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Qantas - Qantas Frequent Flyer
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Premium pax is where the money is made, though its not like they're struggling in Y anyway. What most Y pax want are cheap fares and decent in flight product. Gone are the days when airports like SIN were the exception rather than the rule. Many transit airports between here and the EU have closed the experience gap. Pax booking on the direct QF flight are more concerned with schedule, transit times and on board experience, and there are certainly many people willing to pay the premium to fly QF.
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Another reason why this is happening is because Boeing said to airlines and the public that 2-4-2 will be the default config. Had they said 3-3-3 was default, none of these complainers would be not complaining.
Air New Zealand - Airpoints
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Originally Posted by Packetman21 :
Why does Qantas always get the hammer?! All the other airlines apart from JAL have put in 3-3-3 in their 787s, and before you say, "Qantas is doing entra long haul flights", well so is United, Etihad and I guarantee that SQ with the 787-10 will be doing 3-3-3. Everyone seems to be hypercritical with Qantas. They are very good compared to the US carriers and European carriers. It is a industry wide complaint.
by Packetman21 at Jun 27, 2017, 01.06 PM.
Actually, all indications by SQ and the chatter on SQtalk have it looking like singapore will go with 8 across to differentiate them selves from scoot and also because they are a truly premium carrier and as they have done with their 777 at 9 across they will do with their 787's, keeping their premium pax happy is more important to them than squeezing.
Also look at flyer talk every airline that has done 9 across on a 787 is criticised, qantas is focused on here because its an Australian site, common sense goes a long way.
Lastly, has boeing said 9 across would be the default there still would have been complaints, a seat less than 17.5 inches is stupidly uncomfortable around the shoulders for a long haul, let alone an ULL
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6. Another reason why this is happening is because Boeing said to airlines and the public that 2-4-2 will be the default config.
7. Had they said 3-3-3 was default, none of these complainers would be not complaining.
I have numbered each of your points, for reply clarity. My answers below correspond to each point.
1. Two reasons: they are the 'national' carrier and secondly, when you promote your business as being a longhaul or ultra longhaul carrier, you create 'expectations'.
2. Poor argument. Each / most of the other carriers have an inferior safety rating, compared to QF. Would you have QF blindly follow the rest of the industry? Personally, I wouldn't. My own feelings are that QF could have done something really, really innovative here (a la JAL) and something that would have enhanced their image as a longhaul / ultra longhaul carrier - at a marginally increased Y price. After all, it is a 'monopoly' route that no-one else is competing on. Like the price = fly in comfort. Don't like the price = suffer an additional transit stop and enjoy the extra flying time.
3. By our very nature, we seem to fly more often (and longer) than most other populations. The ability to recognise and criticize is a point to the maturity and experience of Australian travellers.
4. Don't forget to include the British (British Airways)! Agreed, but then who wouldn't be?
5. If it is an industry-wide complaint, then you have blown your own argument.
6. Boeing's suggested configuration is only a guideline. Carriers are responsible for fitting out their aircraft as they see fit. You might recall that Airbus' suggested configuration for the A380-800 is 525 - QF fitted theirs with 484 seats - acknowledging the need for greater space.
7. Err .. yes, they would.
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Why Qantas didn't fit 2-4-2 economy seating to the Boeing 787-9
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