15202,"username":"Hewnix","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"Hewnix\" \/>","user_url":"\/users\/view\/15202\/hewnix"}", "{"type":"thank","id":"128078","url":"\/news\/qantas-cancels-overseas-flights-to-march-2021#comment-128078","post_title":"Qantas pulls almost all international flights to March 2021","user_id":"28144","username":"KW72","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"KW72\" \/>","user_url":"\/users\/kw72"}", "{"type":"comment","id":"128100","url":"https:\/\/www.executivetraveller.com\/news\/qantas-cancels-overseas-flights-to-march-2021#comment-128100","post_title":"Qantas pulls almost all international flights to March 2021","user_id":8887,"username":"DownSouth","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"DownSouth\" \/>","user_url":"\/users\/view\/8887\/downsouth"}", "{"type":"comment","id":"128099","url":"https:\/\/www.executivetraveller.com\/news\/virgin-australia-2-0-what-do-velocity-frequent-flyers-want-to-see#comment-128099","post_title":"Virgin Australia 2.0: what do Velocity frequent flyers want to see?","user_id":4144,"username":"quick_dry","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"quick_dry\" \/>","user_url":"\/users\/view\/4144\/quick-dry"}", "{"type":"comment","id":"128097","url":"https:\/\/www.executivetraveller.com\/news\/virgin-australia-2-0-what-do-velocity-frequent-flyers-want-to-see#comment-128097","post_title":"Virgin Australia 2.0: what do Velocity frequent flyers want to see?","user_id":20245,"username":"chrissol","avatar":"<img 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2021","user_id":27896,"username":"Winelover1","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"Winelover1\" \/>","user_url":"\/users\/winelover1"}", "{"type":"comment","id":"128091","url":"https:\/\/www.executivetraveller.com\/news\/australia-to-limit-inbound-passengers-to-4000-per-week#comment-128091","post_title":"Australia to impose '4,000 per week' cap on inbound passengers","user_id":2484,"username":"patrickk","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"patrickk\" \/>","user_url":"\/users\/view\/2484\/patrickk"}", "{"type":"comment","id":"128089","url":"https:\/\/www.executivetraveller.com\/news\/australia-to-limit-inbound-passengers-to-4000-per-week#comment-128089","post_title":"Australia to impose '4,000 per week' cap on inbound passengers","user_id":9815,"username":"outthere1000","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"outthere1000\" \/>","user_url":"\/users\/view\/9815\/outthere1000"}", "{"type":"comment","id":"128088","url":"https:\/\/www.executivetraveller.com\/news\/australian-border-force-travel-ban-exemptions#comment-128088","post_title":"Australian Border Force grants 3,000 exemptions to overseas travel ban","user_id":28176,"username":"ram192","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"ram192\" \/>","user_url":"\/users\/ram192"}", "{"type":"thank","id":"128022","url":"\/news\/qantas-cancels-overseas-flights-to-march-2021#comment-128022","post_title":"Qantas pulls almost all 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"{"type":"comment","id":"128086","url":"https:\/\/www.executivetraveller.com\/news\/australia-to-limit-inbound-passengers-to-4000-per-week#comment-128086","post_title":"Australia to impose '4,000 per week' cap on inbound passengers","user_id":8427,"username":"ivanb52","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"ivanb52\" \/>","user_url":"\/users\/view\/8427\/ivanb52"}", "{"type":"comment","id":"128085","url":"https:\/\/www.executivetraveller.com\/qantas-boeing-747s-looking-back-on-half-a-century-of-flying#comment-128085","post_title":"The Qantas Boeing 747: looking back on a half-century of flying","user_id":27325,"username":"maxpress1","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"maxpress1\" 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href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge</a> until September, although they'll pocket a bonus 5,000 Qantas Points for the inconvenience.</p> <p><a href="https://www.ausbt.com.au/qantas-singapore-lounge-overcrowding-sends-passengers-elsewhere" target="_blank">As previously detailed</a> by <em>Australian Business Traveller</em>, Qantas has already been turning away Qantas Club members and some Gold-grade frequent flyers during evening peak periods.</p> <p>The airline is now looking for a longer-term solution to cater for the increasing number of passengers using the lounge in the wake of <a href="https://www.ausbt.com.au/qantas-ditches-dubai-returns-a380-to-sydney-singapore-london" target="_blank">Singapore replacing Dubai</a> as the stopover for London flights, which could see an expansion of the lounge along with the creation of a dedicated first class wing.</p> <p>In the meantime, the upgrading of the daily QF81/QF82 Sydney-Singapore flight from an Airbus A330 to the mighty Airbus A380 superjumbo across July and August has only added to the pressure on a lounge that's already bursting at the seams.</p> <p>As a result, all Qantas Club members travelling from Singapore in July and August – and at <em>all</em> times, not just during the busier evening hours – will be sent to the SATS Premier Lounge and have 5,000 Qantas Points credited to their Qantas Frequent Flyer account.</p> <p><img class="inserted-image caption-grey" title="Singapore's T1 SATS Premier Lounge" src="/photos/view/size:467,311/Chris/singapore-changi-sats-premier-lounge-t1-walk-through.jpg" alt="" width="467" height="311" /></p> <p>The airline has said it will contact those Qantas Club members prior to the departure of their flight.</p> <p>Passengers holding a <a href="https://www.ausbt.com.au/qantas-moves-to-digital-passes-for-qantas-clubs-business-lounges" target="_blank">complimentary Qantas lounge invitation</a> – including <a href="https://www.ausbt.com.au/why-qantas-lifetime-silver-status-is-worth-having" target="_blank">Qantas Silver frequent flyers</a> – will also be sent to the SATS lounge but won't receive any bonus Qantas Points.</p> <p><strong>AusBT review: <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge, Singapore Changi T1</a></strong></p> <p>This arrangement should also reduce the likelihood of Qantas Gold frequent flyers being turned away from the Singapore lounge during the busiest periods, although a Qantas spokesperson tells Australian Business Traveller that "during evening peak periods, our lounge hosts may still use their discretion in redirecting passengers to an alternative lounge... to ensure a comfortable experience for everyone."</p> <p>In addition to the SATS Premier Lounge, eligible Oneworld frequent flyers can also be redirected to the adjacent <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">British Airways lounge</a>.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,263/55e6331db4784914895746a1767f2254-ba-sin-entrance-920a.jpg" alt="" width="467" height="263" /></p> <p>This is also an option for business and first class passengers, along with Qantas Gold, Platinum and Platinum One-grade Qantas Frequent Flyer members, seeking to escape the crowded Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,311/55e623a90a14401eaa8d27b6767f2254-ba-singapore-lounge-1000n.jpg" alt="" width="467" height="311" /></p> <p><strong>Photos: <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">Inside British Airways’ Singapore lounge</a></strong></p> <p>Another alternative for that same set of Qantas passengers is Emirates' Singapore Lounge, found above Gate C1 and a short stroll from the Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The Emirates Singapore Lounge at Changi T1" src="/photos/view/size:862,646/5b1211275d884ce1a4f8707cdd799463-emirates-singapore-lounge-1500b.jpg" alt="" width="862" height="646" /></p> <p>"We know our customers look forward to their time in the Qantas lounges, so we apologise that we are unable to accommodate our Qantas Club members during this period," the spokesperson said.</p> <p>Qantas has already squeezed an extra 40 seats into the existing lounge's floorplan, and the spokesperson said the airline is "exploring a number of options to cater for the increasing number of passengers utilising our Singapore lounge, including the possibility of more space."</p>", "photo_gallery_id" => null, "comment_thread_id" => "16342", "show_comments" => "1", 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target="_blank">As previously detailed</a> by <em>Australian Business Traveller</em>, Qantas has already been turning away Qantas Club members and some Gold-grade frequent flyers during evening peak periods.</p> <p>The airline is now looking for a longer-term solution to cater for the increasing number of passengers using the lounge in the wake of <a href="https://www.ausbt.com.au/qantas-ditches-dubai-returns-a380-to-sydney-singapore-london" target="_blank">Singapore replacing Dubai</a> as the stopover for London flights, which could see an expansion of the lounge along with the creation of a dedicated first class wing.</p> <p>In the meantime, the upgrading of the daily QF81/QF82 Sydney-Singapore flight from an Airbus A330 to the mighty Airbus A380 superjumbo across July and August has only added to the pressure on a lounge that's already bursting at the seams.</p> <p>As a result, all Qantas Club members travelling from Singapore in July and August – and at <em>all</em> times, not just during the busier evening hours – will be sent to the SATS Premier Lounge and have 5,000 Qantas Points credited to their Qantas Frequent Flyer account.</p> <p><img class="inserted-image caption-grey" title="Singapore's T1 SATS Premier Lounge" src="/photos/view/size:467,311/Chris/singapore-changi-sats-premier-lounge-t1-walk-through.jpg" alt="" width="467" height="311" /></p> <p>The airline has said it will contact those Qantas Club members prior to the departure of their flight.