Superjumbo smackdown: Qantas vs Emirates on the Airbus A380

By Chris Chamberlin, September 12 2014

Qantas frequent flyers, rusted-on Red Roo loyalists and other Australian business travellers flying out of Sydney or Melbourne have a choice of Airbus A380s to Europe under the Qantas/Emirates alliance.

Both airlines count the superjumbo as flagships in their fleet, but they're far from identical. So which airline's A380 to choose?

When they fly

How the Qantas and Emirates flights fit into your schedule will be a primary consideration for business travellers.

Qantas QF1 Sydney-Dubai-London leaves Sydney at 3.50pm, to reach Dubai at 12.35am before continuing to London for a 6.45am touchdown.

Qantas QF9 Melbourne-Dubai-London  was recently re-timed for an evening departure from Melbourne, leaving 10.55pm to reach Dubai at 7am and London at 1.40pm.

Emirates EK415 Sydney-Dubai: leaves Sydney at 6am, arrives into Dubai at 2.30pm.

Emirates EK413: Sydney-Dubai: leaves Sydney at 9.10pm, arrives into Dubai at 5.40am.

Emirates EK407 Melbourne-Dubai: leaves Melbourne at 9.25pm, arrives into Dubai at 5.25am.

Making the connection

Qantas' daily A380 services are fine if you're London-bound, but QF1's midnight arrival into Dubai makes for an exceptionally long layover if you're intending to connect to an Emirates flight to anywhere else in the UK, Europe or even South Africa.

That's because most of Emirates' flights from Dubai to Europe don’t start running until around 7am.

QF9's new timetable can make for a shorter connection time to mid-morning Emirates flights, while the Gulf carrier's own schedule for Australia-Dubai flights naturally dovetails into European services.

Maximise your Qantas points on Emirates flights

As we've previously pointed out, even if you choose an Emirates flight you should consider booking it through Qantas or a Qantas travel agent under the Qantas QF flight code to earn a full serve of Qantas Frequent Flyer points and status credits.

Emirates flights made on the native EK flight number will earn you as few as half the points for the same flight carrying a QF code, and no status credits.

Read:Maximise your Qantas Frequent Flyer points on Emirates flights

With all that taken into account, here’s how the Airbus A380s of Qantas and Emirates stack up in our superjumbo smackdown!

Airbus A380 First Class: Qantas vs Emirates

While both Qantas and Emirates tag their A380 first class products as suites, there’s a substantial difference between them.

Qantas opts for a conventional semi-suite design with a super-comfortable lie-flat seat.

Emirates has gone all out with a high-walled private suite.

It's kitted out with a personal minibar, beefy 23 inch video screen (compared to Qantas’ modest 17 inch panel), a coat rack and a fold-up mirror.

However, the faux-effect wood and brass aesthetic isn't to everyone's taste.

And aesthetics being such a deeply personal thing, first class passengers will naturally gravitate towards either the restrained elegance of Qantas or the glitz of Emirates.

Where Emirates really pulls out all the stops are the added facilities of two shower suites.

Each suite can be booked for 30 minutes – providing a five minute flow of steaming hot water, with other top-end touches including inbuilt wardrobes, a large sink with marble counter top, a hair dryer and even a flat-panel TV.

Read: Emirates Airbus A380 first class 'shower spa' review

There's also a small first class lounge at the front of the Emirates A380’s upper deck, although some passengers prefer the livelier vibe of the business class bar found further back (as long they bring their own top-shelf tipple from the first class bar).

The winner: Emirates’ A380 first class is definitely worth flying for the experience alone.

Airbus A380 Business Class: Qantas vs Emirates

Emirates' A380 business class is ahead of Qantas' A380 offering in terms of privacy, aisle access, personal space and storage.

Located on the upper desk, Emirates’ superjumbo business class boasts a fully-flat bed in a staggered 1-2-1 layout so that every passenger enjoys direct aisle access.

