How the Qantas Frequent Flyer 'overhaul' will affect you

By Chris Chamberlin, June 20 2019

Qantas is embarking on a year-long overhaul of its loyalty scheme, but it all boils down to those points-based 'reward' seats – and the long-awaited launch of Lifetime Platinum status for the very very frequent flyer.

The bottom line? There'll be more seats up for grabs, with 'carrier charges' on most international Qantas flights reduced by as much as half.

Fewer Qantas Points will be needed to book an economy seat on international flights, although you'll need more Qantas Points to snare a seat in premium economy, business class and first class – and more points to upgrade, too.

Framing all of this is a revamped website which the airline says will make it easier to find and book those points-based trips. It's a work-in-progress which will eventually put a full year's worth of reward seat availability just a few mouse-clicks or finger-swipes away. The first component of this – a streamlined My Account page on the Qantas website – is now live.

New to the mix: a Qantas Points Club to recognise members who earn most or all of their points on the ground as 'frequent buyers' rather than frequent flyers.

Here’s our breakdown of what’s changing in the Qantas Frequent Flyer world, and how it affects you.

Qantas Lifetime Platinum frequent flyer status

Crowning its existing Lifetime Silver and Lifetime Gold frequent flyer tiers, Qantas will introduce Lifetime Platinum status in September 2019.

But pocketing that shiny card won't come easy: you'll need a whopping 75,000 Qantas status credits to your name.

Read more: Qantas launches Lifetime Platinum Status

More reward seats released for frequent flyers

Just about every Qantas Frequent Flyer member knows the pain of trying to find a reward seat which they can 'buy' with their Qantas Points.

Qantas promises to earmark some five million seats on Qantas domestic and international flights each year, with "up to 30%" more premium economy, business class and even first class seats to popular destinations such as Singapore, London, Los Angeles and Tokyo.

In addition, there's between three and five million seats on partner airlines – including an extra one million seats largely allocated through newly-minted partner airlines Air New Zealand, Air France, KLM and Bangkok Airways – opening up reward flights across New Zealand, South East Asia and Europe.

Read more: Qantas unlocks reward flights on Air New Zealand, Air France, KLM

Qantas ‘carrier charges’ reduced on reward bookings

Qantas has come in for plenty of criticism over the self-imposed ‘carrier charges’ levied on points-based bookings – fees which sit on top of government taxes and airport charges.

The airline is reducing carrier charges on most international flights, except for New Zealand and some nearby South Pacific locations, at a claimed rate of "up to 50%".

The reduced rates kick in from today on international economy reward flights, and for bookings made from September 18 2019 on international premium economy, business class and first class reward flights (the delay is tied in with the increase in the number of points required for those premium bookings).

Here’s an example of how the total amount payable in taxes, fees and carrier charges will change for points-based premium cabin bookings on two popular routes:

Route (return)

Premium economy (today)

Premium economy (at 18/9/19)

Business & first class (today)

Business & first class (at 18/9/19)

Sydney-London

$924

$664 (-$260)

$1,284

$904 (-$380)

Melbourne-LA

$793

$603 (-$190)

$943

$703 (-$240)

The savings for international economy class flights are less pronounced: expect a drop from $564 to $484 in taxes, fees and charges on a Sydney-London return trip, and $513 to $393 round-trip between Melbourne and Los Angeles.

Swings and roundabouts for points-based bookings, upgrades

The number of Qantas Points needed to book an international economy class fare will drop "by up to 10%" as of today. But if you'd rather travel in more comfort, it'll cost you "up to 15%" more points as of September 18, 2019.

Here's how that shakes out on the two key routes of Sydney-London and Melbourne-Los Angeles, based on round-trip travel.

