Is Qantas first class going downhill?

27 replies

John Phelan

Qantas - Qantas Frequent Flyer

Member since 28 Oct 2011

Total posts 245


Seat cramped and uncomfortable (6ft and 85kg) lack of storgae space and does not compare well with Cathay,JAL, Emirates or Singapore, Etihad business is more comfortable and food and wine great  compared with Alan's premium priced discount airline. 

What???? The QF seat is FAR more spacious than the EK model in F. Just look at the footprint aboard the aircraft.

CP

SilkAir - KrisFlyer

Member since 28 Mar 2017

Total posts 9

As a small, and exclusively full fee paying F flying female, I find the cabin crew more than willing to have a chat with anyone who is friendly, polite and takes an interest in the conversation.  Qantas F is infinitely superior to EK but does not come close to SQ; and as QF ditches Melbourne F, back to SQ I run.

AWA2602

Qantas - Qantas Frequent Flyer

Member since 29 Jul 2013

Total posts 24

I've flown QF First between SYD and LAX on three round trips in the past six months and could not find anything to fault. Cabin and crew were all presented in tip top condition, F&B was on par and service was appropriately warm and friendly.  Agree that the toilets could be a little larger. To the previous commentors remarks about service being more deferential to wealthy, middle-aged caucasian males; on one of my trips I was travelling with my EA who is a late-20's, immigrant female, on another trip I was travelling with sister and they both were treated exactly the same way as all the other pax in First. That said I have observed a slightly more attentive, some may say fawning, approach from crew members who are dealing with their most regular guests. I have also experienced this first-hand from one crew member who I have met several times, but for the most part my experience and observation has been cabin service that is consistent and egalitarian.

aggie57

QF

Member since 04 Apr 2014

Total posts 134

Last flew in May could not recommend, seat electronics playing up so entertainment was a non starter food was the dreadful Neil Perry overly spicy nonsense and choices had no appeal. Wine is Dan Murphy $40 per bottle rubbish that people who fly first wouldn't serve at a BBQ.

Seat cramped and uncomfortable (6ft and 85kg) lack of storgae space and does not compare well with Cathay,JAL, Emirates or Singapore, Etihad business is more comfortable and food and wine great  compared with Alan's premium priced discount airline. Will never pay the premium to fly qantas first again until they get their act together.

You're kidding right?  I'm 6'4" and 120kg, and fit perfectly fine.  In fact the bed and the service are THE reasons to upgrade to Qantas 1st class.    

Phil Young

Qantas

Member since 22 Oct 2012

Total posts 204

I've flown F on both QF & EK, and I far prefer QF's offering.  Whilst the bathroom on EK is outstanding, and the bar is excellent, the seat space in EK F is miserable, with benches all around hemmng you in.  The space in the QF F seat is excellent, and the bed is heavenly.  Why is it so spacious on the QF?  EK's F is in the narrower upstairs and is 4 across, whilst QF's F is in the wider downstairs and is only 3 across.  Simple.

blingwad

Qantas - Qantas Frequent Flyer

Member since 04 Jun 2015

Total posts 73

[QUOTE=7297;38002]

Last flew in May could not recommend, seat electronics playing up so entertainment was a non starter food was the dreadful Neil Perry overly spicy nonsense and choices had no appeal. Wine is Dan Murphy $40 per bottle rubbish that people who fly first wouldn't serve at a BBQ.

Seat cramped and uncomfortable (6ft and 85kg) lack of storgae space and does not compare well with Cathay,JAL, Emirates or Singapore, Etihad business is more comfortable and food and wine great  compared with Alan's premium priced discount airline. Will never pay the premium to fly qantas first again until they get their act together.

The Chardonnay in first is $124 at dans, champagne is $299, dessert is $150. I don't know who would serve this rubbish at a BBQ. 

johninoz

Qantas - Qantas Frequent Flyer

Member since 01 Apr 2011

Total posts 9

If First class is this bad, what must steerage be like.

