Who can use Virgin Australia Premium Entry in Sydney, Brisbane?

By Chris Chamberlin, February 15 2018

Virgin Australia Premium Entry offers high-flying passengers quite literally a private entrance to the terminal at Sydney and Brisbane airports, dedicated security screening facilities and direct access to the Virgin Australia lounge, but the door list here is much more restrictive than the lounge itself.

So, exactly who can use Premium Entry?

Virgin Australia business class passengers and Velocity Gold and Platinum frequent flyers are all welcome, and as goes without saying, members of The Club – the airline’s invitation-only tier – can glide through too.

Also on the list are Virgin Australia Lifetime Lounge members, being those who’ve stumped up almost $10,000 for the privilege, as well as Gold- and Platinum-grade cardholders of selected Virgin Australia partner airlines. That roster includes:

  • Air New Zealand Airpoints Gold, Elite and Elite Priority One
  • Alitalia Millemiglia Freccia Alata, Freccia Alata Plus and Freccia Alata Plus Per Sempre Club
  • Delta SkyMiles Gold, Platinum and Diamond Medallion
  • Etihad Guest Gold, Platinum and Exclusive
  • Singapore Airlines KrisFlyer Elite Gold, PPS Club, Solitaire PPS Club and Solitaire PPS Club Life
  • South African Airways Voyager Gold, Platinum and Lifetime Platinum
  • Virgin Atlantic Flying Club Gold

Other passengers accompanying the travellers above – who would otherwise be eligible for ‘guesting’ into the Virgin Australia lounge, such as one guest with a Velocity Gold member or three guests with a Velocity Platinum member – can also make use of Premium Entry.

In Sydney, Premium Entry opens daily: 60 minutes before the first Virgin Australia departure and closes before the last flight is called for boarding, while in Brisbane, it's open Monday to Friday from 45 minutes before the first flight until the last flight boards, but remains closed on weekends.

Virgin Australia Premium Entry: who doesn't make the cut?

Paid-up Virgin Australia lounge members (other than Lifetime members) don’t have access to Premium Entry, nor do travellers redeeming a single-use lounge pass, such as offered to Velocity Silver frequent flyers and with some high-end credit cards.

Air New Zealand Koru Club members are also left off the list and can only access Virgin Australia lounges via the general reception desk as opposed to Premium Entry – ditto Delta Sky Club cardholders, unless they also have Gold, Platinum or Diamond status with Delta, as above.

The same rule applies to American Express Platinum charge card, Business Platinum charge card and Centurion cardholders, who enjoy free lounge access on presentation of their AMEX card and boarding pass, but not Premium Entry too.

Finally, Premium Entry isn’t open to solo travellers purchasing lounge access at the airport: this $65 charge can only be paid at the main reception desks.

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

14 Nov 2015

Total posts 30

I used a single entry pass in BNE a couple of weeks ago. I'd be very surprised if they turned away people with such passes very often.
If you used your pass at the Premium Entry channel, I'd say you were quite lucky (and that the staff were being nice to you). :)
LP
LP

30 Jun 2016

Total posts 45

Don’t forget people with checked baggage also get excluded from the list!

People with checked baggage aren't excluded, as such, they just need to check their baggage in before going to Premium Entry.

MarkJohnSon Banned
MarkJohnSon Banned

19 Jan 2018

Total posts 90

However, you can’t enter with checked luggage, and I don’t think any reasonable person would make the arduous trek back outside just for the ego boost of using the premium pax entry.

Qantas - Qantas Frequent Flyer

23 Oct 2013

Total posts 714

In Brisbane they wouldn't as there is an equally as fast Gold/Platinum queue just to the left of normal security but in Sydney it can often be faster to walk down to the premium entry when the lines are long as there is no real official priority queue to get through security.

Virgin Australia - Velocity Rewards

24 Aug 2011

Total posts 736

I will do this in Sydney - going through security in peak PM can be a real cluster most days.

Virgin Australia - Velocity Rewards

27 Jan 2017

Total posts 7

I have done it when having to drop bags at oversized in Brisbane when the security line even at priority was extremely long took the gamble and no line at premium entry.


It’s also very close to the smoking area if you were a smoker and had already dropped bags before a cigarette.

Virgin Australia - Velocity Rewards

27 Jan 2017

Total posts 7

Oversized baggage at Brisbane is about halfway between security and premium entry I should’ve ment

30 Jun 2011

Total posts 50

I don't often check baggage, but certainly at SYD it's often quicker to check a bag at the counter and then walk back out for the premium entry. The distance is about the same and you avoid an often very congested general security area. Of course you'll have to run the gauntlet of the smokers along the way.

26 Oct 2015

Total posts 7

Mark i did it many time in Sydney due long line for security at the Airport it allways work out way quicker then standing in line for 10 mins on average
Zac
Zac

Virgin Australia - Velocity Rewards

23 May 2014

Total posts 129

I've done exactly that - in disrupt situations where the normal security line was almost out the door - checked luggage then went over to premium entry and breezed through. Was a godsend - so good for people to know.
Di
Di

Virgin Australia - Velocity Rewards

16 Dec 2015

Total posts 8

I've done it often - nothing to do with prestige, just get through security much much quicker.

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 326

Why is the BNE one not open at weekends???? Apparently premium pax don't matter if they're not travelling on a weekday!
At first it was open all day, every day as in Sydney... then the opening hours were cut to 4am-12pm Monday-Friday (followed by much outcry), and then the hours were adjusted again to cater for all flights Monday-Friday. Perhaps in time and as more travellers continue to learn about it and use it, it'll open again on weekends.

Qantas - Qantas Frequent Flyer Platinum

07 Feb 2013

Total posts 558

Yeah because its so important to save that time on the weekends when most people arent working? Security queues are nothing on the weekends so makes complete sense, you act like they are closing the lounge!

Try flying out of Brisbane Airport on a Saturday morning (to go away for the weekend) or Sunday night (if flying ahead of a meeting on Monday, or returning home from the weekend after visiting Brisbane): the lines can be horendous, particularly on long weekends and at the start and end of school holidays.

QF

11 Jul 2014

Total posts 296

They should close it after lunch time the cost of keeping it open would be crazy

Virgin Australia - Velocity Rewards

10 Dec 2016

Total posts 45

Members of The Club can check their bags in at the Premium entry, a special priveledge for those lucky enough to belong

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