Cabin class / route

Sydney-London

Melbourne-Los Angeles

First class (today)

384,000 Qantas Points

288,000 Qantas Points

First class (at 18/9/19)

433,800 Qantas Points

325,600 Qantas Points

Business class (today)

256,000 Qantas Points

192,000 Qantas Points

Business class (at 18/9/19)

289,200 Qantas Points

216,800 Qantas Points

Premium economy (today)

192,000 Qantas Points

144,000 Qantas Points

Premium economy (at 18/9/19)

216,800 Qantas Points

162,600 Qantas Points

Economy (previously)

120,000 Qantas Points

90,000 Qantas Points

Economy (from today)

110,400 Qantas Points

83,800 Qantas Points

Domestic routes will be affected too, with transcontinental treks to Perth seeing the highest increases. All domestic routes will fall into one of these three categories. 

Cabin class / route length

(Figures in Qantas Points)

Short

(e.g. Sydney to Melbourne)

Medium

(e.g. Perth to Darwin)

Longer

(e.g. Melbourne to Perth)

Business

(currently)

16,000

24,000

36,000

From 18/9/19

18,400

27,600

41,500

Premium

(currently)

-

-

27,000

From 18/9/19

-

-

31,000

Economy

(unchanged)

8,000

12,000

18,000

Also changing: the cost of an upgrade is also set to rise "by up to 9%" when requested from 18 September 2019.

This will impact longer international flights the most, with an economy to business upgrade on Sydney to London increasing from 120,000 points to 130,800 points, and discount business-to-first upgrades on the same flights needing up to 81,700 points, up from 75,000 points.

Here is a summary for classic upgrades on domestic routes from economy to business. Not included in this table are upgrades to premium economy on QF9/10 domestic sectors or upgrading from a classic reward economy fare, both of which will need more Qantas Points as well.

Cabin upgrade

(Figures in Qantas Points)

Short

(e.g. Sydney to Melbourne)

Medium

(e.g. Perth to Darwin)

Longer

(e.g. Melbourne to Perth)

Economy to Business

(currently)

10,000 (Red e-deal)

5,000 (Flex)

17,500 (Red e-deal)

7,500 (Flex)

25,000 (Red e-deal)

10,000 (Flex)

From 18/9/19

10,900 (Red e-deal)

5,400 (Flex)

19,100 (Red e-deal)

8,100 (Flex)

27,200 (Red e-deal)

10,900 (Flex)

Popular Oneworld Classic Flight Rewards, which are typically used to book around-the-world journeys with Qantas and its Oneworld partner airlines, will also increase. In first class, the cost will rise from 420,000 to 455,000 Qantas Points, and in business class, from 280,000 to 318,000 Qantas Points.

(A previous version of this story listed that these round-the-world rates were not changing. This was based on incorrect information supplied to Australian Business Traveller by Qantas Loyalty.)

What hasn't changed...

Qantas' decision to trumpet all this as "the biggest overhaul to the airline’s loyalty program in its 32 year history" sparked plenty of speculation and kicked the rumour mill into overdrive, so let's set the record straight.

The Qantas Frequent Flyer scheme isn't adopting the demand-driven 'dynamic pricing' model adopted by several international airlines, where the number of points needed for a reward ticket vary from flight to flight.

Qantas confirms there will be no change to the number of status credits needed for Qantas Silver, Gold, Platinum or Platinum One, or to the benefits these tiers provide; nor to the qualification levels for Lifetime Silver or Lifetime Gold (which remain pegged at 7,000 and 14,000 status credits, respectively).

Double Status Credits promotions won't disappear: some will continue to be targeted to individual members, while others will remain open to all Qantas Frequent Flyer members.

ChrisCh
ChrisCh

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

ajd

ajd

Qantas - Qantas Frequent Flyer

27 Nov 2014

Total posts 40

> Finally, there will be no change to the popular Oneworld Classic Flight Reward package, which is typically used to book around-the-world journeys with Qantas and its Oneworld partner airlines at appealing rates such as 420,000 Qantas Points in first class and 280,000 Qantas Points in business class.

