Should hamburgers be served in first class?
The humble burger lines up against lobster, caviar and five-course fine dining...
For decades, first class dining has been synonymous with multi-course meals, caviar service, and carefully-plated gourmet dishes.
Business class has also been catching up to those culinary heights, to the point where Qatar Airways now boasts a caviar service.
But many airlines are now embracing a surprising addition to premium cabin menus: the humble hamburger.
Delta Air Lines is now serving cult-favourite burger brand Shake Shack to first class passengers (although that’s more akin to business class in most countries) on selected flights departing from New York, Los Angeles, Boston, Seattle and Atlanta.
Passengers on routes over 900 miles can pre-order a Shake Shack Cheeseburger through the Delta website for lunch or dinner, along with a Caesar salad, potato chips and a dark chocolate brownie.
Those Shake Shack burgers also come with a side of controversy: should a dish so closely associated with fast food really have a place in premium cabins at 35,000 feet?
A casual dish in a premium setting
The sight of a hamburger on a first-class menu may seem jarring to those who associate first or business class flying with fine dining.
After all, airlines have spent years crafting a reputation for luxury, working with famous chefs and offering extensive wine pairings.
A burger doesn’t quite fit that image. But it’s in keeping with a global trend to elevate the hamburger beyond its fast-food roots of McDonalds, Burger King, and Wendy’s.
Cities around the world have seen an explosion in upmarket burger stores boasting premium ingredients, from Australian chains like Grill’d to the UK’s Honest Burgers and GBK, and of course US champions Five Guys and In-N-Out.
So it follows that airlines are riding the gourmet burger wave.
United has its own hamburger on domestic first class flights, which is also available to economy passengers as a US$10 buy-on-board purchase.
British Airways claims to have perfected the high-flying hamburger with a chef-honed patty recipe of three different cuts of British beef to ensure full flavour even at 35,000 feet, where your ability to taste reduces by 30%, topped by a smokey tomato relish and served between a sweet brioche bun.
Emirates serves an Angus beef burger with cheddar cheese, grilled onions, and a side of fries in first class on select long-haul flights, while Cathay Pacific pairs its first class bacon cheese burger with chunky chips.
Singapore Airlines’ Book the Cook first class menu features a Wagyu beef burger, Swiss offers a ‘Swiss-style cheeseburger’ as an occasional first class menu item, and Air New Zealand pioneered the plant-based Impossible Burger in business class.
The steak sandwich flies high
Qantas has taken a different direction. Its ‘Neil Perry signature steak sandwich’ with tangy tomato and chilli relish, served on a rustic ciabatta baguette, has been a favourite of first class flyers for over 25 years.
The airline tried to remove it from the menu in 2009, only to have it promptly reinstated after an outcry from pointy-end passengers.
“It's just one of those things, it's great comfort food,” Perry has observed of the steak sandwich, while the toasted chicken schnitzel sandwich is equally popular in business class.

Does a hamburger belong in first class?
On one hand, offering a burger in first or business class makes sense. Many passengers appreciate the simple delights of comfort food, and a well-made burger can be just as satisfying as a complex gourmet dish.
For overnight flights or long-haul journeys, some travellers may not want a multi-course meal and instead prefer something simple and familiar.
Additionally, many airlines have moved towards dine-on-demand service, where passengers can eat what they want, when they want.
This means that a burger – often available as a lighter snack rather than a main meal – fits well into the more relaxed and flexible dining model.
On the other hand, some frequent flyers argue that a burger, no matter how well-made, feels out of place in first class.
First class dining is about elevating the travel experience, and some feel that including burgers cheapens that perception.
Would you expect a five-star restaurant to serve a cheeseburger? If the answer is no, then why should an airline serving a small number of ultra-premium passengers do so?
The challenges of serving burgers in-flight
There’s also the logistical challenge of serving burgers at altitude. A burger is best when eaten fresh off the grill, yet airline catering means meals are prepared hours in advance and reheated onboard.
This creates two key problems.
First is texture: burger buns can become soggy when reheated, and melted cheese can harden by the time it reaches the passenger.
And while a perfectly plated steak or seafood dish maintains its appeal, a reheated burger rarely looks appetising.
