Qantas launches new priority boarding system

Qantas is taking another swing at domestic priority boarding with an overhaul of the current oft-criticised system.

By David Flynn, November 23 2019

Qantas does many things well, but priority boarding on domestic flights is not considered one of them.

Any frequent flyer will regale you with tales of it being poorly organised, poorly enforced and often presenting little advantage over the standard boarding queue.

This could be about to change for the better, with the airline planning to reboot the process from Monday November 25.

It'll have a new name – 'premium boarding' – and a new procedure which will see business class passengers and top-tier Qantas Frequent Flyers (QFF Gold and above, and their Oneworld Sapphire and Emerald equivalents) board before the hoi polloi.

This will prove especially useful when it comes to snaring overhead space for your cabin bag before the luggage bins look like a game of Tetris gone wrong.

"There will be a dedicated boarding time for priority customers," a Qantas spokeswoman tells Executive Traveller. "General boarding will not open up until all queued priority customers have boarded the aircraft."

Travellers eligible for premium boarding who arrive once general boarding has begun will still be able to skip the queue and fast-track through  the dedicated priority boarding lane.

The revamped premium boarding system will debut at the domestic terminals of Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth airports, and Qantas pledges to "work with staff across the domestic network to ensure these benefits are enforced, and provide a consistent experience with our international boarding process."

The airline plans to expand premium boarding "across all domestic airports in 2020."

We welcome reports from Executive Traveller readers on their priority premium boarding experiences at these major airports from next week.

David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

Qantas - Qantas Frequent Flyer

11 Jan 2017

Total posts 13

This is a terrific step forward and make it much easier to enforce for staff and consistent for customers who fly frequently.

Qantas - Qantas Frequent Flyer

08 Nov 2011

Total posts 110

This is literally no different to how it's currently supposed to be...

Qantas - Qantas Frequent Flyer

05 Oct 2016

Total posts 47

Exactly. No improvement at all. I don't want to get there first and board before everyone else. Which in of itself is inefficient because it stretches the boarding time. I just want a clear priority lane not as long as the normal one when I come to board!! Just enforce the existing one now to solve it ....

30 Nov 2018

Total posts 6

I couldn't agree more. The 'priority' line is longer than or the same length as the general boarding is most of the time. I think there are too many Golds and maybe they need to make 'Premium Boarding' for what it actually is. As a J class passenger, there is no difference whatsoever. Maybe pre-board the J customers and then resume as normal which is what this change is doing anyway.

Air New Zealand - Airpoints

12 Feb 2016

Total posts 20

The aim should be to minimise queue formation.

16 Jan 2018

Total posts 71

Agreed! There are too many top tier members with eligibility. Usually they will outweigh the number of regulars. The tiered travelers will see no difference and is just going to upset those which are not caring status. They should do:

1. Families with Children, Business, and Platinum/Platinum 1

2. Gold and Silver

3. The rest.

American Airlines - AAdvantage

13 Jul 2015

Total posts 220

Silver should absolutely NOT have access to the Priority lane - it's far too easy to get and it defeats the purpose of a Priority lane.

09 Aug 2015

Total posts 17

Sounds like it's going to be more like many overseas domestic and short-haul international flights, eg LHR to Europe, system but without a bunch of pre-defined groups, just priority passengers being invited to board first, and then everyone else.

Qantas - Qantas Frequent Flyer

05 Oct 2016

Total posts 47

Yeah and they're useless and don't work in my experience...

Qantas - Qantas Frequent Flyer

23 Jan 2018

Total posts 10

Correct the world over the Qantas priority queue is a joke for being longer than the standard queue and completely un-policed by staff who appear too busy, uninterested or who feel seemingly powerless. I would love to see them just once walk the line and ask to see boarding passes. Cathay staff do it professionally and with sensitivity 100% of the time. Qantas staff zero

Qantas - Qantas Frequent Flyer

23 Feb 2016

Total posts 45

Let's wait and see what happens, I would rather QF introduce boarding groups like the US. There are a lot of golds and above, then add in the OW priority customers. Groups would be easy:

J Pax, CL and P1

Plat and OW equivalent

Gold and OW equivalent

QP members, Silver and OW equivalent

Then the rest

Qantas - Qantas Frequent Flyer

12 Jun 2011

Total posts 109

Groups take time. I'd rather not divide a 737 of 180odd passengers into 5 separate boarding groups. Virgin can do it with two groups. Priority and the rest. It works, its not hard/rocket science.