Don't even go there.  Cattle class on QF is bloody awful to put it mildly.  31" pitch.  Try that going anywhere, let alone to London or Los Angles, with that.  Even Air Asia X has 32"  Last time I flew QF to London was 2008. Never again.  The only saving grace on that awful flight via Honkers, was having the middle seat free, so the person in the window seat and I in the aisle had a bit of extra space.  

In 2011, I flew SIA to Singapore in Economy, and Air Asia X Premium with the bed seat (admittedly sloping) from KL to Stansted.  A million times better.  I came home from London on that trip on QF in a brand new 380.  The contrast between SIA 380 and QF 380 was so different.  That's why SIA will always be my first choice as I am pretty much forced to go cattle class.  SIA flight was so smooth and landings impeccable.  QF both in Singapore and in Melbourne thumped this brand new plane down on the ground so hard it was unbelievable.

turbojezz

Qantas - Qantas Frequent Flyer

Member since 20 Mar 2014

Total posts 15

Last flew in May could not recommend, seat electronics playing up so entertainment was a non starter food was the dreadful Neil Perry overly spicy nonsense and choices had no appeal. Wine is Dan Murphy $40 per bottle rubbish that people who fly first wouldn't serve at a BBQ.

Seat cramped and uncomfortable (6ft and 85kg) lack of storgae space and does not compare well with Cathay,JAL, Emirates or Singapore, Etihad business is more comfortable and food and wine great  compared with Alan's premium priced discount airline. Will never pay the premium to fly qantas first again until they get their act together.

are you sure you flew QF F on an A380?

Gastrogirl

Member since 24 Nov 2014

Total posts 3

Ps- I should add that if there happens to be an inflight medical emergency, all of a sudden I am worth talking to!

There's no chip on your shoulder...

Thanks for double checking that we've realised you're a doctor too. We're all proud of you. ;) 

Ah, your sarcastic disdain is not very well disguised. I'm guessing a chauvinist without any (known) health problems? Here's hoping you yourself never have a medical emergency on board, nor one of your fellow passengers, as the absence of willing medical responders on flights often results in flights being diverted and chaos for passengers travel plans, let alone bad outcomes for the poor patient. Look out, PaulST, karma can be a b$%@&..... 😉

PaulST

Qantas - Qantas Frequent Flyer

Member since 30 May 2014

Total posts 16

Ps- I should add that if there happens to be an inflight medical emergency, all of a sudden I am worth talking to!

There's no chip on your shoulder...

Thanks for double checking that we've realised you're a doctor too. We're all proud of you. ;) 

Ah, your sarcastic disdain is not very well disguised. I'm guessing a chauvinist without any (known) health problems? Here's hoping you yourself never have a medical emergency on board, nor one of your fellow passengers, as the absence of willing medical responders on flights often results in flights being diverted and chaos for passengers travel plans, let alone bad outcomes for the poor patient. Look out, PaulST, karma can be a b$%@&..... 😉

Oh my goodness. You've done it again. 

(btw I thoroughly enjoy working with and respect most of my female medical colleagues)

Last editedby PaulST at Jun 11, 2017, 09:50 PM.

Packetman21

Qantas - Qantas Frequent Flyer

Member since 28 Jul 2016

Total posts 68

I think it is not going downhill.

AGoldring

QFF

Member since 13 Feb 2016

Total posts 40

Thanks everyone - perhaps I should just enjoy the experience and be thankful. 

dwil7888

Member since 28 Jun 2017

Total posts 1

Not comparable with the middle east carries or SQ.  Old product, poor food, average wines and sporadic spots of good service.  We have had champagne run out before take off on a flight to LA from Sydney.  They only load 4 bottles of premium champagne for first class for a 12+ hour flight for all first class passengers on the A380.  When you raise issues with Qantas afterwards you are fobbed off.  But for the access to the US it's hard to imagine how Qantas First is a choice compared to Emirates or SQ.

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