Qantas Airbus A380 with new business class to fly from September

Just over a decade since the Qantas Airbus A380 took to the skies, the airline's superjumbo fleet is getting a mid-life make-over.

By David Flynn, August 22 2019

Qantas says the first of its refurbished Airbus A380s will begin flying at the end of September, with up to three more to follow by year's end, but the spruced-up superjumbos won't be dedicated to any particular route.

Instead, they'll be shared across Qantas' A380 network – appearing on flights to Singapore, London, Los Angeles and Dallas/Fort Worth on what Qantas CEO Alan Joyce tells Executive Traveller will be a "surprise and delight" basis, especially when it comes to the all-new business class seats and lounges, along with the updated first class suites.

Joyce says that "roughly" one A380 will be upgraded each month, although he allows "they’ll be some variations on that as we have to do some (maintenance) C checks."

However, "we can’t dedicate them to one particular route (so) people will be surprised and delighted when they see the upgraded A380s."

The extensive refurbishment quite literally spans from tip to tail, from a modernisation of the first class suites to a minor refresh of the economy seats.

More significantly, Qantas will upgrade the A380's business class and premium economy seats to the latest designs featured on its Boeing 787 Dreamliner, boost the number of those seats in a reconfigured 'all-premium' upper deck and add two business lounge nooks at the front of the upper deck.

A decade since its dazzling debut, the Qantas Airbus A380 fleet is set for a mod make-over to keep it flying until 2030

Also on the cards is a major engineering overhaul. "We have committed to doing what’s called a 'C check’, which is a big maintenance check on the A380", Joyce says. "We’re the first airline to do that, the first aircraft is actually in the hangar now, which means we’ve committed to use these aircraft with these reconfiguration for up to 10 years."

This points to the spruced-up superjumbos flying through to the end of the next decade, by which time Qantas expects to have fully developed its Project Sunrise network with non-stop flights from the likes of Sydney, Melbourne and Brisbane to London, Paris and New York. 

Qantas’ new Airbus A380 first class suites

Don’t expect any major changes to the 14 first class suites on the lower deck, although that’s not a bad thing by any stretch.

There's basically nothing wrong with Marc Newson's bespoke design, which Executive Traveller rates among the best of the ‘open’ first class suites without sliding privacy doors.

Qantas' Airbus A380 first class remains among the best 'open suites' in the sky

Newson is once again working with Qantas on a modest refresh of the cabin and its materials, including more comfortable contoured cushioning in each suite. A larger HD video screen will replace the current 17 inch panels.

Qantas will refresh its A380 first class suites for more comfort and better technology

The interior of the first class cabin will also draw from some of the contemporary design DNA at Qantas' latest lounges, including the new Singapore first class lounge which is slated to open by December 2019.

The end result will leave the A380 first class suites looking the same yet different – at once totally familiar but undeniably fresher.

Qantas’ new Airbus A380 business class seats

The best news in Qantas' superjumbo revamp is that the original Skybed II seats will be replaced by the highly-regarded Business Suite of the Boeing 787 Dreamliners.

The Business Suites of the Qantas Boeing 787 will replace the superjumbo's dated Skybed II seats

That seat, in turn, is a tweak of Airbus A330 Business Suite – and adds a movable divider between the middle seats so that travellers can choose between privacy and sociability.

The Business Suites of the Qantas Boeing 787 will replace the superjumbo's dated Skybed II seats

It's a substantial improvement for business travellers, with the Business Suites boasting everything that the Skybed II designs lack: direct aisle access for every passenger thanks to a 1-2-1 layout; a bump-free flat bed; ample inflight storage and workspace, plus a 16-inch HD video screen that's much brighter and sharper than the Skybed II's 12.1-inch panel.

The new A380 business class seats are a dramatic upgrade in almost every measure

The reconfiguration will also see a slight increase in the number of business class seats, from 64 in the current A380s to 70 in the refurb'd birds.