You’ll also find your own in-seat (non-alcoholic) minibar on Emirates’ superjumbos, so don’t be afraid to dig in.

In contrast, the 2-2-2 layout of Qantas A380 business class requires passengers in the window seats to squeeze past or step over a seatmate to get to the aisle.

(Personally speaking, I’ve found this quite easy from the window seat – particularly as there’s a bar to hold onto during the process. In saying that, not all passengers experience such ease, or indeed like being crawled over in their sleep.)

The winner: The business class round also goes to Emirates Airbus A380.

Airbus A380 Business Class lounges: Qantas vs Emirates

Qantas has a lounge area at the front of the A380's business class cabin that's good for stretching your legs and enjoying a chat with fellow travellers.

That simply can't hold a candle to the fully-stocked bar on the Emirates A380, with its own cocktail bartender and a lot more space where you socialise.

If you need to get down to some work, Emirates also offers inflight Internet (plans start from $15) while Qantas leaves you disconnected.

The winner: Emirates Airbus A380.

Airbus A380 Premium Economy: Qantas vs Emirates

Qantas takes the trophy on this one by default, because Emirates doesn’t have premium economy.

On the other hand, Qantas boasts one of the world’s best premium economy seats.

The winner: Qantas.

Airbus A380 Economy: Qantas vs Emirates

It’s always fun to examine first and business class, but of course not all business travellers get a seat at the pointy end.

On board Emirates' A380, you'll find economy stretching all the way along the lower deck in a 3-4-3 layout.

The economy seats have a bit more legroom – Emirates' pitch ranges from 32 inches to 34 inches, against a standard 31 inches for Qantas.

And with seat width at 18 inches over Qantas' 17.5 inches, there's a slight but better-than-nothing edge there as well.

However, a ‘foot net’ which folds down from the seat in front improves the Qantas' economy experience.

You can also make the trip to one of Qantas' self-serve economy snack bars...

... but I've never had an issue ordering-up nibbles and drinks in economy with Emirates – either by walking to the galley or just using the call bell.

The winner: We're giving this one to Emirates due to the greater seat pitch and width, but it's a narrow margin.

Your call: Qantas vs Emirates Airbus A380s

From Australia to London or even Dubai, which airline and aircraft gets your booking? Join the discussion by sharing your thoughts below!

Follow Australian Business Traveller on Twitter: we're @AusBT

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

Qantas - Qantas Frequent Flyer

04 Mar 2013

Total posts 42

Not mentioning the excellent free service bar in Qantas A380 economy seems a little strange....especially when that alone (in my opinion at least) comprehensively puts Qantas A380 economy on top, despite slightly smaller seats.

 

The Qantas Upper deck economy section is a cabin unto itself. If you have the appropriate status, in my opinion it's the best option. Particularly if the cabin crew are keen and enthusiastic. 

I'd love to study the life cycle of a cabin crew. At what point of their career did they become jaded, bitter and resentful? I wonder if it's the poor on board management by the CSM that leaves a sour taste in their mouth?

04 Nov 2012

Total posts 216

We did HKG/DXB return on EK A30 in J, the service was great the bar was fantastic, not mad about the gaudy interior.

11 Mar 2012

Total posts 182

Interesting comparison. But I beg to differ on a couple points having exprienced both premium offerings a number of times from both airlines:

- While it's true that EK F has the extras (spas, exhaustive dine on demand menu, entertainment, drinks menu) that make it a more interesting experience as a whole, QF F seat is far more comfortable in every position. EK's has bumps and lumps and never to goes full flat (the leg rest is sort of up there, it's NOT parallel to the floor but rather at a slight incline - some argue it is flat due to the angle at which the aircraft cruises). And since QF's F cabin is located downstairs it's a full 9dB quiter than EK's (with proper earplugs you'd struggle to tell you're flying in QF!). Add to that the possibility to join with your partner over a meal in the same suite. If I was to choose between the two I'd edge towards QF. And I'm not a QF loyalist by any measure.

