Member since 16 Nov 2018
Total posts 1
Cathay Pacific - The Marco Polo Club
Member since 11 Jun 2018
Total posts 57
Qantas - Qantas Frequent Flyer
Member since 24 Aug 2018
Total posts 16
Member since 21 May 2014
Total posts 161
To me it seems that if the OP took the ranting tone over the phone with QF, they would have been stonewalled straight away.
Those with experience will tell you that to get the most out of a complaint, a clear, concise and emotionless letter stating what the issues were and what you are requesting will yield the best response. If you rant and don't outline your expectations, you won't get anywhere.
Member since 01 Jun 2016
Total posts 27
Member since 24 Aug 2017
Total posts 21
Virgin Australia - Velocity Rewards
Member since 07 Dec 2014
Total posts 40
Member since 22 Jul 2014
Total posts 24
Member since 13 Jul 2012
Total posts 139
Singapore Airlines - KrisFlyer
Member since 14 Jun 2017
Total posts 47
Member since 21 Jan 2014
Total posts 219
Member since 02 May 2016
Total posts 26
Singapore Airlines - The PPS Club
Member since 14 Nov 2013
Member since 28 Apr 2013
Member since 08 Jun 2018
Total posts 97
Hi Guest, join in the discussion on
Qantas business class to San Francisco: not impressed
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox