Who can use Virgin Australia Premium Entry in Sydney, Brisbane?

By Chris Chamberlin, February 15 2018

Virgin Australia Premium Entry offers high-flying passengers quite literally a private entrance to the terminal at Sydney and Brisbane airports, dedicated security screening facilities and direct access to the Virgin Australia lounge, but the door list here is much more restrictive than the lounge itself.

So, exactly who can use Premium Entry?

Virgin Australia business class passengers and Velocity Gold and Platinum frequent flyers are all welcome, and as goes without saying, members of The Club – the airline’s invitation-only tier – can glide through too.

Also on the list are Virgin Australia Lifetime Lounge members, being those who’ve stumped up almost $10,000 for the privilege, as well as Gold- and Platinum-grade cardholders of selected Virgin Australia partner airlines. That roster includes:

  • Air New Zealand Airpoints Gold, Elite and Elite Priority One
  • Alitalia Millemiglia Freccia Alata, Freccia Alata Plus and Freccia Alata Plus Per Sempre Club
  • Delta SkyMiles Gold, Platinum and Diamond Medallion
  • Etihad Guest Gold, Platinum and Exclusive
  • Singapore Airlines KrisFlyer Elite Gold, PPS Club, Solitaire PPS Club and Solitaire PPS Club Life
  • South African Airways Voyager Gold, Platinum and Lifetime Platinum
  • Virgin Atlantic Flying Club Gold

Other passengers accompanying the travellers above – who would otherwise be eligible for ‘guesting’ into the Virgin Australia lounge, such as one guest with a Velocity Gold member or three guests with a Velocity Platinum member – can also make use of Premium Entry.

In Sydney, Premium Entry opens daily: 60 minutes before the first Virgin Australia departure and closes before the last flight is called for boarding, while in Brisbane, it's open Monday to Friday from 45 minutes before the first flight until the last flight boards, but remains closed on weekends.

Virgin Australia Premium Entry: who doesn't make the cut?

Paid-up Virgin Australia lounge members (other than Lifetime members) don’t have access to Premium Entry, nor do travellers redeeming a single-use lounge pass, such as offered to Velocity Silver frequent flyers and with some high-end credit cards.

Air New Zealand Koru Club members are also left off the list and can only access Virgin Australia lounges via the general reception desk as opposed to Premium Entry – ditto Delta Sky Club cardholders, unless they also have Gold, Platinum or Diamond status with Delta, as above.

The same rule applies to American Express Platinum charge card, Business Platinum charge card and Centurion cardholders, who enjoy free lounge access on presentation of their AMEX card and boarding pass, but not Premium Entry too.

Finally, Premium Entry isn’t open to solo travellers purchasing lounge access at the airport: this $65 charge can only be paid at the main reception desks.

ChrisCh
ChrisCh

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

thelongroad

thelongroad

14 Nov 2015

Total posts 30

I used a single entry pass in BNE a couple of weeks ago. I'd be very surprised if they turned away people with such passes very often.

ChrisCh

ChrisCh

24 Apr 2012

Total posts 2916

If you used your pass at the Premium Entry channel, I'd say you were quite lucky (and that the staff were being nice to you). :)

LP

LP

30 Jun 2016

Total posts 43

Don’t forget people with checked baggage also get excluded from the list!

ChrisCh

ChrisCh

24 Apr 2012

Total posts 2916

People with checked baggage aren't excluded, as such, they just need to check their baggage in before going to Premium Entry.

John Phelan

John Phelan

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 317

Why is the BNE one not open at weekends???? Apparently premium pax don't matter if they're not travelling on a weekday!

ChrisCh

ChrisCh

24 Apr 2012

Total posts 2916

At first it was open all day, every day as in Sydney... then the opening hours were cut to 4am-12pm Monday-Friday (followed by much outcry), and then the hours were adjusted again to cater for all flights Monday-Friday. Perhaps in time and as more travellers continue to learn about it and use it, it'll open again on weekends.

Doubleplatinum Banned

Doubleplatinum Banned

Qantas - Qantas Frequent Flyer Platinum

07 Feb 2013

Total posts 558

Yeah because its so important to save that time on the weekends when most people arent working? Security queues are nothing on the weekends so makes complete sense, you act like they are closing the lounge!

talkscheap

talkscheap

Virgin Australia - Velocity Rewards

10 Dec 2016

Total posts 45

Members of The Club can check their bags in at the Premium entry, a special priveledge for those lucky enough to belong

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