The only stipulation for it to work that VA gets right is that Priority is process before general begins and general is paused everytime there is a priority guest. Theres no need to rewrite the process, just enforce it.

Singapore Airlines - KrisFlyer

13 Jun 2013

Total posts 24

It also works on VA because they use the back stairs so 50% of the aircraft board from the rear and there is no long clogging queue on the airbridge.

28 Nov 2012

Total posts 91

But by the time you knock off your last glass of bubbles in the lounge and make it to the gate, it will still be a mess. Really it's not that bad is it? Bring in twin aisle aircraft with 2 air bridges. 797 anyone?

15 Feb 2013

Total posts 140

A330 is twin aisle two air bridges and yes, even that is still that bad. The 797 won't make a difference, only changing the process will. Maybe they've started listening to the customer feedback - every feedback panel survey I get features a comment about priority boarding.

31 Jul 2018

Total posts 14

This is really great news. Everybody knows things work better after turning it off and then back on again! If they get it right, be sure to reinforce to the gate personal how appreciative you are :) What a time to be alive!

Etihad - Etihad Guest

20 Jun 2019

Total posts 7

The only thing that will make this work is checking to make sure that no one is jumping the line. At the moment it's clear that non premium boarding passengers jump in the Business Lane knowing they won't be checked.

Qantas - Qantas Frequent Flyer

01 Apr 2011

Total posts 32

The problem with non-premium queue jumpers is that they are probably allowed through as staff do not want a confrontation developing whilst they are trying to get the passengers loaded and the plane away on time. As stated below, these people should be sent to the other queue, and I have seen that happen on occasion - not so much here as overseas. We all know there is a minority with a sense of entitlement who will do whatever is necessary to get on first. Love watching them trying to get a jump on everyone else by edging closer and closer to the boarding position as time ticks by before boarding is announced.

I use special assistance now due to health problems, and even that is getting abused, particularly overseas. Talking to staff in Singapore last year, I was told that one particular group of people had cottonned on to it and used it as a way of getting on board first with loads of carry on. The Special Assistance Lounge in Terminal 3 a few weeks ago when I was travelling to Paris had a number of people who could quite happily walk round the shops and the terminal in general, but demanded a wheelchair to the plane and were blatantly rude to staff assisting them.

Haha. Virgin has had this perfected for years.

Virgin Australia - Velocity Rewards

17 Nov 2017

Total posts 1

No they haven't. Its a dogs breakfast-only criticism of Virgin

07 Jan 2016

Total posts 19

I couldn't help but notice the gate attendant on my own Virgin flight from Melbourne this week checked in passengers without status who simply jumped across from the other boarding lane. So I wouldn't go so far as to say that Virgin have perfected the solution. At the end of the day, it simply boils down to whether the individual gate attendant wants to enforce the policy.

RML
RML

Qantas - Qantas Frequent Flyer

06 Jun 2018

Total posts 1

The person scanning / checking needs to inform que jumpers sorry and turn them away, every time... as plenty of times people are just let on through.

AJW
AJW

16 Nov 2011

Total posts 514

I'm on a 717 flight in business ex SYD on the first day. Be interesting to see if this extended to Qantas link flights too.

Jetstar Airways - Qantas Frequent Flyer

24 Aug 2018

Total posts 50

Please, no grouping like in the USA with serving military ( in and out of uniform) first on. Absolutely no prejudice intended. If Virgin can do it without acrimony, why can't Qantas. If queue jumpers need to be embarrassed, so be it

Qantas - Qantas Frequent Flyer

23 Aug 2014

Total posts 35

A much deeper, broader and well-thought process with respect to multiple aspects of the entire service culture at Qantas is required, aimed at its deepest flaw, inconsistency.

The boarding issue is merely a symptom and "spot treatment" rarely achieves long term results.

Qantas - Qantas Frequent Flyer

26 May 2014

Total posts 403

Boarding an QF A330 flight this week, the 2 queues were of similar length and extended so far from the gate at the start of boarding, it was not obvious which was which. I suspected some pax were just choosing the slightly shorter queue, and in the end it made little difference to the queuing time. The first flight of this trip was with Air Tahiti Nui, who invite business class pax to board first. A far superior experience.