Many airlines try to combat this by assembling the burger fresh in the galley, toasting the bun separately, and keeping toppings like lettuce and tomato crisp until the last moment.
But even with these adjustments, a burger at altitude is rarely as satisfying as one from a good restaurant on the ground.
A matter of perspective
Whether hamburgers should be served in first and business class depends largely on personal preference.
Some passengers appreciate the comfort and familiarity, while others expect a more refined menu that reflects the premium price of their ticket.
Perhaps the real question isn’t whether airlines should serve hamburgers, but rather how they should do it.
A well-executed gourmet burger with high-quality ingredients might feel at home in business class, but in first class – where caviar, lobster, and wagyu steak are often on the menu – some may argue that it simply doesn’t belong.
What’s your take? Would you order a hamburger in first class, or even business class, or does it feel decidedly out of place a premium cabin?




Etihad - Etihad Guest
21 Jul 2019
Total posts 229
If a snobs look down on your hamburger, ask them how they feel about an endangered large fish getting savagely hooked in the mouth, thrown on its back, having it's stomach sliced wide open, and the eggs scooped out by a fisherman's greasy hands, and then those eggs ending up on a plate in the first class cabin of an airline.
QFF
12 Apr 2013
Total posts 1617
Mate, fish milked in different way.
Virgin Australia - Velocity Rewards
24 Jan 2018
Total posts 869
That's not how caviar is professionally 'harvested' these days from the dwindling stocks of sturgeon, beluga, etc.. Facts should matter?
20 Nov 2015
Total posts 617
I've had some great hamburgers in airline lounges like Cathay's The Pier First, Sydney's Qantas First Lounge and of course United's Polaris burger. But not sure I would want one inflight, in business class or first class. I suppose I just associate hamburgers with being greasy and smelling, which is more of a 'fast food' thing. Now a good steak sandwich or chicken schnitzel sandwich, I absolutely agree this is great 'comfort food' which really hits the spot if you're in the mood for that. The Qantas business class chicken schnitzel sandwich is top notch.
QFF
12 Apr 2013
Total posts 1617
Frankly ages ago I saw a burger in Concord Room in LHR. May be it appeal to Americans, but I am not American. I do enjoy burgers especially Grill'd ones, but man, vulgar burger in First class where ticket usually well exceed 10K? It just shows that having money and having taste is not synonyms. What is next step? Wine from cask?
Virgin Australia - Velocity Rewards
24 Jan 2018
Total posts 869
Agree 100%, with emphasis on "Grill'd".
10 Dec 2024
Total posts 34
It's the Carbs that Kill me, LOW CARB BUNS are great
Qantas - Qantas Frequent Flyer
30 Nov 2011
Total posts 29
Some of the burgers I have seen on US carriers look pretty terrible and seem quite sloppy to eat. If everyone has direct aisle access go for it, but in the common 2-2 'first class' cabins I would choose something that isn't messy. The only burger I've thought was executed perfectly was on Cathay, but would still avoid eating that if I was shoulder to shoulder with a neighbour.
05 Mar 2015
Total posts 441
I'm not a food snob, would be happy with a really good burger in business class, but the catch is that has to be a "really good burger". Easy to do on the ground, not so easy in the air. Also not sold on fries at 40,000 feet! More than happy with a good toasted sandwich if it's on offer, a club sandwich would be ideal. It's all about what you want and if you'd had a good meal in the lounge before the flight than a sandwich can be good to take the edge of your appetite without going for the full multi-course meal, especially if you want to work or sleep.
26 Jul 2015
Total posts 87
My partner had a burger on Cathay 1st from San Francisco to Hong Kong years ago, and she said it was one of the best burgers she'd ever had so, maybe they can be ok.
20 Oct 2015
Total posts 279
Cathay's first class burger is amazingly good!
20 Oct 2015
Total posts 279
I have zero issues with a hamburger in first class or business class. Let's not get pretentious about this. Nobody flies for the food, although the food (and wine!) should be an integral part of the experience. And if it's a hamburger made with the same attention to detail as the rest of the menu, with top quality ingredients, then why not? I have my doubts about those Shake Shack burgers through because there's a certain 'smell' or maybe I should say 'aroma' with them, and in the close quarters of a cabin it could be pretty overpowering and off-putting. But me, I will happily tuck into a Shake Shack or Five Guys burger on the ground!
