Qantas upgrades iPhone app, now 'full service travel companion'
By David Flynn, May 26 2014
Qantas is beefing up its Apple iPhone app, with an improved version packing more features and optimised for iOS 7 now available for download from the iTunes Australia Store.
The new app boasts "a smarter and more personalised interface to help streamline the day of travel experience for customers", according to Qantas.
This includes locating the best route to the airport, using data pulled from Google Maps; suggesting the best method for check-in; and serving up real-time flight updates and alerts on boarding time and gate.
When you arrive at your destination, the app also advises which baggage carousel your luggage can be retrieved from.
Qantas Domestic CEO Lyell Strambi touts the update as delivering "a full service travel companion" which "anticipates all your travel needs - putting timely and relevant information in your hand when you need it."
“It creates a personalised travel timeline to make airport departures and arrivals a breeze,” Strambi adds. "This lets our customers focus on the meeting they are flying to or the holiday reading they bought for their trip,"
As with the previous version, you can still buy airfares, book a hotel, view Frequent Flyer points and create sale and special offer fare alerts to preferred destinations.
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David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.
Qantas - Qantas Frequent Flyer
17 Aug 2012
Total posts 2207
Finally! Long overdue, but it looks good. Well done, QF!
Now, about Android...
02 Jan 2013
Total posts 142
This is impressive, bring on 3PM!
Qantas - Qantas Frequent Flyer
25 Sep 2013
Total posts 1247
Does it require iOS 7 or just optimised for it?
08 Apr 2014
Total posts 15
I'll give it two thumbs up if it is faster than the version it replaces!
I can book a flight and check in on the Virgin app before the Qantas app even loads.
... is it just me?
12 Jul 2013
Total posts 22
does Virgin have an app, I think it was only flight specials.
Virgin Australia - Velocity Rewards
07 Jan 2014
Total posts 32
Virgin's app revolves around flight specials but you can check in and book flights through it too.
08 Mar 2013
Total posts 28
Is there going to be one for the Android OS?
Virgin Australia - Velocity Rewards
28 Jul 2013
Total posts 81
ap_syd, yes you can access virgin specials app to check-in, choose seats and bring up the boarding pass into your passbook app. Just click on the top right of the virgin australia flight spcecials main page to locate extras within the app.
Virgin Australia - Velocity Rewards
07 Jan 2014
Total posts 32
I noticed their mobile boarding pass features gate numbers - hopefully Virgin follows suit on this one. That's my only criticism of the Virgin Passbook boarding.
21 Apr 2012
Total posts 3018
It appears the passenger's OW status is still not detailed on the Passbook boarding pass, unlike the BA app.
Guess non-QFF will still need to use paper boarding passes to access priority lanes and lounges?
Is that correct?
Qantas - Qantas Frequent Flyer
01 Oct 2013
Total posts 93
I thought the app was tied to your QFF account so it'd be unusable for non-QFF itineraries anyways?
21 Apr 2012
Total posts 3018
I believe it has the option, where you are able to enter your PNR and name to access bookings and subsequently allows check-in, upon which a Passbook boarding pass would be generated.
Qantas - Qantas Frequent Flyer
08 Nov 2011
Total posts 122
Alll my BA and CX bookings come up, but notes that I should check in with the carrier.
21 Apr 2012
Total posts 3018
Yes the Qantas system is quite good with that. It list down all your flights even though it's not operated by Qantas. Good to know that it is listed on the app as well. Thanks tmsmile.
Shame it doesn't include one's OW status. One could do away with paper boarding passess when travelling domestically if that information was recorded on the Passbook boarding pass.
Qantas - Qantas Frequent Flyer
26 May 2014
Total posts 11
I have downloaded the app update, but am continually getting an error message saying that log in details are incorrect, which they are not. I hope it gets resolved, I'm sure it will, but it's frustrating none the less. What I can see, the app looks pretty good.
Qantas - Qantas Frequent Flyer
03 Jan 2013
Total posts 60
Downloaded and installed on iPhone 5 running iOS 7 and it's slow to open and doesn't work. It shows my points balance and location but none of my forward bookings and it takes an eternity to move between screens. I gave up and deleted it. Back to the old Qantas app (which I didn't delete and can see all my bookings) Passbook (which does show your OW status) and TripCase until the bugs are out....
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