Air France - Flying Blue

07 Nov 2018

Total posts 2

Works perfectly fine on Virgin Australia and never had a single issue. Etihad is actually pretty good for boarding priorities ex AU and in AUH.
Love being able to board whenever I want without the need to queue.

It looks like Qantas is trying to copy the same BA boarding process queue ex LHR but as everyone have status nowadays it's a bit useless imho.

Qantas - Qantas Frequent Flyer

02 Jul 2011

Total posts 1380

Virgin's system works best in the airports where the gate is designed so that the non-priority lane is the only accessible one to those sitting in the seats.

Qantas - Qantas Frequent Flyer

18 Oct 2017

Total posts 3

Cathay do an excellent job of this in three tranches according to First & Emerald first, then Business & Sapphire, then the rest. How hard can it be Qantas?

AJW
AJW

16 Nov 2011

Total posts 514

Qantas does a reasonable job on international flights too. So yeah shouldn't be too hard. I suspect domestically they just didn't care too much, just more worried about loading quickly.

22 Nov 2019

Total posts 1

I don't particularly care about priority boarding, but I flew VA on a domestic flight for the first time last October, and one thing I did like was the Flight Attendant stopping economy from pushing into the front until we had a chance to get our stuff and walk off. It made disembarking a lot more comfortable.

Qantas - Qantas Frequent Flyer

21 Jan 2014

Total posts 225

I would like them to include exit rows in priority boarding, they can't put bags at their feet and nothing worse than arriving and finding overheads completely full and having to find space many rows away.

24 Aug 2011

Total posts 567

Jetstar Asia board with exit rows having priority.

Qantas - Qantas Frequent Flyer

26 May 2014

Total posts 403

VA have that covered too, with Economy X having priority boarding, though in my experience that is not clear at the airport. Not on the signs and not announced.

24 Aug 2011

Total posts 567

2 frustrations on boarding is priority boarding not being enforced and size of carry-ons. Some airlines are strict about both; Qantas ground staff are, for some reason, notoriously poor at both.

It is all very well to have a policy but unless ground staff are prepared to send queue jumpers back to the end of the line and enforce oversize carry-ons get checked in, it is pointless.

Qantas - Qantas Frequent Flyer

21 Jun 2017

Total posts 29

Going out in a limb here.... cut gold from premium line. At the P1 / P level there are few distinguishable benefits. Security / boarding it's all the same level of access... (and don't get me started on “priority” bag handling... I know I'm off topic.. will stop there)

20 Oct 2015

Total posts 14

Can't be done, as priority boarding is officially part of the oneworld Sapphire privilege, and QFF Gold = oneworld Sapphire. In fact if you go back quite a few years, Qantas domestic priority boarding was only for business class and Platinum, but they had to add Gold because of alliance obligations to oneworld.

Qantas - Qantas Frequent Flyer

21 Jun 2017

Total posts 29

Of course. Good call. Thanks.

15 Feb 2013

Total posts 140

Yes and no. According to One World Sapphire and Emerald get lounge access, but AA ignores this for their own FFs and make them buy Admirals Access. They could still board J and P1/P first, then gold though. But I'd still rather it is removed for golds - it actually worked a lot better when it was limited to platinum and J - all the golds seem to leave the lounge early so the line is full by the time plats get there now!

Qantas - Qantas Frequent Flyer

26 Nov 2012

Total posts 33

I don't agree with you on this one as I see OW airlines apply the rules differently eg: BA and QR Flounge access

Qantas - Qantas Frequent Flyer

22 Apr 2018

Total posts 7

Over 42,000 status credits. Reckon that's deserving of priority boarding!!

03 Jan 2012

Total posts 88

Not too bothered about the boarding process getting ON, what I'd like to see is Qantas getting my bags OFF the plane with some kind of priority for status so I can get in the front of the taxi queue to get on my way home. That is one system than has never worked! Baggage seems to come off completely randomly regardless of Platinum status or cabin class travelled.

15 Feb 2013

Total posts 140

It definitely got worse when they went to Q tags and the paper tags with “business” printed in black to blend in with the rest of the tag. Worked much better with the brightly coloured business and priority tags (that are still used for international).