</p> <p>Passengers holding a <a href="https://www.ausbt.com.au/qantas-moves-to-digital-passes-for-qantas-clubs-business-lounges" target="_blank">complimentary Qantas lounge invitation</a> – including <a href="https://www.ausbt.com.au/why-qantas-lifetime-silver-status-is-worth-having" target="_blank">Qantas Silver frequent flyers</a> – will also be sent to the SATS lounge but won't receive any bonus Qantas Points.</p> <p><strong>AusBT review: <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge, Singapore Changi T1</a></strong></p> <p>This arrangement should also reduce the likelihood of Qantas Gold frequent flyers being turned away from the Singapore lounge during the busiest periods, although a Qantas spokesperson tells Australian Business Traveller that "during evening peak periods, our lounge hosts may still use their discretion in redirecting passengers to an alternative lounge... to ensure a comfortable experience for everyone."</p> <p>In addition to the SATS Premier Lounge, eligible Oneworld frequent flyers can also be redirected to the adjacent <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">British Airways lounge</a>.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,263/55e6331db4784914895746a1767f2254-ba-sin-entrance-920a.jpg" alt="" width="467" height="263" /></p> <p>This is also an option for business and first class passengers, along with Qantas Gold, Platinum and Platinum One-grade Qantas Frequent Flyer members, seeking to escape the crowded Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,311/55e623a90a14401eaa8d27b6767f2254-ba-singapore-lounge-1000n.jpg" alt="" width="467" height="311" /></p> <p><strong>Photos: <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">Inside British Airways’ Singapore lounge</a></strong></p> <p>Another alternative for that same set of Qantas passengers is Emirates' Singapore Lounge, found above Gate C1 and a short stroll from the Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The Emirates Singapore Lounge at Changi T1" src="/photos/view/size:862,646/5b1211275d884ce1a4f8707cdd799463-emirates-singapore-lounge-1500b.jpg" alt="" width="862" height="646" /></p> <p>"We know our customers look forward to their time in the Qantas lounges, so we apologise that we are unable to accommodate our Qantas Club members during this period," the spokesperson said.</p> <p>Qantas has already squeezed an extra 40 seats into the existing lounge's floorplan, and the spokesperson said the airline is "exploring a number of options to cater for the increasing number of passengers utilising our Singapore lounge, including the possibility of more space."</p>" $url = "https://www.executivetraveller.com/qantas-club-members-lose-access-to-singapore-lounge-until-september" $type = "NewsArticle" $comment_count = "74 Comments" $linkToProfile = trueinclude - APP/views/news/view.ctp, line 216 View::_render() - CORE/cake/libs/view/view.php, line 736 View::render() - CORE/cake/libs/view/view.php, line 431 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TimeHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" TimeHelper::$params = array TimeHelper::$action = "view" TimeHelper::$plugin = NULL TimeHelper::$data = NULL TimeHelper::$namedArgs = NULL TimeHelper::$argSeparator = NULL TimeHelper::$validationErrors = NULL TimeHelper::$tags = array TimeHelper::$__tainted = NULL TimeHelper::$__cleaned = NULL $openGraph = OpenGraphHelper OpenGraphHelper::$helpers = array OpenGraphHelper::$base = "" OpenGraphHelper::$webroot = "/" OpenGraphHelper::$theme = NULL OpenGraphHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" OpenGraphHelper::$params = array OpenGraphHelper::$action = "view" OpenGraphHelper::$plugin = NULL OpenGraphHelper::$data = NULL OpenGraphHelper::$namedArgs = NULL OpenGraphHelper::$argSeparator = NULL OpenGraphHelper::$validationErrors = NULL OpenGraphHelper::$tags = array OpenGraphHelper::$__tainted = NULL OpenGraphHelper::$__cleaned = NULL OpenGraphHelper::$Html = HtmlHelper object OpenGraphHelper::$Seo = SeoHelper object $tags = TagsHelper TagsHelper::$helpers = array TagsHelper::$base = "" TagsHelper::$webroot = "/" TagsHelper::$theme = NULL TagsHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" TagsHelper::$params = array TagsHelper::$action = "view" TagsHelper::$plugin = NULL TagsHelper::$data = NULL TagsHelper::$namedArgs = NULL TagsHelper::$argSeparator = NULL TagsHelper::$validationErrors = NULL TagsHelper::$tags = array TagsHelper::$__tainted = NULL TagsHelper::$__cleaned = NULL TagsHelper::$Form = FormHelper object TagsHelper::$Html = HtmlHelper object TagsHelper::$Users = UsersHelper object TagsHelper::$Minify = MinifyHelper object TagsHelper::$Session = SessionHelper object $wysiwyg = WysiwygHelper WysiwygHelper::$helpers = array WysiwygHelper::$base = "" WysiwygHelper::$webroot = "/" WysiwygHelper::$theme = NULL WysiwygHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" WysiwygHelper::$params = array WysiwygHelper::$action = "view" WysiwygHelper::$plugin = NULL WysiwygHelper::$data = NULL WysiwygHelper::$namedArgs = NULL WysiwygHelper::$argSeparator = NULL WysiwygHelper::$validationErrors = NULL WysiwygHelper::$tags = array WysiwygHelper::$__tainted = NULL WysiwygHelper::$__cleaned = NULL WysiwygHelper::$Form = FormHelper object WysiwygHelper::$Html = HtmlHelper object WysiwygHelper::$Minify = MinifyHelper object $etUtil = EtUtilHelper EtUtilHelper::$helpers = array EtUtilHelper::$base = "" EtUtilHelper::$webroot = "/" EtUtilHelper::$theme = NULL EtUtilHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" EtUtilHelper::$params = array EtUtilHelper::$action = "view" EtUtilHelper::$plugin = NULL EtUtilHelper::$data = NULL EtUtilHelper::$namedArgs = NULL EtUtilHelper::$argSeparator = NULL EtUtilHelper::$validationErrors = NULL EtUtilHelper::$tags = array EtUtilHelper::$__tainted = NULL EtUtilHelper::$__cleaned = NULL EtUtilHelper::$Text = TextHelper object EtUtilHelper::$Session = SessionHelper object $ads = AdsHelper AdsHelper::$helpers = array AdsHelper::$base = "" AdsHelper::$webroot = "/" AdsHelper::$theme = NULL AdsHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" AdsHelper::$params = array AdsHelper::$action = "view" AdsHelper::$plugin = NULL AdsHelper::$data = NULL AdsHelper::$namedArgs = NULL AdsHelper::$argSeparator = NULL AdsHelper::$validationErrors = NULL AdsHelper::$tags = array AdsHelper::$__tainted = NULL AdsHelper::$__cleaned = NULL AdsHelper::$ArticlePhoto = ArticlePhotoHelper object $articlePhoto = ArticlePhotoHelper ArticlePhotoHelper::$helpers = NULL ArticlePhotoHelper::$base = "" ArticlePhotoHelper::$webroot = "/" ArticlePhotoHelper::$theme = NULL ArticlePhotoHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" ArticlePhotoHelper::$params = array ArticlePhotoHelper::$action = "view" ArticlePhotoHelper::$plugin = NULL ArticlePhotoHelper::$data = NULL ArticlePhotoHelper::$namedArgs = NULL ArticlePhotoHelper::$argSeparator = NULL ArticlePhotoHelper::$validationErrors = NULL ArticlePhotoHelper::$tags = array ArticlePhotoHelper::$__tainted = NULL ArticlePhotoHelper::$__cleaned = NULL $minify = MinifyHelper MinifyHelper::$templates = array MinifyHelper::$helpers = NULL MinifyHelper::$base = "" MinifyHelper::$webroot = "/" MinifyHelper::$theme = NULL MinifyHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" MinifyHelper::$params = array MinifyHelper::$action = "view" MinifyHelper::$plugin = NULL MinifyHelper::$data = NULL MinifyHelper::$namedArgs = NULL MinifyHelper::$argSeparator = NULL MinifyHelper::$validationErrors = NULL MinifyHelper::$tags = array MinifyHelper::$__tainted = NULL MinifyHelper::$__cleaned = NULL $session = SessionHelper SessionHelper::$helpers = array SessionHelper::$__active = true SessionHelper::$valid = false SessionHelper::$error = array SessionHelper::$_userAgent = "60e2f304e6af6f2dd34dae61e91aae4c" SessionHelper::$path = "/" SessionHelper::$lastError = 2 SessionHelper::$security = "medium" SessionHelper::$time = 1594396161 SessionHelper::$sessionTime = 1595404161 SessionHelper::$cookieLifeTime = false SessionHelper::$watchKeys = array SessionHelper::$id = NULL SessionHelper::$host = NULL SessionHelper::$timeout = NULL SessionHelper::$base = "" SessionHelper::$webroot = "/" SessionHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" SessionHelper::$params = array SessionHelper::$action = "view" SessionHelper::$data = NULL SessionHelper::$theme = NULL SessionHelper::$plugin = NULL $users = UsersHelper UsersHelper::$helpers = array UsersHelper::$base = "" UsersHelper::$webroot = "/" UsersHelper::$theme = NULL UsersHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" UsersHelper::$params = array UsersHelper::$action = "view" UsersHelper::$plugin = NULL UsersHelper::$data = NULL UsersHelper::$namedArgs = NULL UsersHelper::$argSeparator = NULL UsersHelper::$validationErrors = NULL UsersHelper::$tags = array UsersHelper::$__tainted = NULL UsersHelper::$__cleaned = NULL UsersHelper::$Session = SessionHelper object UsersHelper::$Minify = MinifyHelper object UsersHelper::$Html = HtmlHelper object $format = FormatHelper FormatHelper::$helpers = array FormatHelper::$base = "" FormatHelper::$webroot = "/" FormatHelper::$theme = NULL FormatHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" FormatHelper::$params = array FormatHelper::$action = "view" FormatHelper::$plugin = NULL FormatHelper::$data = NULL FormatHelper::$namedArgs = NULL FormatHelper::$argSeparator = NULL FormatHelper::$validationErrors = NULL FormatHelper::$tags = array FormatHelper::$__tainted = NULL FormatHelper::$__cleaned = NULL FormatHelper::$Text = TextHelper object $seo = SeoHelper SeoHelper::$helpers = array SeoHelper::$base = "" SeoHelper::$webroot = "/" SeoHelper::$theme = NULL SeoHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" SeoHelper::$params = array SeoHelper::$action = "view" SeoHelper::$plugin = NULL SeoHelper::$data = NULL SeoHelper::$namedArgs = NULL SeoHelper::$argSeparator = NULL SeoHelper::$validationErrors = NULL SeoHelper::$tags = array SeoHelper::$__tainted = NULL SeoHelper::$__cleaned = NULL SeoHelper::$Html = HtmlHelper object SeoHelper::$Format = FormatHelper object SeoHelper::$Text = TextHelper object $number = NumberHelper NumberHelper::$_currencies = array NumberHelper::$_currencyDefaults = array NumberHelper::$helpers = NULL NumberHelper::$base = "" NumberHelper::$webroot = "/" NumberHelper::$theme = NULL NumberHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" NumberHelper::$params = array NumberHelper::$action = "view" NumberHelper::$plugin = NULL NumberHelper::$data = NULL NumberHelper::$namedArgs = NULL NumberHelper::$argSeparator = NULL NumberHelper::$validationErrors = NULL NumberHelper::$tags = array NumberHelper::$__tainted = NULL NumberHelper::$__cleaned = NULL $text = TextHelper TextHelper::$helpers = NULL TextHelper::$base = "" TextHelper::$webroot = "/" TextHelper::$theme = NULL TextHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" TextHelper::$params = array TextHelper::$action = "view" TextHelper::$plugin = NULL TextHelper::$data = NULL TextHelper::$namedArgs = NULL TextHelper::$argSeparator = NULL TextHelper::$validationErrors = NULL TextHelper::$tags = array TextHelper::$__tainted = NULL TextHelper::$__cleaned = NULL $form = FormHelper FormHelper::$helpers = array FormHelper::$fieldset = array FormHelper::$__options = array FormHelper::$fields = array FormHelper::$requestType = "post" FormHelper::$defaultModel = "Article" FormHelper::$_inputDefaults = array FormHelper::$base = "" FormHelper::$webroot = "/" FormHelper::$theme = NULL FormHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" FormHelper::$params = array FormHelper::$action = "view" FormHelper::$plugin = NULL FormHelper::$data = NULL FormHelper::$namedArgs = NULL FormHelper::$argSeparator = NULL FormHelper::$validationErrors = NULL FormHelper::$tags = array FormHelper::$__tainted = NULL FormHelper::$__cleaned = NULL FormHelper::$Html = HtmlHelper object $html = HtmlHelper HtmlHelper::$tags = array HtmlHelper::$_crumbs = array HtmlHelper::$__includedScripts = array HtmlHelper::$_scriptBlockOptions = array HtmlHelper::$__docTypes = array HtmlHelper::$helpers = NULL HtmlHelper::$base = "" HtmlHelper::$webroot = "/" HtmlHelper::$theme = NULL HtmlHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" HtmlHelper::$params = array HtmlHelper::$action = "view" HtmlHelper::$plugin = NULL HtmlHelper::$data = NULL HtmlHelper::$namedArgs = NULL HtmlHelper::$argSeparator = NULL HtmlHelper::$validationErrors = NULL HtmlHelper::$__tainted = NULL HtmlHelper::$__cleaned = NULL $isModerator = false $showNewsletterPopup = false $globalMenus = array( array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ) ) $notification_feed = array( 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"{"type":"comment","id":"128086","url":"https:\/\/www.executivetraveller.com\/news\/australia-to-limit-inbound-passengers-to-4000-per-week#comment-128086","post_title":"Australia to impose '4,000 per week' cap on inbound passengers","user_id":8427,"username":"ivanb52","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"ivanb52\" \/>","user_url":"\/users\/view\/8427\/ivanb52"}", "{"type":"comment","id":"128085","url":"https:\/\/www.executivetraveller.com\/qantas-boeing-747s-looking-back-on-half-a-century-of-flying#comment-128085","post_title":"The Qantas Boeing 747: looking back on a half-century of flying","user_id":27325,"username":"maxpress1","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"maxpress1\" \/>","user_url":"\/users\/maxpress1"}", "{"type":"thank","id":"128059","url":"\/news\/australia-to-limit-inbound-passengers-to-4000-per-week#comment-128059","post_title":"Australia to impose '4,000 per week' cap on inbound passengers","user_id":"9322","username":"sydunipete","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"sydunipete\" \/>","user_url":"\/users\/sydunipete"}", "{"type":"comment","id":"128084","url":"https:\/\/www.executivetraveller.com\/news\/virgin-australia-2-0-what-do-velocity-frequent-flyers-want-to-see#comment-128084","post_title":"Virgin Australia 2.0: what do Velocity frequent flyers want to see?","user_id":17648,"username":"williamjs","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" 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2021","user_id":7196,"username":"airADL","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"airADL\" \/>","user_url":"\/users\/view\/7196\/airadl"}", "{"type":"comment","id":"128073","url":"https:\/\/www.executivetraveller.com\/news\/qantas-cancels-overseas-flights-to-march-2021#comment-128073","post_title":"Qantas pulls almost all international flights to March 2021","user_id":22507,"username":"LostInTransit","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/5d5cd223f0584a0db4386388dd799463-george-clooney-up-in-the-air.jpg\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"LostInTransit\" \/>","user_url":"\/users\/view\/22507\/lostintransit"}", "{"type":"thank","id":"128064","url":"\/news\/qantas-cancels-overseas-flights-to-march-2021#comment-128064","post_title":"Qantas pulls almost all international flights to March 2021","user_id":"28376","username":"AUSUK3","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"AUSUK3\" \/>","user_url":"\/users\/ausuk3"}" ) $countryCode = "US" $isMobile = false $main_class = "reading-list article-page" $layout_kind = "" $item = array( "Article" => array( "id" => "15079", "kind" => "news", "behaviour" => "", "user_id" => "4", "include_bio" => "1", "title" => "Qantas Club members lose access to Singapore lounge until September", "stand_first" => null, "body" => "<p>Continued over-crowding at the <a href="https://www.ausbt.com.au/qantas-new-singapore-first-class-lounge-to-open-november-2019" target="_blank">Qantas Singapore Lounge</a> will see all Qantas Club members redirected to the nearby <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge</a> until September, although they'll pocket a bonus 5,000 Qantas Points for the inconvenience.</p> <p><a href="https://www.ausbt.com.au/qantas-singapore-lounge-overcrowding-sends-passengers-elsewhere" target="_blank">As previously detailed</a> by <em>Australian Business Traveller</em>, Qantas has already been turning away Qantas Club members and some Gold-grade frequent flyers during evening peak periods.</p> <p>The airline is now looking for a longer-term solution to cater for the increasing number of passengers using the lounge in the wake of <a href="https://www.ausbt.com.au/qantas-ditches-dubai-returns-a380-to-sydney-singapore-london" target="_blank">Singapore replacing Dubai</a> as the stopover for London flights, which could see an expansion of the lounge along with the creation of a dedicated first class wing.</p> <p>In the meantime, the upgrading of the daily QF81/QF82 Sydney-Singapore flight from an Airbus A330 to the mighty Airbus A380 superjumbo across July and August has only added to the pressure on a lounge that's already bursting at the seams.</p> <p>As a result, all Qantas Club members travelling from Singapore in July and August – and at <em>all</em> times, not just during the busier evening hours – will be sent to the SATS Premier Lounge and have 5,000 Qantas Points credited to their Qantas Frequent Flyer account.</p> <p><img class="inserted-image caption-grey" title="Singapore's T1 SATS Premier Lounge" src="/photos/view/size:467,311/Chris/singapore-changi-sats-premier-lounge-t1-walk-through.jpg" alt="" width="467" height="311" /></p> <p>The airline has said it will contact those Qantas Club members prior to the departure of their flight.</p> <p>Passengers holding a <a href="https://www.ausbt.com.au/qantas-moves-to-digital-passes-for-qantas-clubs-business-lounges" target="_blank">complimentary Qantas lounge invitation</a> – including <a href="https://www.ausbt.com.au/why-qantas-lifetime-silver-status-is-worth-having" target="_blank">Qantas Silver frequent flyers</a> – will also be sent to the SATS lounge but won't receive any bonus Qantas Points.</p> <p><strong>AusBT review: <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge, Singapore Changi T1</a></strong></p> <p>This arrangement should also reduce the likelihood of Qantas Gold frequent flyers being turned away from the Singapore lounge during the busiest periods, although a Qantas spokesperson tells Australian Business Traveller that "during evening peak periods, our lounge hosts may still use their discretion in redirecting passengers to an alternative lounge... to ensure a comfortable experience for everyone."</p> <p>In addition to the SATS Premier Lounge, eligible Oneworld frequent flyers can also be redirected to the adjacent <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">British Airways lounge</a>.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,263/55e6331db4784914895746a1767f2254-ba-sin-entrance-920a.jpg" alt="" width="467" height="263" /></p> <p>This is also an option for business and first class passengers, along with Qantas Gold, Platinum and Platinum One-grade Qantas Frequent Flyer members, seeking to escape the crowded Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,311/55e623a90a14401eaa8d27b6767f2254-ba-singapore-lounge-1000n.jpg" alt="" width="467" height="311" /></p> <p><strong>Photos: <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">Inside British Airways’ Singapore lounge</a></strong></p> <p>Another alternative for that same set of Qantas passengers is Emirates' Singapore Lounge, found above Gate C1 and a short stroll from the Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The Emirates Singapore Lounge at Changi T1" src="/photos/view/size:862,646/5b1211275d884ce1a4f8707cdd799463-emirates-singapore-lounge-1500b.jpg" alt="" width="862" height="646" /></p> <p>"We know our customers look forward to their time in the Qantas lounges, so we apologise that we are unable to accommodate our Qantas Club members during this period," the spokesperson said.