Qantas vs Virgin Australia Velocity: how Gold status compares

By Chris Chamberlin, September 28 2017

This article is part of our ongoing Business Travel 101 series for newcomers to the world of business travel.

Qantas and Virgin Australia both offer basic perks to Gold-grade frequent flyers like priority check-in, priority security screening and priority boarding, where available, but how Qantas Gold compare with Velocity Gold on other fronts?

Australian Business Traveller pits the shiny cards against each other when it comes to earning that status for the first time, and then enjoying the other perks it brings like domestic and international airport lounge access, extra baggage allowance, and other ‘X-factor’ perks.

Qantas vs Virgin Australia: getting to Gold

Fly with Qantas and you’ll take home the Gold after earning 700 status credits in your fixed 12-month membership year, or could instead earn Virgin Australia Velocity Gold after piling up 500 status credits in any rolling 12-month period.

On the surface, that makes Velocity Gold seem easier to achieve, but it’s not that simple: both airlines award status credits on flights at different rates, and Qantas also has a ‘loyalty bonus’ that can boost your status credit tally.

Every time you earn 500 status credits in a membership year from Qantas or Jetstar flights, you can choose to pocket 50 bonus status credits (or 8,000 Qantas Points) – so you only really need to earn 650 status credits directly from flying when taking that bonus, rather than the full 700.

With that in mind, a traveller always booked onto the lowest-cost Red eDeal economy fares would earn Qantas Gold for the first time after taking 65 one-way flights between Sydney and Melbourne or 32.5 return trips each year, based on earning 10 status credits per flight.

On its entry-level Getaway economy fares, Virgin Australia only provides five status credits per flight on the same route, requiring a significantly higher 100 one-way flights or 50 return trips each year to secure Velocity Gold.

In business class on standard-type fares, the numbers swing in Virgin Australia’s favour, with 10 one-way flights or 5 return trips between Sydney and Melbourne delivering Velocity Gold (earning 50 status credits per flight), compared to 17 one-way fares or 8.5 return journeys aboard Qantas, where 40 status credits are earned per flight.

You could reach Velocity Gold after five return trips in business class...
You could reach Velocity Gold after five return trips in business class...

The same is true on longer domestic flights such as Sydney-Perth, where just three return trips or six one-way business class flights delivers Velocity Gold status (earning 90 status credits per flight), compared to 4.5 return trips or nine one-way flights to fetch Qantas Gold from 80 status credits per flight.

Both programs also require that you take at least four eligible flights each year: with Qantas, that’s four Qantas or Jetstar points-earning flights (including codeshares), or for Velocity members, four VA-coded points-earning flights, again including codeshares.

Winner: For passengers flying on the lowest-cost economy fares, Qantas generally provides a faster path to Gold – but when travelling at the pointy end, Velocity Gold status can be achieved in almost half as many flights than Qantas on comparable domestic routes.

Qantas vs Virgin Australia: earning extra status credits

While both airlines run ‘bonus status credit’ deals from time to time which you may be able to take advantage of, there are other, more reliable ways to boost your status credit tally.

For Qantas Frequent Flyer members, 75 bonus status credits can be earned when applying for a new ANZ Frequent Flyer Black Visa credit card by October 31 2017 and then booking and taking a Qantas return flight by February 28 2018 as a one-off boost.

That’s not enough to take you straight to Gold on its own, but when paired with the 50 bonus status credits you can grab at the 500-mark, means you only need to ‘earn’ 575 status credits directly from flying to reach Qantas Gold for the first time: the rest being delivered as bonus status credits.

Virgin Australia instead allows family members living at the same address – up to one adult and four under-18 children – to ‘pool’ their status credits to one other individual member: so a family holiday with your partner and two children in tow could quadruple your status credit bounty.

Family pooling is available whether you’re joining your family on their travels or they’re flying solo, and covers all status credits earned while pooling is set-up, whether awarded from flights with Virgin Australia or its partner airlines like Singapore Airlines, Etihad Airways or Delta.

Separately, you can also fetch up to 120 bonus status credits each year by shopping at Coles, Liquorland and First Choice Liquor, linking your Velocity and Flybuys memberships together and scanning your Flybuys card at the check-out, with one status credit awarded per $100 spent, up to 10 status credits per month.