That does not appear to match the updated reward table, which increases 280k -> 318k and 420k -> 455k.


ChrisCh

ChrisCh

24 Apr 2012

Total posts 2925

Qantas provided us with incorrect information on that yesterday. Article updated.

fxdxdy

fxdxdy

Qantas - Qantas Frequent Flyer

18 May 2011

Total posts 219

75,000 Credit points for lifetime platinum! Some captains would have trouble reaching that many status points if they could earn them each time they were at the controls.

Keen

Keen

Qantas - Qantas Frequent Flyer

30 Aug 2016

Total posts 26

You’d probably have your own private Lear Jet if you were clocking up that many miles.

Gweyer

Gweyer

20 Jun 2019

Total posts 1

So let’s get this straight, the marketing geniuses at Qantas thought members would be impressed with them touting an unattainable 75,000 points earned level for lifetime platinum? By my maths that’s being a Qantas Platinum One level member every year for over 20 years?

Is there anyone in their marketing team who can count? What would the total dollar spent number be to earn this status? Marketing team once you’ve dusted off your calculators - when last we’re you in a Qantas first lounge? Seriously.....

All they have succeeded in doing is alienate both loyal platinum and platinum one members.

Rotate

Rotate

05 Jan 2018

Total posts 24

prob easier to source unobtanium in bulk...

Joe

Joe

03 May 2013

Total posts 365

Mr Joyce 75000 SC’s for lifetime platinum is an unattainable insult. So sure in writing LTP exists but read the small print... unattainable for the vast vast majority. What a farce.

John Phelan

John Phelan

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 318

But that's exactly the point - it's supposed to be attainable by only a very few.

11sjw

11sjw

11 Mar 2012

Total posts 289

Well they're not just going to give that out easily.

john wayne

john wayne

23 Mar 2018

Total posts 21

I repeat when platinum life did exist for that short period it was only 28000sc. extraordinary to jump to 75k.

GregXL

GregXL

Qantas - Qantas Frequent Flyer

26 May 2014

Total posts 395

When was that ?

Johns

Johns

Qantas - Qantas Frequent Flyer

01 Apr 2017

Total posts 17

So actually not as horrible overall as it could have been... given QF record for "enhancements" and the trend with other FF programs in last 12 months.

Biggles1967

Biggles1967

Qantas - Qantas Frequent Flyer

25 Jul 2017

Total posts 4

Stupid and almost unattainable level of SC for lifetime platinum. Even 50,000 would be a huge ask....a stunt from Qantas right there and really just produces bad blood for most travellers. The rest, well eh - not much to see really. We knew they were going to slug us one way or another - more points again for premium seating requests. Who would have thought......

John Phelan

John Phelan

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 318

A small increase in points, but a substantial decrease in the cash co-payment. QF did some research earlier int he year (some AusBT readers were involved) and the question they asked was whether people would prefer more points+lower cash or vice versa. We now know which side won!

GregXL

GregXL

Qantas - Qantas Frequent Flyer

26 May 2014

Total posts 395

Does the cut in date for point changes on international flights mean bookings made before 18 Sept for flights anytime after that will be at the current rates ?

Brandon Loo

Brandon Loo

10 Jul 2018

Total posts 74

Economy rewards will require less points and less surcharges effective immediately.

Premium rewards will have higher points and less surcharges from 18 September 2019. Bookings made from now to then will still be at the old rates for both points and surcharges.

john wayne

john wayne

23 Mar 2018

Total posts 21

If you can get to 75K sc you certainly don't care about the lifetime level awaitin g you.

Aidan

Aidan

05 Dec 2018

Total posts 112

I'm happy with more award space opening. The points increase are modest (for business class), if in return it's much easier to get availability.

Will see how my Bronze for life status gets impacted in the coming months.