</p> <p>Qantas has already squeezed an extra 40 seats into the existing lounge's floorplan, and the spokesperson said the airline is "exploring a number of options to cater for the increasing number of passengers utilising our Singapore lounge, including the possibility of more space."</p>", "photo_gallery_id" => null, "comment_thread_id" => "16342", "show_comments" => "1", 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https://www.executivetraveller.com/photos/view/size:960,540/5b3ebe62086c42f2b6cd0c4add799463-qantas-singapore-lounge-920z.jpg 960w, https://www.executivetraveller.com/photos/view/size:1200,675/5b3ebe62086c42f2b6cd0c4add799463-qantas-singapore-lounge-920z.jpg 1200w" $sponsored_caption = "" $width = 1200 $title = "Qantas Club members lose access to Singapore lounge until September" $desc = "<p>Continued over-crowding at the <a href="https://www.ausbt.com.au/qantas-new-singapore-first-class-lounge-to-open-november-2019" target="_blank">Qantas Singapore Lounge</a> will see all Qantas Club members redirected to the nearby <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge</a> until September, although they'll pocket a bonus 5,000 Qantas Points for the inconvenience.</p> <p><a href="https://www.ausbt.com.au/qantas-singapore-lounge-overcrowding-sends-passengers-elsewhere" target="_blank">As previously detailed</a> by <em>Australian Business Traveller</em>, Qantas has already been turning away Qantas Club members and some Gold-grade frequent flyers during evening peak periods.</p> <p>The airline is now looking for a longer-term solution to cater for the increasing number of passengers using the lounge in the wake of <a href="https://www.ausbt.com.au/qantas-ditches-dubai-returns-a380-to-sydney-singapore-london" target="_blank">Singapore replacing Dubai</a> as the stopover for London flights, which could see an expansion of the lounge along with the creation of a dedicated first class wing.</p> <p>In the meantime, the upgrading of the daily QF81/QF82 Sydney-Singapore flight from an Airbus A330 to the mighty Airbus A380 superjumbo across July and August has only added to the pressure on a lounge that's already bursting at the seams.</p> <p>As a result, all Qantas Club members travelling from Singapore in July and August – and at <em>all</em> times, not just during the busier evening hours – will be sent to the SATS Premier Lounge and have 5,000 Qantas Points credited to their Qantas Frequent Flyer account.</p> <p><img class="inserted-image caption-grey" title="Singapore's T1 SATS Premier Lounge" src="/photos/view/size:467,311/Chris/singapore-changi-sats-premier-lounge-t1-walk-through.jpg" alt="" width="467" height="311" /></p> <p>The airline has said it will contact those Qantas Club members prior to the departure of their flight.</p> <p>Passengers holding a <a href="https://www.ausbt.com.au/qantas-moves-to-digital-passes-for-qantas-clubs-business-lounges" target="_blank">complimentary Qantas lounge invitation</a> – including <a href="https://www.ausbt.com.au/why-qantas-lifetime-silver-status-is-worth-having" target="_blank">Qantas Silver frequent flyers</a> – will also be sent to the SATS lounge but won't receive any bonus Qantas Points.</p> <p><strong>AusBT review: <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge, Singapore Changi T1</a></strong></p> <p>This arrangement should also reduce the likelihood of Qantas Gold frequent flyers being turned away from the Singapore lounge during the busiest periods, although a Qantas spokesperson tells Australian Business Traveller that "during evening peak periods, our lounge hosts may still use their discretion in redirecting passengers to an alternative lounge... to ensure a comfortable experience for everyone."</p> <p>In addition to the SATS Premier Lounge, eligible Oneworld frequent flyers can also be redirected to the adjacent <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">British Airways lounge</a>.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,263/55e6331db4784914895746a1767f2254-ba-sin-entrance-920a.jpg" alt="" width="467" height="263" /></p> <p>This is also an option for business and first class passengers, along with Qantas Gold, Platinum and Platinum One-grade Qantas Frequent Flyer members, seeking to escape the crowded Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,311/55e623a90a14401eaa8d27b6767f2254-ba-singapore-lounge-1000n.jpg" alt="" width="467" height="311" /></p> <p><strong>Photos: <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">Inside British Airways’ Singapore lounge</a></strong></p> <p>Another alternative for that same set of Qantas passengers is Emirates' Singapore Lounge, found above Gate C1 and a short stroll from the Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The Emirates Singapore Lounge at Changi T1" src="/photos/view/size:862,646/5b1211275d884ce1a4f8707cdd799463-emirates-singapore-lounge-1500b.jpg" alt="" width="862" height="646" /></p> <p>"We know our customers look forward to their time in the Qantas lounges, so we apologise that we are unable to accommodate our Qantas Club members during this period," the spokesperson said.</p> <p>Qantas has already squeezed an extra 40 seats into the existing lounge's floorplan, and the spokesperson said the airline is "exploring a number of options to cater for the increasing number of passengers utilising our Singapore lounge, including the possibility of more space."</p>" $url = "https://www.executivetraveller.com/qantas-club-members-lose-access-to-singapore-lounge-until-september" $type = "NewsArticle" $comment_count = "74 Comments" $linkToProfile = trueinclude - APP/views/news/view.ctp, line 222 View::_render() - CORE/cake/libs/view/view.php, line 736 View::render() - CORE/cake/libs/view/view.php, line 431 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array EtUtilHelper::$__tainted = NULL EtUtilHelper::$__cleaned = NULL EtUtilHelper::$Text = TextHelper object EtUtilHelper::$Session = SessionHelper object $ads = AdsHelper AdsHelper::$helpers = array AdsHelper::$base = "" AdsHelper::$webroot = "/" AdsHelper::$theme = NULL AdsHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" AdsHelper::$params = array AdsHelper::$action = "view" AdsHelper::$plugin = NULL AdsHelper::$data = NULL AdsHelper::$namedArgs = NULL AdsHelper::$argSeparator = NULL AdsHelper::$validationErrors = NULL AdsHelper::$tags = array AdsHelper::$__tainted = NULL AdsHelper::$__cleaned = NULL AdsHelper::$ArticlePhoto = ArticlePhotoHelper object $articlePhoto = ArticlePhotoHelper ArticlePhotoHelper::$helpers = NULL ArticlePhotoHelper::$base = "" ArticlePhotoHelper::$webroot = "/" ArticlePhotoHelper::$theme = NULL ArticlePhotoHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" ArticlePhotoHelper::$params = array ArticlePhotoHelper::$action = "view" ArticlePhotoHelper::$plugin = NULL ArticlePhotoHelper::$data = NULL ArticlePhotoHelper::$namedArgs = NULL ArticlePhotoHelper::$argSeparator = NULL ArticlePhotoHelper::$validationErrors = NULL ArticlePhotoHelper::$tags = array ArticlePhotoHelper::$__tainted = NULL ArticlePhotoHelper::$__cleaned = NULL $minify = MinifyHelper MinifyHelper::$templates = array MinifyHelper::$helpers = NULL MinifyHelper::$base = "" MinifyHelper::$webroot = "/" MinifyHelper::$theme = NULL MinifyHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" MinifyHelper::$params = array MinifyHelper::$action = "view" MinifyHelper::$plugin = NULL MinifyHelper::$data = NULL MinifyHelper::$namedArgs = NULL MinifyHelper::$argSeparator = NULL MinifyHelper::$validationErrors = NULL MinifyHelper::$tags = array MinifyHelper::$__tainted = NULL MinifyHelper::$__cleaned = NULL $session = SessionHelper SessionHelper::$helpers = array SessionHelper::$__active = true SessionHelper::$valid = false SessionHelper::$error = array SessionHelper::$_userAgent = "60e2f304e6af6f2dd34dae61e91aae4c" SessionHelper::$path = "/" SessionHelper::$lastError = 2 SessionHelper::$security = "medium" SessionHelper::$time = 1594396161 SessionHelper::$sessionTime = 1595404161 SessionHelper::$cookieLifeTime = false SessionHelper::$watchKeys = array SessionHelper::$id = NULL SessionHelper::$host = NULL SessionHelper::$timeout = NULL SessionHelper::$base = "" SessionHelper::$webroot = "/" SessionHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" SessionHelper::$params = array SessionHelper::$action = "view" SessionHelper::$data = NULL SessionHelper::$theme = NULL SessionHelper::$plugin = NULL $users = UsersHelper UsersHelper::$helpers = array UsersHelper::$base = "" UsersHelper::$webroot = "/" UsersHelper::$theme = NULL UsersHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" UsersHelper::$params = array UsersHelper::$action = "view" UsersHelper::$plugin = NULL UsersHelper::$data = NULL UsersHelper::$namedArgs = NULL UsersHelper::$argSeparator = NULL UsersHelper::$validationErrors = NULL UsersHelper::$tags = array UsersHelper::$__tainted = NULL UsersHelper::$__cleaned = NULL UsersHelper::$Session = SessionHelper object UsersHelper::$Minify = MinifyHelper object UsersHelper::$Html = HtmlHelper object $format = FormatHelper FormatHelper::$helpers = array FormatHelper::$base = "" FormatHelper::$webroot = "/" FormatHelper::$theme = NULL FormatHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" FormatHelper::$params = array FormatHelper::$action = "view" FormatHelper::$plugin = NULL FormatHelper::$data = NULL FormatHelper::$namedArgs = NULL