24 Aug 2011
Total posts 1280
Regular travellers often crave simple home style meals; despite being in a premium class, they are tired of fancy meals and long for the simplicity of home. This is why many 5 star hotels do offer simple meals like Bangers and Mash on request. It makes sense that airlines do similar.
20 Oct 2015
Total posts 279
^^ this! Simple no-fuss 'comfort food' done well is a real thing. There's a good reason a room service club sandwich is the 'go to' for so many business travellers. if you are a very regular traveller especially in business class you will almost certainly be eating at some great restaurants during your trip, so it's nice to relax with something simply and enjoyable when you get the chance.
Qantas - Qantas Frequent Flyer
02 May 2014
Total posts 26
I wonder how the Chef for "You know who" on Air Force 1 prepares the Big Macs and Fries?
23 Sep 2015
Total posts 50
Cooked well done
Qantas - Qantas Frequent Flyer
13 Nov 2018
Total posts 144
As a regular in the pointy end, on multiple carriers across different alliance groups, I have to say that food in general isn’t that crash hot.
Sometimes all you want is a plain sandwich or something similar. Something quick, something easy, and something lighter than a three course meal. Especially if you ate in the lounge.
I like a good burger now and then, but I don’t see how a good burger is easy to deliver at 36,000 feet. I do actually enjoy the steak sandwich on Qantas. I know what I’m getting, it’s quick, it’s easy to digest and isn’t some crazy Neil Perry concoction of Asian-Australian fusion vomit.
My greatest priority on most fights is either getting work done, or getting some good sleep.
My greatest priority on most fights is either getting work done, or getting some good sleep.
I will try different food, certainly. But at the end of the day, I am up at the pointy end for a good bed, and a private space.
Oh, and really good wine that tastes great up there is also very welcome. And I’m not talking about a $20 Marlborough Chardy or some overpriced Australian Sparkling dishwasher either.
12 Sep 2024
Total posts 16
Food on board should taste good, and usually offered on board because there are limitations in a reduced pressurized environment where food is reheated. Good enough reason why some types of foods are not found on board. Admittedly, a steak sandwich would be a better choice than a burger, if this can be done properly. It will be sad to think that one would miss a burger over a flight duration of up to 10 hours. Especially for a first or business class passenger.
27 May 2022
Total posts 3
I've had the UA cheeseburger domestically. It was actually surprisingly good for what it is. Not setting the world on fire, but it is defiantly a good classic American cheeseburger. Would have it again for sure.
Qantas - Qantas Frequent Flyer
05 Oct 2016
Total posts 163
Sometimes this is just exactly what I feel like after travelling around some certain countries!! Thumbs up to any airline with it on the menu in any class 👌🏻
Virgin Australia - Velocity Rewards
08 Dec 2023
Total posts 15
If I've paid $10k and I feel like a hamburger give me a hamburger. Unless I missed it no one is forcing anyone to eat it.
Qantas - Qantas Frequent Flyer
11 Oct 2014
Total posts 689
Burgers - on an aircraft - are notoriously difficult to do well. Why?
For those who don't believe the above, check out reviews and pictures of UA, DL and AA's efforts. Sad ...
Comfort food? Why do you think that lazy US carriers have relied on various iterations of Mac & Cheese for mega years? It's cheap, quick and easier to do, usually presents better on a plate and is marginally more popular in the USA. Hamburgers routinely go through a phase of being introduced with a fan-fare and then being removed some short-time later.
As an airline, you might get away with a cheap burger offering in Business class, but IMHO, these do NOT belong in First class. Not only from a presentation / taste / texture / preparation perspective but as someone mentioned upthread - who wants the 'aroma; of stinking burnt cheese wafting through the cabin? Not me, at all. There is nothing worse.
I am not a 'food snob' at all - but it is generally agreed that there is an expectation that food in First should be of a superior quality with attractive presentation. Burgers do not fit that model. I'd rather a McDonalds, In&Out, Burger King or a custom, well-made, restaurant burger on the ground - but not on an aircraft.