- In J, EK once again has the edge in terms of entertainment, drinks, and meals. Afterall their J menu is a subset of their F (it just loses out on appetizer options)  but without dine on demand. On long haul however, that's a biggie. They force feed you when perhaps you're not that hungry, and because of the way the service is delivered, it takes a while to get the meal from ordering to clearing out the tray at the end. By contrast, QF's service allows for a more welcoming timing (reserve the meal for later), and since it's delivered from a cart, makes it far more time efficient service. Then you have the seat. EK's seat is cramped to say the least. I am a smaller build of a person and find it quite annoying. There's the issue with the shoe holder (we call warmer in the older A380s) which makes resting and getting into/out of the seat quite annoying. QF's J seat is far more comfortable, spacious, proper full flat and affords oodles of shoulder space. And unlike with EK, you don't have to sleep curled up to fit in the seat. The icing on the cake is the PJs that QF hand out in J (EK gives none). So again, if I was to choose between the two, it would have to be QF.

Qantas - Qantas Frequent Flyer

10 Jan 2013

Total posts 715

I beg to differ with comfort on QF F seat - I find it quite hard for a F seat, but I do like that it is in fabric (which makes it cooler for long flights). To me, the EK F seat is softer.

Qantas - Qantas Frequent Flyer

21 Jul 2013

Total posts 27

In you review of QF and EK business class on A380 you neglected to compare the dining offering. Having flown both a few times in the last two years, I have to say that Qantas's contemporary Oz cuisine beats Emirates old-fashioned stuff hands down. On QF the food is actually exciting, a descriptor I would rarely use for airline food in biz class. It's better even than Emirates First Class dining. Qantas business class champagne - lovely Charles Heidsieck instead of lacklustre Moet - wins too, other wine selections are on a par. 

Qantas - Qantas Frequent Flyer

01 Nov 2013

Total posts 18

I will fly Qantas only. Love the whole experience

Virgin Australia - Platinum

21 Dec 2012

Total posts 90

Recently flew First with Emirates return to London from Adelaide with a two hour stop-over in Dubai each way. The dubai connection could not have been easier and the First lounge at the airport was even better than Qantas's first class lounge in Sydney due to the overwhelming amount of choices of food on offer, even at 8am in the morning.  I got the A380 on the Dubai London leg and the 777 on the Adelaide - Dubai. The 777 was fantastic, it actually felt roomier than the A380.

As for the A380 experience, it was second to none. Access to four 21 year old scotches and some special edition XO Cognac was lovely. A nice touch was when I went down to the bar, the cabin crew brought a bottle of scotch and Cognac from First class up just for me without me asking!

Food was quite good although the starters are definitely the highlight. The Mezze platter and Cavier were exceptional. I found the mains to be a bit on the normal side - steak was served at medium regardless of what I wanted and the fact its the same fare as business was a little disappointing. Overall though, the experience was amazing and the Emirates interior while not to everyones taste did have the 'rockstar' feel to it which as a single young man I did not mind one bit! Highly Recommended!

Qantas - Qantas Frequent Flyer

26 May 2013

Total posts 33

EK is great and some days shades it as long as the FA s are on the same page.  Have had one or two very indifferent crews which detracts totally from the EK A380 experience.  My flying is 6 times a year to LHR and LAX on QF. Consistent service makes it for me.  

03 Nov 2013

Total posts 6

I have travelled both business classes....while Emirates appears to be better there is one area that never gets discussed-in flight entertainment. I attempted to watch 'Mama Mia' on Emirates (a movie I have watched with my children) only to find it was heavily censored...it jumped past bits that were deemed inappropriate. It made watching the movie a a very ordinary experience.

Whilst I have only flown Emirates A380 from NZ ( a one movie trip) I can only imagine the annoyance on a 14 hour flight. I was wondering whether anyone else has noticed this censorship and whether it is specific to Muslim countries.