Choose the first five rows of the new A380 business class for the smaller, more intimate cabin

The prize spot for most frequent travellers will be the first five rows of business class, which will sit in their own small cabin with a more exclusive vibe; behind this, and seperated by the galley kitchen and toilets, will be the larger main cabin with 50 seats across 13 rows.

Qantas’ new Airbus A380 business class lounges

Qantas' original Airbus A380 layout designated one side of the 'grand staircase' between decks to a narrow and little-used lounge.

The original and sadly little-used Qantas Airbus A380 business class lounge

Qantas' refurbished A380s sees this space reimagined as a social cafe-inspired design with two tables fitted with soft LED lighting surrounded by comfortable padded benches and room for five passengers.

The new Qantas A380 business lounge adopts a more social, cafe-inspired style

“Today everybody’s sitting along the bench and facing one direction, and that's not necessarily the best layout and the best arrangement for people to be in," Qantas designer David Caon tells Executive Traveller.

Designer David Caon is working with Qantas to make the Airbus A380 lounges more passenger-friendly

"Our lounge should be something where people are able to sit and face each other and discuss and talk... the kind of space that if there are two people that are travelling together but not necessarily sitting together, they can go (to the lounge) and spend time together."

The revamped A380s will also feature a second lounge on the other side of the stairway, where a small cabin crew office is currently tucked away.

Caon has repurposed this nook with seating for three people and, based on these concept images, a self-serve minibar for drinks and snacks plus what appears to be a large video screen for watching inflight movies.

This second social space replaces a tiny crew 'office' with seating for three passengers plus a self-serve snack bar

Qantas is also said to be working on ways to damp the lounge’s sound profile so as not to disturb passengers in the front rows of the business class cabin.

Also read: Six reasons I'll use the new Qantas A380 inflight business lounges 

Qantas’ new Airbus A380 premium economy seats

The A380 overhaul will also extend to premium economy, using the same seats as the Boeing 787.

Qantas' Boeing 787 premium economy seats are also making the move to the refurbished A380s

These will be installed in a 2-3-2 layout in a dedicated cabin behind business class, where a reconfiguration of the upper deck will allow room for 25 more premium economy seats, bringing the tally to 60.

The seats themselves are quite the leap for business travellers on a budget with a comfortable cradle design, some handy storage space, USB and shared AC power sockets, a decent-sized personal video screen and even a natty tablet holder if you belong to the 'BYO video' brigade.

The good news: Qantas' new superjumbo premium economy seats are better-appointed than the original ones

However, one thing the A380 premium economy seats won't have is more legroom than their Boeing 787 counterparts.

The not-so-good news: legroom, or lack of it, is likely to be an issue for the A380's premium economy flyers

Qantas has confirmed to Executive Traveller that the pitch - or distance between the seats - will be the same as on the Dreamliners, which means these otherwise excellent seats will remain squashed too close together.  That proximity has been the most common criticism of premium economy passengers on the Qantas Boeing 787s.

Qantas' all-premium Airbus A380 upper deck

Part of the A380 refresh will see the upper deck become an all-premium affair of business class and premium economy, with almost a third more premium seating than the current layout, Alan Joyce tells Executive Traveller.

"It’s going to have 30% more premium seats – new business class product, new premium economy product – and that shows you how well the premium market is going."

The Qantas A380's revamped upper deck will be dedicated to 'premium' passengers

Ironically, this 'all premium upper deck' layout is the same as when the Qantas A380 made its debut in 2008. This change will also mean an end to the quiet and cosy economy 'mini-cabin' at the rear of the today's Qantas A80 upper deck.

Qantas’ refreshed Airbus A380 economy seats

There's less change for economy class travellers, who won't even see new seats such as those of the Boeing 787. Instead, they'll have to make do with new seat cushions and what Qantas broadly refers to as "improved inflight entertainment", which we expect will mean better seatback screens.


David Flynn

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.