11 Dec 2018

Total posts 1

For priority boarding to work properly they need to have 2 lanes going all the way to the aircraft door (not just to the start of the bridge) - even if it means having a divider in bridge when only one is in use (or instructing non priority passengers to remain to the left). We were flying QF out of Sydney earlier this week, and there wasn't any announcement in the lounge + I suspect the departures 'boarding' status was slow to come up. By the time we reached the gate (only a couple of minutes after originally announced boarding time), although we were able to go in seperate queue at Gate, there was a really slow moving queue going through the air bridge and we were stuck behind loads of economy passengers.

Qantas - Qantas Frequent Flyer

27 Mar 2018

Total posts 8

This is a brilliant announcement. I travelled with BA earlier this year and the boarding system used at Heathrow Terminal 5, the classic Groups approach, was fantastic. You pay for what you get. I am looking forward to reporting back on the success of this. Interestingly, there are some flights, for example flights ex-CBR where there are more Premium passengers than Economy passengers... I sense the scramble for overhead luggage space will still present.

Qantas - Qantas Frequent Flyer

15 Jan 2018

Total posts 4

Good idea you have trouble finding luggage space particuly if a full aircraft. I have a brother-in-law in W.A. so would be good with those twin aisle aircraft such as Airbus 330 and Dreamliner

10 Apr 2016

Total posts 16

About time ..... the current process of allowing both lanes to start boarding at the same time has no advantage.

Joe
Joe

03 May 2013

Total posts 396

Qantas ground and gate cabin crew at check-in NEVER say anything to non priority pax in priority lane. Have seen it time and time again. They simply let them board with nothing said to the non priority pax. Pathetic. Staff just don't care

Qantas - Qantas Frequent Flyer

27 Mar 2018

Total posts 8

I agree; and there needs to be a consistent application - I have been standing in the current Priority Queue when someone who knows me (not a family member; friend or colleague!) siddles up to me and boards with me. I accept that is my responsibility however you dont want to look like a total ass

Qantas - Qantas Frequent Flyer

24 Apr 2013

Total posts 56

I'll believe it when it happens...and wonder how long they will stick with it. AA, CX, AY and many others do this routinely. Let's hope QFF get same (or better) treatment at home than we get when flying other OW carriers.

AMR
AMR

Qantas - Qantas Frequent Flyer

21 Mar 2014

Total posts 3

The best airline that I have come across for boarding (with priority passengers et al) is Hawaiian Airlines - whether their short haul domestic or long haul international (HNL-SYD for example). Followed closely by Air NZ.

Recently, leaving Sydney on an ANZ B777 with business full, premium 85% or so and Y a similar figure - from first priority passenger walking on to 'doors closed' took 18 minutes. The return journey from AKL took them just 16 minutes with an equally full B777.

ANZ had a staff member roughly 10 people from entry checking to ensure no 'incorrect' Y trying it out. Despite clearly checking for this the hostess caught 2 different people and politely pointed them to the back of the Y queue.

Impressed with ANZ announcing once bulk clearly boarded, "If you can close the overhead locker above your seat it will speed our departure'.

Hawaiian Airlines quite often will board their A330s (SYD/HNL) in 15-18 minutes with a often an annoying 60 to 90 second gap from last queued premium/Frequent flyer before they start cattle class boarding.

Have given up on Q for over 10 years - so could not believe what I was reading.

Must have been another of those Q enhancements since I quit them....

Qantas - Qantas Frequent Flyer

25 Nov 2016

Total posts 72

It comes down to Qantas staff enforcing the new process. It works well in the Asian countries I've travelled from because when someone outside the group called tries to board they are told to stand aside. A strong deterrent. It will be interesting to see if it works with Qantas.

25 Jun 2018

Total posts 1

Dare I suggest that boarding is based on seat occupation. With most flights using air bridges at the front of the aircraft, board the last 10 rows of seats first, then the next 10 rows moving forward and so on until the seats at the front board last. Unload in reverse order.

No aisles blocked with passengers putting carry-ons into overhead lockers.

Ground staff authorised to send people trying to push in, to the back of the queue.

I always thought boarding rear half of plane first always the most efficient, followed by the front half. Business customers board whenever they want to. Surely premium flyers are not that sensitive about boarding later than "óthers", to make boarding more efficient. Im Plat and could not give a rats when I board, anything to make it more efficient the better in my opinion.