Qantas - Qantas Frequent Flyer

12 Sep 2014

Total posts 5

Agree.  As a Gold QF for many years, I did Emirates last month (again) on QF ticket.  Interesting thing was Emirates gave me Business Class upgrade all Rome to Dubai and then to Sydney.  Never happend on QF.

As for the service - worlds apart.  Even in terms of the staff.  Emirates are so helpful, and always eager to fill a glass.  Most QF crews slap down the food and hide.

The Business semi suite in Emirates is a notch above QF, though I do like the QF cocoon. 

The bar at the back of Emirates is amazing, and great for a stretch.

AS for economy.  Still Emirates.  They greet Gold flyers (QF do so only rarely) and the food is better.  Seats are about the same.

As a Gold, on Emirates you can get the front of the A380 which is quiet, full of frequent flyers, and also has the best toilet in any economy class.  Up the stairs behind the pilots to a big bathroom on the left.

Qantas - Qantas Frequent Flyer - Chairmans Lounge

01 Sep 2011

Total posts 362

certainly EK has rhe bling and the caviar and mezze plate are outstanding BUT 1. i found the 1st cabin too warm and the crew told me they keep the temp at 23 deg and 2. found the mini bar in business claustraphobic expecially if its against the window

RD
RD

Qantas - Qantas Frequent Flyer

14 Jun 2013

Total posts 4

Having travelled three sectors in Business with EK and four with QF, I have to say that despite all the seemingly attractive attributes of Emirates, Qantas wins in several areas.  Firstly my wife and I found the EK seating too constraining, it seems as though you are stuck in this enclosed area and it is awkward to get in and out of. Qantas, with it's more open seating is more relaxing and easy to be seated. I agree with other comments about the food, I would also add the service overall, including wine ( if you can get it) is far more relaxed, efficient and friendly on Qantas. The lounge /bar area at rear of Business is overrated, we experienced very disinterested service on two of our legs.   I have booked next London trip with QF and are looking forward to it.

Qantas - Qantas Frequent Flyer

04 Sep 2014

Total posts 20

I also found EK biz seats to tight for the money. And disinterested staff is an Emirates hallmark each time I've flown them, Qantas staff while sometimes a little grumpy, are genuine in whatever emotion they're showing, not robotic like EK staff. 

But then I grew up in Texas, AA wins the grumpy awards hands down !

QF

04 Apr 2014

Total posts 152

First on QF: great bed, weird seat position. Overnight from LA to Oz you can't beat it. The EK first bed is lumpy and uncomfortable. 

Business on QF is has more room,but you need the window bin to get enough space for bits and pieces. On the Emirates 380 you need the window seat if you're on your own or the middle seats if traveling with someone. The aisle seats are too narrow and cramped for a large person (I am 190cm). 

Service wise I find the Emirates meal service is too long. In first it's a huge meal as well, really the appetiser is enough on its own. I like the Qantas approach but sure, sometimes the cabin crew can be a little grumpy. But I'm not there to worry about that. I'm there to get where I am going in comfort and fresh ready for work when I get there. So on balance I prefer the Qantas A380 in both business and first. 

20 May 2014

Total posts 79

I flew QF F to London and EK F back from Paris.

I can say the QF seat is unquestionably more comfortable than the EK seat.  The EK seat on the A380 feels narrower, not sure if this is a dimension thing or just the way the suite sides go up so high.  I liked the closing doors, but the bed did feel a bit lumpy.  The actual seat when sitting is softer, but I preferred the firmness of the QF seat when lounging.  In bed position, QF wins hands down, the bed is more supportive and the bedding was far more comfortable.

QF also wins in my opinion on the food out of Sydney.  The tasting menu was far better than anything I had on Emirates.  The flight from Dubai to London was underwhelming on the food front though.  The food on EK was by all means good, but QF's was superb out of Sydney.

