Qantas - Qantas Frequent Flyer
Member since 22 Feb 2013
Total posts 8
I'm off to Buenos Aries in September from Melbourne. Heard mixed review on LATAM J Class.
Is it worth doing QF out of Sydney instead?
Member since 02 Apr 2017
Total posts 164
LATAM J class is probably better than Qantas' dated product on the 747 they use for Santiago. Though the LATAM flight stops in Auckland if I recall correctly.
Virgin Australia - Velocity Rewards
Member since 01 Mar 2012
Total posts 184
Its a direct flight to Santiago.Its fine for what it is. They can be hit and miss, however given that it is a direct flight and you leave in the evening you won't be eating too much on board. I much prefer to fly Air NZ to BUE. There is the stop over in AKL however at least you arrive that same day in your destination. With LA you will most likely have to overnight in an Airport hotel and pay the charge to enter the country.
Member since 19 Jun 2017
Total posts 62
I've done LATAM on J (short-haul only) but on the 787. The arrangement is similar to QF. The bed is pretty comfortable, including the doona. Food is a bit of a hit and miss, although having pisco sours and a newer aircraft is a plus! I'd say it's par on the seat, better on the aircraft, sub-par on meals and IFE. But that's just my humble opinion :)
Member since 21 Jan 2018
Total posts 12
Member since 19 Jan 2018
Total posts 41
I would highly recommend avoiding LATAM for getting over there. While they are broadly fine overall, if anything goes wrong (such as a delay or cancellation), they are very difficult to deal with and screw their customers over. Also, the level of English in their call centre and even with their cabin crew can vary wildly. I had LATAM staff talk to me in Spanish, notwithstanding that I was a caucasian male boarding their flight in Sydney. Absolutely unacceptable for an international carrier.
Member since 17 Jan 2012
Total posts 42
My recommendation would be Air New Zealand over Qantas or LATAM.
Total posts 64
I commented on this issue recently on a separate thread. I entirely agree that LATAM should be avoided at all costs. I have used them in the past have been extremely disappointed.
Member since 01 Nov 2016
Total posts 133
Have not flown LATAM long haul and only done the SYD-AKL-SYD in economy. Read many of the comments and another recent post on another person's experience of having booked a business class ticket on LATAM but then being put in economy. I have booked a family holiday to South America in J class and we are flying Qantas. We are going to have fly LATAM internally which we know will be a challenge. As an aside, QF specials in J class to Santiago are still running and are $4010 on the Qantas website. A great fare. You can choose either Qantas or LATAM flights depending on the day of travel.
Thai Airways International - Royal Orchid Plus
Member since 21 Apr 2017
Total posts 7
Agree with a lot said, I did one of the specials and went Qantas on the way over and Latam on the way back to Santiago/BA. I wanted to try Latam, for around $4k aud in J both are great value.
Member since 11 Dec 2016
Total posts 61
I agree that Air NZ is the best choice for this trip. As the OP gets to avoid SYD and SCL which are both undesirable airports.
Member since 17 May 2015
Total posts 32
No sure I agree with Santiago being a horrible airport. I've transferred through Santiago about 20 times in the last 5 years and I don't recall there ever been queues. I've found it one of the easiest airports in the world to transfer through. It is small and organised. In fact I've even made it from the tarmac to the lounge (including disembarking and clearing security) in 10 minutes! The LATAM lounge is decent (fairly average catering but spacious and comfortable - not my favourite but adequate).
Member since 10 Jul 2017
Total posts 86
can someone tell me what the LATAM lounge is like in santiago? i have to spend 9 hours there in june. lucky me
[/QUOTE]As previously mentioned, the catering is very average... but good wine offering, they also have a sleep area upstairs that I would recommend if you have 9 hours. I actually really like the area upstairs as it's more private but also has some good seating options (left far side viewing the tarmac has seats with an ottoman). Also, showers are pretty good. They give you a very complete amenity kit.
Member since 24 Apr 2012
Total posts 1,080
Some photos here from when it opened.
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