Qantas says it will continue to offer its chauffeur drive service for business class or first class travellers who book their trip with frequent flyer points, despite a decision by partner Emirates to restrict chauffeur rides to paying customers.
A spokeswoman for Qantas tells Australian Business Traveller that "Qantas Frequent Flyer members will continue to have access to the chauffeur service for eligible reward bookings on Qantas operated services and enjoy the same experience as customers who have made commercial bookings."
Qantas introduced its chauffeur service in April 2013 to match the same offering from Emirates as part of the newly-minted Qantas/Emirates alliance, with a free ride offered to premium cabin customers bound for London, Dubai and the USA.
However, over subsequent years this has been scaled back to include only flights to and from London.
Relatively few international airlines offer a complimentary chauffeur service. While Emirates set the benchmark, competitor Etihad Airways scrapped its own service in July 2017.