Qantas - Qantas Frequent Flyer
Member since 06 Feb 2015
Total posts 13
I may have high expectation (for which I
apologise), having in the past enjoyed good First Class Qantas Lounge
experiences, as a +10-year Qantas Platinum cardholder.
I had been looking forward to visiting
the new Brisbane Qantas International lounge.
But how disappointed I was. Maybe
I had expectations as platinum card holder, but I was disillusioned, no
Platinum service, Qantas Club service maybe just.
Poor food offered (some sort of stew
with oil floating on the top, old salad, etc.) poor drinks offering (no
champagne) and lacklustre disinterested staff.
I suppose my problem is that I was
comparing it to Cathay Pacific, British Airways and Emirates lounges. I did briefly visit new London Qantas International
lounge, not really impressed and returned rapidly to the Cathay Pacific First
The new Brisbane Qantas International
lounge I would rate maybe 2 out of 10.
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China Airlines - Dynasty Flyer
Member since 22 Sep 2012
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Member since 11 Oct 2014
Total posts 314
If you think that Plats and Plat Ones should be ignored just because 'there's no First cabins out of Brisbane' then I'd suggest you have a look at David's article on the new Chairmans Lounge at ... BNE.
This is where QF falls flat. It is clearly evident that BNE is QF's 3rd largest Australian market. Making decisions on lounge inclusions, based on current perceived route / seating is dangerous, in the extreme.
BNE is a growing market and already has it's share of Platinum & Platinum One members. Remember also that BNE serves as a connection point to members in places like PER, DRW and ADL - and some of those will be Plats, PlatOnes, flying J Class internationally. To ignore their needs .. is folly - or false accounting. What would have it cost QF to add a subtle 'roped off' First area and a few bottles of better beverages? They've done it elsewhere. 'Nuff said.
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New Brisbane Qantas International lounge
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