I will admit that there may be exemptions to the rule - such as Cathay, whose cabin staff actually pay attention to the quality of their food prep. I was also initially suspicious of QF when they first introduced the Neil Perry 'special' Steak sandwich, which has turned out to be popular - and surprisingly good. But these are not typical of many, many airlines.
11 Sep 2015
Total posts 276
I reckon one reason hamburgers are done in first class is because the cabin crew can dedicate more time and attention to meals for just a few passengers, especially in a 'dine on demand' basis, compared to the much larger business class cabin with a fixed meal service and a lot of passengers.
Qantas - Qantas Frequent Flyer
22 Aug 2015
Total posts 74
Some good points, except In & Out burger is rubbish, tried it several times on different trips when I'm on the west coast and I'm amazed at the constant double ques in the drive thru as its very average... I've tried "animal" style and a few standard items but its overpriced and underwhelming...
Five Guys is hit and miss, more miss lately shake shack is the current king in my books..
Happy Flying :)
11 Sep 2015
Total posts 276
Good to see so much common sense among the ET collective. Nothing wrong with a good burger in the ground or on the air, provided it is a good burger, and that's not easy to do in flight. but the ones who can do it well know this is a bit of a crowd-pleaser. As for the Qantas sandwiches, they are pretty good. Some people might not think of a steak sandwich as being 'first class' dining but clearly most people feel differently because when Qantas took it off the menu they quickly brought it back based on complaints from disappointed passengers. And I've often chosen the 'chicken shnitty' in business class for the same reason, it's good honest unpretentious food and well done, and works when I don't want a big meal.
Virgin Australia - Velocity Rewards
06 Mar 2015
Total posts 240
I don't know what all the fuss is about. If you don't want a hamburger and it is not the only thing avaialble then simply DONT ask for one. Have whatever else you want from the menu.
Nobody is making you eat the bloody things!!!!!
QFF
12 Apr 2013
Total posts 1617
It is true if there are plenty of other choices. I would not care if someone fancy hamburger in First class as long as they give me excellent champagne with caviar followed by beautiful stake (funny enough I have really beautiful stake in the air only once and funny enough it was Qantas Business) with 5YO+ Shiraz from Barrossa Valley or Clare Valley.
25 Feb 2022
Total posts 24
It's called Old School' dining, I love the classic served in First Class, takes you back to simpler times. Snobs are usually those who have not worked hard to achieve their financial success.
25 Jun 2018
Total posts 59
I don’t know your definition of luxury, but mine is being able to have what you want, when you want it. A few years ago, after 6-8 weeks of touring USA, UK & Europe, we were upgraded to F by QF. Question- what would we like for lunch? After all those fine dining hotel meals I felt like something Aussie! A steak sandwich + an Australian beer. I was instantly back home.
Qantas - Qantas Frequent Flyer
02 Apr 2017
Total posts 137
Comfort food always does well, and it should be an option. I would be very happy if there was a good burger served in the air on in the lounge, though I've yet to have one. A big greasy burger after being stuck in rural Chad eating brown fish for 2 weeks is much more appreciated than champagne and caviar
I've had a hamburger once in Emirates First class on a flight, and it wasn't that great. I've also had Air Koryo's "mystery meat" burger on a flight to Pyongyang once, didn't mind that, though the meat is obviously chicken.
I would jump on to whatever carrier can nail a big Aussie pub meal though - a schnitty, fries and salad or bangers and mash or something.
Qantas - Qantas Frequent Flyer
16 Jan 2016
Total posts 10
Should be left to Trump Air
Qantas - Qantas Frequent Flyer
16 Mar 2016
Total posts 60
Last year I flew Emirates first class from Kuala Lumpur to Dubai and after a long 10 hours in the Dubai lounge continued on to Vienna. On the first flight I did the whole Emirates first class dining experience with the caviar, Dom champagne the three or four course meal and enough chocolate to keep anyone happy, but after more delicious food in the lounge all I really had on the next flight was the Wagyu beef sliders from the movie snacks menu and they were delicious.
The previous year I flew Singapore business class and chose the burger from their book the cook and it was also delicious and I have no issue with any airline offering a burger as an option on their flights.
Paying the price of a business or first class flight either in cash or points it is all about comfort and the experience and if you want a hamburger as part of the experience go for it.