Where EK definitely wins I think is in the timing of the flights.  I felt sleepy around 5 hrs into the SYD - DXB leg, and conked out.  Woke up a bit before landing, felt like morning, but spent two hours wandering around the empty F lounge at DXB at midnight, got back on the plane, wasn't tired, and landed in the UK feeling like it was late afternoon but it was 6:30am.  I think the next time I would prefer trying to take EK's 9pm flight.

Another area EK was better I felt was sitting next to my partner.  It was easier to converse on Emirates.

QF's flight attendants were a bit more attentive and a thousand times friendlier.  I don't know if it's a training thing or a culture thing or a workplace attitude thing, but it was noticeable.

And finally, the shower was a bit of a novelty and didn't impress me that much.  The ones in the EK lounge were much better.

That's my review :p

Qantas - Qantas Frequent Flyer

23 Aug 2014

Total posts 35

Thanks Chris

I effectively did a "head to head" in May this year using QF F SYD-LAX and then JFK-DXB-MEL F on EK

My thoghts:

1. The Qantas F lounge in Sydney continues to be outstanding compared to all EK lounges in my view (with the notable exception of the sashimi in the EK F lounge in DXB).

2. The EK bling factor was not too my taste and I thought the finishes in the suite looked cheap (the mini-bar has warm drinks which get warmer through the flight rendering this a useless feature). If Barry Manilow and Liberace had a baby it would be the Emirates F cabin!

3. The caviar and Dom on tap on EK were a plus but the overall standard of food was very poor and inconsistent. The food on Qantas, although distinctly lacking in deluxe ingredients (caviar, lobster - I recall Qantas used to serve Sydney rock oysters in J in the old days!) was far superior, stronger flavoured and not served overcooked or too cold. For wine nuts, the EK wines were poor at handling the effects of a pressurised cabin on wine taste and smell (this is an often neglected part of wine selection) whereas the Qantas wine list shone at high altitude.

4. The service on Qantas beat EK hands down. The overall service style on EK lacked direction and focus. There was no sense of a cohesive team that was service-oriented. On one sector the CSM equivalent on EK spent a lot of time chatting to personal friends and individual greetings to F passengers were totally omitted, compared to Qantas where there is often (but not always) a sense of an organised CSM in charge of his troop.

5. The shower on EK was great.

11 Mar 2012

Total posts 182

I totally agree with regards to the lounges. EK lounges in SYD and MEL are too crowded and lack the space to relax. QF's F by contrast are havens both at SYD and MEL. But having experienced the food in both I have to admit that I prefer EK's cuisine far more than QF's. Simple yet tasty dishes. Of course the service is of no comparison as QF have waiters taking orders, whereas with EK it's a DIY style.

Another point to consider is the flight timing. Departing SYD in the afternoon is far more relaxing than EK's 6AM and 9PM, whatever class that may be.

Qantas - Qantas Frequent Flyer

02 Jul 2011

Total posts 1380

Still yet to fly EK longhaul (have done Y CHC-SYD which was so-so given the seat layout) but the comments above are very interesting.

My outside impressions were probably inline with Chris's article, but appears that there are cracks under the surface, and a lot of marketing hype in Emirates premium cabins.

Qantas - Qantas Frequent Flyer

11 Mar 2014

Total posts 7

Having their first class upstairs means there is less room in the EK suite than on QF and whilst EK's showers are a novelty, one has to book a time which then mightn't suit eight hours later - one can always shower in the lounge.  The thing that stops me flying EK, though, is that they (and all Arab airlines I've been on) censor their movies and we're not just talking explicit sex scenes.  On long haul flights I want to watch lots of films and QF has a better range.  Whilst their switch to Winston Churchill instead of Comtes de Champagne is disappointing, it's still not a bad drop so Qantas for me!

