Five easy ways to stop Qantas frequent flyer points from expiring

By Chris Chamberlin, May 11 2018
Five easy ways to stop Qantas frequent flyer points from expiring

If you’re an Australian Business Traveller reader, you almost certainly don’t need any help keeping your balance of Qantas frequent flyer points alive – but think for a moment about your friends and family members who may travel far less frequently than you do and may not be earning Qantas Points regularly.

It’s these people who probably come to you for advice on flights, points and all things travel: and it’s also these people who are most at risk of losing their hard-earned frequent flyer points. But to be clear...

Do Qantas points expire?

Yes. According to Qantas’ points expiry rules, if you don’t earn or spend points at least once every 18 months, all of your points will be lost.

5 ways to prevent Qantas Frequent Flyer points from expiring

Here are five easy ways to prevent Qantas Frequent Flyer points from expiring – so when your friends come knocking, this is all they need to do to keep their bounty of points alive.

1. Take a flight with Qantas, anywhere, on any fare

This might come as no surprise, but the quickest and easiest way to get some ‘activity’ in a Frequent Flyer account is to take a flight: and if that flight is booked with Qantas on a Qantas aircraft, it can be to any destination – domestic or international – on any paid fare type.

Provided the traveller’s Qantas Frequent Flyer number is attached to the booking, they’ll earn points even on the lowest-cost economy fares, which normally appear in the account within a few days: perfect if there’s not much time until expiry day.

Just keep in mind that Jetstar flights aren’t automatically eligible for Qantas Points, which are usually offered at an additional cost, so if you’re sharing these tips with a ‘points notice’, it’ll be easier to have them book a Qantas flight to make sure they don’t miss out.

2. Continue walking and sleeping normally with Qantas Wellbeing

You don’t need to be a frequent flyer to earn ‘frequent flyer points’: something as simple as checking your BMI, recording your daily steps or clocking-on for nap time can earn you a few quick Qantas Points.

This is done through the Qantas Wellbeing App for Apple and Android, which is also compatible with most big-brand fitness trackers.

First-time users can enter their height and weight to get an easy boost of 5 Qantas Points, which usually credits within two weeks.

3. Buy wine online via Qantas Wines

Here’s a simple one: head to the Qantas Wines website and buy any bottle (or case) of wine, and you’ll be rewarded with at least one Qantas Point per $1 spent on the purchase price.

Better yet, points from Qantas Wine tend to post to Qantas Frequent Flyer by the next business day after the order has been placed, so you’ll probably get your points before your wine, which is perfect if there are only a few days left until the end of the month in which those points will expire.

Qantas Wine does have a premium tier for selected members, but these days anybody with a Qantas Frequent Flyer account can place an order and earn Qantas Points without needing a paid membership.

4. Buy one song from Apple iTunes via the Qantas Online Mall

Qantas’ partnership with Apple allows you to earn frequent flyer points on iTunes purchases when you click through the Qantas website before choosing and downloading your song… and yes, that includes buying just one track, even the cheapest singles which list at $1.19.

To do this, you’ll need to whip out your desktop computer or laptop – not your iPhone or iPad – but it’s as easy as clicking here to visit the Qantas website, logging into your Frequent Flyer account, clicking the “shop now” button, and purchasing something once iTunes opens on your computer.

Because these points can take 4-8 weeks to appear in your Frequent Flyer account, it’s not a good option if you’re very close to your expiry date, but if you have a few months to fix your points problem, it’s an easy and affordable way of doing so.

5. Transfer any hotel points across to Qantas

Somebody with enough frequent flyer points worth saving has most likely spent time staying in hotels, and may have racked up a small (or large) number hotel loyalty points, which could be converted into Qantas Frequent Flyer points to save the day.

Ask your friend if they have at least 2,000 points in Accor’s Le Club scheme, 5,000 points with World of Hyatt (formerly Hyatt Gold Passport), 6,000 points in the Choice Privileges program or 10,000 points with Hilton Honors, IHG Rewards Club or Marriott Rewards.

If so, they don’t need to convert their entire stash of hotel points across to Qantas Frequent Flyer – just the minimum amount possible to keep their Qantas account alive.

What about shopping at Woolworths?