Winner: With more ways to earn bonus status credits on an ongoing basis, we’re giving this one to Virgin Australia.

Qantas vs Virgin Australia: domestic airport lounge access

Qantas offers lounge access to Gold frequent flyers in 24 Australian airports, including those in every capital city and an extensive network of regional lounges in places like Coffs Harbour, Launceston, Karratha, Rockhampton, Townsville and more.

Qantas' new Karratha Regional Lounge opened earlier this year...
Qantas' new Karratha Regional Lounge opened earlier this year...

Virgin Australia instead has lounges in only 11 Australian airports, and while these include some outside the major capitals in Alice Springs, Cairns, Gold Coast and Mackay, Qantas has lounges in all the same airports and many more: including in Hobart, where Virgin Australia notably lacks lounge facilities.

Winner: Qantas, with a domestic lounge network more than twice the size of Virgin Australia’s.

Qantas vs Virgin Australia: international airport lounge access

Along with its own business class lounges for international travellers departing Sydney, Melbourne, Brisbane and Perth, Qantas also operates its own lounges in Auckland, Honolulu, Los Angeles, Tokyo (Narita) and Wellington, and is currently constructing an all-new lounge in London.

Through its membership in the Oneworld airline alliance, Qantas Gold cardholders also have access to 650+ business class lounges run by partners like American Airlines, British Airways, Cathay Pacific, Finnair, Japan Airlines, Malaysia Airlines and more.

Qantas Gold frequent flyers enjoy access to the Finnair Premium Lounge in Helsinki...
Qantas Gold frequent flyers enjoy access to the Finnair Premium Lounge in Helsinki...

That’s boosted even further with access to Emirates, China Eastern, El Al Israel Airlines, Fiji Airways and Alaska Airlines lounges when travelling on those carriers.

On the other hand, Virgin Australia has no international lounges of its own, period – instead relying on approximately 190 partner airline and third-party international lounges where those options exist: but unfortunately in many airports, those options don’t.

For instance, fly Virgin Australia home from Fiji and you won’t receive lounge access, or fly with its partner Singapore Airlines from many major destinations like Paris, Frankfurt, Rome, Zurich, Beijing or Shanghai and you’ll also be waiting for your flight out in the terminal.

You’ll also get no lounge access before its partner Hawaiian Airlines’ flights from Brisbane to Honolulu or before South African Airways flights from Perth to Johannesburg, and from November 1 2017, you won’t get lounge access with Air New Zealand either unless flying trans-Tasman or within New Zealand.

That leaves access to seven Alitalia lounges, 35 Delta Sky Clubs, 15 Singapore Airlines lounges, nine South African Airways lounges and eight Virgin Atlantic Clubhouses when flying with those airlines, plus lounges in 85 destinations served by Etihad, and in 12 international airports served by Virgin Australia.

Velocity Gold members can unwind in Etihad Airways' Melbourne lounge...
Velocity Gold members can unwind in Etihad Airways' Melbourne lounge...

Winner: With a broader network of airline partners and more consistency across those partnerships, this one goes to Qantas.

Qantas vs Virgin Australia: domestic baggage allowance

Closer to home, Qantas allows Gold frequent flyers to check-in 2x32kg bags (64kg total) whether flying business class or economy within Australia, except on regional Dash 8 flights where the allowance is 1x23kg.

Virgin Australia only provides a comparable 2x32kg allowance for Gold members travelling in domestic business class. Book an economy seat and that drops to 2x23kg (46kg total), with an ‘overweight baggage fee’ levied for exceeding the 23kg-per-bag limit, even if flying with only one checked bag (such as 1x28kg bag).

Qantas’ domestic carry-on baggage allowance is also twice as generous as Virgin Australia on jet flights for all passengers – up to 14kg across two bags (max. 7kg each) versus up to 7kg total across two bags with Virgin Australia.

Winner: Qantas overall, although some regional flyers may benefit from being able to check-in a second bag on Virgin Australia regional flights where the allowance is higher than on Qantas.

Qantas vs Virgin Australia: other significant benefits

With Qantas largely trumping Virgin Australia on key benefits like lounge access and passenger baggage, Virgin instead tempts with ‘Fly Ahead’: where Velocity Gold members arriving early for a domestic flight can change to an earlier flight at no cost (subject to availability), except on the lowest-priced Getaway fares.