Qantas - Qantas Frequent Flyer - Chairmans Lounge

01 Sep 2011

Total posts 362

Let's see how it goes. With respect the term hoi polloi means upper class, not anyone and everyone which is the context in which it has been used in the article.

24 Oct 2010

Total posts 2341

Actually, the term 'hoi polloi' means the masses – the translation is quite literally "the many" or "the people". The equivalent for 'upper class' would be the rarely-used 'hoi oligoi', which translates to 'the few'.

Qantas - Qantas Frequent Flyer

02 May 2014

Total posts 11

Going against the thread trend.

Personally I board towards the end.

Depart the lounge early and walk prior to boarding for 20 to 30 minutes domestic and 30 mins + for Long haul.

Why? I want to keep living a little longer! That little pre-boarding exercise makes sense when you are going to be sitting for 1.5 hours minimum domestic or up to 17 hours International. Big deal re overhead locker space. Not> I check everything in and board with tiny backpack containing laptop / charger/ paperwork ( no big deal if baggage goes missing).

RELAX - Life is too short or too hectic to rush to board a sardine can.

Qantas - Qantas Frequent Flyer

27 Mar 2018

Total posts 8

Just to highlight one of the key issues here: overhead luggage space. I don't disagree with the views expressed here, in fact there are a couple of that have made me think of my weekly flying experience differently, however I am on a MEL-CBR/CBR-MEL each week. Same flights and same days. EACH flight there is always a passenger who boards last with a couple of bags. (That's another issue: sticking to the rules regarding carry on!) My CBR-MEL flight (the home leg) is ALWAYS late departing, and aside from delays with the incoming flight, it's the time taken to board that can make the difference of 15-30 minutes; when then has a flow on to landing into MEL because ATC slow the flight down at the peak arrival window. So a 40 minute flight becomes a 5 hour door to door adventure (and I am well aware of the fact I could drive MEL-CBR in 6!).

The idea of premium boarding appeals to me: I am continually reminded "as a valued Platinum Frequent Flyer" that my business is appreciated so it would be good to get on first so I can get my one little bag into the overhead locker given I am at an overwing exit and would rather not have it stowed down the back when I have to wait until the aircraft has emptied out to retrieve it. It's the little things.

The real question is why do so many of us take only carry on? Dorothy Dixer. It's because luggage collection is where you waste most of your time (MEL is terrible on a Friday evening, 45 minutes to collect a bag last week, longer than the flight for a change) so of course we take as much as we can onboard to make getting to where we need to be faster.

I agree with the thread here - let's see how it goes. I will be a day too early tomorrow to test it out; however, next Friday evening CBR-MEL will be interesting. On average, over half the cabin is usually QFF Gold and above....

Qantas - Qantas Frequent Flyer

02 May 2014

Total posts 11

Bingo: Prioritise baggage collection times over priority boarding - Too much to wish for or is Qantas hamstrung by the out of sight baggage handlers who are the linchpin in this whole matter. Would prefer priority baggage on belt guaranteed delivery times over priority boarding any day. With electronic tagging Qantas should offer Status credits / points for every 15 / 30 / 60 seconds that they miss a set / guaranteed time from door open to on belt delivery.

15 Feb 2013

Total posts 140

Status credits? Really? So more people would get status, so there'd be more priority baggage, so then your bags would take even longer to come out? Yes they need to fix priority baggage, but this sounds more like a pizza delivery company kind of idea if the pizza doesn't arrive in half an hour it's free...!

Qantas - Qantas Frequent Flyer

15 Jan 2018

Total posts 4

If you have Gold or Platinum and your wife is bronze/silver they can be included in the priority lane

Virgin Australia - Velocity Rewards

09 Aug 2016

Total posts 16

this all sounds great in theory, but when you're wanting to turn around a delayed flight as quickly as possible are you really going to let all the queued premium customers board first while the general pax are sitting around, when you could be boarding both at once?

Qantas - Qantas Frequent Flyer

21 Jul 2018

Total posts 5

I just flew VA BNE-NAN-BNE last week on chocka full flights and am still puzzled why all airlines load from the front to the back when all the holdups onboard are caused by people halfway looking for seats (obviously difficulty counting up to 10) and then standing in the aisle while beginning to remove book/iPad/water bottle/neck rest etc etc from carry on before looking for luggage space.