FormatHelper::$argSeparator = NULL FormatHelper::$validationErrors = NULL FormatHelper::$tags = array FormatHelper::$__tainted = NULL FormatHelper::$__cleaned = NULL FormatHelper::$Text = TextHelper object $seo = SeoHelper SeoHelper::$helpers = array SeoHelper::$base = "" SeoHelper::$webroot = "/" SeoHelper::$theme = NULL SeoHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" SeoHelper::$params = array SeoHelper::$action = "view" SeoHelper::$plugin = NULL SeoHelper::$data = NULL SeoHelper::$namedArgs = NULL SeoHelper::$argSeparator = NULL SeoHelper::$validationErrors = NULL SeoHelper::$tags = array SeoHelper::$__tainted = NULL SeoHelper::$__cleaned = NULL SeoHelper::$Html = HtmlHelper object SeoHelper::$Format = FormatHelper object SeoHelper::$Text = TextHelper object $number = NumberHelper NumberHelper::$_currencies = array NumberHelper::$_currencyDefaults = array NumberHelper::$helpers = NULL NumberHelper::$base = "" NumberHelper::$webroot = "/" NumberHelper::$theme = NULL NumberHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" NumberHelper::$params = array NumberHelper::$action = "view" NumberHelper::$plugin = NULL NumberHelper::$data = NULL NumberHelper::$namedArgs = NULL NumberHelper::$argSeparator = NULL NumberHelper::$validationErrors = NULL NumberHelper::$tags = array NumberHelper::$__tainted = NULL NumberHelper::$__cleaned = NULL $text = TextHelper TextHelper::$helpers = NULL TextHelper::$base = "" TextHelper::$webroot = "/" TextHelper::$theme = NULL TextHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" TextHelper::$params = array TextHelper::$action = "view" TextHelper::$plugin = NULL TextHelper::$data = NULL TextHelper::$namedArgs = NULL TextHelper::$argSeparator = NULL TextHelper::$validationErrors = NULL TextHelper::$tags = array TextHelper::$__tainted = NULL TextHelper::$__cleaned = NULL $form = FormHelper FormHelper::$helpers = array FormHelper::$fieldset = array FormHelper::$__options = array FormHelper::$fields = array FormHelper::$requestType = "post" FormHelper::$defaultModel = "Article" FormHelper::$_inputDefaults = array FormHelper::$base = "" FormHelper::$webroot = "/" FormHelper::$theme = NULL FormHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" FormHelper::$params = array FormHelper::$action = "view" FormHelper::$plugin = NULL FormHelper::$data = NULL FormHelper::$namedArgs = NULL FormHelper::$argSeparator = NULL FormHelper::$validationErrors = NULL FormHelper::$tags = array FormHelper::$__tainted = NULL FormHelper::$__cleaned = NULL FormHelper::$Html = HtmlHelper object $html = HtmlHelper HtmlHelper::$tags = array HtmlHelper::$_crumbs = array HtmlHelper::$__includedScripts = array HtmlHelper::$_scriptBlockOptions = array HtmlHelper::$__docTypes = array HtmlHelper::$helpers = NULL HtmlHelper::$base = "" HtmlHelper::$webroot = "/" HtmlHelper::$theme = NULL HtmlHelper::$here = "/qantas-club-members-lose-access-to-singapore-lounge-until-september" HtmlHelper::$params = array HtmlHelper::$action = "view" HtmlHelper::$plugin = NULL HtmlHelper::$data = NULL HtmlHelper::$namedArgs = NULL HtmlHelper::$argSeparator = NULL HtmlHelper::$validationErrors = NULL HtmlHelper::$__tainted = NULL HtmlHelper::$__cleaned = NULL $isModerator = false $showNewsletterPopup = false $globalMenus = array( array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ), array( "Menu" => array(), "children" => array() ) ) $notification_feed = array( 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pulls almost all international flights to March 2021","user_id":"28376","username":"AUSUK3","avatar":"<img data-src=\"https:\/\/www.executivetraveller.com\/photos\/view\/size:20,20\/no-avatar.png\" class=\"border-circle lazyload\" data-sizes=\"auto\" data-aspectratio=\"1.8\" alt=\"AUSUK3\" \/>","user_url":"\/users\/ausuk3"}" ) $countryCode = "US" $isMobile = false $main_class = "reading-list article-page" $layout_kind = "" $item = array( "Article" => array( "id" => "15079", "kind" => "news", "behaviour" => "", "user_id" => "4", "include_bio" => "1", "title" => "Qantas Club members lose access to Singapore lounge until September", "stand_first" => null, "body" => "<p>Continued over-crowding at the <a href="https://www.ausbt.com.au/qantas-new-singapore-first-class-lounge-to-open-november-2019" target="_blank">Qantas Singapore Lounge</a> will see all Qantas Club members redirected to the nearby <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge</a> until September, although they'll pocket a bonus 5,000 Qantas Points for the inconvenience.</p> <p><a href="https://www.ausbt.com.au/qantas-singapore-lounge-overcrowding-sends-passengers-elsewhere" target="_blank">As previously detailed</a> by <em>Australian Business Traveller</em>, Qantas has already been turning away Qantas Club members and some Gold-grade frequent flyers during evening peak periods.</p> <p>The airline is now looking for a longer-term solution to cater for the increasing number of passengers using the lounge in the wake of <a href="https://www.ausbt.com.au/qantas-ditches-dubai-returns-a380-to-sydney-singapore-london" target="_blank">Singapore replacing Dubai</a> as the stopover for London flights, which could see an expansion of the lounge along with the creation of a dedicated first class wing.</p> <p>In the meantime, the upgrading of the daily QF81/QF82 Sydney-Singapore flight from an Airbus A330 to the mighty Airbus A380 superjumbo across July and August has only added to the pressure on a lounge that's already bursting at the seams.</p> <p>As a result, all Qantas Club members travelling from Singapore in July and August – and at <em>all</em> times, not just during the busier evening hours – will be sent to the SATS Premier Lounge and have 5,000 Qantas Points credited to their Qantas Frequent Flyer account.</p> <p><img class="inserted-image caption-grey" title="Singapore's T1 SATS Premier Lounge" src="/photos/view/size:467,311/Chris/singapore-changi-sats-premier-lounge-t1-walk-through.jpg" alt="" width="467" height="311" /></p> <p>The airline has said it will contact those Qantas Club members prior to the departure of their flight.</p> <p>Passengers holding a <a href="https://www.ausbt.com.au/qantas-moves-to-digital-passes-for-qantas-clubs-business-lounges" target="_blank">complimentary Qantas lounge invitation</a> – including <a href="https://www.ausbt.com.au/why-qantas-lifetime-silver-status-is-worth-having" target="_blank">Qantas Silver frequent flyers</a> – will also be sent to the SATS lounge but won't receive any bonus Qantas Points.</p> <p><strong>AusBT review: <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge, Singapore Changi T1</a></strong></p> <p>This arrangement should also reduce the likelihood of Qantas Gold frequent flyers being turned away from the Singapore lounge during the busiest periods, although a Qantas spokesperson tells Australian Business Traveller that "during evening peak periods, our lounge hosts may still use their discretion in redirecting passengers to an alternative lounge... to ensure a comfortable experience for everyone."</p> <p>In addition to the SATS Premier Lounge, eligible Oneworld frequent flyers can also be redirected to the adjacent <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">British Airways lounge</a>.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,263/55e6331db4784914895746a1767f2254-ba-sin-entrance-920a.jpg" alt="" width="467" height="263" /></p> <p>This is also an option for business and first class passengers, along with Qantas Gold, Platinum and Platinum One-grade Qantas Frequent Flyer members, seeking to escape the crowded Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,311/55e623a90a14401eaa8d27b6767f2254-ba-singapore-lounge-1000n.jpg" alt="" width="467" height="311" /></p> <p><strong>Photos: <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">Inside British Airways’ Singapore lounge</a></strong></p> <p>Another alternative for that same set of Qantas passengers is Emirates' Singapore Lounge, found above Gate C1 and a short stroll from the Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The Emirates Singapore Lounge at Changi T1" src="/photos/view/size:862,646/5b1211275d884ce1a4f8707cdd799463-emirates-singapore-lounge-1500b.jpg" alt="" width="862" height="646" /></p> <p>"We know our customers look forward to their time in the Qantas lounges, so we apologise that we are unable to accommodate our Qantas Club members during this period," the spokesperson said.</p> <p>Qantas has already squeezed an extra 40 seats into the existing lounge's floorplan, and the spokesperson said the airline is "exploring a number of options to cater for the increasing number of passengers utilising our Singapore lounge, including the possibility of more space."</p>", "photo_gallery_id" => null, "comment_thread_id" => "16342", "show_comments" => "1", 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https://www.executivetraveller.com/photos/view/size:960,540/5b3ebe62086c42f2b6cd0c4add799463-qantas-singapore-lounge-920z.jpg 960w, https://www.executivetraveller.com/photos/view/size:1200,675/5b3ebe62086c42f2b6cd0c4add799463-qantas-singapore-lounge-920z.jpg 1200w" $sponsored_caption = "" $width = 1200 $title = "Qantas Club members lose access to Singapore lounge until September" $desc = "<p>Continued over-crowding at the <a href="https://www.ausbt.com.au/qantas-new-singapore-first-class-lounge-to-open-november-2019" target="_blank">Qantas Singapore Lounge</a> will see all Qantas Club members redirected to the nearby <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge</a> until September, although they'll pocket a bonus 5,000 Qantas Points for the inconvenience.