Overcrowding at the Qantas Singapore Lounge?

34 replies

jrfsp

Qantas - Qantas Frequent Flyer

Member since 04 Mar 2014

Total posts 97

What did they do when Qantas used Singapore as a hub before Dubai? I know there weren't A380s but there were 747s and 767s flying everywhere. Probably similar passnger numbers!

There used to be separate business and first lounges shared with BA, this ended with the EK partnership and QF / BA split their lounges

Last editedby jrfsp at Mar 05, 2018, 11:27 AM.

GBRGB

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2014

Total posts 271

Maybe in the future QF might look at a seperate Jetstar/ Qantas Club Lounge with a more basic offering in places like Singapore with the main lounge reserved for QF pax and Platinums, especially if they want to grow the Jetstar business out of Singapore.

Joe

Member since 03 May 2013

Total posts 130

Using a business class lounge is totally in keeping with the 'QF first' class product. Its really only business + just like the lounge is ...a premium business one. Except when it's busy- it's also a playground and pub.

aggie57

QF

Member since 04 Apr 2014

Total posts 134

What did they do when Qantas used Singapore as a hub before Dubai? I know there weren't A380s but there were 747s and 767s flying everywhere. Probably similar passnger numbers!

They did fly 380’s through Singapore before the Dubai / EK deal. Sydney and Melbourne.

MarkJohnSon Banned

MarkJohnSon Banned

Member since 19 Jan 2018

Total posts 41

I don’t really believe JQ pax should be entitled to use the lounge even if they have high status.

Should standardize the airport experience with that in the air and chuck them a voucher for Burger King instead.

Covvers, no doubt you were being somewhat facetious, but nonetheless, your criticism falls wide of the mark.

I am with you that, generally speaking, your typical "JQ types" should not be permitted within a 10 meter radius of a QF lounge. There are, however, some exceptions. One of these is in Singapore where QF is actively marketing Asian destinations with a JQ connection on a QF ticket number. Your grievance in this instance should lie with QF, and not with the JQ pax.

Himeno

Member since 12 Dec 2012

Total posts 291

When the SIN/DXB/LHR changes were first announced, we did a rough comparison of the lounge capacity with the numbers of the current and planned flights with where pax would have access to the lounge over on AFF.

The lounge is crowded now during the evening peak. Even with fewer pax in T1 able to access the lounge (with CX moving to T4), the addition of 1 A380 flight (LHR), upgrade of 2 A330s to A380s (MEL, SYD) and increased A330 flights (2nd MEL flight going from 3 weekly to daily), the lounge is going to be over capacity for ~90 mins around 7-8pm.

AllyH

Qantas - Qantas Frequent Flyer

Member since 07 Jul 2017

Total posts 6

I don’t really believe JQ pax should be entitled to use the lounge even if they have high status.

Should standardize the airport experience with that in the air and chuck them a voucher for Burger King instead.

Access to the lounge is a godsend when your only OW option back to Australia is 3K (without having to circumnavigate Australia) late at night.

Steve987

Member since 23 Feb 2015

Total posts 264

I haven’t bothered with the QF lounge in any of my last four trips through SG. BA and EK lounges are both a far better experience.

Metoo

Qantas - Qantas Frequent Flyer

Member since 25 Nov 2016

Total posts 93

Qantas may start refusing guests entry into the lounge during busy times. There is no space available nearby for lounge expansion I've been informed. This is going to get interesting.

Himeno

Member since 12 Dec 2012

Total posts 291

Qantas may start refusing guests entry into the lounge during busy times. There is no space available nearby for lounge expansion I've been informed. This is going to get interesting.

The only space nearby are airport offices, a SATS lounge, and the TG(?) and BA lounges.

careyw

Member since 18 Nov 2017

Total posts 3

460 seats will not cut it. Remember it's not just the premium pax who will be lining up, it will be all Gold and above pax (irrespective of class of travel) AND possibly a bunch of people hoping to exercise OneWorld shared privileges as well?


And while we're at it, just had the dubious pleasure of an extended session in the HNL QF lounge with a 2 hour delayed SYD departure. What a claustrophobic, smelly little cubby hole. Literally standing room only, lots of screaming babies and young children (the location I guess). Staff absolutely delightful but awful facilities and food/beverage.

Last editedby careyw at Mar 07, 2018, 02:57 PM.

34manu34

Qantas - Qantas Frequent Flyer

Member since 02 Mar 2018

Total posts 17

I don’t really believe JQ pax should be entitled to use the lounge even if they have high status.

Should standardize the airport experience with that in the air and chuck them a voucher for Burger King instead.

Most of us have no other choice to travel JQ from SIN (first leg to SIN with QF) to access Phuket, Kuala-Lumpur, Penang, Yangon and so...

As QFF Plat, If my lounge access was denied, my only "benefit" to be loyal would be a free snack (or water bottle) on board.

+ don t forget the ones living in Darwin...

CB42

Member since 25 Nov 2016

Total posts 14

Qantas commences using A380 to Singapore one again today as QF81/82. I thought we might have heard from Qantas regarding the lounge situation by now? It’s not long until London is re-routed. I’m not heading to Singapore until May, but not looking forward to seeing how busy the lounge will be!

I Never use the Qantas lounge in Singapore: its usually full of drunken chavs. This is a CLUB lounge not a biz lounge.

Go next door and use the BA lounge instead...

Axl

Qantas - Qantas Frequent Flyer

Member since 18 Mar 2016

Total posts 5

I'm in for a flaming no doubt: how about limiting lounge access to those actually travelling in Business or First, regardless of status? Give high-status folk flying Y admission to the Plaza Premium lounge or similar...or a Burger King voucher.

silentiger86

Qantas - Qantas Frequent Flyer

Member since 23 Dec 2017

Total posts 90

I'm in for a flaming no doubt: how about limiting lounge access to those actually travelling in Business or First, regardless of status? Give high-status folk flying Y admission to the Plaza Premium lounge or similar...or a Burger King voucher.

You're right, this is a terrible idea.

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