12 Oct 2012

Total posts 12

Thank goodness we have a choice! Right? Each to his own. I have just done BNE-DXB-LHR-DXB-SYD, alternating metal, on QF ticket. For me, EK hands down for these reasons: 1) solo seat when A or B, 2) much more snug and comfy all around with own bar 3) much much better screen and film options, 4) service consistently more professional. I am a QF Plat One, and for me it is EK metal on a QF ticket in the future now. Only downside is cant use EK points to upgrade on QF ticket.

20 May 2014

Total posts 79

I know the title of the article is comparing A380s, so you're right that Emirates' A and B seats are nice and solo compared to Qantas's....

...but if for some reason there's a swap, or your final destination is to an airport serviced by their 777, Emirates as a 2-3-2 layout and they are angle-flat.  They're not even as comfortable as the old Skybed Mk1

where is this snack bar located. :) I had been flying at least 6 times in Y 380 with QF and I have not seen it!! I have always sit in exit row upper deck though.

Qantas - Qantas Frequent Flyer

25 Sep 2013

Total posts 1136

Rear of the aircraft on the main deck. 

Qantas - Qantas Frequent Flyer

26 May 2013

Total posts 33

EK is great and some days shades it as long as the FA s are on the same page.  Have had one or two very indifferent crews which detracts totally from the EK A380 experience.  My flying is 6 times a year to LHR and LAX on QF. Consistent service makes it for me.  

Emirates Airlines - Skywards

14 Feb 2014

Total posts 32

its like asking a bogan weather they 'd rather go to bali or paris, you know which they'd pick, its not even worth comparing because a lot of people just look at Emirates as "that foreign middle eastern" and Qantas as "Austrayan" so bias is there.

and lets face it one person to thank for rubbish qantas offers is Joyce. 

Qantas - Qantas Frequent Flyer

03 Apr 2013

Total posts 47

Qantas A380 economy is better in my opinion. Emirates colours scheme is boring and the snack bar wins it for me. 

Qantas - Qantas Frequent Flyer

08 Dec 2011

Total posts 6

Have travelled in business with EK & QF and I have to say both have their positives and negatives. For me as QF platinum I've always enjoyed the QF experience & I get treated better than on EK. EK flight crews always seem a bit stressed & not particularly happy (flown 6-7 times in business & economy. QF crew whilst not always friendly are generally more laid back.

The bar on EK is a great experience but as others have commented the meal service goes forever & the seats are a bit cramped. You don't fly just for the bar though so overall for me I prefer the QF 380.

QF

12 Sep 2014

Total posts 1

A first post from a very "rusted on Red Roo supporter". ( Platinum )

Funny how a stack of flights that I flew in August, on both QF and EK, made me want to respond to this.

Managed to fly in F for the first time....twice....1 on QF and 1 on EK, then 4 flights in J....2 each, plus a couple each on both, in Y.

I don't want to work on a flight, I want to be entertained, fed well, sleep if necessary and have a great lounge experience....Qantas have this covered with an attribute I'm  yet to see on Emirates....class, and an effortless laid back sense of style !

I'm a real sucker for a great marketing campaign, and I expected to be impressed by the EK model....and it invariably left me underwhelmed.

Sorry for the lack of minutiae that seems to dominate these posts, but I felt inclined to share my observations....IAN posted very similar observations to mine.

Qantas - Qantas Frequent Flyer

03 Apr 2013

Total posts 47

Qantas wide seat is great. I have never faced a problem getting over the person next to me. Qantas service is consistent and classic. EK lounge is better but seat it too narrow. 

Qantas - Qantas Frequent Flyer

04 Sep 2014

Total posts 20

Ugh I was disappointed with the polite but really robotic experience of Emirates. It's happened each time I've flown with them. Qantas crews on the other hand act happy to have a job, rather than being programmed to give what's considered acceptable service. 

 

Same me goes for the lounges. Qantas will often allow a third guest in with you, the Emirates computer generated staff just say NO, only one guest. 

 

Hamds as down qantas every time if I can help it. 