</p> <p><a href="https://www.ausbt.com.au/qantas-singapore-lounge-overcrowding-sends-passengers-elsewhere" target="_blank">As previously detailed</a> by <em>Australian Business Traveller</em>, Qantas has already been turning away Qantas Club members and some Gold-grade frequent flyers during evening peak periods.</p> <p>The airline is now looking for a longer-term solution to cater for the increasing number of passengers using the lounge in the wake of <a href="https://www.ausbt.com.au/qantas-ditches-dubai-returns-a380-to-sydney-singapore-london" target="_blank">Singapore replacing Dubai</a> as the stopover for London flights, which could see an expansion of the lounge along with the creation of a dedicated first class wing.</p> <p>In the meantime, the upgrading of the daily QF81/QF82 Sydney-Singapore flight from an Airbus A330 to the mighty Airbus A380 superjumbo across July and August has only added to the pressure on a lounge that's already bursting at the seams.</p> <p>As a result, all Qantas Club members travelling from Singapore in July and August – and at <em>all</em> times, not just during the busier evening hours – will be sent to the SATS Premier Lounge and have 5,000 Qantas Points credited to their Qantas Frequent Flyer account.</p> <p><img class="inserted-image caption-grey" title="Singapore's T1 SATS Premier Lounge" src="/photos/view/size:467,311/Chris/singapore-changi-sats-premier-lounge-t1-walk-through.jpg" alt="" width="467" height="311" /></p> <p>The airline has said it will contact those Qantas Club members prior to the departure of their flight.</p> <p>Passengers holding a <a href="https://www.ausbt.com.au/qantas-moves-to-digital-passes-for-qantas-clubs-business-lounges" target="_blank">complimentary Qantas lounge invitation</a> – including <a href="https://www.ausbt.com.au/why-qantas-lifetime-silver-status-is-worth-having" target="_blank">Qantas Silver frequent flyers</a> – will also be sent to the SATS lounge but won't receive any bonus Qantas Points.</p> <p><strong>AusBT review: <a href="https://www.ausbt.com.au/new-sats-t1-premier-lounge-singapore-changi-airport-s-best-priority-pass-lounge-review" target="_blank">SATS Premier Lounge, Singapore Changi T1</a></strong></p> <p>This arrangement should also reduce the likelihood of Qantas Gold frequent flyers being turned away from the Singapore lounge during the busiest periods, although a Qantas spokesperson tells Australian Business Traveller that "during evening peak periods, our lounge hosts may still use their discretion in redirecting passengers to an alternative lounge... to ensure a comfortable experience for everyone."</p> <p>In addition to the SATS Premier Lounge, eligible Oneworld frequent flyers can also be redirected to the adjacent <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">British Airways lounge</a>.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,263/55e6331db4784914895746a1767f2254-ba-sin-entrance-920a.jpg" alt="" width="467" height="263" /></p> <p>This is also an option for business and first class passengers, along with Qantas Gold, Platinum and Platinum One-grade Qantas Frequent Flyer members, seeking to escape the crowded Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The British Airways Singapore Lounge at Changi T1" src="/photos/view/size:467,311/55e623a90a14401eaa8d27b6767f2254-ba-singapore-lounge-1000n.jpg" alt="" width="467" height="311" /></p> <p><strong>Photos: <a href="https://www.ausbt.com.au/british-airways-opens-new-singapore-airport-lounge-concorde-bar" target="_blank">Inside British Airways’ Singapore lounge</a></strong></p> <p>Another alternative for that same set of Qantas passengers is Emirates' Singapore Lounge, found above Gate C1 and a short stroll from the Qantas lounge.</p> <p><img class="inserted-image caption-grey" title="The Emirates Singapore Lounge at Changi T1" src="/photos/view/size:862,646/5b1211275d884ce1a4f8707cdd799463-emirates-singapore-lounge-1500b.jpg" alt="" width="862" height="646" /></p> <p>"We know our customers look forward to their time in the Qantas lounges, so we apologise that we are unable to accommodate our Qantas Club members during this period," the spokesperson said.</p> <p>Qantas has already squeezed an extra 40 seats into the existing lounge's floorplan, and the spokesperson said the airline is "exploring a number of options to cater for the increasing number of passengers utilising our Singapore lounge, including the possibility of more space."</p>" $url = "https://www.executivetraveller.com/qantas-club-members-lose-access-to-singapore-lounge-until-september" $type = "NewsArticle" $comment_count = "74 Comments" $linkToProfile = trueinclude - APP/views/news/view.ctp, line 222 View::_render() - CORE/cake/libs/view/view.php, line 736 View::render() - CORE/cake/libs/view/view.php, line 431 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24 Aug 2011
Total posts 692
You can't imagine this situation will be resolved by September. I would assume that, come September, the arrangement is either extended (though I doubt the 5000 pont arrangement would continue) or QF makes an announcement that Qantas Club membership no longer includes any lounge access in SIN.
Qantas - Qantas Frequent Flyer
30 Dec 2016
Total posts 15
As a QFF Gold I'd be pretty miffed to be relegated to a qantas club lounge instead of the normal international lounge
16 Nov 2011
Total posts 560
There are no international Qantas clubs so no chance of relegation to the Qantas club. Which interestingly is what you would be using domestically as a qantas gold.
Qantas - Qantas Frequent Flyer
30 Dec 2016
Total posts 15
Of course I know that I’m just replying to the suggestion by reeves35
16 Nov 2011
Total posts 560
Sorry didn’t notice you were reply to the post above.
Qantas - Qantas Frequent Flyer
30 Dec 2016
Total posts 15
Absolutely, the provision for first in Singapore is pretty poor, just some reserved loungers
23 Jul 2017
Total posts 55
The offer for first class passenger in the Singapore lounge is appalling. A row of seats against the windows and extremely poor lighting.
Qantas - Qantas Frequent Flyer
09 Feb 2015
Total posts 300
I cannot see Qantas declining lounge access for QC members and not providing them with an alternative lounge. This just will not happen.
Singapore Airlines - The PPS Club
11 Jul 2014
Total posts 40
I am curious if Qantas could relocate to Terminal 4 in the long term. Cathay use this terminal so there would be a One World partner. There is probably more space there to create a new flagship lounge. I don't know if any gates can cater for an A380, or if they can be upgraded to cater for the A380. I imagine it is an option worth exploring
13 Sep 2016
Total posts 184
Any terminal move at Singapore would also need to include Jetstar Asia, if Qantas was looking at a new terminal you'd think they would have already gone for T4 before it opened. If Qantas is going to change terminals I would put money on T5 which is still many years away.
10 Apr 2016
Total posts 43
This would be highly unlikely. Cathay have no connections with other OneWorld partners. Qantas has JAL, Finnair, Jetstar, etc, etc, that are all in T1.
QF
02 Nov 2012
Total posts 39
I don't believe no lounge access for QP members is acceptable. This is a major QF destination, QF have a lounge here so QF must provide the contracted service here, either directly or via 3rd party such as SATS or EK.
16 Nov 2011
Total posts 560
They are being provided an alternative.
23 Jul 2017
Total posts 55
As a platinum flyer, I'll take the 5000 points and go to SATS or the BA lounge. The Qantas one is horrid, even though the staff work hard to make it as good as they can.
QF
02 Nov 2012
Total posts 39
Sorry should have been clearer that i was referring to the period after September. We will see what the future brings.
30 Oct 2017
Total posts 4
Agree, but would also add that SATS is not really a comparable alternative. People have paid in good faith and sould be serviced as such. Qantas have over reached and it’s a poor brand experience.
Qantas - Qantas Frequent Flyer
09 Feb 2015
Total posts 300
Qantas have definitely dropped the ball in Singapore when it comes to the lounge and the chronic overcrowding issues.
27 Apr 2017
Total posts 39
Exactly. It is completely unacceptable. They should have come up with a method of addressing this issue before they switched from DXB to SIN. It was completely foreseeable.
20 Jan 2017
Total posts 41
100% agree with the above, you only have to go back to when this was first announced and the articles on this site to know judging from all the comments this is exactly what was going to happen.
Feel sorry for the QC members that have to miss out due to Qantas' huge oversight.
Qantas - Qantas Frequent Flyer
15 Sep 2016
Total posts 13
24 Apr 2012
Total posts 3027
Access to the Emirates Lounge in Singapore is available to Qantas Gold and above plus Qantas business class, not Platinum and above.
Qantas - Qantas Frequent Flyer
15 Sep 2016
Total posts 13
Oops, my Bad - thanks Chris - correct Gold and above...
19 Aug 2011
Total posts 52
Found out the hard way that on my flight to Phuket on Jetstar booked as a QF flight number and having Platinum cant use either the BA or Emirates lounges. The Qantas lounge manger showed me the fine print that access only available if flying on a Qantas operated aircraft.
16 Nov 2011
Total posts 560
Code shares all work much the same way. Unless the operating airline is a OneWorld airline you get the Qantas lounge or nothing.
Qantas - Qantas Frequent Flyer
22 Jul 2015
Total posts 223
Move back to DXB for the LHR flights. No issue with Lounges there. I'm in a minority who preferred the DXB stop
22 Mar 2013
Total posts 28
i don't know why people downvote this comment, but i prefer DXB too.
24 Oct 2010
Total posts 2389
Might be because 'solve the overcrowding-at-Singapore- lounge issue by moving your hub back to Dubai' is far from a sensible solution..?