You can, of course, earn Qantas points for shopping at Woolworths, but it's a little convoluted – you earn a nominal 1 Woolworths Rewards point for each dollar you spend at Woolworths and partners (such as BWS), and once you've racked up 2,000 Woolworths Rewards points these can be converted into 10 Woolworths Dollars, which in turn can be swapped for 870 Qantas points.

Earning those Qantas points isn't too hard, given the average grocery shop these days, but you also have to select the Qantas automatic points transfer option on the Woolworths Rewards website and wait for the end of every quarter, when at least 2,000 Woolworths Rewards points are needed to have the conversion to Qantas points take place.

This is where a lot of people fall down – they shop at Woolies and think this automatically earns them Qantas points. It doesn't, and unless the right option is selected on the Woolworths Rewards website, this leads the less points-savvy to a false sense of security.

There are plenty of other ways to earn Qantas points without flying and for doing everyday things, such as going to the movies at Hoyts and ordering home delivery via Deliveroo – but we rate the strategies detailed above as among the best, fastest and surest ways to keep that Qantas points balance alive.

Additional reporting by Brandon Loo

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller, and lives by the motto that a journey of a thousand miles begins not just with a single step, but also a strong latte, a theatre ticket, and later in the day, a good gin and tonic.

22 Aug 2016

Total posts 2

I just noticed my wife's QF points will be expiring at the end of this month. Most of the above would not work in time and we do not drink much wine.

Would the easiest would be to just purchase a 'cheap' item from the QF store? I know it's a poor use of points, but it's better than have it all gone.

24 Oct 2010

Total posts 2501

Mate, it's whatever works for quickly getting points into your account :) That said, as she has a few weeks until the points expire I would first consider ways to spend a little money and earn those points (as long as they are credited quickly).

Qantas - Qantas Frequent Flyer

06 Nov 2014

Total posts 369

Transfer those points into your account, assuming your account isn't expiring in a few weeks also. Then those points won't expire. No need to earn or spend.

11 May 2018

Total posts 14

Just download the Qantas Assure App and check your BMI, will land you 50 QF points in your account in no time. Also I found this to be the easiest way to keep your account alive, just completing daily challenges with little to no effect.


Qantas - Qantas Frequent Flyer

02 Jul 2011

Total posts 1390

I'd add that subscribing to Woolworths emails and taking advantage of bonus offers is a quick way to ensure you get to 2000 relatively regularly

17 Sep 2015

Total posts 390

You're correct, but when one works out what is effectively 'paid' for these QF points, it can be better value - for me - to simply get $10 'off' my frequent Woolworths shop.

Qantas - Qantas Frequent Flyer

23 Dec 2017

Total posts 3

The frequent flyer points are paid out quarterly. So it is not a quick way if you had just missed out on the quarterly payment date....

13 Sep 2016

Total posts 184

One advantage of buying something from the Qantas Store is you get an instant points deduction and there's your 'activity' right there. A gift card can actually be good value, better value than buying many products and you can use the card at your favourite store to buy something you want up to a year down the track. A $25 gift card costs around 4,000 points, the entire gift card list is at

Qantas - Qantas Frequent Flyer

19 Jun 2017

Total posts 42

I know Qantas Assure would require you to get a health insurance policy, but that's also a good way to keep your points, with points credited to your account weekly :)

Qantas - Qantas Frequent Flyer

18 Feb 2017

Total posts 25

You can still get points WITHOUT Qantas Assure, you just earn less. So it’s still a great option for account activity!


24 Feb 2017

Total posts 14

The quickest way is via Qantas Assure, but you don't need to take out a policy. Simply setup up an account and have it track your steps, ks cycled or time swum and each week it feeds breadcrumbs into your Qantas account. For me it is doing what I ordinarily do. There is also a 20 second BMI calculator test which earns 50 or 100 (can't remember) as a one off. Do 100,000 steps per week and you earn 100 QFF points. The daily targets don't earn that much (up to 10 I think). The total is then credited weekly into the QFF account. IMO, that is the easiest that everybody does.

The restaurant lurk I also do quite regularly.