Qantas

02 Mar 2016

Total posts 2

As one of the 'cattle' - when the priority queue is all aboard, what will happen to us? Will we be permitted to go in the priority queue? I promise we won't tell anyone . . . anyone that cares would already be aboard so what they don't know won't hurt them.

31 Jul 2018

Total posts 14

The article says the Premium Boarding Lane will still be open for those eligible to board at their leisure. So when arriving from the Lounge you will still have a dedicated and mostly empty lane.

Qantas

02 Mar 2016

Total posts 2

I'm questioning what happens when the priority lane has emptied, there are still heaps in the cattle class lane like me, there are Qantas staff tending to the empty priority queue, and Qantas wants the plane loaded and gone.

Can we, the cattle, graze across into the priority lane at that time?

Air New Zealand - Airpoints

12 Feb 2016

Total posts 20

The way to handle this is for the priority lane to simply take you to the front of the queue.

31 Jul 2018

Total posts 14

I would anticipate that they will call you across as they do now.

Qantas - Qantas Frequent Flyer

15 May 2019

Total posts 13

They need to kick QC members out of the priority lane. It's bad enough that it gets clogged up with Gold members, but inconveniencing people who actually travel with them for the sake of someone who stumps up pocket change for a QC membership is just ridiculous. They should also just have a floating staff member or two at SYD and MEL who police the lines - esp for the 330 flights.

I'm very happy to hear that they're doing it in CBR. I don't think I've ever seen priority boarding there - especially for the Q400 and 717 services to Sydney which must be the most overpriced flights on their entire network.

15 Mar 2018

Total posts 17

There are airlines that get it right, including paying airports for First / Business/ Emerald customs and security.

Qantas - Qantas Frequent Flyer

18 May 2011

Total posts 220

So, I'm sitting in my plane now after just experiencing the ‘system'.

All that happened was fiercer enforcement of the rules. Announcements were the same as they've always been.

However it was all for naught since the barcode readers failed and everyone with an electronic boarding pass had to get into one queue while those with paper boarding passes experienced the real priority.

31 Jul 2018

Total posts 14

Day 2 of the reboot. Boarding QF740 this morning was the same joke it's always been. Both queues boarded at the same time and staff don't care who is in which queue. Why promote something they are going to make no attempt at?

Qantas - Qantas Frequent Flyer

25 Nov 2016

Total posts 72

Qantas should just forget about priority boarding as it just doesn't work domestically and put in a third boarding pass scanning station if they want to load the plane quickly. Passengers will work out the rest.

15 Feb 2013

Total posts 140

It worked fine last night on my MEL-SYD flight despite the chaos at the airport. I left the lounge when they called the flight. I got to the gate and there was a long line in the economy queue but the priority queue only had a few people. By that stage they'd started boarding economy as well, but when I got on the plane virtually everyone on board was sitting in either J or aisle and window seats in rows 4-14, so pretty much gold/platinum territory. Whilst I didn't see if they moved non status pax out of the priority queue, based on the seats people were in on board it appeared entirely possible.

Qantas - Qantas Frequent Flyer

18 Oct 2017

Total posts 1

It was a miss for me. The 16:55 departure from Perth to Brisbane on Thursday was late boarding by about 1/2 an hour, and a little disorganised as well. The new ‘premium boarding' announcement was aired, and by this time the lanes weren't even set up yet, so it was a big, disorganised crowd waiting to get on a late plane.

Qantas - Qantas Frequent Flyer

27 Mar 2018

Total posts 8

Absolute non-existent at CBR on 29.11.2019 it was the usual organised chaos at boarding following a late arrival of the incoming air craft. There was no mention of priority boarding - it was just a case of 'we are open, okay let's see if we can herd you cats on as quickly'. Don't get me started on the passengers who decided to board late with their three pieces of carry-on baggage. Lucky I am grateful for getting home eventually.

Qantas - Qantas Frequent Flyer

27 Mar 2018

Total posts 8

Congratulations to the boarding crew on QF818 today. Priority boarding executed professionally and without fuss. Now all I ask for is consistency. Canberra Friday night. Let's work together and make it happen.


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