Member since 07 Jan 2011
Total posts 190
Good to see they were proactive and did the service recovery on the plane, instead of you having to chase it after the flight.
Qantas - Qantas Frequent Flyer
Member since 31 Jan 2016
Total posts 71
Just had some J travel on QF long haul, all good. Yes, I know the 380's are a little aged, but in reality when travelling SYD-SIN-LHR-SIN-SYD there is (hopefully) a fair degree of sleep to be had. Crew - great in both directions. Food - really good food and bev in F lounge ex SYD, no need to eat in SIN and on the return trip basically the same. Basically faultless.
Singapore Airlines - KrisFlyer
Member since 08 Jun 2018
Total posts 144
Yes. Very good. They were almost too apologetic. At 4 hours it’s hardly a major issue. I mean I had to talk to the wife for 4 hours, so she may have a very different view, but I thought it was no big drama.
Jetstar Airways - Qantas Frequent Flyer
Member since 04 May 2018
Total posts 16
I recently returned from a 2 week trip to the USA flying on the iconic 747 between SYD & SFO. My journey also included domestic flights between MEL & SYD. Some aspects of the flights were excellent, some were less than ideal. I spent about an hour yesterday on the Qantas website providing some feedback on almost all aspects of my journey, some positive, some negative. Today, to my surprise, I received a phone call from a Qantas staff member thanking me for my feedback and assured me that that it was being reviewed.
Air New Zealand - Airpoints
Member since 31 Oct 2016
Total posts 206
Don't you be sensible, now!
Member since 15 Feb 2018
Total posts 151
The author has me baffled. Why didn’t she say something while on board to the head steward? Personally, I have never experienced anything like what she described on any airline, excepting flight delays, which occur on any airline.
Member since 18 Jun 2018
Total posts 3
Simply a 3rd tier airline that can only realistically be compared to Pegasus Airlines of Turkey.
Member since 05 May 2017
Total posts 6
I have flown with Qantas for more than 20 years, had many trips in First, Business, Premium Economy and Economy. Whilst you sometimes get an attendant with some attitude, generally i have had good experiences. Most recently its normally been in Business Class and i find the service friendly and efficient. I have had entertainment systems go off for quite a few flights, which is why i pack my iPad with plenty of movies and downloaded netflix. Had far worse experiences with other airlines too.
Member since 16 Jun 2017
Total posts 40
Was the OP expecting foot massages and peeled grapes?
Member since 04 Dec 2013
Total posts 68
I'd never suggest that applied to you, mate - but I tend to find comments like that come from people who have flown a grand total of twice in their life - they're bitter that they accidentally missed the second drink service on Qantas, and are still chuffed that the hostie on Emirates gave them a double when they asked for a JD.
Member since 17 Sep 2015
Total posts 73
I've flown on many airlines and while I wouldn't say QF is a 'third tier' airline, it's certainly well behind a large number of others.
Member since 10 Jul 2017
Total posts 86
you were the silly one to pay that much for business class tickets. next time fly economy and spend the left over money on the destination, not the journey.
Member since 10 May 2017
Total posts 55
Is this the "I pay premiem" guy again?
Member since 19 Apr 2012
Total posts 722
I think QF has quite high percentage of international seats (still the highest I think) particularly at the pointy end. Worth noting that competitors (CX, EK Qatar) are coming down in service to cut costs. QF did that a few years ago and are now improving service (e.g lounge upgrades) with the resulting profits. I am not sure it is 'well behind' others. They all have their good and bad days. Am on Cathay regional on Saturday so we shall see what the difference is.
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Qantas business class to San Francisco: not impressed
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