I'm surprised they haven't launched more ways to get status, either by increase in Qantas spend in other categories or to burn points on their Qantas retail store. I would think they want to incentify points use on the lowest value products such as the retail store.

Meridiengroup

Meridiengroup

26 Aug 2012

Total posts 33

A true enhancement would have been to earn SC's and points on rewards bookings. After all, the airline is getting paid for them with the QFF points currency.

And, while they are at it .. if upgrading on points (QFF currency) the earn should be equal to the upgrade class for points and SC's.

Now, that would be enhancing!

Steve Napier

Steve Napier

Qantas - Qantas Frequent Flyer

17 Mar 2017

Total posts 12

75K SC for LTP?????
I wonder how many pax are close to that?

MRYJDrake

MRYJDrake

Air New Zealand - Airpoints

31 Oct 2016

Total posts 70

Hundreds, not thousands.

Nick Sydney 64

Nick Sydney 64

Etihad - Etihad Guest

14 Mar 2019

Total posts 11

Hit Platinum status for the first time but will drop back to Gold. I get what I need from the LAX, DFW, SIN HK and LHR lounges at Gold anyway. With self serve these days at check in it hardly merits stretching for Plat and as for Lifetime Plat....

Mlynarz

Mlynarz

Qantas - Qantas Frequent Flyer

16 Nov 2017

Total posts 2

Lifetime platinum.. it's simple... Melb-Syd-Melb in economy every working day (240 -public holidays) for 16.25 years.... Looking at prices of about $325 return... a cool $1267500. I wonder if this is the equivalent amount of flying as BA gold for life?

cloud-9

cloud-9

British Airways - Executive Club

28 Mar 2014

Total posts 54

Just looked. BA LHR/CDG is about £150 return. Much cheaper!

DavidChan

DavidChan

Qantas - Qantas Frequent Flyer

25 Aug 2016

Total posts 13

I've been P1 for the past 5 years and I thought I was an important customer. Just shows how wrong you can be....

John Phelan

John Phelan

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 318

You are an important customer, because you fly a lot and bring in good revenue. But when you cease flying a lot, you cease to be as important. That's just commonsense.

What were you expecting?

Divemaster93

Divemaster93

18 Jun 2018

Total posts 1

Last week I booked Sydney Rome return in Business on Singapore: 232,000 points and only $210 in fees. QF is still lagging behind ….in the jet stream of SQ and other airlines!!!!

desafinado74

desafinado74

Singapore Airlines - KrisFlyer

02 Dec 2016

Total posts 23

I agree. SQ, Qatar, ANA, JAL, Emirates leave QF for dead.

Aidan

Aidan

05 Dec 2018

Total posts 112

I feel ripped off now with fee from Qantas.. Haha.

TanyaB61

TanyaB61

21 Jun 2018

Total posts 2

I’m getting ready to potentially book a Oneworld Classic Award in J - will book before Sept 18 to fly next year. Will I be charged 280,000 or 318,000?

hutch

hutch

07 Oct 2012

Total posts 1218

If you book it before Sept 18 it will be 280,000.

If you make changes after that date... not sure.

alansu

alansu

Qantas - Qantas Frequent Flyer

22 Jan 2015

Total posts 64

Looks like the QF booking page no longer displays points/SC earn, and the earning calculator is down too. Here's to hoping the earning table doesn't get quietly 'enhanced' at 12.30pm while everyone is out to lunch..

alansu

alansu

Qantas - Qantas Frequent Flyer

22 Jan 2015

Total posts 64

Both back up now. Seems to just be their calculation service that was down. No changes to SC/points earn for now it seems.

Zaps1971

Zaps1971

Qantas - Qantas Frequent Flyer

18 Aug 2014

Total posts 76

Smart Marketing Qantas, The light at the end of the tunnel just just got darker again..

Im quite happy with my Qantas Gold life membership.

moa999

moa999

Qantas - Qantas Frequent Flyer

02 Jul 2011

Total posts 1374

Exactly it's an encouragement for those on 40k racking up 5k per year.

Less so for those on 15k just making Plat requal each year.

But at least it's now an option, and achievable for a few

Brianey

Brianey

Etihad - Etihad Guest

20 Jun 2019

Total posts 4

For lifetime Platinum 1, if my maths are right - about 25 continuous years of Platinum 1..

I have been a QFF for 25 years, have 25,000 lifetime status

But currently am Platinum and PPS Club, so that might tell a story.

davidW

davidW

Qantas - Qantas Frequent Flyer

29 Jun 2018

Total posts 3

Agree the 75000 SCs for LT platinum is a farce

I have been FF member for 29 of 32 years majority as Platinum and have 31443 SCs (over twice LT gold) at 73 yrs old I have probably another 4000 likely points

This 75000 requirement is no reward for loyalty it’s just egregious marketing BS

SuzanneCromie

SuzanneCromie

14 Jan 2019

Total posts 14

Absolutely true, a slap in your face. Olivia Worth needs to be frog marched out. She does not understand loyalty, probaly came from her partners backstabbing in Labor Caucus.

SuzanneCromie

SuzanneCromie

14 Jan 2019

Total posts 14

So outraged, I wont fly Qantas again unless I have to. Already have lifetime GOLD. But this is the final straw. The service is poor and getting worse in Business anyway.

anthonyspiteri

anthonyspiteri

Etihad - Etihad Guest

20 Jun 2019

Total posts 3

Think we have missed this

The cost of an upgrade is also set to rise "by up to 9%" when requested from 18 September 2019.

So we will be paying more for upgrades with points as an offset for Qantas to give away more economy seats.

petdav

petdav

Qantas - Qantas Frequent Flyer

22 Apr 2018

Total posts 6

75000 status credits for Lifetime Platinum status, what an absolute insult to those who showed loyalty to Qantas in the past, particularly when they had a choice of which airline they flew, some of which I know provided better service and overall experience.

peteshep

peteshep

15 Feb 2013

Total posts 134

Perhaps LTP should have been 42k - triple lifetime gold, and then still a stretch but at least attainable by people who have obtained platinum for a long time (or make it 28k but also a rule that you must have been platinum for at least 10 years as well). 75k should be lifetime Platinum One (perhaps that’s the “unpublished” benefit part).

Vulch

Vulch

09 Jan 2016

Total posts 44

So, the key change is it will cost MORE points to fly in any sort of comfort.

Thanks Qantas.

John Phelan

John Phelan

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 318

...AND substantially less money. They did some research earlier this year and it seems the majority of respondents said they would be happy to have a small increase in points cost provided that the dollar co-payment was reduced. Give and take.

bl812

bl812

Emirates Airlines - Skywards

11 Mar 2015

Total posts 174

like all airlines they are putting up the points when you can redeem a flight-30K more for business-50K more for first to London-this is the typical carrot and stick syndrome-again if you flew first class with QF you know it doesn't worth it!I learned it and will never waste my points on them again! those loosers who will-good luck!

tim335

tim335

30 May 2018

Total posts 1

So AMEX have just reduced their points earn by 25% and now Qantas increases premium seat point redeem by 15%!! Thats 40% total!! Farewell Qantas!! Ill be flying Emirates to Europe from now on.... especially with their 3 inches extra leg room!!

antkleve

antkleve

American Airlines - AAdvantage

15 Feb 2013

Total posts 40

Forget Emirates. Because of their alliance with Qantas, their frequent flyer program has gone from one of the world's best to one of the world's worst.