Qantas - Qantas Frequent Flyer
22 Jul 2015
Total posts 223
Its not a solution, just wishful thinking. The lounge situation in Dubai is not a situation at all given the size of the Emirates lounges and plus the connectivity to Europe. We have an office in Amsterdam and so in the past QF1 and then an EK flight to Schipol. Now I have to trek to LHR and the complete pain of a transit at LHR. A cheap Easy Jet flight from say Luton to AMS is not possible given the hassle of getting there from LHR. Moving to SIN is fine but ask all professionals travelling, the lounge and stop is a place to freshen up and not a destination in its own right. SIngapore is a fine lounge but it has issues with space as is evident.
Virgin Australia - Velocity Rewards
20 Nov 2017
Total posts 104
Don't fly QF then. Simples.
Qantas - Qantas Frequent Flyer
22 Jul 2015
Total posts 223
One World and the fact that 65 % of my flying is to the US and balance to HK, Singapore and London. QF are the best choice for my travel needs. CX is next best to all these places but have to route through HK.
06 Jan 2015
Total posts 69
In this case, why on earth are you flying QF?
Qantas - Qantas Frequent Flyer
22 Jul 2015
Total posts 223
Spend much time in the US as well. Direct to DFW and then NY. QF is quickest. Otherwise CX or AA to stay within One World.
24 Oct 2010
Total posts 2389
Nick, is there a reason your company can't book you on a QF8xxx codeshare with Emirates? That way you'd have a better connection via Dubai compared to backtracking via London on QF1, plus you'd earn a full serve of Qantas points and status credits.
Qantas - Qantas Frequent Flyer
22 Jul 2015
Total posts 223
Good point. QF don't make it cost effective to book EK shall we say. EK metal always is more expensive on a QF8xxx Code. My problem is more the trans Pacific and staying within One World. QF and AA are the only realistic choices especially to DFW where we do some work. Otherwise a trek to LAX and then across or some crazy routing on CX via HK. May start to build up status on Star Alliance with ANZ and SQ. All of this for decent lounge access and a shower! First world problems!
Qantas - Qantas Frequent Flyer - Chairmans Lounge
01 Sep 2011
Total posts 376
Seriously? Awful airport and the EK first lounge is soulless, the showers might as well be saunas etc etc. So glad QF changed. Hate DXB.
18 Nov 2015
Total posts 121
I much preferred the DXB stop.
I flew LHR to SYD earlier in the year. It's great getting a good sleep from DXB to SYD. Versus about a 6 hour flight from SIN to SYD and arriving at 5:30am.
Plus the Emirates lounge at DXB cannot even begin to be compared to the QF Lounge at SIN.
05 Feb 2014
Total posts 31
Is this a blanket refusal of entry? We're on the relatibely early Perth flight at 6.40pm which means we normally get to the Club around 4pm and vacate by 6pm. When we get there the place is usually just about empty and starts to get busier around 5.30pm. I pay a lot of money for my membership and I want to be able to use it, especially in Singapore.
Qantas - Qantas Frequent Flyer Platinum
07 Feb 2013
Total posts 558
I'd hardly classify QC membership 'a lot of money'.
05 Feb 2014
Total posts 31
Depends how much you earn and how out of touch you are with the cost of living. Not all of us are corporate high flyers and platinum elites who haven't got a clue...
05 May 2016
Total posts 564
When you're not flying enough for SG or above status, QP membership is a significant amount of money per lounge visit. Getting access to the QF lounge on a flagship route isn't a lot to ask for.
24 Oct 2010
Total posts 2389
Tommy, QF says this applies "at all times for Qantas Club members during July and August", not just peak periods, although of course there's no harm in asking nicely at the front desk.
06 Apr 2018
Total posts 5
5,000 points for every visit sounds like good compensation to me.
Qantas - Qantas Frequent Flyer
18 Aug 2014
Total posts 76
Typical kick in the guts to Qantas members & got to feel sorry for the silver members double kick in the guts.
16 Nov 2011
Total posts 560
What is the practical alternative?
Qantas - Qantas Frequent Flyer
18 Jan 2017
Total posts 11
I'm with Nick Sydney 2 and featheast.
Give me Dubai anytime
Qantas - Qantas Frequent Flyer - Chairmans Lounge
01 Sep 2011
Total posts 376
No thanks. Don't like the city and like the airport even less.
04 May 2016
Total posts 34
Yet another data point in the decade-long devaluation of QP membership rights .... while incongruously the membership price continues to inflate.
03 May 2013
Total posts 479
Who are we kidding. Both the SIN and HKG lounges were indeed pubs from the outset. They are not relaxing lounges by any means. Loud, cold, concrete floors, kids etc....not to mention the QF obsession with alcohol mentality adding to the 'experience'.
Qantas - Qantas Frequent Flyer
22 Jul 2015
Total posts 223
Pubs? A bit harsh but I see your point. Certainly positioning a gin bar (London) as the centrepiece probably gives the wrong impression. Same with the OW at LAX TBIT. Nice bar though. You don't find that type of emphasis in the other lounges or certainly those that I use often (AA when in the US).
Qantas - Qantas Frequent Flyer
08 Jun 2018
Total posts 5
I am so sick of Qantas Club Members, who PAY THEIR OWN MONEY getting kicked in the guts by Qantas!!
05 May 2016
Total posts 564
I'm far more interested in maintaining Gold or above status than paying for QP membership especially with all this devaluing.
At both my main overseas destinations the lounge I prefer to use QP won't get me into, whereas my QF FF status will.
Qantas - Qantas Frequent Flyer
01 Nov 2017
Total posts 24
What an out of touch statement. If you're paying for QC membership, then I sincerely doubt you're somebody that can achieve QF LTG.
05 May 2016
Total posts 564
As QP benefits get eroded status runs to get SG may be more attractive than paying for QP membership. It depends on your personal circumstances and how much value you put on benefits.
Qantas - Qantas Frequent Flyer
01 Nov 2017
Total posts 24
05 May 2016
Total posts 564
You can get SG for a lot less than $6k and the status run would be the additional flying over what you'd do anyway, not the full 700 SC to obtain / 600 to retain.
Virgin Australia - Velocity Rewards
06 Oct 2017
Total posts 33
I'm not sure anyone who's paying for membership is likely to have the inclination or perhaps (in a non derogatory manner) the forethought of doing such a thing.
Qantas - Qantas Frequent Flyer
11 Dec 2017
Total posts 50
It really depends how much travel you do, I’ve costed runs for friends of mine who thought they couldn’t even reach silver. A double stat weekend and some creative routing was all that was needed to score SG. On top of their regular flying the out of pocket expenses equated to $300 and a whirlwind weekend in Cairns!
16 Nov 2011
Total posts 560
It is a matter of time. A long time of course but still a matter of time.
Qantas - Qantas Frequent Flyer
06 Nov 2014
Total posts 349
Next time you go to a hospital for an emergency, you better hope that all the doctors and nurses are there working rather than flying trying to chase status.
Qantas - Qantas Frequent Flyer
26 Oct 2016
Total posts 1
Really have to wonder what Qantas thought would happen when they started routing QF1/2 through this terminal.
Qantas - Qantas Frequent Flyer
01 Nov 2017
Total posts 24
"Basically a massive lack of foresight on their behalf!!"
Oh they knew this was going to happen but there was no way they could resolve it quick enough and there is no way to expand the lounge short of relocating which takes 1 year minimum to achieve
Emirates Airlines - Skywards
11 Mar 2015
Total posts 192
business class lounges should be only available who really fly on business class-those with whatever status on economy ticket should use alternative facilities after all there is a huge price difference if you pay for your ticket-that would solve the issue at once-can spit on me but this is the truth-
Qantas - Qantas Frequent Flyer
01 Nov 2017
Total posts 24
QF SIN lounge isn't a "business class" lounge. Very few lounges are named as such either.
24 Oct 2010
Total posts 2389
Quite right, officially or at least internally these are 'premium lounges' rather than based on class of travel. The only true 'business' lounges are the domestic ones.
QF
21 May 2014
Total posts 24
Who is of more value to an airline? Those on a once in a lifetime J trip, or a high status flyer?
16 Nov 2011
Total posts 560
They are probably of equal value which is why the first ones out are paid qantas club members. If they don’t fly enough to get status then their membership fee isn’t really make up the short fall in terms of “value” to Qantas compared to someone with status or someone who has paid hard earned cash for J (or F)
Qantas - Qantas Frequent Flyer
01 Nov 2017
Total posts 24
What bollocks. Plenty of frequent flyers travel often in short-haul Economy which contributes very little in the way of status credits. My company forces me to fly cheapest possible which is where people find value with Qantas Club membership.
16 Nov 2011
Total posts 560
The qantas club membership is of value to you for sure, but by your own example you fly lots of flights that earn little in the way of status credits which means the monetary value to Qantas is not that high which was my point. Compare this to the money someone spends to attain status or to fly business or first. Who is of more value?
SilkAir - KrisFlyer
28 Mar 2017
Total posts 14
As a regular traveller to Europe and the south of France in particular, I will continue to fly a QF ticket on EK through Dubai for as long as that option exists. At least the F flyers are appropriately accommodated at DXB.
08 Jul 2018
Total posts 4
We fly to Amsterdam every yr on Qantas/ Emirates. It seems very unfair that there is no lounge in Amsterdam to accomodate Qantas club members, as it is a main Europe hub. Will that ever change?
16 Nov 2011
Total posts 560
Why on earth would there be a lounge in Amsterdam for Qantas CLUB members?
