Qantas details new Perth Airport T3 'international terminal wing'

By David Flynn, March 13 2018

Qantas has pulled back the covers on its upgraded T3 international terminal at Perth Airport ahead of this month's launch of non-stop flights between Perth and London.

Those flights, along with other Qantas services to Singapore and Auckland as of March 24, will run from a new international wing at the otherwise-domestic Terminal 3, which abuts Terminal 4 as part of what the airline likes to call its Qantas Terminal Precinct.

T3's international zone sports its own immigration and customs area, duty-free store, cafes and bars, along with three 'swing gates' gates which can be used for international and domestic flights as needed.

There'll also be a new Qantas T3 international lounge (located towards the edge of T3, near gates 21-25) featuring an airy open design and an outdoor barbecue area.

However, as previously reported, this will be available only to travellers in transit on those non-stop Boeing 787 flights between Perth and London, with the sole exception of those starting their journey in Perth on QF9 or continuing east-bound on the Dreamliner to Melbourne and Los Angeles.

Read more: Qantas' new Perth Airport lounge is only for Boeing 787 passengers

Passengers jetting out on Qantas' Perth-Singapore and Perth-Auckland flights, as well as on the Boeing 787's domestic QF10 Perth-Melbourne leg, will use the domestic Qantas lounges at Terminal 4 and then make their way across to T3's international wing to catch their flight.

Travellers on all Qantas-run international flights will check in at T4, proceed through the airport's domestic security gates, and then head over to T3's international wing for a second security sweep due to international security and passport checks.

David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

reeves35

reeves35

24 Aug 2011

Total posts 535

....a little bit confused!! Have they actually opened the new terminal or let anyone in? This article seems to reprint graphic mock-ups of the International Lounge that have been around for a while.

David

David

24 Oct 2010

Total posts 2333

New terminal opens March 24, QF held a terminal 'preview' today and shared some new details but has yet to release pics – once we get 'em, we'll add 'em in.

rhondaB

rhondaB

Qantas - Qantas Frequent Flyer

07 Feb 2018

Total posts 15

So we have to check in at T4, go through domestic security, then hike to T3 and go through another lot of security? Why not just have international check-in, security and immigration/customs in T3? Or are there just not enough international flights from PER to justify keeping a second area staffed? Inconvenient and confusing, and not a good look for international tourists departing from PER. But nowhere near as bad as SYD!

highflyer

highflyer

Qantas - Qantas Frequent Flyer

10 Apr 2012

Total posts 299

I guess it’s no different than Adelaide where you checkin and then go through Domestic security. And then a short walk and secondary security for Lags before Customs.

moa999

moa999

Qantas - Qantas Frequent Flyer

02 Jul 2011

Total posts 1376

And Gold Coast and Canberra

Divelizard

Divelizard

Qantas - Qantas Frequent Flyer

15 Jun 2019

Total posts 2

OMG, it's terrible, even 1 year on, still a construction zone, everything super adhoc and pop up. I will if I can fly another airline, for international departures from Perth.

mitchimus

mitchimus

Qantas - Qantas Frequent Flyer

23 Mar 2012

Total posts 209

Seems crazy to have check in at T4 when there are already check in facilities at T3.

MarkJohnSon Banned

MarkJohnSon Banned

19 Jan 2018

Total posts 90

Great progress by QF. Mr. Joyce has them running like a well-oiled machine.

grov

grov

QFF

19 Sep 2013

Total posts 150

Swing gates in T3? This must mean that the T3 departure hall isn't dedicated to international? Then where are the international security gates?

johnnypc67

johnnypc67

28 Nov 2012

Total posts 90

So after your T4 business lounge (which is fabulous), do you then need to clear immigration before a SIN or AKL flight?

Jflyer

Jflyer

Qantas - Qantas Frequent Flyer

18 Aug 2017

Total posts 14

@grov T3 is still currently used for Jetstar, Maybe some Jetstar users could shed some light on what’s been happening in T3

nige_per

nige_per

03 Apr 2014

Total posts 4

So domestic travellers PER-MEL on QF10 do get access then? Last article indicated not?

David

David

24 Oct 2010

Total posts 2333

No, they don't. See second-last par.

ptcruiser

ptcruiser

Qantas - Qantas Frequent Flyer

14 Jan 2015

Total posts 29

So if I've read this correctly - I am booked on a SYD - LHR ticket, the first part being the domestic A330 to Perth where I then join the 787 to London - which means I CAN use the new lounge ? Is that right David ?

John Phelan

John Phelan

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 322

Yes, anyone flying PER-LHR can access the international lounge in PER.

oxy

oxy

03 May 2017

Total posts 18

*All eligibale customers

Rusty6149

Rusty6149

Qantas - Qantas Frequent Flyer

13 Mar 2018

Total posts 1

Does Qantas even care about its Singapore service ? A domestic grade 737, and now we get to use the Domestic lounge !!

