Virgin Australia reopens ‘Premium Entry’ lanes

The time-saving airport priority lanes make a welcome return, but only during morning peak-hours.

By David Flynn, August 22 2022
Virgin Australia reopens ‘Premium Entry’ lanes

Virgin Australia’s business class travellers and top-tier frequent flyers can soon look forward to spending less time in snaking airport security lines and more time in the lounge, with the airline today opening priority lanes at Brisbane and Melbourne.

Brisbane sees the welcome return of the time-saving Premium Entry lane which lets travellers enter the lounge through a dedicated security checkpoint, without having to go to the main terminal.

Designed for travellers with only cabin bags, passengers still have the option of using Premium Entry after completing the traditional bag drop formalities in the terminal.

And with Melbourne’s lounge now behind security, following the closure of T3’s security lanes to funnel all passengers through T4, Virgin is opening a new Priority Screening lane at T4. 

However, the Brisbane and Melbourne ‘premium security experience’, as Virgin calls it, will be open only between 5am and 10am weekdays – rather than the original schedule of all day, into the evening and on weekends.

Access to these priority lanes is reserved for:

  • business class passengers
  • Velocity Gold and Platinum frequent flyers
  • members of Virgin’s invitation-only Beyond program
  • and “eligible high tier guests” of international partner airlines – a growing roster which has recently added United Airlines and Qatar Airways alongside stalwarts such as Singapore Airlines and Etihad Airways

“We know time is important for our most frequent flyers, and our expanded security facilities in Brisbane and Melbourne are a ticket for loyal guests to quickly move through the screening process, so they can spend more time enjoying our lounge experience prior to their flight,” a Virgin Australia spokesperson said.

As for Virgin’s Sydney T2 terminal, which launched the Premium Entry experience and where this valued kerb-to-lounge lane has been shuttered since April 2020, the airline says it is “continuing to work through options with Sydney Airport Corporation.”

Virgin Australia - Velocity Rewards

06 Aug 2017

Total posts 73

In Melbourne, the Priority security lane might only be policed until 10am ... but it seems that they keep the sign up and the lane open all day, so in practise the priority lane is quicker at all times of the day.

Virgin Australia - Velocity Rewards

12 May 2022

Total posts 7

I went through the Priority Lane last week in Melbourne and they had 2 Virgin staff manning the entry at around 5 pm.

Perhaps that was just for a few days to get some passengers used to it and used to entering security at T4.

04 Sep 2019

Total posts 31

"and “eligible high tier guests” of international partner airlines – a growing roster which has recently added United Airlines and Qatar Airways alongside stalwarts such as Singapore Airlines and Etihad Airways"

very vague.......are we talking krisflyer PPS or krisflyer gold as the entry points?

04 Aug 2018

Total posts 6

One would assume the same requirements for lounge access.

JTG
JTG

Singapore Airlines - The PPS Club

11 Jul 2014

Total posts 50

I am PPS Solitaire and when I flew virgin four weeks ago my ticket stated that I was platinum equivalent

QF

11 Jul 2014

Total posts 834

I'm shocked I can get priority security and passport control at Schiphol (Amsterdam) but I can't get priority at Sydney T2?

Also checking flights today with Qantas and Virgin maybe our company needs to start considering REX as an option, I wonder what the reason is for the pricing. 

Virgin Australia - Velocity Rewards

13 Dec 2012

Total posts 54

They need to open Sydney's T2 is an absolute disaster - I know it is not VA cause, but I am lucky to have an implant I get to go to the disability queue rather than the disastrous outside snake!

Virgin Australia - Velocity Rewards

13 Apr 2018

Total posts 6

Just get Sydney premium entry open! It's a joke - having to do battle with incompetent travellers and incompetent (and rude) security staff for so many months now is ridiculous. I am considering flying from NTL until they fix T2's problems. The extra hour drive is probably worth it at this stage. 


Hi Guest, join in the discussion on Virgin Australia reopens ‘Premium Entry’ lanes