Here's good news if your name contains more than 24 characters: you'll finally be able to use the SmartGates at Australian airports, rather than join the queue for manual processing.
Yes, it turns out that the SmartGates tended to be a little dumb when it came to reading passports where the name fields exceeded a total of 24 characters, due to some wonky programming between the SmartGate and the Department of Immigration's database.
Rejected would-be travellers had to line up at a dedicated SmartGate 'assistance queue' rather than smile not smile for the camera and breeze through the automated gates.
That's now a thing of the past, with ITnews reporting that this bug has been mostly squashed.
The 'mostly' bit applies if you hold an Australian or New Zealand passport – foreign passports with those pesky long names are still getting the knock-back.
ITnews reports that "variations in the way other countries store name information in their e-passports has made rectifying the problem for all travellers 'technically complex', the Department of Immigration said."
"It said it was continuing to look at how the name algorithm in the SmartGate system can be adjusted to accommodate non A/NZ travellers with long names."
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