Mjudd

Mjudd

Qantas - Qantas Frequent Flyer

14 Dec 2016

Total posts 41

I checked it out last night. Actually looks like it will work really well.

They have made it as seamless as possible. It makes sense once you see it.

Robertybob

Robertybob

20 Dec 2017

Total posts 13

Let's remember a couple of things. Qantas will still offer its customers DXB via codeshare for those going to Europe at odd times of day or to secondary EU cities. But DXB is too close to Europe to offer a full sleeping leg for its breakfast arrivals into London (ie QF1), but the legs are perfect for lunchtime arrivals into LHR (ie the soon-to-be ex-QF9 and EK flights out of MEL and SYD late at night). QF via SIN will offer the best chance to sleep into Europe (the new QF1), and with some re-timings it could offer good one-stop links from all Australian secondary cities. QF via PER offers a good new option for a lunchtime arrival into Europe, and with better timings down the track will also offer more one-stop connections from ADL, BNE and even SYD. All the while QFFs can still book on codeshare via DXB, albeit without the upgrade ability. It adds up to a win-win-win for flyer choice in my opinion. If the PER hub takes off and BNE to Paris and SYD to Frankfurt are added soon the QF network will offer great customer flexibility without crippling QF with the costs of its old network where SIN and HKG were hubs.

nige_per

nige_per

03 Apr 2014

Total posts 4

Any news if the lounge will be ready for Saturday 24th March?

matorm

matorm

Qantas - Qantas Frequent Flyer

13 Feb 2018

Total posts 8

"Stretch classes" appear to be a part of the 'wellness' area in the new lounge...



"DANNY and Tania Taylor from Bodhi J Wellness Spa Retreat can finally reveal that their business is part of the new Perth International Business Class Transit Lounge. Bodhi J Wellbeing Studio will have a holistic approach to wellness offering Perth to London Qantas Dreamliner passengers gentle stretching sessions and mindfulness and breath awareness techniques. Mr Taylor said that the 12-15 minute sessions would start with soothing aromatic inhalations and were suitable for all ages and fitness levels in a setting designed to invoke a sense of tranquillity and calm."

Divelizard

Divelizard

Qantas - Qantas Frequent Flyer

15 Jun 2019

Total posts 2

OMG, what a debarcle! I recently flew QF Perth to Singapore with my 82 year old father and brother, I had a considerable amount of frequent flyer points and also lounge passes. The website allowed me to attach lounge passes to my flights for all, so that we could relax a little bit before flying. The confirmation email I received from Qantas, directed me to enter the T1 Business Lounge in the International Terminal. I did not investigate further, as I did not know anything about Qantas International Flights now leaving from the domestic terminal. I booked in advance, long term airport parking at T1 International, and as we live in a regional area, we left with plenty of time, with the plan of spending 45 mins to an hour in the lounge. We parked the car in our pre-booked parking and walked to the terminal dragging our luggage. When we got inside, of course we couldn't find the Qantas check-in counter/terminals, so I asked and was told of the whole move to Domestic T3, which then prompted me to check the boarding passes, which of course said T3. So we were forced to catch the terminal transfer bus, with a wait time of 20 mins plus travel of another 20 mins, we made it to the Qantas Domestic check-in counter with just 6 mins to spare before baggage check closed, then had to almost run to the gate, because the flight was shortly boarding, all of this while trying to keep my 82 year father comfortable. We very nearly missed our flight and I was forced to forfeit my lounge passes. So my question is: Why did the QFF website allow me to attach lounge passes to my flights and why did it send me entry confirmations to the T1 Business Lounge, when the flight left from a completely different Terminal, which is kilometres away? Now let me tell you about our arrival back in Perth, the aircraft arrived at 2345 on a Tuesday night, we were jammed back into the terminal, had access to a tiny pop-up like Duty Free store, then had to queue for customs for over 1 hour, because there are no e-passport terminals there yet, then after that got stuck in Quarantine for a further 45 mins because there was only 2 staff on duty and of course a couple ahead of us had decided to bring three suitcases of foreign labelled food home with them all of which had to be inspected item by item! Nowhere to sit down or rest for my father, he just had to stand and wait! The whole setup felt like a construction zone, the baggage x-ray machine looked like it was from the 70's, dragged out of storage. So if there are delays like this for only one A330 with approximately 260 passengers onboard, I dare say the customer service and the facility is woefully underequipped and serviced. Why is this so, since it appears that international flights have been flying into this terminal for nearly a year, why is it still under construction and so adhoc? Why wouldn't Qantas complete construction and get everything up and running prior to trying to stuff passengers through a domestic facility? It likely appeared way more third world, because we had just come from Singapore, whose airport is nothing short of spectacular and we had used the lounge there, which was also amazing! I am ashamed that this is the facility and the service that international guests encounter when they visit Australia and happen to fly Qantas into Perth!

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