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Update | Virgin Australia’s ‘Premium Entry’ facility at Brisbane Airport will once again be open from early mornings until late evenings on weekdays, operating the same hours as the airline's Brisbane lounge.
However, a spokesperson for Virgin Australia has advised Australian Business Traveller that the fast-track 'kerb to lounge' lane will be closed on weekends.
The airline trialled a reduction in opening hours of the Premium Entry facility to meet traditionally softer business travel demand over the January period.
Previous | Virgin Australia’s ‘Premium Entry’ facility at Brisbane Airport will shut at noon on weekdays and remain closed over the weekends, as the airline trials reduced operating hours for the popular service.
This means the time-saving facility will be closed to business class passengers and Velocity Gold and Platinum frequent flyers during the busy weekday afternoons and evenings, as well as Saturday mornings – when the airport is most frequently bursting with leisure passengers jetting off for the weekend – and on Sunday nights when guests return or fly off for the working week ahead.
Comprised of a secluded entrance to the terminal, a private security screening point and with direct access to the Virgin Australia lounge under an impressively-designed skylight, guests using Premium Entry would ordinarily avoid setting foot in the terminal proper until it’s time to board their flight.
Premium Entry is also a significant drawcard for members of ‘The Club’, Virgin Australia’s by-invitation tier for the likes of CEOs, celebrities and influencers, who often value being able to sneak into their separate, private lounge without being spotted by the public.
In confirming the trial was “in line with customer demand”, a Virgin Australia spokesperson highlighted to Australian Business Traveller that “eligible guests can (still) check-in at the priority desks in the main terminal and use the priority screening line before proceeding to the lounge” when Premium Entry is closed.
“The Valet service remains available (in Brisbane) for Virgin Australia guests from 1 hour before the first flight until 30 minutes after the last arrival,” the spokesperson added.
Of course, after handing over your keys you'll then need to walk for a few minutes to the terminal's main check-in and security screening area and then back-track to the lounge, rather than walking straight through.
Virgin Australia’s Premium Entry facility at Sydney Airport is unaffected and remains open from 45 minutes prior to the first flight of the day until the last flight is called for boarding, seven days a week.
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