That’s a perk Qantas only ‘officially’ offers to its highest-tier Platinum One members, and even then, only ‘officially’ when booked on a flexible fare: although exceptions to those rules certainly do occur.

Velocity Gold members can also receive their choice of Hilton Honors Gold or IHG Rewards Club Gold for a year as a one-off boost, and either Hertz Gold Plus Rewards Five Star or Europcar Privilege Executive status, for perks on the ground as well as in the air.

Sydney residents and those regularly flying through Australia’s business capital may also appreciate having access to Virgin Australia Premium Entry, offering direct access to the Virgin Australia Sydney lounge from the airport’s drop-off road via a private security checkpoint.

Both airlines offer similar facilities at Brisbane Airport, although neither is linked to the main passenger drop-off road.

Winner: As far as ‘X-factor’ perks, Virgin Australia comes out ahead.

What's your take: which of the two airlines boasts the best Gold status for frequent flyers?

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

UpUpAndAway

UpUpAndAway

QF

11 Jul 2014

Total posts 295

My partner has a Companion Gold card. Every year I check who is best to fly with for our regular routes and currently Virgin beats Qantas for the last 4 years. If I book a Qantas flight on our regular routes 1/2 the time I would end up on a Jetstar flight with no perks. My take on Qantas and Virgin is they need to be great at marketing, finance, logistics etc, and putting Gold / Platinum flyers onto a low cost carrier breaks every rule of marketing and logistics BUT save money not to mention the amount of meeting I've missed due to late arrivals.

ExLibris76

ExLibris76

09 Jul 2012

Total posts 27

Like you I fly VA but still prefer QF. And like you, my issue has always been that when I want to book a specifically QF itinerary on the QANTAS website, I am invariably given JetStar on either some or ALL sectors of my itinerary (even if QF metal flies these same sectors). I understand both airlines come under the QANTAS group and feeding into each others networks is inevitable. But for goodness sake, not all QF customers like me want to fly LCC. If I wanted JetStar I would go straight to their own website! The fact that JetStar is foisted upon me is not something I like; and I appreciate that VA does not do the same with TigerAir.

UpUpAndAway

UpUpAndAway

QF

11 Jul 2014

Total posts 295

I forgot to mention the amount of brownie points I get for getting my wife a Companion Gold card (1300 status credits), when she only travels 6-8 times a year and like on Wednesday when she turned up at the airport with 2 colleagues and they all were moved to the next flight leaving. I really wonder what the parallel universe is like with Borghetti being the Qantas CEO.

GBRGB

GBRGB

Qantas - Qantas Frequent Flyer

21 Jan 2014

Total posts 221

QF by a country mile, VA have a poor domestic offering and dont even have lounges in places like Townsville and other regional cities, when attending conferences etc I am regularly text by friends who are VA Gold or above because they don't have a lounge to get into or it's shut asking to come into the QF lounge, never happens the other way around.

mo

mo

22 Dec 2012

Total posts 37

Agree. VA has a surprisingly limited domestic offering. I've flown from quite a few regional airports where I've been forced to wait in the general airport, enviously staring at the Qantas lounge. International partner lounge access is pretty limited too.

The other frustrating limitation is the poor status earn on Getaway fares. A lot of my flights only earn 5 SC.

I'm contemplating switching back to QFF.

LP

LP

30 Jun 2016

Total posts 44

QF gold is better than VA gold, but it's significantly easier to obtain VA status. It's easier to make VA platinum than QF gold for a lot of travellers.

markjd

markjd

Qantas - Qantas Frequent Flyer

19 May 2017

Total posts 1

I was a long term Qantas FF but when they changed there status rules for partner airlines I bailed and changed to Virgin,

I have taken 1 Business return flight from KL to London with Etihad & 1 Premium economy return flight Darwin - London with SQ - and a small handfull of economy return flights from Darwin - Alice Springs

I made gold on the the Etihad flight - then boosted to Platinum with the SQ flight

Taking partner flights with Malaysia or Qatar - offer next to nothing with QFF

Victor G

Victor G

Etihad - Etihad Guest

02 Jul 2015

Total posts 17

I moved to Australia a few years ago and have a job which involves regular interstate travel. My company allow me to choose who to fly with and I plumped for Virgin for the following reasons:

Easier to achieve and maintain Gold with my flying patterns
QF wanted to charge me to join their FF scheme which I felt was a bit cheeky

I prefer the onboard service with QF but I would struggle to maintain Gold with them each year whilst with VA it is fairly manageable. Another pull with VA is family pooling which boosted me up to Platinum following a trip to Europe. The extra benefits of Platinum are not worth pursuing in themselves but it does provide a safety net of only dropping to Gold if you have a quiet year of travel.

mviy

mviy

05 May 2016

Total posts 527

There is usually a link you can visit to join QFF for free. I think they even mention the URL for this when you fly with QF at least sometimes. Even if you don't build status it can be worthwhile to have a free membership.

mviy

mviy

05 May 2016

Total posts 527

My reasons for sticking to QF:

  1. Superior service and lounge network
  2. Fly to places I want to fly to which Virgin doesn't
  3. QF has lifetime status to aim for.
  4. QF FLounges and OneWorld partner FLounges are amazing.
  5. QF Domestic J Lounges are nice, though nowhere near as good as the International FLounge.
  6. Can use points to fly OneWorld airlines and Emirates.

Whilst QF has been devaluing Platinum over time making it less attractive than it used to be, QFF is still the best FF program for me at this time.

cssaus

cssaus

United Airlines - Mileage Plus

29 Jan 2011

Total posts 156

You mentioned that there is no lounge access in Brisbane when flying on Hawaiian Airlines.

It should be mentioned that lounge access in Sydney when flying Hawaiian is only available if you are booked on a Virgin Australia codeshare service operated by Hawaiian Airlines>

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2950

This article only provides an overview of lounge access with some specific examples: it's not a comprehensive list of the lounge access rules at each airport. :)

Bob Burgess

Bob Burgess

13 Sep 2016

Total posts 184

Virgin's very patchwork approach to lounge access is one reason I would rather have QFF Gold, especially for access to overseas lounges. Interesting to see how different the programs are, Velocity has some useful perks for hotel and hire car reward programs, a shame Qantas doesn't do similar. The other thing that would be good would be a more specific set of 'upgrade' benefits like upgrade certificates or vouchers which can be used on domestic flights.

MKS111

MKS111

Qantas - Qantas Frequent Flyer

26 Sep 2011

Total posts 85

People need to lower their expectations. You get Gold status as a reward for *your* loyalty to the airline. They have no loyalty to you

Sibelius

Sibelius

Virgin Australia - Velocity Rewards

06 Aug 2017

Total posts 23

I would choose Qantas if I could but the reality is that it's infinitely easier to maintain Gold with Velocity. I can count on 130 SC's a year from Flybuys (they have at least one "double status credits this month" promotion every year). Family pooling gets me at least another 100 SC's. So I need only earn 170 SC's personally to maintain Gold -- easily done even when I mainly fly MEL-SYD.

Chris_PER

Chris_PER

Virgin Australia - Velocity Rewards

19 Feb 2014

Total posts 451

I'd point out that most economy fares, particularly on east-west flights, are usually a lot more expensive with Qantas, so although requiring less status credits with Qantas when travelling economy, you'll likely spend a fair bit more.

silvyvc

silvyvc

Qantas - Qantas Frequent Flyer

19 Jun 2017

Total posts 41

The reality is that pursuing gold with a carrier will depend on where you travel and what you want to make out of gold. VA is more competitive in terms of price, status credits pooling, but lacks consistency in lounges due to not having internationally owned lounges, but I’ve also found the catering and service offered in VA is far from what QF offers even in economy.

I definitely prefer QF regardless of knowing that I will spend more money but that’s mainly because of where I fly and definitely appreciate the vast variety of OW lounges and other airlines (e.g. Emirates) which I would not get with VA. This is the second year that I’ve planned well my trips and have been able to secure Gold with QF due to double status credits offer. The wider network, the great reward upgrades with Emirates to NZ, clearly make QF a winner for me.

In saying that, having different conversations with family members who travel far less than us, they have gone for VA gold after being selected to “Explore Gold” through flybuys and have loved it. They are realistic about not being able to get that through QF and as such have decided to stick with VA as it's better than no lounge access overseas. After all those members attracted after the “Explore Gold” program, it’ll be interesting to see if VA would tweak the requirements in the near future.