27560gnp

27560gnp

06 Jun 2017

Total posts 3

Lifetime Platinum at 72,000 SC is 6.25 times Lifetime Gold. An absolute insult to Platinum Guests. 36,000 is realistic and still high. Management have absolutely no idea, as anyone who can achieve 72,000 SC's will always be flying 1st Class any way. I have been Platinum every year since 2006. How to p... off your best clients. I don't believe Qantas has previously had a Platinum Lifetime. Just booked a ticket 1st Class to London return with Etihad. 1st business lost from me

John Phelan

John Phelan

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 318

"anyone who can achieve 72,000 SC's will always be flying 1st Class any way." Yes, I think you've exactly hit on the type of people QF has created LTP for. It's designed to only be achievable by a very small number of people who have probably spent a VERY large amount of money with QF over a lifetime.

hutch

hutch

07 Oct 2012

Total posts 1218

Yesterday, there was no lifetime platinum. Today there is a lifetime platinum, which you'll likely never get...

So basically nothing has changed for you. Not sure why you're so upset.

Brianey

Brianey

Etihad - Etihad Guest

20 Jun 2019

Total posts 4

more points to fly business, less points to fly economy....

more points to fly a sub standard product, why you ask, recently flew on Qantas to HK in a sky bed!

Qantas are followers not innovators, they lag other premium airlines by a couple of years

AndrewNWL

AndrewNWL

Virgin Australia - Velocity Rewards

21 Mar 2017

Total posts 3

Prediction - Lifetime Gold threshold will increase to at least 25000 SC in a future"enhancement".

They have designed Lifetime Platinum to be unobtainable and only to justify an increase to the Gold threshold.

Lifetime anything is already expensive to provide especially if the member reduces flying once obtained and then splits flying with other airlines (ie reduces loyalty)

Clancy

Clancy

Qantas - Qantas Frequent Flyer

31 Jan 2016

Total posts 50

There I was saving points for a couple of 'around the world' tix in J, looks like I'll have to keep on saving just that little bit longer. NOT HAPPY QANTAS...!!!

BBull

BBull

Etihad - Etihad Guest

20 Jun 2019

Total posts 3

Here we go for QF flights

If you have points to use better book it now before Sept 18

SYD LHR

Premium Economy - 24,800 increase

Business Class- 33,200 increase

First Class- 49,800 increase

MEL LAX

Premium Economy- 18,600 increase

Business Class- 24,800 increase

First Class- 37,600 increase

jubbing

jubbing

American Airlines - AAdvantage

13 Jul 2015

Total posts 205

Those increases are actually a HUGE devaluation. Qantas already has one of the highest redemption rates for First and Business of any major airline, that is not a small increase either!

BBull

BBull

Etihad - Etihad Guest

20 Jun 2019

Total posts 3

Qantac CEO Alan Joyce said the update had been made in order to strengthen the program moving forward into the future.

“These changes are about making it easier for members to access those rewards and help to keep them highly engaged,” Joyce said.


REALLY?????? highly engaged when you can't get buss class avail and too much points required for 1 flight. WHAT A JOKE.

douglasrjohnson

douglasrjohnson

30 Nov 2018

Total posts 3

As someone who only uses points for upgrade rewards, these changes mean my points will devalue roughly 9% in September. Period. Thanks Qantas. Here’s hoping my upgrades come through over the coming months and I can book some more upgradeable flights before then so I can burn through my all my remaining QF points. Already shifting my earning elsewhere, later!

TanyaB61

TanyaB61

21 Jun 2018

Total posts 2

Sorry if silly question. But we’re only talking about QF metal aren’t we? Can still use QFFs on other OW or partner airlines at same rate?

John Phelan

John Phelan

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 318

You can still use points to book on partner airlines. There is a small change in points required. New table is on the website.

Johns

Johns

Qantas - Qantas Frequent Flyer

01 Apr 2017

Total posts 17

Will have to check if the website UX upgrades include showing the Fare Class when browsing & booking. QF behind others in this area. Important info when booking fares with plans to Upgrade.

staff

staff

Virgin Australia - Velocity Rewards

07 Sep 2013

Total posts 3

In case it hasn't been mentioned already, be very wary of the "More reward seats released for frequent flyers" part.