Qantas - Qantas Frequent Flyer

25 Sep 2013

Total posts 1136

As far as hard product goes I'd pick EK over QF.

Delta Air Lines - SkyMiles

14 Apr 2013

Total posts 318

I have flown QF from SYD - DXB - LON and EK LON-DXB-SYD (all on a QF ticket) and can say that yes QF's food out of SYD is nothing short of brilliant and the service is up there. However, EK to me has taken the out first place. The bar, Direct aisle access and the quality of the wines. I will still fly QF but to Europe I will always book a EK jet. 

A random idea, when EY gets their A380 do a review with EK's one. It would make for an intersting read :-) 

Qantas - Qantas Frequent Flyer

13 Jan 2013

Total posts 1

Having flown EK J on the A380 between Australia and DXB several times per year over the last three years, I would like to share some of my longitudinal observations:

1. The IFE on EK is superficially whiz-bang.  But after mutiple sectors over a relatively short space of time (say, three months) you quickly exhaust the supply of watchable entertainment.  EK's little secret here is that 5 million channels means hardly ever having to add new content.  "New release" means 12 - 18 months since cinema release.  Some truly excellent non-English language content to explore, but even that has it limits.  Uncessessary as well as random (extreme violence still gets through, labels on wine bottles do not), ICE censoring take the experience down even further.  More points lost for the dated, bulky toytown ICE control tablets.  Finally, the highly repetitive and intrusive advertisements before every program drive me to distraction. EK have a real hide subjecting their premium passengers to the inane banality of these ads ad nuseum. In fact, EK get more wrong with their IFE than they get right; but they get away with it by blinding us with science.

2. Not mentioned in the article above: EK's J class seats on the A380 are astonishingly narrow and lumpy.  I prefer the J class seats on the EK777 for width comfort.  Look it up on SeatGuru and see for yourself just how much style there is over substance when it comes to seat width on the EK A380.

3. Meal service can be glacially slow.  Slow enough to ruin the dining experience, really.  50 minutes between courses or wine top up?  Choose EK's A380.  It's not the fault of the FA's (usually): the layout of the huge J class cabin and awkward meal protocol equates to lot of waiting for passengers and hours of shuttling back and forth to the rear galley for the poor FA's.  Catering quality is VERY hit and miss: usually fine or better ex-Australia; usually ordinary or worse ex-DXB.

4. The J class bar on EK.  Fine if that's your sort of thing.  But I've been on flights when the back of plane sounds like the front bar of the Birdsville Hotel on race day.  Intoxicated passengers bellowing for hours at the unfortunate FA tending the bar? Classy. Best avoided by selecting one of the (rarely available) seats toward the front of the cabin.

5. EK decor: it must cost a lot to look this cheap.

Phew, I feel better getting all that off my chest.  QF for me next time, if I get a choice.

20 Sep 2011

Total posts 28

Let battle commence :-)

Few weeks ago did ADL to LHR on QF flight numbers and Emirates metal. For me, Emirates BC on ADL-DBX nosed ahead, much as I like QF BC.  Wonderful service.  Can't fault the seats and comfort and food was wonderful.  I never use the IFE but my wife enjoyed a movie and an audiobook.

But THEN....boarding for DBX to LHR we were upgraded to First Class on the A380.  I've been QF Platinum for many years and have NEVER once been offered an international upgrade.  I'm loving Emirates more by the minute.

What an experience!!  We were actually wishing that we hadn't had a shower in the the DBX lounge.  The "Maximum of 2 people in the shower at once" notice is a bit disconcerting though.  They obviously didn't have the "fuller figure man" like me in mind :-)  Comfort and facilities were phenomenal in the "suite", as were cabin staff. I've slept in hotel beds that weren't as comfy as this. This time I did try the IFE system but gave up as the remote 'control pad' was just too hard to work out :-)  Stuck to the iphone and my headphones for music.  Wonderful experience and top marks Emirates.  You really know how to create fans.  QANTAS please note.


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