BLAMEX

BLAMEX

Qantas - Qantas Frequent Flyer

25 May 2017

Total posts 63

In regards to lounges. QF is far superior to VA. the quality of food and drinks in VA is no where near the same standard as QF.. The only attractive difference with VA is you can transfer your points to SQ. I am Platinum with both VA and QF. QF wins hands down in so many ways.

MrBRo

MrBRo

28 Sep 2017

Total posts 7

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2950

No, it hasn't: Velocity Gold (and Platinum) members have only ever had access to the Etihad Melbourne lounge when flying to Los Angeles and Hong Kong with Virgin Australia, or to Abu Dhabi with Etihad. This access remains unchanged.

When flying to New Zealand, the Air New Zealand lounge is used instead (as has long been the case), and when flying to Nadi, the Virgin Australia domestic lounge is used in Melbourne - which isn't great (and we covered that change in October last year), but which was a replacement for the Air NZ lounge anyway which these passengers could previously access, rather than the Etihad lounge.

MrBRo

MrBRo

28 Sep 2017

Total posts 7

Thanks for the clarification as the chart I linked to has no EY dot under Melbourne going to AUH. This dot is present under SYD going to AUH only. The dot is also missing from BNE also.

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2950

It's certainly an easy mistake to make - that page you linked only covers Virgin Australia operated flights, not partner airline flights, which is why there's nothing in the 'Abu Dhabi' box for Melbourne or Brisbane as VA doesn't fly from those cities to Abu Dhabi (in fact, Sydney shouldn't even be there as Sydney-Abu Dhabi flights were axed earlier this year).

You can find the full international lounge directory here, which covers both Virgin Australia flights and those of its partner airlines.

SteveCF

SteveCF

Virgin Australia - Velocity Rewards

15 Aug 2012

Total posts 171

And this in my opinion is why Qantas gold is superior. You get what you pay for and with Qantas you get a far more consistent traveling experience domestic and international.

romaau

romaau

20 Feb 2012

Total posts 66

Gold also get certain benefits in terms of online seat selection (i.e. they are blocked out for those silver and below).

@Chris, How does this compare between the two?

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2950

Neither airline provides free extra legroom seating for Gold members from the time of booking these days (Qantas now charges Golds for all exit row seating and Virgin Australia charges Golds for Economy X), so which travellers can sit in which rows outside of these zones isn't something we're covering here.

Zaps1971

Zaps1971

Qantas - Qantas Frequent Flyer

18 Aug 2014

Total posts 76

CAN QANTAS STOP ADVERTISING JETSTAR ON THE QANTAS SITE, IF I WANT TO FLY JETSTAR I WILL GO TO THE JETSTAR WEBSITE.

EVERYTIME QANTAS HAS SALES ON YOU CLICK ON THE SALE AND UP POPS UP A JETSTAR FLIGHT.

tateam

tateam

Qantas - Qantas Frequent Flyer

04 Aug 2017

Total posts 1

I only ever really choose virgin over qantas when travelling BNE>LAX, as the qantas business class offering is so dated!

yybne

yybne

19 Sep 2017

Total posts 9

It's not wise to earn velocity status credit with domestic getaway fare. There are far more better choices!!!

The promotion fare of VA coded SQ operated return flight between au eastern coast cities and China(Beijing or shanghai) is less than 500aud (VA T class), and you can earn 100 sc and 6000+ bonus miles (as lowest tire). If you are a gold member, then it would be 15000+ bonus miles!!! Which is sufficient to redeem a return flights between Syd and Mel.

Earn sc and mileage with VA codeshare international flights, while redeem domestic tickets to enjoy VA lounge!

That's the way I enjoy velocity Gold!

Chris Chamberlin

Chris Chamberlin

24 Apr 2012

Total posts 2950

"It's not wise to earn velocity status credit with domestic getaway fare. There are far more better choices!!!"

That may be true for leisure travellers, but we primarily write for business travellers: and if a business traveller needs to fly from Sydney to Melbourne and back for a meeting on the lowest-cost fare as per their company's travel policy, that's what they'll be booking: they won't be darting off to Singapore instead on a flexible ticket just so they can earn status credits.

(Many travellers are allowed to choose which airline they fly with, though, thus our Qantas vs Velocity comparison based on the same fare types.)