Cathay Pacific promised the same thing in conjunction with their huge Asia Miles overhaul (devaluation) on 22 June last year. In reality, award availability was cut drastically on most routes. To make up for this drop, and to fulfil the "more award seats" promise, they regularly charter "All Award Seat Flights" (flights that are only available with points redemptions) to obscure destinations in Japan. These flights are useless to most people but allow CX to effectively keep their promise of more available award seats.

I noted that Qantas recently chartered one of these "A330 Points Planes" (to get people familiarised with this product before the devaluation?), so my advice is be VERY wary of what they are planning next.

Himeno

Himeno

12 Dec 2012

Total posts 920

At current earn rates, it's going to take me around 23 years to get LTP... T_T

ljcoz

ljcoz

09 May 2017

Total posts 5

hahahahaha LTP - funny joke Marketing

pprofpopp

pprofpopp

20 Sep 2011

Total posts 28

Why does your heart sink every time Qantas announces "enhancements" to the FF programme? Because you know that your BC seat is going to cost more or be harder to find :-( I wonder if the Classic Points Flights finder search page will improve???? Drives me crazy to see "BC seats available", when in fact they are mixed seats with half the journey in economy. 😱 That is NOT a BC fare.

Sarah Banks

Sarah Banks

16 Apr 2016

Total posts 4

My husband has got enough for the lifetime platinum - it is not impossible - he gets an average of 6k a year and very occasionally up to 10k - I just checked and he has 79k

RyanK

RyanK

01 May 2018

Total posts 9

Must be flying J or F to Europe/US at least once a month?

thewizard

thewizard

Qantas - Qantas Frequent Flyer

20 Jun 2019

Total posts 1

I’m a 20yo with exactly 1000 sc’s to my name. One day. I will get there.

TtheTraveller

TtheTraveller

Qantas - Qantas Frequent Flyer

24 Aug 2018

Total posts 5

How could Qantas have possibly have expected high demand today?

isaac

isaac

Etihad - Etihad Guest

20 Jun 2019

Total posts 1

My employer pays for my airline travels and I’m grateful to get any benefits I can from Qff point system.

Thank you Qantas for reducing the points needed now in economy class and allowing for more choice so I can enjoy my next holiday.

Nick Sydney 64

Nick Sydney 64

Etihad - Etihad Guest

14 Mar 2019

Total posts 11

My needs are met with Gold. Showers and freshen up in London, Singapore, HK, LAX. Whether a gold or Plat is irrelevant.

gary f

gary f

Qantas - Qantas Frequent Flyer

20 Jun 2019

Total posts 1

I think it is what i expected, the benefits are going to non frequent flyers who earn their points through credit cards & partners and want to secure flights with points. That's where the money is for Qantas. For the very loyal Qantas flyers it's going to cost more points to upgrade flights, but as the press release said, the Loyalty Program made more profit than Qantas International so you can see where their focus is. I was excited about Lifetime Platinum being on the table but at 75,000 SC, as mentioned by a previous contributor thats 20 years flying at Platinum One. I started flying with Qantas in 2001 after Ansett when under, pretty much went straight to Gold, last 5 years at Platinum & this year will be Platinum One. Lifetime Platinum is really something they don't want to give away, and seriously if you can obtain 75,000 SC its not something you would be even thinking about. You're a great airline Qantas and I'll continue to fly with you, but think about where you started, people who spend their time in the air is what got you to where you are

andrewan

andrewan

30 Oct 2014

Total posts 8

This "enhancement" makes the recently devalued American Advantage points for premium travel seem much better- 85,000 miles for J from South Pacific to Europe and much lower fees.

hutch

hutch

07 Oct 2012

Total posts 1218

On points v points spending basis yes... But if you are Australian based, you have many more options (and often very cheaply or free) to obtain QF points over any potential AA earning options.