Qantas - Qantas Frequent Flyer
01 Apr 2011
Total posts 51
Americans like hamburgers simply as that. They eat billions and billions of them sometimes more than once a day. Every menu in every restaurant from the Waldorf Astoria right down to Joe's Diner has hamburgers on the menu. Probably the only thing on the menu at Trump Hotels and Mar-a-Largo.
I remember going to a swanky restaurant in Boston a long, long time ago, and seeing burgers on the menu. I was absolutely flabbergasted. Why would you pay top dollar to eat in a very exclusive resturant and order a burger? There is a time and a place for everything, this was not it. I had pork chops and they were the best pork chops I have ever eaten in my life. That is one meal memory that lives forever in my mind.
My other thoughts were how do you eat what is messy by its very nature on a plane. OK, you have more space in first and business, but I would still find it very difficult to eat and not make an exhibition of myself. How do businessmen in suits and ties on US flights manage burgers I wonder - especially if they're going to a meeting straight after landing.
I am not rich, first class is a dream to far for me, I am not pretentioius, and I am not upper class, but my view - NO, JUST NO. There a millions of places selling burgers, we don't need them on a plane. But I wouldn't say no to a nice fresh egg and lettuce sandwich sometimes. Many times I have craved something so simple when on a long journey and just needed a simple meal. Mind you, they can also be messy to eat with shredded lettuce all over the place :-)
03 Mar 2023
Total posts 61
I reckon if you'd had the burger at that swanky Boston restaurant you probably would have loved it. I find it hard to get great food in the US, but ironically it's often the burgers that hit the spot in the more upmarket cafes and restaurants.
Qantas - Qantas Frequent Flyer
14 Sep 2012
Total posts 381
When I was flying between AU><Asia every other week on a year long project (Biz class) all I craved on the flight/s home was simple food like steak, roast chicken and yes….a burger!! I once begged the crew on Qantas for vegemite on toast with cup of tea back in the 747 days on QF2 BKK-Sydney and they made it for me from first class and brought it down to me in biz. True story.
Qantas - Qantas Frequent Flyer
22 Aug 2015
Total posts 74
Absolutely they should... I've flown first class from Syd to Lax and a tasy burger would have hit the spot... whilst we are on it the old VA1 & 2 business class that did this with an open bar and sausage rolls and party pies sealed my deal !!
01 Dec 2011
Total posts 41
I don't like burgers anyway, but first class passengers can have anything that's on the menu. I'd prefer fish and chips or a jacket potato.
Qantas - Qantas Frequent Flyer
05 Oct 2016
Total posts 163
LOL this comment is gold! Thanks for the laugh haha. :)
Qantas - Qantas Frequent Flyer P1
23 Aug 2014
Total posts 158
You are what you eat!
28 Mar 2018
Total posts 41
It's simply about choice. So what if comfort food is a First Class menu option?
12 Sep 2024
Total posts 16
How about comfort food like KFC, Dominos Pizza, Taco Bell, Wendy's in First Class? I would like to have all of these on board as a matter of choice - NOT
I guess if you're flying private, you can have whatever including your local favorite restaurant offers.
03 Mar 2023
Total posts 61
Yes, but they would want to be good. To be fair, I've visited the US a few times and burgers are usually some of the best food options you have when eating out.
29 Jan 2012
Total posts 225
Hamburgers a first class menu option - definitely, as long as they are listed against the usual first class offering, why not give passengers the choice - Lobster with caviar and Krug or a Hamburger with a beer. It is all individual.
I feel it is a great idea and gives the choice for high paying first class passengers to enjoy their flight.
Qantas - Qantas Frequent Flyer
13 Jun 2019
Total posts 18
It depends on the quality of the raw materials and the skill of the cabin crew operating the galley. Ive has Qantas 1st Class steak sandwiches that have been outstanding, and others that i wouldn't feed to my neighbours dog, let alone mine.
Qantas - Qantas Frequent Flyer
31 Jan 2016
Total posts 96
Let's be honest...a QANTAS steak sandwich served in F and washed down with Penfolds RWT was one of the all-time best yet weird indulgences that I have had flying.
So, I say, bring on the high quality 'sliders'...with a splash of Penfolds Bin707...just to fit in with the aviation theme...
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