If they can swing a Singapore trip as part of their yearly business travel, however, that certanily doesn't hurt the status credit tally! :)

Nick Sydney 2

Nick Sydney 2

Qantas - Qantas Frequent Flyer

22 Jul 2015

Total posts 223

QF. The best use for me is on the overseas trips to the US and Europe. One downside , for me, of QF1 not going through Dubai is no longer using the Emirates lounges which are just great. Local bus trips to Mel or Bris, will jump on whatever is the cheapest

BJ01

BJ01

Virgin Australia - Velocity Rewards

07 Dec 2015

Total posts 39

Sadly, VA's woeful international lounge arrangements and rules that change every pancake Tuesday just make it too difficult. I really want to love them but geez they make it hard when you step out of the bog standard domestics capitals.

rishabh

rishabh

05 Jan 2017

Total posts 2

Most of the frequent flyers responding to this post sound to be way more experienced/ savvier than me, but I thought I might add my (somewhat dorky) reasons to stick with QFF gold (platinum shortly):

1. I love the Tagline of “spirit of Australia”. The brand, staff ardour, flying experience- even the ad campaigns- all point to the fact that I’m on a true Aussie airline. During my international travels, for me these factors are a matter of pride and provide me with a sense of belongingness.

2. Yes I did have to make the choice of where to ramp up my travels towards status among the two airlines... one factor that helped me choose QFF was that the actual “loyalty currency” of points looked easier to amass on that program (and I may be completely short sighted here)- one Amex and one ANZ card... a few flights, and I raked up 350K status credits in less than five months. For me these points are the “cashflow” in my loyalty journey, and Qantas and their partner network keeps me well that way.

3. It’s perceivably a little harder to obtain QFF gold... and that alone is a reason for someone like me to go for it. Not very different to the buying habit of $500 sneakers when $50 ones are perfectly fashionable and stylish. For me, the steeper climb makes it just a wee more exclusive and desirable.

4. Lifetime gold is a great challenge that I’d want to touch if I keep traveling. Why? I have no idea. It’d be just cool to have. Secretly though, I wish I never need to use it. Fill in the blanks.

5. I was amazed how well-receiving other OneWorld partners have been to my status when flying them or going to their lounges. Case in point- AA and Sri Lankan- I might have just gotten lucky but to me it feels as if the alliance is doing something right for that to happen.

The only gripe I’ve got from QF/ OW is that there are no lounges at Mumbai (or any Indian cities for that matter)- a destination that my travels take me often to. Do hope that this could change soon. Pretty sure there’s good traffic in and out of some major Indian cities to justify that investment.

UpUpAndAway

UpUpAndAway

QF

11 Jul 2014

Total posts 295

Sounds like you are living the dream. I've been flying for 46 years, when I was a kid I alway got to go into the cockpit. The lounges only had about 10 seats, they had plane meals packed in a bar fridge and they did the TV interviews in the lounges TAA , Ansett and Qantas. Trust me none of the airlines really care about customer loyalty these day so customers need to work out the best option for them and drive a better deal.

tlukec

tlukec

13 May 2015

Total posts 20

Rishabh, I thought the contract lounge in Mumbai was beautiful. Great food, proper champagne, tarmac views and adequate seating!

mickp99

mickp99

06 Mar 2015

Total posts 1

I strongly prefer the Virgin experience with one exception.

My biggest bugbear is the strict 23kg per bag limit. Being asked to pay for excess baggage when have a single 25kg bag when you are platinum with a 3 * 23 kilo allowances is downright rude. It's not that they can't handle a bigger bag, as they do in business. They are also requiring you to check in two bags which is more inconvenient for everybody or else pay the fee. I can't see any valid reason for this. It's just a way to try to extract extra money from their best customers if they want the convenience of only one bag.

Jazzop

Jazzop

02 Dec 2016

Total posts 84

I live on the Gold Coast, so my only real option is Virgin due to Qantas’ limited schedule. Their program isn’t as good as VA’s but you can use those points for something meaningful.

On paper VA’s program is a lot better, but they’ve diluted it by the recent upsurge in members with Gold. Lounges are full at peak times, the priority boarding queue can be longer than the non priority at times, and you just can’t get to redeem your points with them. Plus internationally, they’re very very restricted.
I'm both a Velocity Platinum holder and QFF Gold holder, here is my take.