Qantas - Qantas Frequent Flyer
08 Jun 2018
Total posts 5
...and for that bloke that said it was "cheap" to be a Qantas Club (paid) Member, it's $399.00 joining fee plus $540.00 per single year membership fee or $980.00 for every two years!! And WE get shoved out of Singapore - pathetic Qantas, just pathetic!!
Qantas - Qantas Frequent Flyer
01 Mar 2013
Total posts 161
Whoa, settle down people. We're back in Singapore! What in the world are you complaining about? Are you seriously trying to convince us you would take Dubai over Singapore? No thanks, I'll take Singer's any day.
05 May 2016
Total posts 564
I think flying via SIN is better than DXB (wish QF9 was A380 via SIN to LHR), but the EK lounges in DXB were pretty good. The food wasn't anything special imo, but boarding directly from the lounge was fantastic.
Qantas - Qantas Frequent Flyer
06 Jul 2018
Total posts 2
Wonder if many Gold FFers would be averse to being asked to use the Emirates or BA lounge? QC members without status don't have that luxury and at least the BA and EK lounges are of similar standard?
05 May 2016
Total posts 564
I don't think turning away higher end customers to provide access to customers spending less with QF is something that QF would think would make good Business sense.
Qantas - Qantas Frequent Flyer
30 May 2013
Total posts 320
Hopeless, Qantas. This is a terrible situation to have got themselves into and needs rectifying quickly.
Qantas - Qantas Frequent Flyer
01 Nov 2017
Total posts 24
As a QC member, I don't actually mind this. I don't drink alcohol and the T1 SATS Lounge is pretty good, fantastic even. Decor is good, seats are comfy, wifi is tolerable and the shower units are nice. The only frustrating part is I already have a Priority Pass but the extra 5k points is nice so happy to accept that.
Qantas - Qantas Frequent Flyer
27 Nov 2016
Total posts 8
There has been RUMOURS going for a while that the Thai Airways Lounge in front of QF Lounge in SIN may vacate as Thai Airways may join SQ in either T2 or T3 and leverage on SQ lounges.. How accurate it is remains to be seen but credible given they are all *A
10 Jun 2018
Total posts 16
The Thai lounge is small, so it might be suitable for a dedicated F Lounge.
18 Sep 2015
Total posts 68
When you think about it, the primary driver for joining the Qantas Club is to access the QC lounge. Many people who are not road warriors who who choose not to consistently fly with a small range of airlines make the choice to pay for club access, hence the paid memberships. So prima facie, the highest priority for access should be for paid up QC members. Everyone else is eligible to enter because of the their class of travel and FF status and arguably should be subordinated to members.
Qantas - Qantas Frequent Flyer
01 Nov 2017
Total posts 24
Singapore is a Qantas Lounge, not a Qantas Club. AJW is correct.
18 Sep 2015
Total posts 68
Dear Cyphar and Hutch
07 Oct 2012
Total posts 1254
That is a odd logic to me. Yes, QC members (me included) are paying for a benefit, but a frequent flyer is also paying for it through a significant number of flights (and loyalty) and premium class passengers through the higher yields. It's not coming for free for anyone.
10 Jun 2018
Total posts 16
I've used both lounges several times. In my view they are roughly equivalent, and if offered 5000 points to use the SATS lounge, that tips it in favour of Qantas Club members. I'm really surprised that Qantas didn't approach it by offering the deal to J customers first, giving them first refusal, and then only offering the deal to Qantas Club members if the numbers warranted.
Qantas
22 Oct 2012
Total posts 277
3 weeks ago I was on QF1 SYD-LHR, arriving at SIN at about 2215. The QF Lounge was about 25% occupied on our arrival, rising to about 50% occupation after another 20 mins. I was very relieved, given all the recent gossip about overcrowding there.
Qantas - Qantas Frequent Flyer
01 Nov 2017
Total posts 24
You were on the tail end of flights. Be there between 4 - 8PM and it's packed.
13 Jan 2018
Total posts 1
Terrible planning on Qantas part and typical disregard of its loyal customers. Once again Qantas has downgraded its brand in a market with considerable competition.
Qantas - Qantas Frequent Flyer
18 Nov 2013
Total posts 23
The change for PER SIN flights from B737 to the much larger A330 twice daily isn't going to help the situation either.
Qantas - Qantas Frequent Flyer
01 Nov 2017
Total posts 24
AFAIK that's only seasonal. SYD - SIN upgrading the A330 to an A380 is going to be the real killer there
07 Oct 2012
Total posts 1254
PER - SIN is 1 daily A330
Qantas - Qantas Frequent Flyer - Chairmans Lounge
01 Sep 2011
Total posts 376
The way I read this line, it is not accurate/clear: "... from an Airbus A330 to the mighty Airbus A380 superjumbo across July and August .." The 380 is only up to 13/14 July then back to 330 before being a 380 all of August. I have just checked with QF. By saying "across July" is understood as the whole month which is not the case.
Virgin Australia - Velocity Rewards
11 Dec 2016
Total posts 61
I really don't get why the daily flights aren't staggered more throughout the day.
24 Dec 2013
Total posts 88
Staggering flights across the day will just add to their costs - additional labour will be required across the whole network.
12 Oct 2012
Total posts 12
As a P1 flier, I now avoid QF lounges at all opportunity except Sydney Int. Brisbane Int, LHR, SG are all (in my view and experience, packed and unpleasant). I fly >120 times a year, and instead of the lounge being a respite / positive part of the experience, I now avoid and minimise at all opportunity. The product is just rubbish - for me.
Qantas - Qantas Frequent Flyer
25 Aug 2016
Total posts 13
Am also a P1 and 100% with you on this.
Qantas - Qantas Frequent Flyer
21 Mar 2018
Total posts 17
I’m another P1, and completely agree. I avoid any of the international Qantas, other than LAX and occasionally LHR... Even that tests my limits with how busy it gets
12 Oct 2012
Total posts 12
Yep, LAX is usually v good. I was there this week en route to NY, and it was excellent. Started my trip in BNE - and left the lounge immediately as it was heaving and horrible. Much more pleasant in the main terminal.
24 Dec 2013
Total posts 88
Qantas Club members are essentially a captive audience and is likely to remain loyal until their membership ends so it is quite cunning of Qantas to only apply these entry restrictions to them.
Qantas - Qantas Frequent Flyer
06 Nov 2014
Total posts 349
Although I must say, as a QC member, SATS lounge isn't that bad, on par with most business class lounge. I personally don't mind getting the extra 5000 points to be redirected to SATS lounge than remaining in an onvercrowde lounge.
Qantas - Qantas Frequent Flyer
25 Aug 2016
Total posts 13
Qantas - Qantas Frequent Flyer
07 Jul 2015
Total posts 40
I think you make a great and often overlooked point. For me the benefit of a lounge is somewhere comfortable and quiet to relax. I personally am not as bothered by the food/drink offerings, I don’t need a picture of a champagne glass for my Instagram.
For peace and quiet the QF SIN lounge is a failure and the BA lounge is a haven in comparison. Hopefully the BA lounge stays this way.
16 Nov 2011
Total posts 560
I used the BA lounge twice in the past month. First time London bound on BA16, where I found the Qantas lounge to be near empty and far less busy than the BA lounge. Was told wait for shower in BA was about 40 minutes, Qantas straight in.
Delta Air Lines - SkyMiles
14 Apr 2013
Total posts 330
I have since after a long discussion with QF got my P1 back and agree, THE QF Lounge situation in SIN is woeful. I still do like heading into the BA lounge and sometimes into the Concorde Bar
Qantas - Qantas Frequent Flyer
04 Jun 2015
Total posts 69
I’m doing QF36 in September and while I feel for the QC and Gold being turned away, if it makes it less crowded for myself (platinum) then so be it.
23 Feb 2015
Total posts 263
EK followed by BA every time. QF space was horrible before the over crowding.
Singapore Airlines - KrisFlyer
27 Feb 2015
Total posts 8
So my general Singapore strategy is to get a noodle soup in the QF lounge and usually an interesting dessert like Gula Melaka is also available. Beer is beer but if you fancy a wine QF usually caters to the Aussie palate. Once the food is done go looking for an alternative. I am BA Silver as well as LTG so its quite fun to hit up to three lounges. Poor old QF has to pay each of them. Oh sad for them.
28 Jul 2018
Total posts 20
Qantas - Qantas Frequent Flyer
22 May 2018
Total posts 23
Hi all
I flew qf37 to Singapore last tues 28th. Arrived on time and went to the lounge - patronage 8!
QF1 ex Sydney was late..boarding re-scheduled to 2am, numbers increased to about 60..so no crowding.
My only gripe about the place.. is the placement of the chairs in front of the 2 large TV screens..one was showing an English soccer match, the chairs are set parallel to the screens. Saw one guy get told off for moving it and another for sitting on the small table..sore necks trying to watch seem to be an acceptable outcome.
16 Nov 2011
Total posts 560
It’s been mentioned here before the over crowding issue is earlier in the evening around 6-8pm when there are multiple flights leaving for Aus, 3 of which are A380’s (yes I know QF82 is after 9pm but passengers can be there the same time as QF2 and QF36 passengers plus the A330 and 737 flights)
Qantas - Qantas Frequent Flyer
04 Dec 2017
Total posts 1
Is this still ongoing? Flying QF1/2 in March as a QC Silver.
12 Sep 2014
Total posts 27
Do we know when in September the lounge access will be reinstated? Early, mid, late September? Can’t see a date anywhere (Google search).
Hi Guest, join in the discussion on Qantas Club members lose access to Singapore lounge until September