06 Mar 2018

Total posts 2

One rediculously easy way is to download the Qantas toolbar and earn points just by using it to do your normal web searches. Breadcrumbs, but keeps your account active, for nothing!

That finished quite a while ago (you used to be able to earn 150 Qantas Points per month, and in return, Qantas would be privy to your entire search history and browsing habits).

11 May 2018

Total posts 1

Does transferring of points from credit card to Qantas Frequent flyer extend the expiry date?

06 Dec 2017

Total posts 112

if you have a credit card that you can earn points on do a monthly my case even a once a month purchase at work for my hot meal $12.90 helps it might only be say 60-70 points a year but it helps.

Qantas - Qantas Frequent Flyer

29 Nov 2013

Total posts 486

I know I might be pouring fuel on the fire but I don't have a lot of sympathy for those who don't understand the program, build 100k+ points balances and then lose them.

The hysterical press coverage was, well, hysterical...

At the end of the day, if the points meant that much to the QFF member why weren't they being more diligent about understanding the program?


13 Sep 2013

Total posts 114

Something tells me most of the “outraged” ppl reading the article were little old ladies with 5,000pts or less, who had them taken away.

24 Oct 2010

Total posts 2501

All the same, I do understand the frustration of QFF members who have 'lost' their points due to inactivity. I think Qantas could do more to help members realise they are about to lose their points – a dedicated email (not just a small note in the usual and too-easilty-ignored Qantas Frequent Flyer statement) which makes it clear your points will expire on date X, in X days' time, due to inactivity "but you can keep 'em all by doing any of the following" and then list measures such as we've suggested as well as pimp out links to the Qantas Mall etc. This would show Qantas has taken reasonable measures for its members and also be an easy way to avoid or at least nullify a lot of the complaints and subsequent bad PR.

Qantas - Qantas Frequent Flyer

29 Nov 2013

Total posts 486

I think the point you've made here David is what was lost in the mainstream media coverage.

I don't get a lot of emails from Qantas despite being a high frequency traveller, yet my wife said to me earlier this week she was getting bombarded with emails despite having taken only 3 flights in 13 years... If Qantas are bombarding dormant accounts or low frequency fliers then I suspect the 'use them or loose them' message is being lost in the noise.

From a marketing and loyalty perspective, it's clearly a call for Qantas to find more effective ways to cut through the noise and reengage with dormant QFF members.

Is there a financial business case for doing that? Probably not, but I'd argue there's a clear loyalty and moral obligation...

Qantas - Qantas Frequent Flyer

21 Mar 2013

Total posts 139

I think it comes down to lack of interest in the program details. If you only get points from a couple of big trips every couple of years like my parents do, you’re probably not likely to fully grasp the way this currency works. As with most things, lack of knowledge leads to frustration.

Air Canada - Aeroplan

28 Feb 2015

Total posts 50

Yes, my friend, you have indeed poured fuel on the fire. Sometimes, things happen. My 91-year-old mother - what you would call a "little old lady" - has 178,000 points, earned by flying Business and First Class to Asia (and paid for by herself, not by a business). Now she couldn't foresee that she would find herself at death's door in the ICU in March; like everyone else, she can't know what the future holds. We had to book a reward ticket for her that she isn't going to use, just to keep those points alive. Nothing to do with not knowing the rules - all the family knows them just fine. Sometimes there are just good (and unforeseen) reasons why there is no account activity for 18 months. Perhaps you missed the news item about the woman who lost something like 156,000 miles because she missed the warning about losing them while undergoing chemotherapy? (No mercy from Qantas; the points stayed lost.) She probably wasn't up to flying at the time, either. As I said, things happen.

Air Canada - Aeroplan

28 Feb 2015

Total posts 50

I apologise to markpk, it was poster "S" who made the remark about "little old ladies". My comments, however, stand.

11 Mar 2012

Total posts 303

Wouldn't a very cheap EBay purchase via the Online Mall do the trick?

How do you register for Qantas Assure to get points without signing up for insurance through them? I've tried logging in with with QFF number but it won't sign me in. Can someone explain how to do it. Would be much appreciated.

11 May 2018

Total posts 14

Don't have to register for Qantas Assure, Just download the app and login with your qantas account. shouldn't be a problem,

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