Qantas also has a better on board experience (as an economy flyer). You get an actual meal!

UpUpAndAway

UpUpAndAway

QF

11 Jul 2014

Total posts 295

I agree Qantas has really stuffed up by having limited services to the Gold Coast, the amount of VIP moving over to Virgin because they refuse to fly Jetstar. The down side is the Virgin lounge managers are very much focussed on well known people and are very snobbish to everyone else. Even my mechanics wife tells me her horror stories flying in business from their home on the Goldie to work in Sydney. One VIP won't even go to the lounge after he was so disgusted, he waits beside the gate. I wonder if Qantas starts more services closer to the Commwealth Games.

Jazzop

Jazzop

02 Dec 2016

Total posts 84

My experience in the VA lounge at the Gold Coast has been positive every time, and I'm no VIP ;) It's small but functional (better than QFs lounge), but it gets very busy.
On all my flights to/from OOL with VA, it's a high proportion of 'suits', even if many of them are wearing jeans.

lucky65

lucky65

Qantas - Qantas Frequent Flyer

07 Oct 2013

Total posts 5

would love more QF form the gold coast, but thankfully I can work with it. Note though most flight are full so that hopefully means they will increase

sydneyfreqflyer

sydneyfreqflyer

04 Nov 2016

Total posts 3

Qantas needs to get the points you hold off their books as they are a liability: they also want to retain your loyalty, so this seems like a very sensible initiative to me.


I think I might wait for them to come out with a Pimp My Status program where you can upgrade from Platinum to Platinum Plus using points. Standing by ...

bert

bert

Qantas - Qantas Frequent Flyer

23 Jun 2014

Total posts 35

For me Qantas comes ahead in all areas.

I travel in economy except for occasionally upgrade.

Food now very good qantas, virgin average to very bad.

Service Qantas has little extras, chocolates, ice cream.

Virgin very basic.

Have Qantas Business lounge access so way ahead there. Virgin lounges basic food choices but well designed.

Earning of status credits much harder with virgin for me, 1 credit per month from coles and no pooling.

Virgin has taken big steps backwards for me in the quality of the product and the required flights to maintain status.

Virgin made it much harder for frequent flyers who just gain credits by flying. Have they made the classic business mistake of alienating the core frequent flyers by trying to get the business of the infrequent flyer

BJVincent

BJVincent

Qantas - Qantas Frequent Flyer

06 May 2016

Total posts 19

Thanks Chris - really helpful. Qantas also now has its own lounge in Dallas, with excellent showers, a wide range of food and drinks and really helpful staff. (Adjacent to Gate D22.) (No restrictions on the drinks as in Admirals Club.)

The AA Club in Heathrow 3 we used last year was spectacular, so it will be interesting to compare with their new Qantas Club.

We also appreciate the individual attention we receive from the Cabin Managers with Qantas - even when we are in PE they come across and check during the flight. {Even invited onto the flight deck yesterday on QF8 with Richard de Crespigny - what a humble and wonderful man he is. His regular, informative messages are so interesting, and greatly inspire confidence with the crew, the A380 itself, and with Qantas.}

USA_in_Oz

USA_in_Oz

18 Mar 2018

Total posts 1

I am working my way up to Gold class with Virgin and I just opened a Qantas membership.

I work fly in and fly out based in Perth and I'm lucky because a good number of flights we use , we can achieve status points. With Velocity's family pooling, I will earn gold by the end of this year (2018) and a good chance I can reach platinum by mid 2019. Hell, if I try hard enough, platinum by end of 2018!

A 2 hour flight from Perth to Karratha, Newman, or Hedland i can score 30 points one way. And another 30 points vice versa. Add the family pooling (if I understand it correctly), that's 120 points from ONE trip. Sometimes I make 2 or MORE trips in a MONTH to those locations.

The lack of lounges offered by Velocity is a killer though. I think what annoys people the most about Velocity Rubik's cube is the whole:

"Well if I fly here I can get this offer here, but not here unless it with these airlines. And even then, I'm only allowed to enter these lounges when I'm at this international airport."

It's like you're better off just trying your luck to get into a lounge and see if your Velocity gold status is accepted. Rather than trying to understand the Velocity benefits formula.


Hi Guest, join in the discussion on Qantas vs Virgin Australia Velocity: how Gold status compares