GBRGB

GBRGB

Qantas - Qantas Frequent Flyer

21 Jan 2014

Total posts 212

I like the fact they have reduced economy points required and increased available seats,, great for families who would generally miss out. I just hope some of the extra seats that become available aren’t Jetstar seats, they weren’t specific on whether it was actually QF seats.

OZjames70

OZjames70

15 Mar 2018

Total posts 16

I'm LTG with UA and with Qantas. I've been P for the last 15 years, but at 66, will never see LTP with Qantas. At my current earn rate, it'll take me another 35 years to hit 75,000, so I'd be 101. I guess Qantas are telling me to take my business to another airline. Maybe an unpublished benefit is a walking frame.

Sadly, one of my colleagues who doesn't fly much, but puts everything on his card, earns more points and seems to be more valued by Qantas than someone who flies a long-haul every other month and several local short hops in-between. While he doesn't earn SC on his purchases, he has points to burn and usually uses them for an occasional holiday seated down the front.

bmrsjohn

bmrsjohn

American Airlines - AAdvantage

17 Oct 2017

Total posts 3

Is this uptick in availability only for QF frequent flyers or also for OneWorld partner airlines as well?

FlightyTemptress

FlightyTemptress

Etihad - Etihad Guest

27 Feb 2019

Total posts 2

The maths and a move from Sydney to Europe says I should switch to British Airways. 75,000 lifetime platinum. It’s more attainable to start fresh with a more realistic program. Good bye to the Kangaroo. I’ll miss lots of things ... the lamb and mint pies but these changes make Qantas pretty unattractive right now

SuzanneCromie

SuzanneCromie

14 Jan 2019

Total posts 14

Qantas has to be kidding, 75,000 status credits for Lifetime Platinum. That is a joke . Like 313 return trips to USA in Business.

They should have made it 21,000. 7,000 for Lifetime Silver, 14,000 for Gold and 21,000 for Platinum.

What about the people who have lifetime Gold, that travelled on Qantas before the Status Credit system started, and get nothing.

This new police discrimiates and is so disappointing.

SuzanneCromie

SuzanneCromie

14 Jan 2019

Total posts 14

I was booked in Business on a Qantas A380 flight to USA and they cancelled the flight and me on another airline, whose seats, service and lounge were very sub standard. They they wont give me my points of SC. They like to piss off customers

Brianey

Brianey

Etihad - Etihad Guest

20 Jun 2019

Total posts 4

Checking on availability of points flights in economy.

SYD - Munich next year depart June return July 131,000 points, now I think that’s not too bad, taxes $770, that is still high in comparison to say a discount fare of $1,200 return.

But consider this if I want to go in December this year and return in January 2020, I could be up for 500,000 points, so flights are available for points but almost out of reach for a family of 4 or even two.

antkleve

antkleve

American Airlines - AAdvantage

15 Feb 2013

Total posts 40

Watching the news a couple of days ago really gave me a laugh - a woman said "I've never been able to use my points when I want" - well hello! That was never the idea of frequent flyer programmes anyhow. It was supposed to be a way for airlines to get rid of unsold inventory. I've never had any problems getting flights at the last minute with most airlines (inside 24 hours of departure) and I've always needed to be flexible with my travel plans and destinations and don't expect to be able to do it in peak seasons.

In any case, QFF have never really been good value. Their reduced "Carrier Charges" are still excessive compared to UA, SQ or AA which don't have any carrier charges. That's the reason I dumped them years ago. When flying on QF these days, I've always found the best chance of an upgrade with them on long-haul is to book a Paid PE ticket mid-week and pay for upgrade bid.

spasquarelli

spasquarelli

Qantas - Qantas Frequent Flyer

15 Aug 2014

Total posts 16

Just checked this morning Heathrow - BNE via Hong Kong BA 27 then QF 98, J class, points have increased taxes are the same as last week one way 457.42 pounds


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